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1.0 - 4.0 years

5 - 8 Lacs

Pune

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Job Description Job Overview: Tietoevry creates purposeful technology that reinvents the world for good We are a leading technology company with a strong Nordic heritage and global capabilities Based on our core values of openness, trust, and diversity, we?work with our customers to develop digital?futures?where businesses, societies, and humanity?thrive We are seeking a highly skilled Senior Software Engineer to join our Software Maintenance Technical Support team, Key Responsibilities Provide technical support and maintenance for software applications, ensuring high availability and performance, Collaborate with cross-functional teams to troubleshoot and resolve software issues in a timely manner, Analyze and enhance existing software systems, implementing improvements and optimizations, Develop and maintain documentation related to software support processes and procedures, Communicate effectively with clients and stakeholders to understand their needs and provide solutions, Mentor junior team members and contribute to their professional development, Stay updated with industry trends and best practices in software development and maintenance, Qualifications Bachelors degree in computer science, Information Technology, or a related field, 5+ years of experience in software development and maintenance, with a focus on Java and Oracle technologies, Proficiency in Java and Oracle technologies, Familiarity with the Software Development Lifecycle and Agile methodologies Strong understanding of the BFSI domain and its specific software requirements, Excellent analytical and problem-solving skills, with the ability to think critically and make informed decisions, Exceptional communication skills, both verbal and written, with the ability to convey complex technical concepts to non-technical stakeholders, Experience with software development methodologies and tools, including Agile and DevOps practices, Ability to work independently and as part of a team in a fast-paced environment, What We Offer Competitive salary and benefits package, Opportunities for professional growth and development, A collaborative and inclusive work environment, The chance to work on exciting projects in the BFSI sector, Hybrid way of working, Additional Information At Tietoevry, we believe in the power of diversity, equity, and inclusion We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation ?Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity, Diversity,?equity and?inclusion (tietoevry ) Show

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7.0 - 13.0 years

40 - 45 Lacs

Gurugram

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What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees. Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose AI & Digital channel leader will be primarily responsible for Digital Portals (Customer facing & Internal) & AI platforms (including conversational platforms and AI Process automation using robotics). This primarily covers Digital Portals (Website, Intranet, Audit Portal, Invoice portal, Scrabble, Goldmine, Digital Nerve Center, SPRINT, Insta SMS) & AI platforms (ILA, Drishti, WhatsApp, Live chat, RPA platform). Role Accountability Role will lead all the digital portals, conversational platforms and process automation using RPA. Developing and refining AI models to automate data processing and decision-making. Ensure the data used is accurate, relevant, and compliant with regulations. Creating and implementing strategies for AI and digital channels to align with business goals. Using data analytics to take informed decisions and optimize performance across digital channels. Overseeing the integration and deployment of AI technologies within digital channels. Collaborating with IT and development teams to ensure smooth implementation. This role is accountable for - Digital Strategy & Platforms: Lead digital portals, Develop Gen AI strategy, conversational AI, RPA; drive adoption to enhance CX and reduce operational cost. Program Leadership: Manage large-scale digital transformations and IT program planning, execution, risk mitigation, and stakeholder alignment. Business Alignment: Act as IT lead for Marketing, CS & Post-acquisition functions; bridge business and tech with deep card domain understanding. Service Delivery: Ensure ITIL-based service operations across digital channels with strong SLA adherence and high application availability. Team & People Management: Build and lead high-performing teams with a focus on collaboration, growth, org structure, and delivery ownership. Governance & Reviews: Drive weekly program reviews and steering committees; maintain tight governance with risk/issue tracking and reporting. Budgeting & Controllership: Lead budget planning (OPEX/CAPEX), track expenses, drive program approvals and financial discipline. Innovation & Tech Trends: Promote ideation, innovation, and ongoing tech awareness to shape future-ready digital initiatives. Cross-functional Collaboration: Engage CSMO, Ops, and CS leaders to co-create and deliver business solutions with clarity and rigor. Change Management: Navigate complex stakeholder environments to drive large-scale change and cross-team alignment. Measures of Success Strategic initiatives delivered on time, within budget, and meeting defined business benefits. Monthly connects with Senior Leadership and DRs conducted effectively to align business priorities. Programs and solutions prioritized with clear business agreement and strategic alignment. Low attrition with a motivated, high-performing team consistently meeting their deliverables. Project review and prioritization meetings operationalized monthly with no major business escalations. Operational metrics consistently achieved as agreed SLAs across systems and processes. Zero P1 defects in production; all programs delivered with quality assurance and budget compliance. Technical Skills / Experience / Certifications Engineering Mindset Strong technology orientation DevOps Execution Hands-on operational expertise Automation Focus Process-first automation drive Monitoring Skills Proficient in tools/scripting Strong understanding of AI technologies & platforms -GenAI LLMs, Langchain, UI Path and automation process frameworks Competencies critical to the role Technology Leadership Strategic tech vision Delivery Mindset Resourceful execution focus Program Management Risk-aware governance. Communication Skills Clear, effective articulation Customer Centricity Stakeholder-first thinking Analytical Thinking Data-driven problem solving. Operational Excellence Productivity and impact Collaboration Skills Team-oriented approach Qualification B. Tech/ MBA from reputed business school Preferred Industry Credit Cards / NBFC/BFSI/Financial domain

