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3.0 - 7.0 years
2 - 6 Lacs
Noida
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are seeking a detail-oriented and proactive Quality Analyst to join our Collections team. The ideal candidate will be responsible for monitoring and auditing collection calls, conducting regular calibrations, and providing insights to improve overall customer experience and compliance. Proficiency in both English and Hindi is essential for this role. Key Responsibilities Audit outbound collection calls to ensure compliance with company policies and regulatory guidelines Evaluate call quality and provide constructive feedback to collection agents Identify process gaps and recommend actionable solutions to enhance performance Conduct periodic calibration sessions with team leads and stakeholders to ensure alignment in quality standards Prepare detailed reports on quality trends, agent performance, and improvement areas Collaborate with training teams to design refresher modules based on audit findings Ensure adherence to quality metrics and participate in internal reviews and quality checks Support any investigations or escalations with relevant call records and findings Key Requirements Minimum 1-2 years of experience as a Quality Analyst in a collections or customer service process (preferably BFSI sector/Collection) Excellent command over spoken and written English & Hindi Strong analytical and listening skills Good knowledge of quality monitoring tools and MS Office (Excel, PPT) Familiarity with CRM systems, call recording tools, and QA scorecards Ability to work independently and manage multiple priorities in a fast-paced environment Strong interpersonal skills with a solution-oriented approach Compensation If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants- and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!
Posted 1 week ago
4.0 - 7.0 years
6 - 11 Lacs
Bengaluru
Work from Office
Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients acrossbanking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Cash Applications Grade: M1/M2- Analyst/ Senior Analyst Shift: Rotational 7:00 PM to 4:00 PM IST (US Shift) Location: Bangalore EC Office Qualification: Commerce Graduate or Postgraduate Experience: 4 to 7 years BFSI Industry Operations/Order Management (PLM) experience in a medium or large organization Notice Period: Up to 30 days Work from Office Requirement: Hybrid mode JD Key Responsibilities Create and manage customer master records in ERP systems Set up new projects and contracts based on deal reviews and SoWs/Contracts Amend contracts according to change orders Update or modify revenue budgets and TCVs as specified in SoWs or change orders Review contracts for compliance and accuracy Assign and reallocate resources as required Communicate with onshore operations teams and PMs for project updates and corrections Monitor missing and unapproved time sheets and distribute related reports Maintain documentation for client-specific exceptions Process time and expense corrections upon request Well-versed on T&M, FP, and RR project concepts Adjust bill rates and perform pricing or repricing rate corrections Update revenue forecasts in reporting tools Follow up on pipeline opportunities with project managers Create pricing templates and sales opportunities for new deals Analyse actuals V/s forecast revenue and update comments accordingly Collaborate with billing teams on rate corrections, customer information changes, and contract amendments Prepare reports for operations teams or project managers Support SOX and substantive audits Manage group mailboxes Review and update process documents quarterly Skills: Proficient in Microsoft Excel Highly organized, with the ability to manage tight deadlines Strong verbal and written communication skills Keen attention to detail Adheres to established timelines and SLAs Possesses a solid understanding of business processes, systems, and tools Comfortable working in a fast-paced environment Experience with PeopleSoft/ SAP is preferred
Posted 1 week ago
2.0 - 3.0 years
15 - 17 Lacs
Chennai
Work from Office
About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Lead the Application Fulfilment Process at Regional Level (North, East, South & West) for Retails Sales Teams across Telecalling, POS / Strorefront, eApply Channels & SPRINT. Lead field Curing process for KYC deficient onboarded customers through eKYC. Role Accountability Drive achievement of application fulfilment, TAT & budget adherence targets for the assigned territory, managing a distributed team of permanent and contracted employees Monitor updation of pre-consented leads on Lead Management System by the team, which are fed into telecalling center databases Ensure adherence to internal policies and regulatory compliances, taking prompt corrective action in case of deviation Conduct re-verification of declined cases to gather necessary inputs for restarting them Track performance, quality and productivity metrics related to fulfilment processes to prepare periodic MIS reports and identify enhancement opportunities Drive adoption of new tools/ processes in the team/region to improve efficiencies and save costs Support implementation of process related changes to check potential frauds & data leakages in assigned territory Measures of Success Fulfilment Ratio of applications (% of total). Cost of Fulfillment per application. NFTE Productivity Target & Fulfilment TAT New Accounts Generation for OLA & Paytm RTB % for OLA & Paytm dispatched applications Post fulfilment approval rate for OLA & Paytm Fulfilment & new accounts generation of OLA & Paytm applications Fulfilment Ratio of STP (Sprint) Applications Fulfilment Ratio of Add-on Appointments Count of OVD Cases cured through eKYC Technical Skills / Experience / Certifications Knowledge of credit card sales, distribution, and fulfillment process Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Detail Orientation Qualification Graduate/PG (Preferably) from any recognized and reputed Institute Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc.
