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5.0 - 10.0 years

13 - 18 Lacs

Bengaluru

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Product Manager- AI/ML About Lumen Technologies Lumen Technologies is a global technology company that delivers innovative communication and network solutions. Our mission is to empower businesses and individuals to connect, grow, and thrive in the digital age. With a focus on customer experience and operational excellence, we strive to provide cutting-edge solutions that meet the evolving needs of our customers Job Details : Location: Bengaluru Work mode: Hybrid Role Summary : As a Product Manager for AI and Innovation, you will lead the development and execution of AI-driven products that redefine user experiences and business processes. This role requires a visionary thinker who can bridge technical capabilities with market needs to deliver impactful AI solutions. Key Responsibilities : Define product vision and strategy for AI-powered solutions. Collaborate with engineering, design, and data science teams to build innovative AI products. Conduct market research and user discovery to identify opportunities. Translate business needs into product requirements and roadmaps. Prioritize features and manage product lifecycle from ideation to launch. Monitor product performance and iterate based on feedback and data. Ensure ethical AI practices and compliance in product development. Skills and Tools Required : Strong understanding of AI/ML technologies and product development lifecycle. Experience working with cross-functional teams in agile environments. Ability to translate complex technical concepts into user-centric features. Excellent communication, analytical, and stakeholder management skills. Familiarity with tools like JIRA, Confluence, Figma, and product analytics platforms. Preferred Qualifications : 5+ years in product management, with 2+ years in AI/ML products. Background in computer science, engineering, or a related field. Experience with any one of GenAI tools and platforms (e.g., OpenAI, HuggingFace, LangChain). Exposure to industries like Telecom, BFSI, or Healthcare. Why Join Us : Be at the forefront of AI innovation. Shape the future of intelligent products and experiences while working with a team that values creativity, impact, and continuous learning. "We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately."

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4.0 - 9.0 years

30 - 37 Lacs

Hyderabad

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Job Description: Role Title: AVP, Portfolio Credit Analytics (L10) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India s Best Companies to Work for by Great Place to Work. We were among the Top 50 India s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by Ambition Box Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. Synchrony celebrates ~52% women Talent We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles. Organizational Overview: Credit Team decisions credit actions across the lifecycle of a customer from acquisition to account management to collections and recovery we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviors. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives. Role Summary/Purpose: AVP, Portfolio Credit Analytics will be responsible for providing end to end analytical support and solutions to PCMs supporting Verizon within the Digital platform space. The role requires collaboration with Strategy, Infrastructure, Client, Finance and Marketing teams to provide analytical support, development and implementation of new strategies, products, and capabilities. It further requires a deep understanding of products, data, processes and the use analytical methods/tools for credit risk evaluation, delinquency/loss mitigation and portfolio monitoring as well as providing guidance to junior level resources as needed. The position reports into VP, Portfolio Credit Analytics Leader within the India Credit Organization. Key Responsibilities: Partnering with various PCMs to understand analytic needs and provide insight and recommendations to support portfolio growth and loss mitigation. Lead deep-dive analyses on Verizon device financing credit reporting to identify growth opportunities and optimize program scalability and performance. Own batch quick screen tracking, waterfall reporting, and detailed performance deep dives to support data-driven decision-making. Monitor and analyze cash flow underwriting metrics, including delinquency, spend behavior, and comparative performance (Verizon vs. broader market). Support instant provisioning initiatives by leveraging data sharing and MRCT, including pre/post-launch performance tracking and champion/challenger testing. Identify the key trends associated with portfolios using advanced analytics and help the business to deploy necessary strategies to mitigate credit losses. Develop and support best-in-class analytic solutions/algorithms for assigned clients with minimum guidance. Ability to solve business problems independently as well as coordinate and lead credit tasks in cross functional projects. Study and analyze existing business trends and provide actionable insights to Portfolio Credit Managers and senior leadership on-ways to increase profitability. Support tracking and reporting of champion/challenger tests including preliminary analysis of the performance of the different strategies. Responsible for developing new and/or maintaining existing daily/weekly/monthly reporting (e.g., Acquisition metrics, VIP tracking, Account Management reporting etc.) Partner with Commercial and Fraud teams to research ad hoc questions / customer complaints and improve CX Work cross-functionally to support the implementation of new products and capabilities. Work on multiple projects simultaneously and manage projects independently across portfolios. Coach analysts in various business/technical aspects, establishing priorities and coordinating work. Investigate and resolve various customer and client issues. Expand support to other PCMs and team members based on need. Perform other duties, as necessary. Required Skills/Knowledge: Bachelors degree with quantitative underpinning (i.e., Data Science, Computer Science, Risk, Accounting, Business, Economics, Finance, Mathematics, Statistics, Engineering) with 4+ years of experience in consumer and/or commercial Credit/Risk, or Analytics role. OR in lieu of a degree, 6+ years of experience in Programming/Analytics ideally in support of Risk, Credit, Finance, Accounting, Consumer Lending, or other relevant professional experience. 4+ years of experience in SAS, SQL and other Analytical tools . 2+ years of experience in Tableau Ability to work with large or complex datasets. Experience working with cross-functional project teams. Experience presenting to senior leadership. Excellent analytical and presentation skills. Provide guidance to analysts as needed. Strong PC proficiency (Microsoft Suite, including: Word, Excel and PowerPoint). Provide guidance to analysts as needed. Strong self-starter balanced with desire to achieve team goals. Ability to handle sensitive issues with uncompromising integrity and confidentiality. Desired Skills/Knowledge: Experience developing Consumer Credit Risk or Fraud Strategies 4+ years demonstrated success developing and delivering analytics solutions. Proven analytical and decision-making skills Strong presentation skills with ability to interact with all levels of the organization and external clients/partners. Ability to independently manage processes, Self-motivated and drive continuous process improvement Strong communications, problem solving skills & attention to detail. Experience presenting to senior leadership teams. Demonstrated ability to apply strategic thinking toward tactical execution. Experience working with cross-functional project teams. Eligibility Criteria: Bachelors degree with quantitative underpinning (i.e., Data Science, Computer Science, Risk, Accounting, Business, Economics, Finance, Mathematics, Statistics, Engineering) with 4+ years of experience in consumer and/or commercial Credit/Risk, or Analytics role. OR in lieu of a degree, 6+ years of experience in Programming/Analytics ideally in support of Risk, Credit, Finance, Accounting, Consumer Lending, or other relevant professional experience. Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details. For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (Formal/Final Formal) L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible. Employees at L8+ can apply for this opportunity. Grade/Level: 10 Job Family Group: Credit