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10.0 - 15.0 years

20 - 25 Lacs

Pune

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Job Title: Delivery Manager/Project Manager Location: Pune Experience Level: 10+ years Job Type: Full-time Job Summary: We are seeking an experienced Delivery Manager with over 10 years of experience in managing end-to-end project delivery, client relationships, and cross-functional teams. The ideal candidate will be responsible for overseeing project execution, ensuring timely delivery, and maintaining high client satisfaction levels while leading teams in an Agile or hybrid environment. Key Responsibilities: Lead and manage the end-to-end delivery of IT/technology projects across multiple domains. Define project scope, goals, timelines, and deliverables that support business goals. Build strong client relationships by delivering excellence and ensuring satisfaction. Collaborate with cross-functional teams including Development, QA, Product Management, and Support. Manage project risks, issues, and change control processes effectively. Drive Agile/Scrum practices and ensure alignment with organizational delivery standards. Allocate resources efficiently and track project budgets and schedules. Regularly report delivery progress and performance to stakeholders and senior leadership. Identify areas of improvement and implement best practices to optimize delivery efficiency. Required Skills & Qualifications: Bachelors degree in Engineering, Computer Science, or related field (MBA is a plus). 10+ years of overall experience, with at least 5+ years in a Delivery Manager or similar role. Strong knowledge of SDLC, Agile, Scrum, and/or Waterfall methodologies. Proven experience in stakeholder and client relationship management. Excellent project planning, execution, and leadership capabilities. Strong analytical, problem-solving, and decision-making skills. Experience with tools like JIRA, MS Project, Confluence, or equivalent. Strong verbal and written communication skills. Preferred Qualifications: PMP / PRINCE2 / Scrum Master certification. Experience delivering cloud-based or digital transformation projects. Domain knowledge in BFSI, Healthcare, Retail, or Telecom (based on your companys industry). Experience working with geographically distributed teams and clients. Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Company Profile: Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provides services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factor protected by law. ",

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6.0 - 7.0 years

8 - 9 Lacs

Gurugram

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What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for accurately performing manual credit decisioning of assigned applications within TAT and as per Credit and compliance guidelines. Role Accountability Adhere to Credit Guidelines while processing applications Maintain decisioning accuracy levels as per agreed SLA to maintain portfolio quality Perform decisioning of applications within defined TAT Ensure timely rectification of errors highlighted by monitoring team Perform process documentation and compliance adherence Measures of Success Decisioning Accuracy % Daily Productivity targets (Throughput, TAT) Process adherence as per MOU Technical Skills / Experience / Certifications Understanding of credit policy framework Competencies critical to the role Detail Orientation Process Orientation Verbal and written communication Analytical Ability Qualification Graduate in any discipline Preferred Industry BFSI

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2.0 - 15.0 years

10 - 11 Lacs

Mumbai

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SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Heal th Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for sales of various SBI Card products in an assigned geography, usually 2-5 regions comprising of 80-200 branches of an SBI Circle, through a large team of 100-200 NFTEs spread across branches and various other points of sales identified by the bank relationships. Role Accountability Drive execution of location-wise banca sales execution strategy within assigned geography to drive achievement of overall organization objectives Maintain good working relationships at local level with stakeholders across SBI, SBI JVs and Associates & Multiple Partner banks by addressing concerns & providing priority service Drive execution of special segment/product/program focused campaigns in assigned geography Assess manpower requirements in assigned geography considering MOU & budgets and work with workforce effectiveness to ensure adequate staffing levels across assigned geography Responsible for hiring and performance management of NFTEs in assigned area Ensure regular NHOs/Refreshers & Product based Trainings for the team to enhance productivity Drive team to adopt all New Digital Initiatives of the company by ensuring quick knowledge cascade to extended sales teams by facilitating adequate trainings Attend Region/Module P Reviews & share relevant data points/ inputs to create a positive brand Image amongst SBI stakeholders Front-end all customer service escalations from the branch walk-in customers in assigned area and resolve them as per the resolution rights shared Conduct periodic service camps in upcountry markets in coordination with CS department to reinforce customer & Stakeholder Confidence Closely monitor metrics such as Sourcing Mix, Approval Rate, Inflow rate, Processing rate, & Dispatch rate of Applications to track and enhance NFTE productivity and business opportunities Drive adoption of New Digital Initiatives in assigned areas by ensuring timely knowledge cascade and requisite trainings for the staff Provide support to internal departments in completion of various projects, such as KYC Compliance Of Existing Customer Base by Liaising with Operations Department & reaching out to Customers, Assisting Collections department in collections effort and advising Product/Marketing teams on suitable merchant tie-ups Drive periodic team connects/reviews cadence, conducting regular visits to Local Offices of Partner Banks to ensure the same Ensure timely preparation and dissemination of relevant reports /MIS to SBI Stakeholders (Cross Sell/Regions/Modules & Networks) Manage PSA relationships, premises and associated costs along with relevant SOPs Ensure team members and internal processes comply with all regulatory and business compliance guidelines Measures of Success MOU Targets: New Accounts, Premium Accounts, Insurance cross-sell, COA, 4MOB Attrition %, Digital Sourcing % Shikhar /Pratham Leads Conversion % Voice of Customers Process adherence as per MOU Effective complaint channelizing and resolution on escalations emanating from SBI and Partners banks Technical Skills / Experience / Certifications Awareness of credit card industry landscape Understanding of P&L and impact of various metrics/parameters on the bottom-line Competencies critical to the role People Management Planning & Organizing Customer Orientation Relationship Management Result Orientation Qualification Graduate in any discipline, post graduate preferred Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc

