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6.0 - 11.0 years

10 - 11 Lacs

Bengaluru

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Key Responsibilities: Deliver 100% customer retention by ensuring successful adoption and integration of the LSQ platform across your customers Own the client relationship and lead it for the assigned Key Accounts with a strong understanding of their business priorities Deep understanding of the customer s business and their top objectives at various organisational levels Building a high degree of mindshare for our solutions and company within the key stakeholders in your account list Track key performance indicators (KPIs) of the KAM team, including sales revenue, customer satisfaction, and account penetration Ability to understand business and technology challenges and align them with possible solutions from our portfolio Act as a link between the sales, services, support, and other internal teams, ensuring that customer requirements are prioritised and resolved in a timely manner Build and maintain an account map, plan for each customer, and develop close relationships with key stakeholders in your accountsRequirements: 6+ years of strong customer delivery experience, managing projects related to business software such as ERP, CRM, SAAS applications to BFSI market [Preferably in Lending] Extensive technical account management & customer engagement experience Strong foundation in software sales/BD/success, with SaaS experience being a definite advantage Proven track record of meeting or exceeding quotas and receiving positive customer feedback Leadership qualities, including coaching, mentoring, and team motivation Strong communication and interpersonal skills with a professional work ethic Excellent organizational skills with a strong bias to action High ability in data driven problem-solving, negotiation and develop close relationships with key stakeholders in your accounts Why Should You Apply? Fast paced environment Accelerated Growth & Rewards Easily approachable management Work with the best minds and industry leaders Flexible work timingsInterested?If this role sounds like you, then apply with us! You have plenty of room for growth at LeadSquared

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5.0 - 10.0 years

8 - 13 Lacs

Hyderabad

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We enable #HumanFirstDigital Job Summary: We are seeking a highly capable Data Engineer to join our data engineering and integration team. The ideal candidate will bring expertise in Snowflake, Cortex AI, MuleSoft, and Automate by Fortra (RPA). This role requires a strong understanding of data architecture, integration pipelines, and automation, with a focus on enabling seamless product integrations and intelligent data automation across systems. Key Responsibilities: Design, develop, and maintain scalable ETL/ELT pipelines using Snowflake and MuleSoft. Build and manage integrations between internal platforms and third-party systems to support product integration needs. Leverage Automate (Fortra) to build and orchestrate RPA bots for process automation, data extraction, and system interoperability. Collaborate with AI/ML teams to operationalize models using Cortex AI, ensuring accurate and timely data delivery. Develop and maintain APIs and microservices using MuleSoft Anypoint Platform for seamless data integration. Create and manage data workflows, ensuring data quality, lineage, and compliance. Work with product teams to understand integration requirements and support feature rollouts involving data exchange. Monitor performance and reliability of data pipelines and automation tasks. Document system architecture, data flow diagrams, and integration strategies. Required Qualifications: 5+ years of experience in data engineering or related roles. Strong hands-on experience with MuleSoft for system and API integration. Proficiency with Automate by Fortra (RPA) for building and managing automation workflows. Proven experience with Snowflake and building optimized SQL-based data transformations. Familiarity with Cortex AI or similar AI platforms for model development , deployment and data flow integration. Solid programming skills (Python, JavaScript, or similar scripting languages). Experience with cloud platforms (AWS). Strong problem-solving skills and ability to work cross-functionally with engineering and product teams. Our Commitment to Diversity & Inclusion: Our Perks and Benefits: Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance. We also offer: o Group Health Insurance covering family of 4 o Term Insurance and Accident Insurance o Paid Holidays & Earned Leaves o Paid Parental LeaveoLearning & Career Development o Employee Wellness Job Location : Hyderabad, India