Posted 1 week ago
5.0 - 13.0 years
8 - 9 Lacs
Kolkata
Work from Office
About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for fulfilment of credit card applications (KYC, surrogate document collection & MID completion) across all open market retail sales channels with accuracy, within TAT & within the budgeted cost, via managing a team of contracted staff. Role Accountability Achieve application fulfilment targets across all retail sales channels in the geography assigned Generate new accounts by managing timely fulfillment of OLA & Paytm Cobranded cards Ensure daily productivity management of doc boys (3rd party contract staff) Ensure that cost per application is maintained within budgetary limits Ensure adherence to processes to control frauds and data leakages within assigned territory Perform efficient territory allocation and route planning for staff to enhance logistical efficiencies Collate and share performance metrics data for own territory to enable periodic MIS preparation Ensure timely adoption of technology changes/enhancements to application fulfillment within the team Measures of Success Fulfilment Ratio of Open Market applications (% of total applications) Cost of Fulfillment per application NFTE Productivity Target Achievement Fulfilment TAT Fulfilment & new accounts generation of OLA & Paytm applications Fulfilment Ratio of STP (Sprint) Applications Fulfilment Ratio of Add-on Appointments Count of OVD Cases cured through eKYC Technical Skills / Experience / Certifications Basic knowledge of Credit cards Sales, Distribution and Fulfilment process Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Detail Orientation Qualification Graduate/Post Graduate MBA (Preferred) in any discipline from a recognized university. Preferred Industry Credit Card, BFSI Industry, Any
Posted 1 week ago
7.0 - 9.0 years
7 - 8 Lacs
Ahmedabad
Work from Office
The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. SMs manage a team of business development executives responsible for selling current accounts and savings (CASA) accounts to customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction Key Responsibilities Achieve sales targets through direct efforts and by managing a team of business development executives Identify sales opportunities for the CASA products by acquiring new customers and building new relationships Manage business relations with existing customers to increase the depth of existing relationships Ensure timely servicing of leads received and resolution of discrepancies raised during application process Record and track all engagement activities through the CRM system Prepare and ensure implementation of sourcing, activation, implementation, coaching and mentoring plan for the BDEs Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Graduation/ Post Graduation from a recognized university 4-8 years in a relevant role/ BFSI sector Role Proficiencies Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines High sales orientation to meet the sales targets consistently Ability to manage complex client situations Ability to coach and mentor others Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Posted 1 week ago
10.0 - 13.0 years
7 - 8 Lacs
Bengaluru
Work from Office
The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank About the Role The Relationship Manager TASC is the primary touch point for high value TASC accounts across the Bank. The role engages with the key clientele of the segment within respective assigned markets, encompassing a cluster of Branches to ensure deepening of relationship through various cross holding products. The RM is responsible for identification of potential customers and providing them customized solutions as per their requirements Key Responsibilities Acquire Key TASC customers of the market in collaboration with the Cluster/Circle Head TASC and the Branch Head of the respective Branch. Develop and nurture trust relationships with a portfolio of major clients Exhibits proper understanding of institutional sales with thrust on TASC products with CMS and digital solutions Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a timely and compliant manner Coordinate with the key customers and internal teams to ensure service delivery of the highest standards Resolve any issues and problems faced by customers and deal with complaints to maintain trust Play an integral part in generating new sales that will turn into long-lasting relationships Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics Qualifications Graduation/ Post- Graduation (MBA- Marketing preferred) NCFM and AMFI Certifications is an added advantage 4-7 years of experience in the BFSI sector Prior work experience in TASC / Government Segment with a Private Bank is desired Role Proficiencies Knowledge of banking products and services Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Posted 1 week ago
5.0 - 8.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. SMs manage a team of business development executives responsible for selling current accounts and savings (CASA) accounts to customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction Key Skills: Communication : Excellent verbal and written communications skills for interacting with team members and customers Sales and negotiation : Strong negotiation skills to close deals and meet targets Customer ServiceEnsuring that the sales team provides excellent customer service and addresses customer inquiries and complaints effectively Problem SolvingIdentifying issues and developing effective solutions to overcame obstacles Key Responsibilities Achieve sales targets through direct efforts and by managing a team of business development executives Identify sales opportunities for the CASA products by acquiring new customers and building new relationships Manage business relations with existing customers to increase the depth of existing relationships Ensure timely servicing of leads received and resolution of discrepancies raised during application process Record and track all engagement activities through the CRM system Prepare and ensure implementation of sourcing, activation, implementation, coaching and mentoring plan for the BDEs Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Graduation/ Post Graduation from a recognized university 4-8 years in a relevant role/ BFSI sector Role Proficiencies Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines High sales orientation to meet the sales targets consistently Ability to manage complex client situations Ability to coach and mentor others Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment.