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6.0 - 11.0 years

30 - 35 Lacs

Bengaluru

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About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose RSM in Distribution Sales is responsible for sales of various SBI Card products in an assigned geography through one or more of the channels available (Open Market, Cobrand, Tele Sales, Digital and LG). The geography consists of group of cities/state and is managed through a large team of NFTEs being led by ASMs manning all distribution points available or the call center engaged in working on leads originating from various digital journeys. The team span under this role would be a group of ASMs and extended team of NFTEs comprising of Relationship Executives (RE), Team Leaders/Relationship Managers (TLs/RMs), Unit Managers and Back-end team. This role can be a first step into people leader roles and naturally becomes a controller of business growth, channel relationship manager and a trainer to onboard and prepare a strong team of front-line sales managers of SBI Cards. The role also doubles up as a vice captain to the head of zone (ZSM) when required. Role Accountability MOU Achievement Deliver new accounts Responsible for sales of Premium Cards with segmented focus to build up portfolio Cross-sell of various Insurance products Managing the cost of acquisition target, review absolute cost across heads, increase people productivity for optimal cost utilization Effectively coordinate with WE teams/PSA leads on NFTE hiring and monitor related attrition of people at all legs of the NFTE lifecycle Drive full digital journey penetration in sourcing including digital KYC Close monitoring of Sourcing Mix, Right product to be sold as per business directives Responsible for driving a team of FTEs to achieve their KRAs Sales Distribution Point Management - Organized, Unorganized Drive manning of all available Point of Sales Distribution points across formats of Organized Retail in Open Market, Cobrand Ecosystem Quality of man power (grooming standards) has to be as per the requirement of the Point of Sale Ensure diligent daily visit report (DVR) upload by ASMs in system; better engagement with NFTE Regular Visits to meet Cobrand Partners across products to improvise partner alignment to boost sales Extensive travel to locations, distribution points- identify new sourcing avenues in all formats of F2F sourcing under organized and unorganized channels Review high cost, low productivity paid distribution points; evaluate timely closure to save cost Have a BCP always ready for high dependent distribution points, to avoid business interruption in case of any issues Tele Sales Centers RSM managing a call center has prime responsibility to operate at high productivity, up-stream operational efficiency and high customer satisfaction Need to ensure right allocation happens which involves allocating leads basis campaigns, product, headcount available, Re-churn logic for maximized output Data allocation happens on Dialer (predictive, preview) and manual dials Capture correct disposition of all consented leads routed to call centers - derive in in-line strategy for high productivity Drive higher efficiencies on Sprint Leads- Assisted, Good Cost Save opportunity Build strong analytical engine in respective centers, adequate data mining will help in high yield at an agent level Pace up fulfillment of within TAT, manage non caf locations doc executives with strong dedicated lead coordination team Regular training interventions to be done, this will help zero mis-selling by the agent - building customer trust on the phones is critical Ensure all company requirements, policies and processes are adhered as per satisfaction in both formats of Non F2F channels of Tele Sales & LG Maintain high standards of Governance Model in the centers to ensure no lapses on companys policies & procedures LG Management Fulfillment to be prioritized within TAT via E-VKYC, helps the partner get confidence & high trust Liase with LG RMs for enhancing productivity and output from all LGs Operations Full blown backend processes are being run, helps manage quality of applications at dispatch, productivity of the shop gets reviewed at all levels Regular meetings, communications being sent on relevant changes to avoid wastage in the funnel at all levels Supervision Inflow, Processing, & Dispatch of Applications Drive premium upsell from all backend shops to meet premium & 3k/5k targets Closely track inward rates of all customer segments, strengthen PRA in individual pockets for high standards process controls in the complete Sales Funnel Liaison with Ops team for Capturing & processing of Applications Supervision on RTB level by ensuring the team is reviewed consistently Inculcate the habit in team members to regularly analyse the declines & restart opportunities that exists Manage fulfilment team of Lead Coordinators, Doc boys for all Non-CAF locations for desired output Handholding & grooming new ASMs; Maximize the delivery from the team through effective Planning, Monitoring, Giving Feedback and regular performance review Team Management Motivating ASM s to achieve their goals along with imparting adequate process and product knowledge Monitoring NFTE teams performance & getting desired productivity Encouraging competition & Higher Goal Setting. Facilitating the same through Training, Coaching & leading by example Exhibit strong team work and boundary less behavior while working with cross-functional teams Driving team connect/review & training with regular and extensive travel in a widespread territory Educating Team of Company Policies, Compliance Guidelines, DOs & DONTs on Regular Intervals Manpower Planning & PSA Management Assessment of adequate manpower considering as per plan with the right mix of Sourcing/Non-Sourcing Engaging with the PSA and WE team spocs for continuous hiring process Ensuring a positive environment is built in all location PSA offices to ensure the attrition levels are in check and teams perform to the desired levels of productivity Management of Expenses of PSA Offices through coordination with PSA & WE Department Validation of Cost & Ensuring Timely Payments Post Approvals Reimbursement Management & Incentive Validation of NFTEs Training Management of trainers in Coordination with Area training Managers Ensure Regular NHOs/Refreshers & Product based Training for increasing Productivity Driving Key Initiatives & Projects of the Company Digital Sourcing - Driving team to adopt all New Digital Initiatives of the company by ensuring quick transition of extended sales teams by facilitating adequate trainings RE Digital Sourcing, key initiative being driven by all RSMs - helps with instant approval, reduces cost Regular identification of cost saves opportunities and action, review consolidation for optimized cost benefit output Adherence to Compliance To ensure teams and processes comply with all regulatory and business compliance policies rolled out by WE and Compliance teams Measures of Success Achievement Of MOU Goals New Accounts Premium Accounts Insurance Cross-Sell COA 4MOB Attrition % Digital Sourcing Team target achievement % of ASMs achieving their goals % Conversion Of leads Inward to Soft approved % of all channels Stake Holder Management Close collaboration with WE, Operations, FCU, IT & Marketing teams VOC From Partners across formats of operations Complaints resolution Effective complaint channelizing and resolution on escalations, ensure all complaints are addressed as per agreed SLA/TAT Compliance Ensure sales compliance guidelines @ PSA level are adhered to Technical Skills / Experience / Certifications NA Competencies critical to the role Sales Management, Team Handling, Relationship Management, Analytical skills Qualification Graduate/PG (Preferably) from any recognized and reputed institute Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc.