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10.0 - 15.0 years

25 - 30 Lacs

Bengaluru

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We enable #HumanFirstDigital Job Summary: We are looking for a highly experienced Senior Scrum Master who will play a key role in managing and delivering complex software development projects using Agile methodologies. The ideal candidate should have 10+ years of experience in Agile/Scrum practices and should be capable of leading cross-functional teams, interfacing with stakeholders, and managing projects end-to-end, from initiation to successful delivery. Key Responsibilities: Lead and facilitate all Agile ceremonies: daily stand-ups, sprint planning, backlog grooming, sprint reviews, and retrospectives. Guide teams on Agile principles and best practices, ensuring adherence to Scrum methodology. Work closely with Product Owners and stakeholders to define scope, goals, and deliverables. Drive end-to-end project delivery, including planning, execution, monitoring, and closure. Identify and mitigate project risks, issues, and dependencies in a timely manner. Monitor team performance, track progress through agile tools (e.g., Jira, Azure DevOps), and provide status reports to leadership. Foster a culture of continuous improvement by promoting retrospectives, metrics tracking, and feedback loops. Support cross-team coordination, facilitate communication between technical and business stakeholders. Coach team members and other stakeholders to understand Agile values and principles. Required Skills and Qualifications: Bachelor s or Master s degree in Computer Science, Engineering, or related field. 10+ years of overall experience, with at least 6+ years as a Scrum Master. Proven experience in managing end-to-end project lifecycle in Agile environments. Strong understanding of Agile frameworks (Scrum, SAFe, Kanban). Exceptional communication, leadership, facilitation, and stakeholder management skills. Experience using Agile project management tools (e.g., Jira, Confluence, Azure DevOps). Experience working in fast-paced, cross-functional, and distributed team environments. Scrum Master certification (CSM, PSM) is mandatory. PMP or PMI-ACP is a plus. Our Commitment to Diversity & Inclusion: Our Perks and Benefits: Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance. We also offer: o Group Health Insurance covering family of 4 o Term Insurance and Accident Insurance o Paid Holidays & Earned Leaves o Paid Parental LeaveoLearning & Career Development o Employee Wellness Job Location : Bengaluru, India

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5.0 - 10.0 years

6 - 7 Lacs

Hyderabad

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We enable #HumanFirstDigital Job Summary: We are seeking a highly capable Data Engineer to join our data engineering and integration team. The ideal candidate will bring expertise in Snowflake, Cortex AI, MuleSoft, and Automate by Fortra (RPA). This role requires a strong understanding of data architecture, integration pipelines, and automation, with a focus on enabling seamless product integrations and intelligent data automation across systems. Key Responsibilities: Design, develop, and maintain scalable ETL/ELT pipelines using Snowflake and MuleSoft. Build and manage integrations between internal platforms and third-party systems to support product integration needs. Leverage Automate (Fortra) to build and orchestrate RPA bots for process automation, data extraction, and system interoperability. Collaborate with AI/ML teams to operationalize models using Cortex AI, ensuring accurate and timely data delivery. Develop and maintain APIs and microservices using MuleSoft Anypoint Platform for seamless data integration. Create and manage data workflows, ensuring data quality, lineage, and compliance. Work with product teams to understand integration requirements and support feature rollouts involving data exchange. Monitor performance and reliability of data pipelines and automation tasks. Document system architecture, data flow diagrams, and integration strategies. Required Qualifications: 5+ years of experience in data engineering or related roles. Strong hands-on experience with MuleSoft for system and API integration. Proficiency with Automate by Fortra (RPA) for building and managing automation workflows. Proven experience with Snowflake and building optimized SQL-based data transformations. Familiarity with Cortex AI or similar AI platforms for model development , deployment and data flow integration. Solid programming skills (Python, JavaScript, or similar scripting languages). Experience with cloud platforms (AWS). Strong problem-solving skills and ability to work cross-functionally with engineering and product teams. Our Commitment to Diversity & Inclusion: Our Perks and Benefits: Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance. We also offer: o Group Health Insurance covering family of 4 o Term Insurance and Accident Insurance o Paid Holidays & Earned Leaves o Paid Parental LeaveoLearning & Career Development o Employee Wellness Job Location : Hyderabad, India

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10.0 - 15.0 years

32 - 37 Lacs

Ahmedabad

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We enable #HumanFirstDigital Business Unit: Digital Engineering SL(Enabling Functions) Position: Solution Architect (SL) Location: Any location in India (Preferred Ahmedabad) Qualification: Minimum Bachelors degree or equivalent in computer engineering or a relevant field. Minimum 10 years of experience 2+ year experience in solution architect role Required Skills: Strong problem-solving skill with ability to design and develop innovative solutions Proven track record as a Full Stack lead or in a similar technical role. Practical knowledge of Java/Node/.Net and Python Experience of frontend framework such as React/Angular/Vue Strong technical fundamentals and ability to work on diverse tech stack apart from key expertise. Strong in modern cloud platform such as AWS, Azure or GCP. Capability to quickly prototype and iterate on ideas. Knowledge of AI/GenAI services of modern cloud platforms Experience in AI and Generative AI is desired Excellent written, verbal communication and presentation skills. Team player and a leader who can lead and grow the team. A self-starter with strong analytical and self-learning capabilities. Responsibilities: Act as a SME for internal and external stakeholders Contribute to Service Line initiatives and work on futuristic use cases by applying diverse set of technology Lead the technical research and design solutions along with the team Own and drive the initiatives end-to-end Participate and lead the proposals and RFPs Explore and learn emerging technologies in the field of software engineering Build and nurture positive working relationships with the team to exceed client expectations. Work in fast paced and dynamic environment Our Commitment to Diversity & Inclusion: Our Perks and Benefits: Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance. We also offer: o Group Health Insurance covering family of 4 o Term Insurance and Accident Insurance o Paid Holidays & Earned Leaves o Paid Parental LeaveoLearning & Career Development o Employee Wellness Job Location : Ahmedabad, India