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8.0 - 13.0 years

35 - 40 Lacs

Ahmedabad

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Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. We enable #HumanFirstDigital Position: Solution Architect / Sr. Solution Architect Business Unit: Lab Location: Ahmedabad Position Summary: You are a hard core technocrat who is able to thrive & excel in pure R&D environment. You love to work on innovative ideas that help solve customer problems using technology, has hunger to learn & push oneself to continuously raise the bar. Key Responsibilities: Work in technology agnostic environment to solve real world and futuristic problems Contribute creative use cases / ideas which can help demonstrate thought leadership to internal and external customers Own, drive and deliver Lab ideas as Tools, Insights or Proof of Concept Explore new technologies & continuously feedback to the team with sample use case project development Act as technical SME to internal and external stakeholders Mentor team members and help shape a culture of curiosity, experimentation, and engineering excellence. Qualification: B.E / B. Tech Experience: 8+ Years Desired Skills: Proven experience building end-to-end solutions with mobile, web, backend services, cloud platforms (AWS, Azure, GCP), databases and modern DevOps practices. Proven track record as a Full Stack lead or in a similar technical role. Hands-on knowledge of emerging technologies such as AI/ML, GenAI (LLMs, vector databases, model orchestration), IoT, or edge computing. Strong problem-solving skills and the ability to develop innovative solutions in the field of mobility and next-generation technologies. Capability to quickly prototype and iterate on ideas to make it mature. A proactive attitude and curiosity to stay updated with the latest technology trends. Advanced knowledge of Python along with experience in Django, Flask and FastAPI. Proficiency in in programming languages such as JavaScript and Java. Experience of working with frontend frameworks such as AngularJS and React. Expertise on one of the cloud platform such as AWS, Azure, or GCP. Good to have architect level certificate. Ability to work independently and collaboratively in a fast-paced, experiment-driven environment. Excellent verbal communication skills. Our Commitment to Diversity & Inclusion: Our Perks and Benefits: Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance. We also offer: o Group Health Insurance covering family of 4 o Term Insurance and Accident Insurance o Paid Holidays & Earned Leaves o Paid Parental LeaveoLearning & Career Development o Employee Wellness Job Location : Ahmedabad, India

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3.0 - 6.0 years

14 - 17 Lacs

Ahmedabad

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Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. We enable #HumanFirstDigital Gen AI Consultant: Key Responsibilities: Design and implement GenAI-powered content summarization workflows using AWS services. Utilize Amazon Bedrock, SageMaker, or custom LLMs on EC2/EKS for building and deploying summarization models. Build and manage embedding pipelines using models like Amazon Titan Embeddings, OpenAI, or Hugging Face models. Integrate and optimize vector databases (e.g., Pinecone, Amazon OpenSearch, Weaviate, FAISS, or Milvus) for efficient semantic retrieval. Develop APIs and interfaces to access summarization outputs in real time. Ensure system scalability, performance, and security following AWS best practices. Collaborate with business and product stakeholders to understand use cases and refine output formats. Stay updated with the latest in GenAI, prompt engineering, and retrieval-augmented generation (RAG) techniques. Required Skills: 3 6+ years of experience in AI/ML, NLP, or data science. Proven experience with AWS AI/ML services: Amazon Bedrock, SageMaker, Lambda, Step Functions, S3, API Gateway, IAM, etc. Hands-on experience with LLMs (OpenAI, Anthropic, Cohere, etc.) and content summarization techniques. Proficiency in Python, especially for AI workflows and AWS SDK (boto3). Deep understanding of vector databases and semantic search. Experience with RAG (Retrieval-Augmented Generation) architectures. Familiarity with prompt engineering and LLM tuning strategies. Strong problem-solving, communication, and stakeholder management skills. Our Commitment to Diversity & Inclusion: Our Perks and Benefits: Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance. We also offer: o Group Health Insurance covering family of 4 o Term Insurance and Accident Insurance o Paid Holidays & Earned Leaves o Paid Parental LeaveoLearning & Career Development o Employee Wellness Job Location : Ahmedabad, India