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0.0 - 1.0 years

8 - 11 Lacs

Bengaluru

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About Nimesa: Nimesa is a venture-funded product-based startup founded by Ex Netapp and Oracle executives. We are building award-winning products to help businesses recover from cyberattacks instantly. Nimesa is protecting many marquee brands in India and the US in BFSI, healthcare, Government, fintech, and other industries. Why Nimesa? The next war will be cyberwar, and all the critical digital infra of the world will be under attack. Nimesa is at the forefront of helping businesses and the government protect themselves from attacks and recover without any downtime or data loss. Your code will be deployed and protect many leading brands worldwide. If you connect with our mission, we want you to join our team and mission. Key Responsibilities: Finance Management: Oversee vendor payments, accounts receivable, invoicing, and cash flow. Manage outsourced payroll and accounting functions. Financial Planning & Modeling: Assist in budgeting, forecasting, and creating financial models for internal decision-making. Prepare financial reports and investor decks. Compliance & Reporting: Ensure regulatory compliance and support external audits. Required Skills: 0-1 years of experience in corporate finance or FP&A. Strong financial modelling and analysis skills. Proficient in accounting software and advanced Excel. Excellent communication and organizational skills. Career Growth & Learning: Gain experience in capital raising, financial strategy & execution, and team & vendor management. Opportunity to grow into roles such as: Venture Capital Analyst Investment Banking Analyst Startup Founder Corporate Finance Manager You will work closely with leadership and gain exposure to high-level financial operations in a growing SaaS company.

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1.0 - 6.0 years

3 - 8 Lacs

Noida, Gurugram, Greater Noida

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What We Offer: What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because it s time to imagine what it s like being a Quality Analyst at TaskUs. As a Quality Analyst , you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different perfor metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPIs (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Intern and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone with college or vocational school graduation as a qualification and who s willing to work on cyclical schedules. So if you have at least 1 year of working experience in the related field of BFSI. Have experience on phone, email and live chat support? That s a plus! Meanwhile, do you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! We re looking for someone who has strong verbal and written communication and comprehension skills. Someone who s computer literate and proficient in the use Windows OS, Apple OS X, Microsoft Office and Google applications. Can you type at least 30 WPM for voice and 35 WPM for Non-Voice campaigns? That s what we need! We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you re someone who s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quick adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

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3.0 - 8.0 years

3 - 5 Lacs

Chennai, Coimbatore, Kanchipuram

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Opening for Agency Development Manager in Axis Max Life Insurance Company Role - Recruitment of insurance advisors or agents Coaching, developing and supporting Life advisors Motivate advisors / agents and drive sales through them Meet Business Targets Reporting to Branch Manager CTC Offered : chennai - 3 - 5.5 Lakhs per annum Other locations of Tamilnadu - 3- 4.5 Lakhs per annum Interested Candidate send your Updated CV to bookmark.cochin@gmail.com Preferred candidate profile Graduates with minimum 1 year field sales experience in any industry can apply . CTC negotiable based on current CTC and interview performance

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3.0 - 8.0 years

3 - 5 Lacs

Madurai, Puducherry, Tiruchirapalli

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Opening for Agency Development Manager in Axis Max Life Insurance Company Role - Recruitment of insurance advisors or agents Coaching, developing and supporting Life advisors Motivate advisors / agents and drive sales through them Meet Business Targets Reporting to Branch Manager CTC Offered : chennai - 3 - 5.5 Lakhs per annum Other locations of Tamilnadu - 3- 4.5 Lakhs per annum Interested Candidate send your Updated CV to bookmark.cochin@gmail.com Preferred candidate profile Graduates with minimum 1 year field sales experience in any industry can apply . CTC negotiable based on current CTC and interview performance