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1.0 - 6.0 years

8 - 9 Lacs

Chennai

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Experience Level: Business Analyst Job Overview We are looking for a skilled and detail-oriented Business Analyst to join our dynamic team. The ideal candidate will have experience in analyzing business processes, defining business requirements, and working closely with stakeholders to develop technological solutions that drive operational improvements. The Business Analyst will play a crucial role in bridging the gap between business needs and IT solutions, ensuring that business operations are both efficient and aligned with the organization s strategic objectives. Key Responsibilities 1. Experience and Domain Knowledge Minimum of 1 year of experience in the BFSI sector , with a strong understanding of API integration processes. Ensure seamless connectivity and efficient data exchange between various systems. 2. Requirement Gathering & Analysis Collaborate with business stakeholders to gather, document, and prioritize business requirements. Analyze business processes, workflows, and needs to identify areas for improvement. Translate business requirements into actionable and clear technical specifications . 3. Process Improvement Assess existing business processes and workflows to identify potential areas for optimization and enhancement. Work with cross-functional teams to streamline workflows and implement process improvements. Contribute to the design and development of new business solutions aimed at increasing operational efficiency. 4. Data Analysis & Reporting Perform in-depth data analysis to uncover trends, patterns, and insights that can influence business decisions. Design and maintain regular business reports and dashboards to track performance and progress. Provide actionable insights and recommendations based on the analysis of data. 5. Stakeholder Management Act as a liaison between business teams and IT departments, ensuring that project goals and priorities are aligned. Communicate project progress, risks, and updates to key stakeholders regularly. Coordinate with project managers to ensure the timely and successful delivery of projects. 6. Testing & Quality Assurance Assist in the creation of test plans and conduct User Acceptance Testing (UAT) for new systems or process implementations. Ensure that the solutions delivered meet business requirements and adhere to established quality standards. 7. Documentation Develop and maintain comprehensive documentation, such as Business Requirement Documents (BRD) , Functional Specifications , and User Guides . Keep records of business processes, system configurations, and requirements up to date. Skills & Qualifications Strong understanding of business processes in the BFSI sector . Experience with API integration and data exchange between systems. Strong analytical skills with the ability to interpret data and create reports and dashboards. Excellent communication and stakeholder management abilities. Experience in creating business and functional documentation (BRDs, user guides, etc.). Ability to manage multiple projects and collaborate with cross-functional teams. Detail-oriented with a focus on continuous process improvement and optimization. Notice Period: Less than 30 days. Previous Post WebRTC Developer Industries Solutions

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2.0 - 7.0 years

16 - 20 Lacs

Mumbai

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The purpose of this role is to provide strategic recommendations and manage all resources to ensure the Client s marketing needs are met. They are viewed as a trusted advisor to client, understands and articulates client business insights and leverages to contribute ways to move business forward, lead and monitor the day-to-day activities; proactively identify new business building insights and opportunities, manage, motivate and develop their team; work with other departments to develop and execute strategies that will build the Client s business. Job Description: Key responsibilities: Manages the Business - delivers the service proposition to clients and full end to end management of the business on individual clients Relationship Management - owns the client relationships as per the defined relationship strategy for the client Proactively Identifies Client Development Opportunities - flags specific client cross sell and upsell opportunities Commercial and service ownership of client relationship - drives seamless delivery and profitability of account Team Management - manages and motivates team around the clients objectives and culture The Candidate must have 2-3 years of experience in BFSI Client management. Overall Experience should be 5-8 years approx. Must be proactive and dynamic to act as bridge between our client and internal teams Candidate to manage day to day client interaction, oversee execution and ensure delivery of high-quality media strategies and campaigns Translating client briefs into actionable task for different teams internally. Candidate must have finance marketing business acumen. Ownership of the client media end to end. Must be knowing to Google, Meta, affiliates, Programmatic tools. Must be willing to travel client office frequently. Ability to multitask, prioritize and work under pressure. Build and maintain strong, long term client relationship.