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3.0 - 10.0 years

7 - 11 Lacs

Mumbai

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Position Overview We are seeking a proactive and experienced Associate Manager Legal to join our team. The candidate will manage legal matters at the stockbroker level while overseeing group-wide legal activities. This role is pivotal in supporting the group s strategic expansion into new domains within the broader financial services sector. Key Responsibilities 1. Contract Management - Manage the entire contract lifecycle in timely manner, including drafting, reviewing, and negotiating contracts to ensure alignment with legal standards, organizational objectives, and risk mitigation practices. Drive the digitization of contracts and SOPs to streamline contract processes across initiation, approval, execution, storage, and renewals. Collaborate with internal stakeholders to meet contractual obligations, address disputes, and ensure compliance with regulatory requirements (e.g., SEBI, IRDAI, RBI guidelines, etc.) - Monitor and mitigate contract-related risks, provide performance reports, and conduct training sessions for internal teams to ensure awareness and compliance. Continuously recommend process improvements and stay updated on regulatory changes and industry best practices to enhance contract management operations 2. Legal Advisory - Develop and oversee a comprehensive compliance framework in line with financial regulations - Draft / negotiate contracts, ensuring alignment with regulatory /industry standards 3. Policy Implementation and Development - Establish compliance policies, SOPs, and procedures addressing regulatory requirements, AML/ KYC requirements, data privacy, etc - Manage ongoing audits, compliance checks, and regulatory updates - Regularly update policies to reflect regulatory changes, ensuring smooth integration into daily operations 4. Cross-Functional Collaboration and Training - Work with product, tech, and operations teams to ensure compliance integration across products and services - Develop and deliver compliance training programs to increase team awareness of regulations and policies - Advise internal teams on compliance considerations for new products and initiatives Key Qualifications Education & Experience: - Bachelor s degree in law (LLB) with preferred ICSI membership; additional certifications in regulatory compliance, AML/KYC, or data protection are advantageous. - 6-10 years in legal role, with 3-5 years in regulatory liaison, ideally within BFSI or litigation. - Background in dispute resolution and interaction with police officials is a plus. Skills: - Knowledge in BFSI regulations, contract negotiation, compliance management, and regulatory filings. - Strong policy and contract drafting abilities, audit, risk management, and early-stage compliance experience. - Excellent communication, organizational, and leadership skills with a proactive, entrepreneurial approach. Psst tips on how you can beat the competition: If you can showcase your abilities to: Be self-driven / quick starter Have an ownership mindset Aggressively drive and deliver results If you fit the above description, we would love to connect with you! APPLY NOW A basic requirement but one that many forget: Make sure you go through our website , download our app and give us feedback!

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4.0 - 9.0 years

4 - 8 Lacs

Bengaluru

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Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. We enable #HumanFirstDigital Job Title: MDM Consultant (Informatica MDM or Reltio) Location: Preferably Bengaluru or any Apexon Location Job Type: Full-time Experience: 5 to 9 years (Minimum 4+ years in MDM implementation) Work Mode: [Hybrid / Remote] Reports To: MDM Lead / Data Architect / Project Manager Job Summary: We are looking for a highly skilled and hands-on MDM Consultant with a strong background in Informatica MDM and/or Reltio MDM to design, implement, and support enterprise Master Data Management solutions. The ideal candidate should have 4+ years of MDM-specific experience, a strong foundation in data modeling, match/merge rules, governance, and integration, and must be flexible and eager to learn other MDM tools as required. Key Responsibilities: Lead or support the development and implementation of MDM solutions using Informatica MDM (Hub/IDD) and/or Reltio MDM. Perform MDM hub configurations, data modeling, match/merge rule tuning, survivorship rule setup, and trust configuration. Configure and enhance IDD (Informatica Data Director) and/or Reltio UI for data stewardship, workflows, and validations. Develop data mappings, transformation logic, and data validations aligned with business rules. Interpret business requirements, define technical architectures, and convert them into robust MDM solutions. Collaborate with business analysts, data stewards, source system owners, and data governance teams. Define and implement data security, role-based access, and audit mechanisms. Participate in use case design, test scenario definition, and support during testing and deployment phases. Work closely with data architects to define and refine data architecture for master data domains. Support performance tuning, incident resolution, and continuous improvement initiatives in MDM environments. Required Skills & Qualifications: Minimum 4+ years of hands-on experience in MDM implementation and development. Strong expertise in Informatica MDM core components (Hub, IDD, SIF APIs). Proficient in SQL and experience with relational databases (Oracle, SQL Server, PostgreSQL, etc.). Solid understanding of MDM concepts like golden record creation, data mastering, survivorship, and hierarchies. Experience in Reltio MDM is a plus; willingness to learn Reltio or other MDM tools is essential. Strong knowledge of match/merge tuning, data stewardship processes, and MDM best practices. Ability to document and communicate technical architectures and standards effectively. Hands-on experience with data integration and ETL tools like Informatica PowerCenter, IICS, or others. Familiarity with data governance principles and experience collaborating with governance teams. Desirable Skills: Experience in cloud-based MDM solutions (e.g., Reltio, Informatica MDM SaaS, Azure/AWS/GCP). Exposure to DevOps/CI-CD practices and tools (Git, Jenkins, etc.). Knowledge of data quality tools (Informatica DQ/IDQ, Talend, etc.). Understanding of Agile/Scrum methodologies. Soft Skills: Strong communication and stakeholder management abilities. Analytical thinker with attention to detail and problem-solving mindset. Collaborative and proactive team player. Flexible and eager to upskill in new technologies and tools in the MDM ecosystem. Our Commitment to Diversity & Inclusion: Our Perks and Benefits: Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance. We also offer: o Group Health Insurance covering family of 4 o Term Insurance and Accident Insurance o Paid Holidays & Earned Leaves o Paid Parental LeaveoLearning & Career Development o Employee Wellness Job Location : Bengaluru, India