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3.0 - 8.0 years

3 - 5 Lacs

Chennai, Coimbatore, Vellore

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Opening for Agency Development Manager in Axis Max Life Insurance Company Role - Recruitment of insurance advisors or agents Coaching, developing and supporting Life advisors Motivate advisors / agents and drive sales through them Meet Business Targets Reporting to Branch Manager CTC Offered : chennai - 3 - 5.5 Lakhs per annum Other locations of Tamilnadu - 3- 4.5 Lakhs per annum Interested Candidate send your Updated CV to bookmark.cochin@gmail.com Preferred candidate profile Graduates with minimum 1 year field sales experience in any industry can apply . CTC negotiable based on current CTC and interview performance

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1.0 - 6.0 years

2 - 6 Lacs

Bhubaneswar, Agartala

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Any Sales or Field sales Experience candidate can apply Min 1 yr of experience in any sales/ LI, HI, GI or any Insurance sales Age Limit below 40yrs Urgently Hiring for Agency Interested directly contact +91 8918239473

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5.0 - 10.0 years

7 - 12 Lacs

Gurugram

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Job Description Position Manager Ecommerce Incumbent Replacement Department Digital Marketing & Ecommerce Function E commerce Reporting to Chief Manager Ecommerce Band 4 Location Gurgaon Team size (D/I) DR 1 Non FTE 1 Total 2 JOB SUMMARY The incumbent will be a key member of Max Life s Ecommerce Channel team, responsible for Business Planning, Partner Query and Complaint Management, MIS, and Analytics. The role requires a strong understanding of business metrics and expertise in reporting and analytics. The candidate will work closely with partner and internal stakeholders . This position is part of the Enablement team and reports to the Chief Manager, Ecommerce. KEY RESPONSIBILITIES Business Reporting & Planning (35%) DRR ownership and attribution logic alignment and deployment; Partner wise business reporting (Individual reporting). Monthly PnL planning and tracking; Publish sub channel wise PnL every month. Regular weekly rhythm with sub channel heads on business reporting and channel head. Input tracker maintain and update. Weekly business projections. Design, develop, and maintain accurate and insightful business reports that support strategic and operational decision-making. Monitor and analyze key performance indicators (KPIs), trends, and business metrics to provide actionable insights to various stakeholders. Collaborate with cross-functional teams to ensure data integrity, consistency, and timely availability of reports. Prepare periodic reports such as daily, weekly, monthly, and ad-hoc reports as required by management. Annual business planning excel ownership for MFYP, APE, Product Mix, Manpower, Non FTE head count R econciliation related to commissions and rewards Customer queries and Complaint Management(25%) Serve as the primary point of contact for managing customer queries and complaints, ensuring timely and satisfactory resolution. Track, document, and analyze complaint trends to identify root causes and recommend process improvements. Work closely with customer service, operations, and quality teams to address recurring issues and enhance the overall customer experience. Maintain a comprehensive complaint management system and generate reports to highlight resolution status and customer feedback. Report Automation (25%) Identify opportunities to automate routine reporting tasks using appropriate tools and technologies (e.g., Excel VBA, Power BI, MS Access). Develop and implement automated dashboards, workflows, and data visualization solutions to improve efficiency and accuracy. Collaborate with IT and data analytic teams to integrate automation solutions seamlessly into existing systems Legal, Regulatory compliance & Internal Audit ( 1 5%) Web Aggregator & Digital Intermediary Audit support and reporting Marketing creative IRDAI Filing repository management audit Process audit including retention or any other key business process. SOP creation and tracking. Ecom Data privacy SoP ownership and adherence (DPDP) Measures of Success Data Accuracy and TAT Voice of Partner s/Team Audit Rating - Advertisement + Partner Business Planning & Reporting Feedback Channel head feedback on daily review rhythm Key Relationships (Internal /External) Internal Sub Channel heads, All AVP and above in Ecom, CDO office for reporting and review templates, CFT Leaders for cross functional support External Business Partners Key competencies/skills required MIS and Reporting Process excellence and review rigor Written communication skills Ability to negotiate internally and externally Experience Work experience of at least 10 years (At least 5 years in Insurance domain) Candidate should have experience in MIS/Reporting and analytics preferably in BFSI, & E- com sector Proven track record of working with cross-functional teams and with external partners. Job Description Position Manager Ecommerce Incumbent Replacement Department Digital Marketing & Ecommerce Function E commerce Reporting to Chief Manager Ecommerce Band 4 Location Gurgaon Team size (D/I) DR 1 Non FTE 1 Total 2 JOB SUMMARY The incumbent will be a key member of Max Life s Ecommerce Channel team, responsible for Business Planning, Partner Query and Complaint Management, MIS, and Analytics. The role requires a strong understanding of business metrics and expertise in reporting and analytics. The candidate will work closely with partner and internal stakeholders . This position is part of the Enablement team and reports to the Chief Manager, Ecommerce. KEY RESPONSIBILITIES Business Reporting & Planning (35%) DRR ownership and attribution logic alignment and deployment; Partner wise business reporting (Individual reporting). Monthly PnL planning and tracking; Publish sub channel wise PnL every month. Regular weekly rhythm with sub channel heads on business reporting and channel head. Input tracker maintain and update. Weekly business projections. Design, develop, and maintain accurate and insightful business reports that support strategic and operational decision-making. Monitor and analyze key performance indicators (KPIs), trends, and business metrics to provide actionable insights to various stakeholders. Collaborate with cross-functional teams to ensure data integrity, consistency, and timely availability of reports. Prepare periodic reports such as daily, weekly, monthly, and ad-hoc reports as required by management. Annual business planning excel ownership for MFYP, APE, Product Mix, Manpower, Non FTE head count R econciliation related to commissions and rewards Customer queries and Complaint Management(25%) Serve as the primary point of contact for managing customer queries and complaints, ensuring timely and satisfactory resolution. Track, document, and analyze complaint trends to identify root causes and recommend process improvements. Work closely with customer service, operations, and quality teams to address recurring issues and enhance the overall customer experience. Maintain a comprehensive complaint management system and generate reports to highlight resolution status and customer feedback. Report Automation (25%) Identify opportunities to automate routine reporting tasks using appropriate tools and technologies (e.g., Excel VBA, Power BI, MS Access). Develop and implement automated dashboards, workflows, and data visualization solutions to improve efficiency and accuracy. Collaborate with IT and data analytic teams to integrate automation solutions seamlessly into existing systems Legal, Regulatory compliance & Internal Audit ( 1 5%) Web Aggregator & Digital Intermediary Audit support and reporting Marketing creative IRDAI Filing repository management audit Process audit including retention or any other key business process. SOP creation and tracking. Ecom Data privacy SoP ownership and adherence (DPDP) Measures of Success Data Accuracy and TAT Voice of Partner s/Team Audit Rating - Advertisement + Partner Business Planning & Reporting Feedback Channel head feedback on daily review rhythm Key Relationships (Internal /External) Internal Sub Channel heads, All AVP and above in Ecom, CDO office for reporting and review templates, CFT Leaders for cross functional support External Business Partners Key competencies/skills required MIS and Reporting Process excellence and review rigor Written communication skills Ability to negotiate internally and externally Experience Work experience of at least 10 years (At least 5 years in Insurance domain) Candidate should have experience in MIS/Reporting and analytics preferably in BFSI, & E- com sector Proven track record of working with cross-functional teams and with external partners.