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15.0 - 20.0 years

50 - 60 Lacs

Bengaluru

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The CoinDCX journey: building tomorrow, todayAt CoinDCX, we believe CHANGE STARTS TOGETHER . You are the driving force that will help us make Web3 accessible to all.In the last six years, we have skyrocketed from being India s first crypto unicorn to carrying a community of over 125 million with us. To continue maximising the adoption and acceleration of Web3, we are now focused on developing cutting-edge products, addressing accessibility and security challenges, and bridging the gap between people and Web3 technologies. While we go ahead and keep dominating the Web3 world, we would like to HODL you on our team! Join our team of passionate innovators who are breaking barriers and building the future of Web3. Together, we will make the complex simple, the inaccessible accessible, and the impossible possible. Boost your innovation to an ALL TIME HIGH with us!Inside CoinDCX s Finance TeamOur Finance team is an awesome group of collaborators, who love to solve first of its kind problems with a lot of autonomy, creativity and fun. They use their finance skills to play and help drive our efforts to innovate and expand the VDA, web3 and blockchain space. At CoinDCX you not only will be the skill of the future but also you will get to work and learn from the best while building the future of Web3.Coin your trust in us as we create magic together!Be Part of the Next Moonshot:As CFO at CoinDCX, you will be a strategic partner to the CEO and a key member of the executive leadership team. You will oversee the full spectrum of financial operations while shaping our long-term financial vision.This role calls for someone with a sharp strategic mind, exceptional operational rigor, and a deep passion for the crypto and Web3 space. You ll be expected to navigate the dynamic, fast-paced world of digital assets with confidence, creative problem solving, and compliance.You need to be a HODLer of these * 15+ years of progressive financial leadership experience. * Startup experience is a must especially in high-growth, dynamic environments. * Background in Fintech, BFSI, or regulated industries with firsthand regulatory engagement is highly valuable. * Strong expertise in corporate finance, compliance, accounting standards, and risk management. * Ability to lead through ambiguity with clarity and confidence. * Excellent analytical and forecasting skills. * Qualifications like CA, CFA, CPA, or MBA (Finance) will be a strong plus.You will be mining through these tasksStrategic Finance & Planning * Drive long-term financial strategy aligned with CoinDCX s business goals and market potential in the VDA & Web3 space. * Guide capital allocation decisions and play a key role in fundraising, investor relations, and board interactions. * Build scalable financial models, forecasts, and KPIs that balance ambition with risk awareness in a volatile environment.Financial Operations & Controls * Oversee end-to-end accounting, audits, tax planning, and financial reporting ensuring accuracy, integrity, and timeliness. * Strengthen internal controls and automation across systems, processes, and tools. * Lead treasury operations, cost optimization, and working capital management.Financial Compliance, Controllership & Risk Management * Ensure adherence to evolving financial regulations across India, MENA, and other jurisdictions. * Serve as the financial voice in front of regulators, tax advisors, and auditors. * Proactively build frameworks for risk assessment, crypto-specific financial policies, and governance.Leadership & Team Building * Build, lead, and mentor a world-class finance team that moves fast, collaborates well, and maintains high standards. * Create a high-trust, high-ownership environment that encourages growth, learning, and autonomy. Are you the one? Our missing block * You are knowledge-hungry when it comes to VDA and Web3, always eager to dive deeper and stay ahead in this evolving space. * The world of Web3 and VDA excites you, fueling your curiosity and driving you to explore new opportunities within this dynamic landscape. * You act like an owner, constantly striving for excellence, impact, and tangible results in everything you do. * You embrace a We over Me mindset, growing individually while fostering the growth of those around you. * Change is your catalyst, igniting your passion to build and innovate. * You think outside the box, unbound by limitations or doubt, always pushing the boundaries of what s possible.Perks That Empower YouOur benefits are designed to make a lasting impact on your life, giving you the freedom to create a work-life balance that truly suits you. * Design Your Own Benefit: Tailor your perk package to fit your unique needs. Whether you re eyeing a new gadget or welcoming a furry friend into your life, our flexible benefits ensure that you can prioritize what matters most to you. * Unlimited Wellness Leaves: We believe in the power of well-being. Take the time you need to recharge, knowing that your health is our priority. With unlimited wellness leaves, you can return refreshed, ready to build and grow. * Mental Wellness Support: Your mental health is as important as your professional growth. Benefit from access to health experts, free counseling sessions, monthly wellness workshops, and regular team outings, all designed to help you stay balanced and connected. * Bi-Weekly Learning Sessions: These sessions are more than just updates they re opportunities to fuel your growth. Stay ahead with the latest industry knowledge, sharpen your skills, and accelerate your career in an ever-evolving landscape.