Posted 1 week ago
1.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Now Hiring: Underwriting & Mortgage Specialists Banking Domain Work Location: Manyata Tech Park, Bangalore Hiring Partner: Rivera Manpower Services Contact: HR Ananya 88844 96986 (WhatsApp your CV if the line is busy) Position: Mortgage & Underwriting Associate Domain: Banking & Financial Services Eligibility Criteria: Experience: Minimum 1 year in Mortgage and Underwriting (Mandatory) Education: Only Graduates (10 + 2 + 3) eligible Communication: Excellent written communication skills Salary & Benefits: CTC: Up to 6 LPA ( up to 30% hike on current CTC) Performance-Based Incentives 1-way cab facility (provided) Shift: Australian Shift (Early Morning Shift) Roles & Responsibilities: Perform underwriting and mortgage processing for banking clients Validate documents, assess credit risk, and ensure compliance with guidelines Collaborate with internal teams to process applications accurately and timely Deliver high-quality support while meeting SLAs and audit standards Interview Rounds: AMCAT Non-Voice (Minimum Score Required) Versant – Non-Voice (Cut-off Score: 58) Operations Round Client Round APPLY NOW! If you have mortgage/underwriting experience and want to join a growing team in the banking domain , reach out to HR Ananya at 88844 96986 or WhatsApp your CV if lines are busy.
Posted 1 week ago
3.0 - 8.0 years
10 - 20 Lacs
Bengaluru
Work from Office
Hi, Greetings from Sun Technology Integrators!! This is regarding a job opening with Sun Technology Integrators, Bangalore. Please find below the job description for your reference. Kindly let me know your interest and share your updated CV to nandinis@suntechnologies.com ASAP. Kindly share the below details. C.CTC- E.CTC- Notice Period- Current location- Are you serving Notice period/immediate-? Please let me know, if any of your friends are looking for a job change. Kindly share the references. Please Note: WFO-Work From Office (No hybrid or Work From Home) Shift Details: IST Shift (02:00 PM to 11:00 PM)-1 way free cab facility(drop)+food Interview mode: 1st round Virual followed by F2F interview Only Immediate/Serving Notice period candidates can apply. Job Summary: We're looking for an experienced Full-Stack Java Developer to design and build scalable web applications using Java and modern front-end technologies. The role involves working closely with product owners and QA teams, writing clean code, mentoring junior developers, and supporting CI/CD pipelines. Responsibilities: Develop full-stack applications using Java, Spring, and Angular Participate in requirement analysis, design, and code reviews Write reusable, efficient, and testable code Troubleshoot and resolve production issues Guide and mentor junior team members Preferred Experience: Strong in RESTful APIs, SQL, Oracle Familiarity with JBoss, Eclipse, Bootstrap, AWS, Git, Jenkins Exposure to Agile and CI/CD practices Experience in Financial/Banking domain is a plus Thanks and Regards, Nandini S | Sr.Technical Recruiter Sun Technology Integrators Pvt. Ltd. nandinis@suntechnologies.com www.suntechnologies.com
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Mumbai, Mumbai Suburban
Work from Office
Hiring for Investment Advisor and cross sales 5 Days Working * Graduation mandatory. * NISM VA/VB OR XA/XB Certificates are required * Preferred background in BFSI Sales * Experience in BPO or financial services. * Day shift HR Apoorva 9713546791 Required Candidate profile Excellent communication is required graduate is mandatory NISM VA/VB OR XA/XB OR 5 /8/10 Certificates are required
Posted 1 week ago
3.0 - 6.0 years
5 - 8 Lacs
Mumbai
Work from Office
•Interpret banking concepts to translate business requirements into solution offerings •Deliver product demos, POCs, technical consultations •Handle RFIs/RFPs •Technical comparisons, features, capabilities with competitors •Implementation handover Required Candidate profile •Domain experience in BFSI solutions, Software Products Pre-sales (Not Sales) •Possess strong presentation/demo, solutioning, technical proposal-writing skills •Sales-driven, client-facing role Perks and benefits Medical Insurance (Family), Performance Incentives
Posted 1 week ago
0.0 - 3.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- Telecalling Excecutive (Kotak 811-Voice Process).. Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round Pick and drop from Thane station to office How to Apply:- To schedule your interview Call or send your CV through WhatsApp Or Mail (mentioned below) HR Sakshi :- 8432537262
Posted 1 week ago
0.0 - 5.0 years
1 - 4 Lacs
Thane, Dombivli, Mumbai (All Areas)
Work from Office
Designation: Phone Banking Officer (Voice) Payroll-Bank Payroll (Non BPo) Job Location-Thane/Nahur/Airoli Graduate with voice process exp only apply Salary-29K Net Day Shift 5 days working Call 9137797705 Hrutika email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Candidates need to provide information about the banking products to existing customers on call Candidates Have to solved customers Query on call Graduation Must (Fresher can also apply) Perks and benefits Medical Allowance + Daily Allowance
Posted 1 week ago
5.0 - 10.0 years
3 - 6 Lacs
Gurgaon, Haryana, India
On-site