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4.0 - 9.0 years

2 - 6 Lacs

Noida

Work from Office

SUMMARY JD Insurance, BFSI - Training Lead (TL) Job Summary - Responsible in overseeing the over - all performance of the aligned accounts and provides direction to team members directly reporting to him/her in all aspects of Training including planning/design, implementation, reporting, and evaluation of all Training processes. He/she provides guidance in the development, implementation, analysis, evaluation of policies and procedures that render effective and efficient world - class service to Insurance clients as evidenced by excellent Customer Satisfaction, Employee Satisfaction. Duties and Responsibilities Develop, update, and manage training programs for the account and collaborates with BFSI team on instructional design, content, projects, etc. Facilitate or co - facilitate trainings for new and existing resources using a variety of instructional techniques formats. Drive Domain across accounts in PHP teams. Actively participates in Due Diligence and transitions calls for new & existing scope of work. Manage coaching sessions with trainees and supervisors to achieve high performance levels. Works with quality assurance in monitoring resources while processing cases to provide appropriate coaching to ensure consistent procedures and standards, and overall partner performance to maximize customer satisfaction. Manage training administration to include training enrolment and class assignments, course evaluations and tests and develop appropriate reporting to manage program effectiveness. Assess and or adapt both current and new training needs to adapt to organizational changes and business needs. Work very closely with team members to solve process problems. Provide recommendations on any matters relating to improving the process. Manages knowledge base (which includes upkeep of training materials and records, finding innovative training methods etc.) Supports & designs ongoing and long - term improvement projects for career development. Documents all business - related employee interactions. Reviews and analyses reports, records, and data to meet and exceed customer and company objectives. Collaborates with all workgroups to resolve issues that impact internal and external Customers. Establishes operational priorities and strategies to meet and exceed business goals and Objectives. Effectively conduct meetings. Relationship Interpersonal Communication - Partners with Account Leads and employees across the organization for a meaningful understanding of their requirements; and effective delivery of these Customer Service Orientation - Maintains and advocates a cheerful and positive attitude, ensuring that a welcoming environment is established and consistently projected. Relationship Building - Establishes relationships and networks across a broad range of people and groups both internally and externally. Teamwork and Cooperation - Works well with others towards achieving desired results, clarifies goals and roles and initiates clarification and conflict resolution. Desired/Preferred Qualifications Must have a bachelor’s degree in any stream. Certifications from LOMA & The Institutes is added advantage. Knowledge of Property & Casualty and Life and Annuities. Good critical and analytical thinking skills Effectively meets strict deadlines. Detail oriented and possess good organization skills. Effective written and oral communication skills and be able to maintain confidentiality. Demonstrated PC knowledge including Windows, MS Applications - Microsoft Word, Excel, and Outlook. Able to work rotational shifts with adherence to schedule a must, including evenings, weekends and overtime as necessary. Willingness to render extended hour/s as the need arises. Experienced as a Training SME and Trainer for 4+ years