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6.0 - 11.0 years

8 - 13 Lacs

Hyderabad

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Job Description: Role Title: AVP, Software Engineer III, Servicing Apps Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #5 among India s Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India s Best Workplaces for Women in 2022. We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore. Organizational Overview: Synchronys Engineering Team is a dynamic and innovative team dedicated to driving technological excellence. As a member of this Team, youll play a pivotal role in designing and developing cutting-edge tech stack and solutions that redefine industry standards. The Credit Card that we use every day to purchase our essentials and later settle the bills - A simple process that we all are used to on a day to day basis. Now, consider the vast complexity hidden behind this seemingly simple process, operating tirelessly for millions of cardholders. The sheer volume of data processed is mind-boggling. Fortunately, advanced technology stands ready to automate and manage this constant torrent of information, ensuring smooth transactions around the clock, 365 days a year. Our collaborative environment encourages creative problem-solving and fosters career growth. Join us to work on diverse projects, from fintech to data analytics, and contribute to shaping the future of technology. If youre passionate about engineering and innovation, Synchronys Engineering Team is the place to be Role Summary/Purpose: Billions of transactions and you ll touch all of them if you join our IT team as Software Engineer III Imagine the sheer scale of what we impact every second of every day. Now imagine what you can do with that influence. This is where you can shape the future of Servicing our customers. As an Software Engineer III, you ll be building Microservices, MFE s, API s and managing an amazing team of engineers working on our applications leveraging cloud technologies. It s the ideal time to come aboard - we re focused on the future, continuing to evolve a company and help define the financial technology industry. With so much opportunity available, this is where you can make your mark. Key Responsibilities: Build Microservices, MFE s & API s leveraging cloud technologies with high quality and sound design principles Lead an Workstation Agile Team and Partner with business stakeholders and IT to ensure requirements are understood, solutioned within standards and delivered on time. Manage multiple IT technologies and priorities of the team and dependent teams using Agile methodologies. Align with Workstation modernization journey and work with cross functional team to design and build solutions accordingly. Create and manage proactive monitoring across all modules to avoid and/or reduce the adverse impact on any applications. Manage DevOps pipelines for Microservices, MFE s & API s Analyze production defects, troubleshoot systems, identify root cause and implement fixes Work with third party vendors to develop software and/or integrate their software into our products Perform other duties and/or special projects as assigned Required Skills/Knowledge: Strong Technical Expertise in Java, Spring Projects - Spring Boot, Spring Framework, React JS, Spring Cloud, Git, Maven, REST and SOAP Strong Experience with Agile application development and familiarity with tools like JIRA Strong Experience with Workstation Application Architecture and Public cloud migration. Strong Experience with Workstation App Build and Reliability Processes. Strong Experience with continuous integration environments and using tools like Jenkins Strong Experience with Cloud Platforms like Pivotal Cloud Foundry & AWS. Strong Knowledge on Fraud handling workflows. Desired Skills/Knowledge: Familiarity in designing application using SOLID principles, Java and microservice design patterns with business acumen Working knowledge in RDBMS Familiarity and Understanding of Critical Workstation Business Capabilities. Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Eligibility Criteria: Minimum 6+Years of experience mentioned in Required Skill/Knowledge with a Bachelor s Degree or equivalent. In Lieu of degree , minimum of 8 years of experience required. Work Timings: 2 PM - 11 PM IST( Suggested) (WORK TIMINGS: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details .) For Internal Applicants : Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Forma, LPP) L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. Grade/ Level : 10 Job Family Group: Information Technology

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2.0 - 6.0 years

3 - 4 Lacs

Hyderabad, Bangalore Rural, Bengaluru

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We are seeking a results-driven Manager- Sales & Business Development to oversee sales operations within a designated region. This role involves team management, driving business growth, and ensuring customer satisfaction. Key Responsibilities: Manage and lead a team of sales executives in the assigned area Drive sales targets and revenue growth Identify and develop new business opportunities Monitor market trends and competitor activities Build and maintain strong client relationships Requirements: 4+ years of sales experience, with regional/team management exposure Strong leadership and communication skills Proven ability to meet/exceed sales targets Knowledge of local market dynamics Benefits: Attractive salary + performance incentives Career growth opportunities Training and development programs For More Information: Komal B. / HR Team Phone/WhatsApp: +91 93289 59079 Email: komal@tekpillar.com Ready to grow with us? Apply Now!