Function Summary Execute annual business plan and field strategy via the Axis Center for Excellence (ACE) and its end-to-end program management Drive thought leadership, excellence and business transformation in Open Architecture with Axis Bank Manage the Axis Bank relationship by driving strategic projects / initiatives Develop and enhance distribution models (existing and new) Govern and drive field behavior Foster cross-functional collaboration with internal teams and key stakeholders Promote technology adoption, implement processes and customized solutions Study best practices internally and in competition; identify, develop, and implement sales initiatives Job Summary Manage the Axis Bank relationship by identifying growth / development opportunities of existing and new channels, modulations of distribution models, process structuring or product reorientation Develop and execute strategy and implement sales initiatives, analyze market trends, and optimize sales strategies to drive growth and achieve sales targets. Drive business transformation initiatives to enable winning in Open Architecture and enhance Axis Max Life thought leadership with Axis Bank Enable functional excellence and accountability across functional stakeholders to bring convergence leading to integrated thinking, process re-design Build excellence in field launches, dissemination and technology adoption Undertake key projects on channel innovation delivery strategies Support the relationship in building business intelligence through analytics and environment scan on an ongoing basis Key Responsibilities Axis Center of Excellence (ACE) Program Management Lead a central program management team of 3-4 to enable the following Seamless execution of the Sales Management Process Driving various key strategic initiatives which are focused toward enhancing the quality of our sales team s communication with our partner customers, and improving behavior Help with leveraging the digital tools, capability sessions and process improvements by our teams to ensure we are the first choice to our partner and customer. Collaborate with Products, Training and Marketing to provide customized product solutions across all key verticals and customer segments Liaise with Compliance, Legal, DSDO, Finance, BPMA for timely execution and problem solving of channel initiatives Presentation to different stakeholders on initiatives Channel Development / Enablement Market study of various distribution models in bancassurance including Alternate Channel space Structuring development models and processes for new channels like transaction banking, SME, phone-based channels, credit cards and digital channels. Evaluate possibilities of modulations of distribution models, process restructuring, product reorientation through regular structured interaction with the field (internal as well as bancassurance partner) Prepare field presentations for review and governance Manage KRA for Channel and Business Partner Liaise with cross functions for timely resolution of queries and issues Sales Initiatives Grid Market Intel Develop and implement sales initiatives to drive business growth, sales excellence, process improvement, stronger execution, etc in the channel Analyse internal best practices across channels, market trends and competitor strategies to identify opportunities for improvement Create and maintain a sales initiative grid to track and manage activities and performance Collaborate with the sales team to ensure alignment with overall business objectives Monitor and report on the effectiveness of sales initiatives, providing insights and recommendations for improvement Conduct training sessions for the sales team on new initiatives and strategies Work closely with marketing and product development teams to ensure cohesive strategies Gather and analyse market intelligence to inform sales strategies and identify emerging trends Provide actionable insights based on market data to support decision-making processes Key Competencies / skill required Strategic thinking and analytical skills Ability to understand the big picture Sound knowledge of Bancassurance or Banking operations model Very strong communication skills ability to express ideas clearly and persuasively Planning and Organization Effectiveness in planning and organizing activities of himself/herself and team members Intra Organization skills Ability to work together with all stakeholders involved, flexibility in taking feedback and modifying approach Strong understanding of the life insurance market and its products Desired qualification and experience Postgraduate from Tier 1 B Schools with 8-10 years of experience in BFSI / Business Consulting (mandatory) The incumbent should be currently working in strategy development in BFSI (preferred) Experience of translating strategy into delivery through plans, programs, people and culture Highly analytical and comfortable working with complex data sets Detailed understanding of financial forecast modelling built around multiple assumptions / variables Play a challenger role and maintain independence while supporting channel strategies at the same time Ability to communicate effectively, connect and inspire colleagues at all levels of the organization Sharp prioritization and delegation while working with multiple priorities while managing ambiguity and change
Posted 1 week ago
6.0 - 9.0 years
6 - 9 Lacs
Gurgaon, Haryana, India
On-site