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2.0 - 4.0 years

4 - 6 Lacs

Karanja

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About Bharat Banking Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The center of all client engagements will be to ensure superior customer experience. Key Responsibilities Develop and maintain business relationships with select group of customers through individualized customer service Handle customers queries and provide superior service to the mapped customers Ensure timely delivery of customers enquiries and instructions, whilst ensuring that the Bank s delivery standards in achieving total customer satisfaction are met Deepen the existing relationships by cross selling the Banks products and services/ third party products Achieve the New To Bank, cross-sell and portfolio retention targets as assigned by the organization Responsible for portfolio irregularities, management (Renewals / Pending Renewals /Stock Statement / Insurances/Other compliances) and portfolio achievement basis delinquency numbers Ensure achievement of month end enhancement disbursements Qualifications Graduate/ MBA (Marketing) preferred 2 - 5 years of experience in the BFSI sector Role Proficiencies For successful execution of the job, a candidate should possess the following: Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Strong Excel and database manipulation skills, financial and statistical analysis skill

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7.0 - 9.0 years

9 - 11 Lacs

Achalpur

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About Bharat Banking Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The center of all client engagements will be to ensure superior customer experience. Key Responsibilities Develop and maintain business relationships with select group of customers through individualized customer service Handle customers queries and provide superior service to the mapped customers Ensure timely delivery of customers enquiries and instructions, whilst ensuring that the Bank s delivery standards in achieving total customer satisfaction are met Deepen the existing relationships by cross selling the Banks products and services/ third party products Achieve the New To Bank, cross-sell and portfolio retention targets as assigned by the organization Responsible for portfolio irregularities, management (Renewals / Pending Renewals /Stock Statement / Insurances/Other compliances) and portfolio achievement basis delinquency numbers Ensure achievement of month end enhancement disbursements Qualifications Graduate/ MBA (Marketing) preferred 2 - 5 years of experience in the BFSI sector Role Proficiencies For successful execution of the job, a candidate should possess the following: Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Strong Excel and database manipulation skills, financial and statistical analysis skill

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8.0 - 12.0 years

14 - 16 Lacs

Jalandhar

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About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role The Branch Head (BH) is responsible for coordinating and overseeing all branch operations and implementing strategies to increase productivity and performance levels in order to achieve the branch s financial targets. They are responsible for ensuring the smooth functioning of the branch and its compliance with the rules and regulations. They should maintain good relations with the key account holders of the Bank to ensure deepening of accounts and thus generating revenue. Key Responsibilities Ensure efficient daily operation of a branch, including lending, product sales and customer service in accordance with the bank s objectives Prepare the plan for the growth of branch business in consultation with the Cluster Head Implement the plan through the Branch team so as to achieve the top line goals Establish and strengthen relations with key customers (e.g. top 10%) to generate sustained business. Review daily/ periodic reports (e.g. overdrawn accounts, temporary overdrafts, cash retention limit, office accounts, etc.) and take proactive action to ensure profitable and ethical business. Ensure audit related deliverables, both internal and external are met as per the prescribed norms Ensure compliance with due processes and guidelines Create a performance oriented environment leading to high employee motivation and productivity Ensure that all staff are adequately trained on the products of the bank, sales processes and various policies of the bank Resolve, report any disruptions (e.g. strike or local disturbance) and take appropriate action to ensure that the branch operations are run smoothly. Liaison with the cluster office and other branch offices to ensure the smooth management of operations and the achievement of overall business goals. Ensure proper upkeep of branch premises and assets including safety and security Qualifications Graduate/ MBA (Marketing) preferred from a recognized institute NCFM and AMFI Certifications 10-15 years of experience in the BFSI sector Role Proficiencies Knowledge of banking products and services Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines

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5.0 - 8.0 years

7 - 10 Lacs

Ahmednagar

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About Bharat Banking Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The center of all client engagements will be to ensure superior customer experience. Key Responsibilities Develop and maintain business relationships with select group of customers through individualized customer service Handle customers queries and provide superior service to the mapped customers Ensure timely delivery of customers enquiries and instructions, whilst ensuring that the Bank s delivery standards in achieving total customer satisfaction are met Deepen the existing relationships by cross selling the Banks products and services/ third party products Achieve the New To Bank, cross-sell and portfolio retention targets as assigned by the organization Responsible for portfolio irregularities, management (Renewals / Pending Renewals /Stock Statement / Insurances/Other compliances) and portfolio achievement basis delinquency numbers Ensure achievement of month end enhancement disbursements Qualifications Graduate/ MBA (Marketing) preferred 2 - 5 years of experience in the BFSI sector Role Proficiencies For successful execution of the job, a candidate should possess the following: Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Strong Excel and database manipulation skills, financial and statistical analysis skill