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3.0 - 7.0 years

5 - 8 Lacs

Chennai

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TransUnions Job Applicant Privacy Notice What Well Bring: The TransUnion CIBIL Back Office Operations Representative SME will leverage their in-depth knowledge of consumer services to provide expert guidance on handling customer queries, requests, and complaints. They will work closely with various teams to improve processes, develop training materials, and ensure that customer interactions are handled efficiently and effectively. Provide Expertise: Offer expert knowledge and insights in consumer services, particularly in handling customer queries, requests, and complaints. Process Improvement: Identify areas for improvement in customer service processes and suggest actionable changes. Documentation: Assist in the development and review of project documentation, training content, and manuals to ensure accuracy and relevance. Training: Conduct training sessions, webinars, and workshops to enhance the team s knowledge and performance. Customer Interaction: Provide guidance on complex customer interactions and ensure that responses are accurate and timely. Research: Stay updated on industry trends and best practices to continuously improve service quality. Collaboration: Work with cross-functional teams to address customer needs and issues effectively. Quality Assurance: Review and approve content developed by others to ensure it meets quality standards. What Youll Bring: Key Responsibilities: Responsible to handle top priority escalation calls and any other request in real time Possess complete knowledge on Email Dispute operations process Responsible to adopt new process updates and cascade to the team Conduct team huddle on a regular interval Ensuring timely delivery of all the MIS reports required for the process team. Responsible to prepare the open volume and allocate cases to production users Ensures to publish daily productivity plan to the manager. Ensures to be part of Calibration call which conducting by QA team and responsible to provide corrective action plan if any Adhere on the IT team downtime activity and perform UAT testing Accountability to escalate if any production application issues with IT team as well as management team Ensures to publish the agreed Operation dashboards to the Senior management team. Ensures to review all the RCA emails and perform CAPA for the process. Extended support to manage the BAU if required apart from the shift timings. Analytical Skills : Ability to analyze data and identify trends to improve service quality. Leadership : Strong leadership and mentorship abilities to guide and support team members. Adaptability: Ability to adapt to changing customer needs and industry trends. Impact Youll Make: Knowledge, skills and abilities (KSA s) Minimum Graduate degree in any stream Must have 3-7 years of experience in Operations or the BFSI industry (Preferrable) Excellent communication skills English (Verbal Written) Added advantage over spoken Hindi, able to read and comprehend consumer complaints in Hindi Able to work in fast-paced energy, flexible and should be able to handle workload Should have handled escalation/complaint desk related to banking or insurance products Strong Customer centric service attitude, analytical, and creative problem-solving skills are required Experience in Credit Bureaus would be preferred Strong Team player Good knowledge of MS - office Flexible towards weekend working as 6th day to manage the BAU. This role is pivotal in enhancing customer satisfaction and ensuring that the organization s consumer service standards are met and exceeded. This job is assigned as On-Site Essential and requires in- person work at an assigned TU office location as a condition of employment. TransUnion Job Title Rep II, Business Operations

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3.0 - 7.0 years

7 - 11 Lacs

Noida

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Join us as a Contract Remediation at Barclays, where you will oversee the sourcing deal allocation process. Your responsibilities will include reviewing, researching, and discussing allocations with category leads or Vice Presidents, updating trackers, and managing ongoing discussions to ensure quick and efficient assignment and processing. Additionally, you will support the team in fulfilling deals accurately and promptly. Key skills for success in this role include a keen eye for detail, strong communication abilities, proactivity, ownership, and relevant job-specific expertise. You may be assessed on the key critical skills relevant for success in role, such as experience with Contract remediation role, as well as job-specific skillsets. To be successful as an Contract Remediation , you should have experience with: Essential Qualifications: Basic sourcing/ procurement understanding. Data analysis, reporting and tracking along with little bit of automation. Curiosity to learn and ask questions. Overseeing negotiations for the contract schedules pertaining to third party vendor engagement risks. Providing support to stakeholders across the areas of Sourcing, Supplier Management, and Business in doing contract related work. Negotiate identified third party risks and key regulatory requirements, engage with the Subject Matter Experts in Barclays, and escalate risks, if any, with the goal of working towards contract execution. Desirable skillsets: Worked in typical sourcing team s agnostic to category. Experience in working with bank or BFSI. Risk mindset approach. This role will be based out of Noida. Purpose of the role To optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation. Accountabilities Profile spend in category area and develop understanding of business strategy, business requirements, cost levers and opportunities. Collaboration with internal stakeholders to identify sourcing needs, develop requests for proposal and ensure sourcing activities align to the banks needs and priorities. Planning and execution of sourcing events including RFP/ RFXs, negotiations to best meet the business requirements for value, speed, compliance, risk. Monitoring and guiding of controls and compliance requirements to be met through the category and sourcing cycle from request to contract, including regulatory engagement, controls, audits, data quality etc . Development, implementation and operation of policies and procedures for sourcing activities aligned to the policies, standards, relevant compliance and regulation. Identification and delivery of change opportunities to improve effectiveness, control and efficiency of sourcing processes including buying channel optimisation for relevant categories of spend (catalogues, demand challenge etc. ). Identification of industry trends and development related to sourcing and category management by attending conferences, participating in training, and conducting market research on techniques and tools. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