The role requires an enterprising attitude, ability to influence and impact without direct authority and ability to hack growth along with distribution channel heads. The incumbent will be anchored with respective channel heads of Max Life and will be empowered resource to manage all Product Mix and Strategic Product conversations with assigned channel. The incumbent will lead all Product and Category conversations and closely work with channel enablement team to ensure end to end closures b/w Products, Distribution and FP&A. KEY RESPONSIBILITIES Enabling Profitable Growth for the Distribution Channel (30%) Product mix ownership for each channel with sharp focus on profitable product variants Detailed understanding of various verticals within each channel, their drivers of business and guide team to create propositions for driving the product mix aligned to channel plan Strategic Interventions every Quarter on Product mix sensitization WHY and seed critical Product stories, including product experience discussions. Continuous analysis on Structural Profit variance for the channel and recommend strategies/tactics to course correct Present the propositions/storyboard in the quarterly/monthly webcasts conducted by respective channel head aligned to Product Mix strategy Market Intelligence and Competition benchmarking for key product launches Go To Market and Capability Enhancement of Ecosystem (30%) Curate Go to Market strategies (along with Marketing and Channel leader) for new products being launched in the channel (One Key launch per Quarter) Point of Contact for the Distribution Channel for all key New Product Closures and Business Case creation/sign off End 2 End thinking to create and execute programs to enhance product capabilities for each channel. Leverage technology to create tools to resolve basic/repetitive product queries Identify and create product experts at regional/zonal level to resolve queries End 2 End accountability of implementation of Minor Modification for channel specific requirements Ears 2 Ground & Channel Capability Building (20%) Create and implement a structural program to understand field requirement/feedback on existing and upcoming propositions. Leverage channel enablement team to identify the panel and regular participation People management& capability building (20%) Coach and mentor team members for capability building across Strategic thinking, New Product Ideation, Product Channel engagement Measure of Success Value of New Business for allocated channels Product Mix for allocated channels Protection & Annuity Penetration within the channel sales Head of Distribution/Channel Head feedback Timely and Impactful Product Launch (end 2 end thinking) New to Max Life Product Ideas deployed Key competencies/skills required Excellent Storyboarding skills Strong networking orientation Strong negotiation skills Sharp analytical orientation Collaboration Deep understanding of Various Financial Products Experience Post Graduate from a premier business school Minima - 8+ years preferably in BFSI Key Stakeholders Channel heads Channel training heads Marketing Technology Underwriting Legal & Compliance
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
kochi, kerala
On-site
As a UX Lead at Terrific Minds, you will play a pivotal role in our design team. With over 4 years of experience, we are seeking a talented individual who can contribute to crafting visionary user experiences for Enterprises & SMBs across various domains including BFSI, Logistics, HealthCare, and Retail. You will be responsible for conceptualizing, planning, and delivering end-to-end user experiences and competitive workflows that align with business roadmaps and goals. Your competencies will include a deep understanding of UX methodologies such as research, interviews, personas, task analysis, sitemaps, wireframing, and prototyping. Strong interpersonal and communication skills are essential, along with the ability to mentor designers and stay updated on the latest design trends. You will work closely with Delivery leadership, Marketing, and internal stakeholders to ensure effective collaboration and project delivery. Key responsibilities of this role involve critical thinking, iterative design processes, and maintaining a keen eye for detail in wireframes, storyboards, user flows, and site maps. Scoping design efforts, meeting deliverables on time, and applying strategic design thinking to real-world problems will be key aspects of your role. Additionally, you should demonstrate a strong sense of ownership, creativity, and the ability to inspire and motivate team members. If you are a creative thinker with a passion for user-centric design and a sense of humor, we invite you to join our team and make a meaningful impact in shaping exceptional user experiences for our clients.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Product Manager for Merchant Lending, you will be responsible for collaborating closely with business, growth, design, and cross-functional teams to gain insights into product use cases, customer journeys, business applicability, and impact assessment of each use case. You will demonstrate the ability to comprehend various technology platforms, their functionalities, and collaborate effectively with solution architects/engineering leads to draft comprehensive product requirement documents, manage future roadmaps, and ensure timely deliverables. Your key responsibilities will include defining and optimizing funnels to enhance adoption rates, minimize drop-offs, and boost approval/disbursement rates. Leveraging data analytics, you will identify bottlenecks, formulate hypotheses, conduct experiments (A/B testing), and monitor outcomes. You will actively participate in testing edge cases, proactively evaluating products and features to offer early-cycle feedback. Ensuring comprehensive coverage of entire user journeys, you will establish product reporting mechanisms to monitor key performance indicators (KPIs) and assess product success through a data-driven approach. To excel in this role, you should hold a Bachelor's degree in engineering, computer science, or a related field, coupled with an MBA from a reputed institution. Your expertise in Lending within Product Management, specifically in developing credit platform products, and familiarity with the Fintech/BFSI/Lending domain will be crucial. A solutions-oriented mindset, adaptability to a fast-paced work environment, and a