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6.0 - 10.0 years

2 - 7 Lacs

Pune

Work from Office

Here is the modified Job Description tailored for a Business Analyst (BA) role in projects involving Payment Gateway integration and management , particularly for government or enterprise clients: Subject: Business Analyst Requirement Payment Gateway Projects Pune Location Greetings for the day!! We are looking for a Business Analyst for one of our prestigious government clients based in Pune. Please find the revised details below: Qualification: MBA/PGDBM AND BCA / MCA / B.Tech. / B.E. / M.Sc. in IT, CSE, EE or equivalent Desired Certifications: PMP / Prince2 / Six Sigma Black Belt / Certified Business Analyst / HR / Agile / Scrum or equivalent Job Description: Strong experience in Payment Gateway projects , including integration with third-party providers (e.g., Razorpay, PayU, CCAvenue, BillDesk, etc.) Prepare comprehensive documentation including SRS, SDD, Functional Specs, Integration Flowcharts, Wireframes, and API Mapping Collaborate with multiple stakeholders (banks, financial institutions, payment service providers, internal IT teams) Must have strong understanding of SDLC, STLC , and experience in Agile/Scrum environments Conduct requirement gathering , stakeholder interviews, and process walkthroughs for digital payment systems Analyze transaction trends, payment success rates, and reconciliation reports to suggest optimizations Identify gaps in payment flow, fraud detection practices, and compliance requirements (PCI-DSS, KYC, etc.) Support HODs with impactful presentations and reports for strategic meetings Involve in UAT planning, scenario building, and functional testing for payment systems Plan and manage budgeting, forecasting, and strategic implementation of digital financial solutions Required Skillset: Experience in Requirement Gathering and Process Mapping specific to payment systems Knowledge of UPI, AEPS, Bharat BillPay, Netbanking, Credit/Debit Card gateways Familiarity with transaction lifecycles, reconciliation reports, chargeback flows , etc. Hands-on with tools for Data Analysis, BI Tools (Power BI, Tableau), SQL, and Excel Experience in Business Process Re-engineering (BPR) for financial operations Understanding of risk, security, and compliance in digital payment infrastructure Excellent communication, stakeholder management, and problem-solving skills Location: Pune Position Type: Full-time / Contractual (As per client requirement)

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1.0 - 5.0 years

2 - 4 Lacs

Mehsana, Surat, Vadodara

Work from Office

To work with staff of bank partners to identify potential banking customers with financial protection needs. To provide professional insurance advice to customers of our bank partners. To provide after sales service to the successful cases 6352870507 Required Candidate profile Any bachelor having min 6 months of experience in Sales & Marketing ,Banking, finance and Insurance - Fresher with Good communication skill can also apply Call/WhatsApp on 6352870507 Perks and benefits Medical Allowance's, petrol Allowances, PF

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0.0 - 5.0 years

2 - 5 Lacs

Mumbai, Mumbai Suburban, Thane

Work from Office

Designation :Phone Banking Officer Payroll-Bank Payroll Job Location-Andheri/Thane/Vashi Process-Inbound Salary-Fresher 3.5 lakh Exp 5 lakh Day Shifts Graduate Fresher Welcome Need to Handle Bank HNI Clients Only Call 9082104424 -sanika www.hyfly.in Required Candidate profile Virtually handle Bank's Elite customers account Solve issues over calls Help in investing in Banking Product's like FD/RD/Mutual Fund Upsell them Credit Cards/Loans no target for salary www.hyfly.in Perks and benefits Medical Allowance + Performance based Incentives

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1.0 - 6.0 years

0 - 0 Lacs

kochi, kannur, kerala

On-site

RNLIC - Hiring for Kerala Location. All the localite of Kerala - Opportunity for work on on role with RNLIC Direct Marketing Channel Location : Trivandrum ,Kochi , Thiruvalla, Kannur and Payyanur Designation: Sr. Relationship Manager/Executive Relationship Manager Roles & Responsibilities: Fix customer appointments and visit potential customers for new business. Make the customer understand about the various benefits available in the plan & check whether it meets with the customers' requirements. Self-sourcing of customer leads from own natural market to sell Life Insurance products. Customer Leads when provided are to be called and fix appointments for sales visit and convert the lead to sales. Cross-sell/Up-sell products. Assuring that the business targets are met as per goal sheet given. Criteria Required: Age Limit 24 to 39 years. Education Qualification: Graduate Any stream. Experience of at least 6 months of Life Insurance sales or BFSI sales. Local resident for some time Should have natural market in that location. 2-Wheeler/4-Wheeler must. Android based smart phone. Interested Candidate can share their resume on kelin.g.nadar@relianceada.com or WhatsApp your resume on 7718003529.

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1.0 - 5.0 years

5 - 8 Lacs

Pune

Work from Office

1.Excellent Communication Skills 2.Experience in Functional Testing of Web-Based application, Database Testing 3.Knowledge of testing methodologies and processes 4. SQL Experience 5.ISTQB Certification Added Advantage Required Candidate profile Graduate Required BE/BTech Any stream /MCA ,MCS, M tech Domain: -eCommerce, Banking, Payments, Logistics, property Management, website testing