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0.0 years

3 - 3 Lacs

Kolkata

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Key Responsibilities: Acquire new customers through field visits, referrals, and lead generation activities Understand customer requirements and recommend appropriate life insurance products Build and maintain long-term customer relationships Provide post-sale services and ensure policy renewals Meet sales targets and reporting metrics regularly Educate clients on the importance of life insurance and financial planning Participate in product and sales training sessions Eligibility Criteria: Fresh graduate in any discipline Age: Max 25 Good communication and interpersonal skills Willingness to learn and build a long-term career in insurance Self-motivated and target-oriented Basic understanding of insurance/financial services is a plus (training will be provided) Interested Candidates please share your cv at Sreya.Halder@bajajallianz.co.in

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1.0 - 6.0 years

2 - 2 Lacs

Udaipur, Ajmer, Jaipur

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* Should have experience in Home Loan, Mortgage Loan, Loan against property * Generating business from DSAs * Building relationship with current and prospective Customers * Generating corporate leads and closing them Required Candidate profile 1.Should have minimum 1 year of experience in sales (Home loan/ Mortgage Loan / Lap / Cross Sell) 2.Open for travelling 3.Candidate must have good communication skills 4.Fresher can not Apply

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0.0 - 5.0 years

2 - 4 Lacs

Mumbai, Thane, Navi Mumbai

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Designation:Customer Service - Inbound Payroll-No 1 General Insurance Co Payroll Job Location-Vashi/Thane Process-Inbound Salary-16K to 29K Net+Inc Day Shift 5 DAYS WORKING Work From Office Call 8080126356 Ekta email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile 1. Inbound Customer service profile 2. Explaining the customers product features & benefits. 3. Ensuring all compliance and SLA during the calls. 4. GRADUATES FRESHER AND EXP BOTH CAN APPLY Perks and benefits Medical Allowance + Performance based Incentives

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0.0 - 5.0 years

1 - 5 Lacs

Mumbai, Thane, Navi Mumbai

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Payroll-Bank Des-PBO Loc-Andheri Answer inbound calls and assist customer with their Queries/Request/Complain Raise Request & Complaints on behalf of the customer in the CRM tool Generate leads and educate customers about new products & their benefit Required Candidate profile We need candidates with excellent English communication skills Both Graduates and PG can apply Age Limit - 32yrs Rotational shifts and rotational week offs with 5 days working call 9082104424 Sanika Perks and benefits Medical Allowance + Performance based Incentives

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0.0 - 5.0 years

2 - 5 Lacs

Mumbai, Mumbai Suburban, Thane

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Designation :Phone Banking Officer Payroll-Bank Payroll Job Location-Andheri/Thane/Vashi Process-Inbound Salary-Fresher 3.5 lakh Exp 5 lakh Day Shifts Graduate Fresher Welcome Need to Handle Bank HNI Clients Only Call 9137797705 -hrutika www.hyfly.in Required Candidate profile Virtually handle Bank's Elite customers account Solve issues over calls Help in investing in Banking Product's like FD/RD/Mutual Fund Upsell them Credit Cards/Loans no target for salary www.hyfly.in Perks and benefits Medical Allowance + Performance based Incentives

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3.0 - 7.0 years

4 - 6 Lacs

Kolkata, Hyderabad, Chennai

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Gather and analyze business requirements from stakeholders. Develop functional specifications and process flow diagrams. Collaborate with IT teams to implement solutions. Conduct user acceptance testing and ensure solution quality.

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3.0 - 7.0 years

4 - 6 Lacs

Ahmedabad, Bengaluru, Mumbai (All Areas)

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Gather and analyze business requirements from stakeholders. Develop functional specifications and process flow diagrams. Collaborate with IT teams to implement solutions. Conduct user acceptance testing and ensure solution quality.