track record of delivering exceptional customer experiences through innovative and user-friendly products are essential. Strong communication skills, both verbal and written, along with exceptional interpersonal skills, will be beneficial. Joining our team will offer you the opportunity to work with a high-performing and dedicated product, design, and engineering team. You will play a pivotal role in shaping the future of credit for millions of users, contributing to the growth of one of India's most dynamic and regulated sectors. Our work environment promotes flexibility, inclusivity, rapid decision-making, and a culture of ownership. In terms of compensation, we believe in rewarding the right candidate with opportunities to create wealth. With over 500 million registered users, 25 million merchants, and a wealth of data within our ecosystem, we are uniquely positioned to democratize credit for deserving consumers and merchants. This presents an exciting prospect to be part of India's largest digital lending narrative. Embrace this opportunity to be a key player in this evolving story!,
Posted 1 week ago
13.0 - 17.0 years
0 Lacs
karnataka
On-site
As a Solution Architect at our company, you will be responsible for consulting and solutioning by effectively communicating with stakeholders, analyzing business/non-functional requirements, and defining solution architecture. You will need to understand the relevant business domain, customer, product/application features, and collaborate across departments to provide appropriate solutions. Additionally, you will assess existing business processes, provide guidance to customers and IT teams, and demonstrate a deep understanding of AI tools and technologies to identify opportunities for implementing Automation/Efficiency for customers. Checkpoint reviews of projects focused on solutions to ensure quality and process adherence will also be part of your responsibilities. In terms of presales and existing account growth, you will participate in the RFP process by providing technical solutions, engage in client conversations, present yourself as a subject matter expert in areas of RPA and Technology Advisory & Consulting, and work on developing proof of concepts to support proposed solutions. To be successful in this role, you must have a minimum of 13-15 years of IT experience with at least 5 years working as a Solution Architect/Enterprise Architect. Expertise in Python and any one OCR technology (Azure Document Intelligence, Tessaract, Adobe Abbyy) is mandatory. You should have worked on a variety of solution frameworks, business processes, COTS, standards, and best practices. Additionally, in-depth knowledge of Front end (.Net, Javascript) or Back-end technologies (Java) and JS technology platform/frameworks/middleware products is required. Good knowledge across Business domains like Healthcare, BFSI, Manufacturing is preferred, along with experience in one or more RPA tools such as UiPath, Power Automate, and Automation Anywhere. Furthermore, a strong understanding of DevOps, Cloud technologies, database technologies, technical risk analysis, design methodologies, architecture principles, performance optimization, testing processes, and the ability to convince technical audiences of proposed solutions are essential. Being TOGAF/Zachman Certified Architect, Cloud-certified solution architect, or having AI certifications are preferred credentials. At Tietoevry, we value diversity, equity, and inclusion. We encourage applicants from all backgrounds to join our team as we believe in fostering an inspiring workplace that fuels innovation. Our commitment to openness, trust, and diversity is at the core of our mission to create digital futures that benefit businesses, societies, and humanity.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
As an Associate Director of Customer Success at Credgenics, you will be leading a team of Success Managers to ensure customer retention, adoption, engagement, and expansion. Your role will involve acting as a strategic business partner for key accounts, focusing on maximizing customer value from our platform and identifying growth opportunities through upselling and cross-selling. Your responsibilities will include developing a deep understanding of customer needs and aligning them with Credgenics" product capabilities and value propositions. You will serve as a customer advocate, providing insights to product and engineering teams for feature enhancements. Additionally, you will be responsible for driving key customer success metrics such as Gross Revenue Retention (GRR), Net Revenue Retention (NRR), Advocacy, and Product Adoption. Tracking KPIs related to renewal, adoption, and expansion will be crucial to ensuring predictable business outcomes. Collaboration with the Sales team to identify and execute upsell and cross-sell opportunities will also be a key aspect of your role. In terms of customer relationship management, you will be tasked with building and nurturing C-level relationships to strengthen partnerships and expand Credgenics" footprint. Leading Executive Business Reviews (EBRs) and strategic discussions with senior stakeholders will be part of your regular duties. You will also need to develop scalable customer engagement models to accelerate adoption and satisfaction. As a leader, you will mentor and manage a team of Customer Success Managers, ensuring they exceed performance metrics. Creating a high-performance and customer-centric culture within the team will be essential. Managing key customer escalations and proactively mitigating renewal risks will also fall under your purview. Driving cross-functional collaboration with Sales, Product, and Support teams to