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7.0 - 9.0 years

9 - 11 Lacs

Nashik

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About Bharat Banking Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The center of all client engagements will be to ensure superior customer experience. Key Responsibilities Develop and maintain business relationships with select group of customers through individualized customer service Handle customers queries and provide superior service to the mapped customers Ensure timely delivery of customers enquiries and instructions, whilst ensuring that the Bank s delivery standards in achieving total customer satisfaction are met Deepen the existing relationships by cross selling the Banks products and services/ third party products Achieve the New To Bank, cross-sell and portfolio retention targets as assigned by the organization Responsible for portfolio irregularities, management (Renewals / Pending Renewals /Stock Statement / Insurances/Other compliances) and portfolio achievement basis delinquency numbers Ensure achievement of month end enhancement disbursements Qualifications Graduate/ MBA (Marketing) preferred 2 - 5 years of experience in the BFSI sector Role Proficiencies For successful execution of the job, a candidate should possess the following: Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Strong Excel and database manipulation skills, financial and statistical analysis skill

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2.0 - 7.0 years

4 - 9 Lacs

Lucknow

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Job Description Job Code Position Associate Agency Development Manager Reporting To Sr. Associate Partner Mgt / Partner Office Head Department Agency Function Agency Sales Location Band 5A Job Summary Responsible for Agent Quality Recruitment Agent Development Meeting WFYP Business targets Conducting Career Seminars for Agents Communicating Agent RnR regularly Key Responsibilities/ Key Deliverables Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Conduct Career Seminar of prospects Follow agent hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ratio and adhere to the business norms. Maintain agent pro activity as per business plan Customer Centricity Be MLI brand ambassador & a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MLI standard. Measures of Success Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Number MTD Active Persistancy as per grid Number of EC/MDRT agent Hiring Specifications Sales Background Minimum 2 Years Experience , Atleast 6 Months in last Job Age Criteria 24 Years to 35 Years Should be employed in BFSI/Structured Company Not more than 2 Job Changes in one year Should be in City for atleast 1 Year Job Description Job Code Position Associate Agency Development Manager Reporting To Sr. Associate Partner Mgt / Partner Office Head Department Agency Function Agency Sales Location Band 5A Job Summary Responsible for Agent Quality Recruitment Agent Development Meeting WFYP Business targets Conducting Career Seminars for Agents Communicating Agent RnR regularly Key Responsibilities/ Key Deliverables Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Conduct Career Seminar of prospects Follow agent hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MLI ways of training Field demonstration (FOD s) Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ratio and adhere to the business norms. Maintain agent pro activity as per business plan Customer Centricity Be MLI brand ambassador & a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MLI standard. Measures of Success Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Number MTD Active Persistancy as per grid Number of EC/MDRT agent Hiring Specifications Sales Background Minimum 2 Years Experience , Atleast 6 Months in last Job Age Criteria 24 Years to 35 Years Should be employed in BFSI/Structured Company Not more than 2 Job Changes in one year Should be in City for atleast 1 Year

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8.0 - 12.0 years

25 - 30 Lacs

Gurugram

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About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Network & Infrastructure Security Architect collaborates with network engineering and security organization to define, deliver and support enabled business solutions and managing secure network architecture of SBI Card IT environment. This role will also help design & deliver technical solutions for Network, other infrastructure security technologies. This role has primary accountability for the delivery of Network engineering, Security Architecture including project delivery, system enhancement and production support in alignment with SBIC policies and procedures. Role Accountability Network Security Management: Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert Serves as a Network Security expert in Network design & Implementation, helping project teams comply with enterprise and IT security policies, industry regulations, and best practices Ensures adequate security solutions are in place throughout all systems and platforms to mitigate identified risks sufficiently, and to meet business objectives, enterprise security policy and regulatory requirements Review and Manager control effectiveness of Security infrastructure solutions and services, such as firewall, public key infrastructure, anti-DDOS, etc. Determines baseline security configuration standards for operating systems (e. g. , OS hardening), Network/Security Devices and Network segmentation etc. Collaborate with systems, network, database, vendor teams to ensure security is maintained at all layers Develop framework for securely implementing, integrating and managing Network Prepare Network hardening standards in-line with organizations security policy Conduct Network Architecture Review periodically inline with the Policy requirement Conduct Firewall Configuration & Rule Review periodically inline with the Policy requirement Support New vendor product review and selection. Design and development of Data Networks (WAN, LAN, WLAN, WWAN) and associated Security Controls Provide technical design support, sizing, availability guidance for network Support Governance & Risk Team for Third Party Risk Assessment and Technical control validation/audit for service providers Manage risk register & review periodic risk mitigation actions Stakeholder/Vendor Management Effectively manage cross-functional internal and external team collaboration, communications & trainings Maintain relationship with network and services vendor leadership to ensure effective implementation and network operations, ongoing support, and deployment of competent resources Measures of Success Successful implementation/ adoption of any new solution, technology or framework Successful delivery of security projects specifications within time and budget Security strategy & architecture is aligned with company /business objectives & regulatory requirement Key risk & security issues identified & recorded for treatment Architecture level decisions are taken independently inline to policy & presented to related forum Related security metrics are within acceptable threshold Maturity of Information & Cyber Security Program Technical Skills / Experience / Certifications Working experience on various operating systems (Unix/Linux/AIX/Window Servers etc. ), implementation of network and security devices like Firewall, IPS, VPN, APT, proxy etc. Strong understanding of LAN/WAN, SD WAN, Routing and Switching and Secure Network Architecture concept Technical knowledge: UNIX, Linux, Windows, OS X, various firewalls, digital certificates, SSL, VPN, TCP/IP, DNS, web security architecture etc. Competencies critical to the role An individual must possess the knowledge and the following skills and abilities or be able to perform the essential functions of the job. Ability and experienced in highly secure and restrictive enterprise environments. Working experience on various operating systems (Unix/Linux/AIX/Window Servers etc. ), implementation of network and security devices like Firewall, IPS, VPN, APT, proxy etc. Strong understanding of LAN/WAN, SD WAN, Routing and Switching and Secure Network Architecture concept Technical knowledge: UNIX, Linux, Windows, OS X, various firewalls, digital certificates, SSL, VPN, TCP/IP, DNS, web security architecture etc. Good knowledge of information security principles and practices. Ability to lead, collaborate, challenge and influence peers. Passion for project-based execution and process improvement. Excellent Documentation, Communication, presentation, interpersonal and leadership Skills Well versed with key Cyber Security risks and mitigations (technology and manual) around database integrations & implementations Proven ability to effectively manage multiple priorities and meet deadlines. Ability to adapt to varied roles and job responsibilities and problem-solving skills. Demonstrated ability using a life cycle management process for implementation of changes in technology. Ability to perform a variety of professional tasks including, but not limited to, technology services representative on various committees or task forces Demonstrated ability to excel both independently and as a team member in a lively, collaborative environment. Excellent written and verbal communications skills with a demonstrated ability to make difficult concepts easy to understand Ability & willingness to support 24*7 operations/support as required by organization Qualification Bachelor s Degree in a related area such as Computer Science or Information Technology or B. Tech PG - Any Postgraduate, Post-Graduation (Not Mandatory) Industry standard certifications such as CISSP, CCIE/CCNP, Network Security Firewall, Proxy, VPN etc. Demonstrable understanding within Network, Database Security and related technologies Preferred Industry BFSI / NBFC /E-commerce/IT & ITES / Telecom