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1.0 - 6.0 years

3 - 3 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

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Urgent Hiring For Customer service (Email) Experience - Minimum 1 year of Email drafting in BFSI domain Shift- Day shift 5 working days Immediate joiners preferred Package - 3 LPA - 3.5 LPA HR Kanchan 9691001643 Required Candidate profile 1 year of experience preferred in Email drafting in BFSI domain Excellent English communication required

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1.0 - 5.0 years

2 - 5 Lacs

Kochi, Hyderabad, Thrissur

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Lead provided by the company Visit Client offices and close lead Need to Sell Life Insurance to the company assigned customers Cold calling to arrange meetings with potential customers Required Candidate profile Freshers can't apply age between : 21 to 37 Graduation compulsory Experience: Atleast one year in Sales

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1.0 - 6.0 years

2 - 3 Lacs

Ernakulam, Muvattupuzha, Aluva

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Channel : Bancassurance (Life Insurance) Bank - Catholic Syrian Bank Experience : Minimum 1 yrs of Sale exp in Insurance/ BFSI with Life Insurance knowledge is must. Role & responsibilities: To drive business through Channel Partners branch staff and distribution network. To generate leads through activities and use enablers for lead generation To provide after sales service and do upselling with the existing customers To ensure 100% branch staff activation every quarter Candidate's Profile 1. Minimum 1 yr of Life Insurance sales experience/BFSI/NBFC ( Good awareness about Life insurance industry is must) 2. Should be a graduate. 3. Should have a two wheeler 4. Lesser notice period candidates & immediate joiners are very much welcome. CTC max up to 4 L apart from TA & incentives. Level upgrade & Salary increment without probation period. Opportunities for international trips on the target achievement. We are hiring for Relationship Manager/ Senior Relationship Manager (Catholic Syrian bank Channel - Life Insurance sales) for the below locations. Job Locations - ,Aluva( Kunnukara , Thuravoor ,ponnurunni ) ,Muvatupuzha (Thrikkara,Kolenchery,Nellad),Pala(Pala,Kduthurthy),Munnar **Interested candidates can share the CVs with me on 9608607032(Or) zakiya.zeenat@edelweisslife.in Grab the opportunity !! Thanks & Regards, zakiya zeenat HR - Talent Acquisition

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2.0 - 7.0 years

3 - 4 Lacs

Faridabad, Gurugram

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CPC Sales Manager - Credit Life: Designation CPC Sales Manager Credit Life Reporting to Regional Manager Region / Location Faridabad BO / Gurgaon BO Function Credit Life POSITION OVERVIEW The CPC Sales Manager Credit Life is accountable for the profitable achievement of Credit Life salesobjectives associated with the assigned market, segment, and team managed. Candidates should be experienced in Credit Life business andexperience with PSU Banks set up is preferred. ROLE OBJECTIVE & Keyareas 1. Achievement of Credit Lifesales objectives : Business and Penetration 2. Business Development (citing new avenues of expandingbusiness within the Banks) 3. Maintain healthy relationshipwith Management in Branch offices. 4. Relationship management & regular engagement with branch managers & leadership teams to support salesgrowth. 5. Adherence to all IRDA regulationsand keep pace with changes in the regulatory guidelines/framework for LifeInsurance in general and particularly for banc assurance REQUIRED EXPERIENCE 1. 2-8 years of core business managementexperience in BFSI industry including sales and service. 2. Preferably having managed business & channel development in a Bank or Insurance industry.

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0.0 - 5.0 years

2 - 3 Lacs

Dindigul, Coimbatore, Virudhunagar

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Role & responsibilities Sales Officer / Senior Sales Officer with leading private sector bank - Home Loan sales Selling of Home Loan & mortgage loan through open market, Builders , Developers , contractors, real estate agents, CA, Brokers and other various channels Develop strong relationship with the clients and sales of home loan products Two Wheeler is Compulsory Job Locations - ALL MAJOR LOCATIONS OF TAMILNADU Send updated CV to bookmark.cochin@gmail.com Preferred candidate profile Looking Graduates with minimum 3 months experience in sales in any industry / MBA Fresher can also apply Candidates with prior experience in BFSI will have an added advantage Perks and benefits CTC : 2 - 3 Lakhs per annum + HUGE INCENTIVES Attractive incentives

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0.0 - 5.0 years

2 - 3 Lacs

Madurai, Chennai, Tiruchirapalli

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Role & responsibilities Sales Officer / Senior Sales Officer with leading private sector bank - Home Loan sales Selling of Home Loan & mortgage loan through open market, Builders , Developers , contractors, real estate agents, CA, Brokers and other various channels Develop strong relationship with the clients and sales of home loan products Two Wheeler is Compulsory Job Locations - ALL MAJOR LOCATIONS OF TAMILNADU Send updated CV to bookmark.cochin@gmail.com Preferred candidate profile Looking Graduates with minimum 3 months experience in sales in any industry / MBA Fresher can also apply Candidates with prior experience in BFSI will have an added advantage Perks and benefits CTC : 2 - 3 Lakhs per annum + HUGE INCENTIVES Attractive incentives

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