enhance the overall customer experience will be crucial for success in this role. The ideal candidate for this position will have 8-12 years of experience in B2B SaaS customer success, account management, product management, or strategic consulting, with at least 2 years in a leadership role. A proven track record of driving customer retention, adoption, and expansion in the Indian BFSI segment is required. Strong abilities to engage senior executives, lead strategic business reviews, and influence key decision-makers are essential. Experience with customer success platforms, CRM software, and data-driven customer engagement models is preferred. Excellent executive communication, negotiation, and presentation skills are a must-have. Joining Credgenics means prioritizing our people. We offer competitive benefits across health, family, professional growth, and relocation support. We believe in a workplace that embodies diversity, inclusion, and equal opportunity. No judgments, just passion, innovation, and the drive to be part of one of the fastest-growing startups in an exciting space. Apply today and be a part of our journey towards customer excellence and innovation.,
Posted 1 week ago
2.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
We are looking for an experienced HubSpot Program Manager to oversee a significant digital transformation project focused on HubSpot CRM and CMS. Your role will be crucial in managing program timelines, coordinating cross-functional teams, ensuring stakeholder engagement, and delivering results efficiently and effectively. As the HubSpot Program Manager, you will serve as the liaison between business teams, HubSpot subject matter experts (SMEs), engineering, and marketing departments to guarantee end-to-end success. To be successful in this role, you should have at least 8-12 years of experience, with a minimum of 2-3 years specifically in MarTech/HubSpot program delivery. You must possess proven expertise as a Program Manager in digital/CRM/MarTech transformations and a solid understanding of the HubSpot ecosystem, including its functional modules such as CMS, CRM, Marketing Hub, and Sales Hub. Additionally, experience collaborating with HubSpot SMEs, engineers, and marketers is required. Proficiency in agile methodologies, project management tools (Jira, Asana, Trello, etc.), and structured delivery is essential. Excellent communication, stakeholder management, and cross-functional leadership skills are a must, along with the ability to thrive in a fast-paced, high-ambiguity environment. Nice to have qualifications include HubSpot certifications or familiarity with HubSpot partner delivery models, experience with integrations between HubSpot and platforms like Salesforce, Snowflake, or customer data platforms, as well as prior involvement in B2B SaaS, BFSI, or enterprise-level CRM modernization programs. As the HubSpot Program Manager, your key responsibilities will involve driving program planning, execution, and governance for HubSpot-based transformation initiatives. You will be tasked with managing and aligning multiple workstreams across CRM, CMS, Marketing, and Sales automation tracks, collaborating with internal and external stakeholders to define scope, milestones, and delivery schedules. Additionally, you will facilitate sprint planning, standups, reviews, retrospectives, and ensure backlog prioritization. Tracking key performance indicators (KPIs), managing risks, leading mitigation planning, ensuring seamless coordination between engineering, design, QA, and business teams, owning stakeholder communications, reporting, and providing executive-level program updates will also be part of your responsibilities. Maintaining a focus on business outcomes, adoption metrics, and user enablement is crucial for success in this role. At GlobalLogic, we offer a culture of caring, prioritizing an inclusive environment where people come first. Continuous learning and development opportunities are provided to help you grow personally and professionally. You will have the chance to work on interesting and meaningful projects that make an impact, benefiting from a high-trust organization that values integrity and ethical practices. GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner known for collaborating with clients to redefine industries through intelligent products, platforms, and services. Join us in shaping the digital landscape and creating innovative solutions that drive businesses forward.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
thane, maharashtra
On-site
About us: 5paisa Capital Ltd. stands at the forefront of India's fintech revolution, offering a comprehensive digital platform for retail investors and traders. With a commitment to democratizing financial services, 5paisa provides a suite of products including Stocks, Futures & Options, Mutual Funds, IPOs, all accessible through user-friendly mobile applications and web platforms. Today 5paisa is a go-to platform for serious traders and investors. Role Overview: We are seeking a proactive and relationship-driven Alliance Manager who can build and scale strategic B2B2C and B2B partnerships by identifying high-impact partners, driving end-to-end onboarding, optimizing partnership performance, and collaborating cross-functionally to deliver customer acquisition, engagement, and revenue growth. What You'll Do: Identify and Build Strategic Partnerships: Source and forge new partnerships across fintechs, neobanks, aggregators, D2C brands, edtech platforms, and other key sectors. Manage Partner Lifecycle: Lead the complete lifecycle of partnerships from outreach and pitching to onboarding, activation, and ongoing relationship management. Develop