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As a Business Development Manager and Sales Specialist at Ambe Healthcare Staffing, your primary responsibility will be to onboard new clients and maintain strong relationships with existing clients. You should have a proven track record of onboarding clients for a US company, particularly in the pharmaceutical, healthcare, and BFSI sectors. Your role will involve developing and implementing strategies to acquire new clients within the healthcare staffing industry. You will be required to identify client needs, establish and nurture relationships to improve service delivery and client satisfaction. Leveraging your existing professional network, you will explore new business opportunities and act as the main point of contact for securing new job orders for the recruitment teams. Regular interaction with management, functional leads, and other staff will be essential to understand their requirements and provide customized staffing solutions. Your presentation skills will be crucial as you will be expected to deliver effective presentations in consultative settings, engaging with compliance teams, hiring managers, and business owners. You will be responsible for presenting Ambe Healthcare Staffing services persuasively to both new and existing clients, ensuring alignment with their objectives and preferences. This full-time role based in Mumbai/Nashik offers an exciting opportunity to contribute to the growth and success of our organization.,

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2.0 - 4.0 years

5 - 7 Lacs

Delhi NCR, , India

On-site

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications. Location : Kolkata , Lucknow , Delhi Experience: 2 - 4 years

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2.0 - 4.0 years

5 - 7 Lacs

Lucknow, Uttar Pradesh, India

On-site

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications. Location : Kolkata , Lucknow , Delhi Experience: 2 - 4 years

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2.0 - 6.0 years

5 - 7 Lacs

Navi Mumbai, Maharashtra, India

On-site

Key Responsibilities Team Management: Supervise and provide guidance to the QA team. Ensure team adherence to quality control procedures and protocols. Quality Control: Auditing the transactions calls & emails Develop and maintain QA metrics and reports. Implement corrective actions to address any product deficiencies. Policy and Procedure Development: Assist in the development and implementation of quality control policies and procedures. Ensure compliance with industry regulations and standards. Keep up to date with changes in industry standards and regulations. Continuous Improvement: Identify areas for improvement in the QA process and suggest enhancements. Process improvement projects to be identified from the Queries, requests & Complaints received Participate in continuous improvement initiatives and projects. Work with cross-functional teams to resolve quality issues. Documentation and Reporting: Maintain accurate and up-to-date records of QA activities and findings. Prepare and present QA reports to senior management. Ensure all quality documentation is properly filed and maintained. Customer Focus: Implement customer feedback (CSAT/ NPS) into the quality improvement process. Ensure that customer requirements are understood and met. Qualifications Education: Bachelors degree is a must. Experience : Minimum of 3-5 years of experience in quality assurance, preferably in a supervisory or managerial role. Experience in the BFSI/ ITES/ BPO is a plus. Skills : Strong understanding of quality control procedures and regulatory requirements. Excellent analytical and problem-solving skills. Proficient in quality management software and tools. Strong leadership and team management skills. Effective communication and interpersonal skills. Personal Attributes Detail-oriented with a focus on accuracy and quality. Ability to work under pressure and meet deadlines. Proactive and self-motivated with a strong sense of responsibility. Commitment to continuous improvement and professional development. Working Conditions Office and production floor environment. May require occasional travel to supplier or customer sites.

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6.0 - 10.0 years

0 Lacs

noida, uttar pradesh

On-site

You are an experienced Senior Production Support professional with 6-9 years of experience in Production Support. Your role involves working with deployment tools such as JBoss, Tomcat, and Apache, as well as hands-on experience with SQL queries. You should also have knowledge of monitoring tools like Site 24x7 and Idera, and be proficient in ticketing tools such as Jira and Freshdesk. Your responsibilities include Incident Management, Change Management, and Problem Management. You will need to have hands-on experience with Windows and Linux, application support, and knowledge of deployment installations. Monitoring processes and software changes that impact production support, communicating project information to the production support staff, and raising production support issues to the project team are also part of your duties. As a Senior Production Support, you will prioritize workload, provide timely and accurate resolutions, and perform production support activities within specified SLAs. You will be responsible for resolving escalated tickets daily, acting as a liaison between business and technical leads, and ensuring timely issue resolution. Additionally, you will coordinate with the Application Development Team to ensure testing is completed successfully for deployment. Desirable experience in the BFSI sector, particularly with LoanIQ, is considered an added advantage for this role. NTT DATA is a $30 billion global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, they have experts in over 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, and the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure globally and is part of the NTT Group, investing over $3.6 billion annually in R&D to help organizations and society confidently transition into the digital future. Visit us at us.nttdata.com.,

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3.0 - 7.0 years

0 Lacs

delhi

On-site

As a member of the team at MANCER Consulting Group, your primary responsibility will be to oversee the end-to-end execution of mandates and effectively manage revenue targets. Your role will involve sourcing, screening, and shortlisting candidates for middle to senior-level non-technical positions within the BFSI and Investment Banking domains. It will be crucial for you to deliver on senior and niche requirements of our esteemed clients. To excel in this position, you will need to exhibit proficiency in selecting candidates from various sources such as social networking sites, headhunting, cold calling, mapping, recruitment portals, databases, and more. Additionally, you will be expected to closely monitor workflow, volumes, and business needs in order to forecast and allocate appropriate manpower effectively. Your duties will also include following up until the requested position is successfully closed. It is imperative to adhere to MANCER's established processes and guidelines throughout the recruitment process. As a flexible team player, you should demonstrate a proven ability to collaborate successfully with diverse teams and build strong working relationships both internally and externally within the organization. If you are a dynamic professional who thrives in a fast-paced environment and possesses a passion for talent management, this role presents an exciting opportunity to contribute to the success of our clients and the growth of MANCER Consulting Group.,

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