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1.0 - 3.0 years

3 - 5 Lacs

Coimbatore

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About iamneo iamneo is a B2B Edtech Enterprise SaaS start-up founded in 2016. We specialize in providing Talent Upskilling, Talent Assessment, and Talent Transformation solutions for the ITeS, BFSI, and Education industries. Our key value propositions lie in IT Upskilling and IT Skill Assessments with auto-evaluation capabilities at scale. As a bootstrapped-profitable company, we have achieved a YoY growth rate of 100%. We have successfully onboarded esteemed corporate clients such as WIPRO, LTIMindtree, HCLTech, Virtusa, Hexaware, Gallagher, and more than 35 other customers. In the education sector, Manipal University, VIT, SRM, BITS Pilani, and 150+ institutes have embraced our solutions to digitally transform their on-premises labs into Full Stack cloud labs with auto-evaluation technologies. Role Overview We re looking for a reliable and organized Program Manager to support the smooth execution of training programs. This role demands hands-on coordination, clear communication, and the ability to manage day-to-day operations across multiple stakeholders in a fast-paced educational environment. Key Responsibilities Oversee daily operations of training programs conducted on campus. Manage scheduling, session planning, logistics, and documentation. Communicate effectively with trainers, students, vendors, and internal teams. Track attendance, feedback, and escalate issues to ensure timely resolution. Ensure tech tools (Zoom, LMS, Google Workspace, Excel, etc.) are used efficiently for coordination and reporting. Collaborate with academic and cross-functional teams to ensure programs run smoothly. Be punctual and present on-site during working hours; support real-time program needs. What You Bring 1 3 years of relevant experience in training coordination, project/program support, or EdTech operations. Strong organizational and multitasking skills with a keen eye for detail. Excellent verbal and written communication skills. Familiarity with digital productivity tools and basic reporting. A proactive, dependable, and team-focused attitude. Willingness to adapt to changes in program structure, schedule, or format. Bonus Points For Experience in EdTech, higher education, or campus-based program delivery. Prior exposure to learning platforms or tools like Moodle, Canvas, or similar LMS.