Partnership Models: Structure win-win collaboration models like revenue sharing, bundled offers, co-branded campaigns, and integrations. Cross-Functional Collaboration: Work closely with internal stakeholders including product, marketing, legal and technology teams to ensure seamless execution of partnership initiatives and deliverables. Performance Tracking & Optimization: Monitor metrics like leads, conversions, engagement, and acquisition costs to improve results. Joint Go-To-Market Execution: Co-develop and execute go-to-market strategies with partners, including affiliate programs, co-marketing initiatives, and bundled offerings with partners. Monitor Market Trends: Keep a close watch on industry trends, competitor activities, and emerging business models to identify new partnership opportunities and maintain a competitive edge. What You'll Need: 4-6 years of experience in strategic alliances, business development, or partnerships in fintech, BFSI, or startup ecosystem. Strong negotiation, communication, and relationship management skills. Ability to understand partner goals and align them with 5paisas business objectives. Comfortable with metrics like CAC, LTV, revenue share models, and funnel optimization. High ownership mindset with a bias toward action and experimentation. Bonus Points If You Have: Existing network of fintech, neobank, or API-based platforms. Exposure to financial products like trading, mutual funds, loans, or insurance. Experience working in a fast-paced, high-growth environment. What You Can Expect: Learning and Growth Be part of a team that values continuous learning and encourages mentorship. Your journey with us will involve expanding your skill set and shaping your career path. Dynamic Environment Expect a dynamic and challenging work environment where your expertise directly influences the success of our private cloud platform. Mentorship and Leadership Experience a collaborative culture where your contributions matter. Foster a learning environment by providing mentorship and technical leadership.,
Posted 1 week ago
3.0 - 8.0 years
15 - 19 Lacs
Mumbai
Work from Office
Candidate should have experience on ITSM Should have experience on handling Ticketing Tool Should have done with ITIL V3/V4 certification Should have knowledge of AZURE Should have experience on Active Directory Management Should have experience on Servers and Network Should have experience of IT Service Delivery / IT Help Desk Looking for candidate with techno functional experience Should have experience of creating user accounts Should have problem solving skills Should have experience of team handling Should have experience of process development, improvement and Automation Should have experience on Automation tools. Should have good leadership skills Should have good software and hardware knowledge. Looking for candidates inclined towards continuous process improvement and development. Candidate should have good communication skills Global team handling experience will be an added advantage. This position reports to Global IT Director
Posted 1 week ago
0.0 - 1.0 years
2 - 6 Lacs
Mumbai
Work from Office
we're looking for an ambitious and dynamic Junior Sales Associate to support our enterprise sales team. This is an early-career role ideal for MBA graduates (preferably from Tier 1 institutes) with a tech background and internship experience in B2B sales . you'll work closely with the senior sales leadership to identify, nurture, and convert opportunities across enterprise and institutional segments. This is a high-growth learning opportunity in the EdTech SaaS space. Key Responsibilities Support lead generation, qualification, and outreach efforts across enterprise accounts. Assist in proposal creation, pitch material, and follow-ups with prospective clients. Coordinate client meetings, product demos, and sales presentations alongside the senior sales team. Maintain CRM hygiene, sales trackers, and reporting dashboards. Conduct basic market and competitor research to support prospecting strategies. Travel to client locations for meetings, demos, or events (as required). What we're Looking For MBA graduate (preferably from a Tier 1 institute) with a specialization in Sales/Marketing/Strategy. 0 1 year of experience OR internship experience in B2B sales, enterprise business development, or SaaS sales . A technical background (B.E./B.Tech) is a strong plus. Excellent communication skills fluent in Hindi/Telugu and English . Comfortable with travel and field sales responsibilities. Highly energetic, self-driven, and eager to learn the ropes of B2B sales. Why Join Us Work with top EdTech clients and industry leaders Accelerate your sales career with deep mentorship and exposure Be based in Mumbai or AP with opportunities for regional travel Be a part of a fast-growing, high-impact B2B SaaS company Learn, grow, and make a measurable impact early in your career If you're a fresh graduate eager to dive into B2B sales with a fast-moving tech company, we want to hear from you
Posted 1 week ago
0.0 - 5.0 years
1 - 4 Lacs
Jalpaiguri
Work from Office
0-5 Years of sales experience required (Freshers can also apply) MBA or any graduate OR undergraduate(10+2) experience in the Banking, Financial Services, and Insurance (BFSI) sector is plus Good communication Skill Must possess a two-wheeler.
Posted 1 week ago
0.0 - 5.0 years
1 - 4 Lacs
Kolkata
Work from Office
0-5 Years of sales experience required (Freshers can also apply) MBA or any graduate OR undergraduate(10+2) experience in the Banking, Financial Services, and Insurance (BFSI) sector is plus Good communication Skill Must possess a two-wheeler.
Posted 1 week ago
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