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

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About iamneo: iamneo is a B2B Edtech Enterprise SaaS start-up founded in 2016. We specialize in providing Talent Upskilling, Talent Assessment, and Talent Transformation solutions for the ITeS, BFSI, and Education industries. Our key value propositions lie in IT Upskilling and IT Skill Assessments with auto-evaluation capabilities at scale. As a bootstrapped-profitable company, we have achieved a YoY growth rate of 100%. We have successfully onboarded esteemed corporate clients such as WIPRO, LTIMindtree, HCLTech, Virtusa, Hexaware, Gallagher, and more than 35 other customers. In the education sector, Manipal University, VIT, SRM, BITS Pilani, and 150+ institutes have embraced our solutions to digitally transform their on-premises labs into Full Stack cloud labs with auto-evaluation technologies. Job role: We re looking for energetic, detail-oriented Program Managers to join our team. You ll play a key role in supporting our client projects, working closely with cross-functional teams, and helping us deliver top-quality service to our clients. Requirements: Educational background, preferably in the fields of computer science or engineering for technical project managers Technical background, with understanding or hands-on experience in software development and web technologies Excellent client-facing and internal communication skills, written and verbal communication skills Solid organizational skills including attention to detail and multi-tasking skills Strong working knowledge of Microsoft Office Travel needed, with a primary focus on supporting clients in your base location. Good to have - Prior experience in ed-tech organisations Location Options: Mumbai / Bhubaneshwar Responsibilities Project Support: Collaborate with our teams, clients, and vendors to ensure seamless project execution. You ll gather client requirements, schedule assessments, and coordinate with content and development teams to deliver courses on time. By helping keep projects on track, you ll contribute to meeting client needs and expectations. Onboarding of Learners: Lead the onboarding process for new learners, ensuring they have all necessary information and resources to succeed in the program. You ll be responsible for creating a smooth and positive start for learners. Documentation & Progress Tracking: Stay organized and detail-oriented! Track and document project steps, keep clients informed about progress, and support the development of reports that monitor milestones and completion rates. Your role will be central in ensuring that project documentation is accurate and up-to-date. Learner Progress Reporting: Regularly assess and compile learners progress and share this information with clients. You ll be key in providing clients with clear insights into their learners development and achievements. Client and Stakeholder Relations: Work directly with clients and stakeholders to build strong, positive relationships. You ll play a part in keeping clients happy by addressing issues swiftly and professionally, ensuring any concerns are resolved and client satisfaction is maintained. This role is full of variety and provides excellent hands-on experience, including the opportunity to travel and work with a range of clients across India. If you re looking for a position that s dynamic, exciting, and packed with growth potential, apply now to start your journey in Customer success with us!

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4.0 - 8.0 years

6 - 10 Lacs

Medinipur

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The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. SMs manage a team of business development executives responsible for selling current accounts and savings (CASA) accounts to customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction Key Responsibilities Achieve sales targets through direct efforts and by managing a team of business development executives Identify sales opportunities for the CASA products by acquiring new customers and building new relationships Manage business relations with existing customers to increase the depth of existing relationships Ensure timely servicing of leads received and resolution of discrepancies raised during application process Record and track all engagement activities through the CRM system Prepare and ensure implementation of sourcing, activation, implementation, coaching and mentoring plan for the BDEs Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Graduation/ Post Graduation from a recognized university 4-8 years in a relevant role/ BFSI sector Role Proficiencies Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines High sales orientation to meet the sales targets consistently Ability to manage complex client situations Ability to coach and mentor others Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment

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5.0 - 10.0 years

7 - 12 Lacs

Mumbai

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Strategic Account Management : Drive business growth with large accounts in the BFSI sector, focusing on banks and NBFCs in Mumbai, to increase revenue share and deepen market penetration. Client Relationship Management : Foster strong, long-term relationships with clients, oversee account management, and negotiate contracts to maximize profitability. Business Development : Identify and engage with senior-level decision-makers at client organizations, build trust, and develop strategic relationships with key stakeholders and executive sponsors. Commercial Negotiations : Lead complex negotiations with C-Level executives to secure commercial and contractual agreements. Sales Strategy and Planning : Develop and assign sales goals, create opportunities with key stakeholders, and drive the introduction of new solutions and offerings to the market. Performance Monitoring : Track pipeline performance, ensure monthly budget targets are met, and respond to client and market demands with relevant products and services to drive revenue growth. Team Leadership : Ensure the sales team is informed about market trends and equipped to respond to client needs with innovative solutions. Sales Planning and Execution : Create and execute a sales plan with tactical steps to meet and exceed revenue goals. Thought Leadership : Develop high-level strategic relationships and promote CRISILs global thought leadership to clients. Collaboration : Work with multiple teams that meet client needs. Candidate profile 5-10 years of sales experience with a proven track record Previous experience in consultative sales of data, analytics, and research is preferred Strong senior-level connections in banks and NBFCs Knowledge of banking and NBFC processes Proven customer acquisition and retention skills Solution-selling skills Strong negotiation skills with C-Level executives Excellent communication skills

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6.0 - 10.0 years

8 - 12 Lacs

Hyderabad

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" About the Client: PSS has been mandated to hire a Head of Internal Audit for a rapidly growing NBFC committed to strong governance, compliance, and operational transparency. Job Purpose: The purpose of this role is to lead and strengthen the Internal Audit function by implementing robust control systems, ensuring regulatory compliance, and supporting the organization s overall risk management framework. Key Responsibilities: Design and implement a comprehensive, risk-based internal audit plan across all business functions. Conduct and lead financial, operational, and compliance audits as per regulatory standards. Evaluate internal controls, governance, and risk management processes to identify gaps and recommend improvements. Ensure strict adherence to regulatory frameworks including RBI, SEBI, and Companies Act requirements. Present audit findings, risk insights, and mitigation recommendations to senior management and the Board. Collaborate with external auditors and regulatory bodies. Oversee the implementation of corrective actions post-audit. Lead and mentor the internal audit team to build strong capabilities. Leverage ERP systems and audit tools for efficient reporting and analysis. Educational Qualifications and Experience: Chartered Accountant (CA) Mandatory. Fluency in Telugu Mandatory. 6 10 years of relevant experience in internal audit. Prior exposure to BFSI, NBFC, Fintech, or large corporate setups preferred. Strong understanding of Ind AS, IFRS/GAAP, corporate taxation, and audit compliance frameworks. Proficiency in audit software, data analytics, and ERP platforms. Proven leadership skills with the ability to influence and drive change. #LI-NV1 ",

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6.0 - 10.0 years

8 - 12 Lacs

Chennai

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Strategic Account Management : Drive business growth with large accounts in the BFSI sector, focusing on banks and NBFCs in South India, to increase revenue share and deepen market penetration. Client Relationship Management : Foster strong, long-term relationships with clients, oversee account management, and negotiate contracts to maximize profitability. Business Development : Identify and engage with senior-level decision-makers at client organizations, build trust, and develop strategic relationships with key stakeholders and executive sponsors. Commercial Negotiations : Lead complex negotiations with C-Level executives to secure commercial and contractual agreements. Sales Strategy and Planning : Develop and assign sales goals, create opportunities with key stakeholders, and drive the introduction of new solutions and offerings to the market. Performance Monitoring : Track pipeline performance, ensure monthly budget targets are met, and respond to client and market demands with relevant products and services to drive revenue growth. Team Leadership : Ensure the sales team is informed about market trends and equipped to respond to client needs with innovative solutions. Sales Planning and Execution : Create and execute a sales plan with tactical steps to meet and exceed revenue goals. Thought Leadership : Develop high-level strategic relationships and promote CRISILs global thought leadership to clients. Collaboration : Work with multiple teams that meet client needs.

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10.0 - 15.0 years

35 - 40 Lacs

Bengaluru

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Role Summary We are looking for a seasoned and visionary Head of Delivery to lead our regional delivery strategy and execution for APAC & EU regions.. This is a leadership role managing a multi-disciplinary team of TPMs and delivery engineering leads responsible for deploying AI-driven solutions for large and mid-market enterprises across the defined regions, including India. This individual will be accountable for end-to-end client delivery excellence from presales and implementation to post-go-live support and account expansion. The ideal candidate will have deep experience in solution delivery, strong stakeholder management capabilities, and a track record of scaling delivery operations in AI & emerging GenAI tech domains Key Responsibilities 1. Strategic Delivery Oversight Lead the delivery of enterprise-scale GenAI projects across BFSI, Retail, and other key verticals. Define and own delivery KPIs (Client NPS, SLA, Hypercare, account expansion). Build and scale regional delivery frameworks that align with Nurix s Consult-Plan-Execute (CPE) model. 2. Team Leadership Build, mentor, and scale a high-performing team of TPMs, applied AI engineers, and delivery leads. Ensure rigorous governance, timely escalations, and continuous improvement in delivery operations. 3. Client Engagement & Solutioning Be the face of delivery in client interactions drive solution architecture discussions, delivery roadmaps, and post-go-live support structures. Act as a trusted advisor to CXOs and digital leaders across the client portfolio. 4. Cross-functional Collaboration Work closely with Product, Engineering, and Sales to ensure solutions meet customer expectations and are delivered on-time and within scope. Contribute to the continuous evolution of Nurix s AI agent frameworks and accelerators. 5. Operational Rigor Own delivery forecasting, invoicing, profitability, and utilization metrics. Drive compliance with InfoSec, legal, and customer-specific regulatory mandates. Ideal Profile Experience: 10+ years in enterprise solution delivery; at least 5 years in a leadership role managing APAC/India portfolios. Background in deploying enterprise-grade AI/ML or SaaS solutions is a must; GenAI experience a strong plus. Proven ability to drive cross-functional delivery teams in matrixed environments. Deep understanding of enterprise CX tech ecosystems in BFSI, Retail, and Commerce domains Education: Bachelors or Master s degree in Engineering, or related fields. Certifications in Agile, PMP, or AI/ML deployment are a plus. What We Offer Opportunity to work on cutting-edge generative AI projects with leading clients. A dynamic and inclusive work environment that promotes professional growth and development. Competitive salary and benefits package, including opportunities for continuous learning and skill enhancement. If you are passionate about leveraging generative AI to drive business transformation and have the expertise to lead complex projects, we invite you to apply and join our innovative team.

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15.0 - 20.0 years

50 - 60 Lacs

Mumbai

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STCI Finance Limited - Head Credit STCI Finance Ltd : Career Careers / Current Vacancy Head Credit - MSME Role & Responsibility Build a strong credit function in consultation with Head MSME Lending Develop credit underwriting & approval systems for secured MSME loans Oversee credit appraisal and ensure portfolio quality with strong risk controls and early warning systems; design and implement tech-enabled credit evaluation processes Monitor credit performance and drive refinements in credit strategy as the business scales Age, Qualifications & Experience 40 to 45 years - Post Graduate degree in Finance or CA 15 -20 years experience in BFSI of which 8-10 years in Credit; 5 or more years managing the Credit function/underwriting independently for / SME / MSME lending in a Bank/NBFC Demonstrated track record of setting up and growing/building a strong credit function for a Bank/NBFC (AuM Rs 2500 crs+) Experience in digital lending/tech-based credit approval/underwriting

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15.0 - 20.0 years

50 - 60 Lacs

Mumbai

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STCI Finance Limited - Head Collections STCI Finance Ltd : Career Careers / Current Vacancy Head Collections - MSME Role & Responsibility Build and lead the collections strategy for secured MSME loans across India in consultation with Head MSME Lending Set up and manage a field collections team and partner agencies Collaborate with credit, sales, risk, and legal teams to reduce NPAs Establish MIS and reporting frameworks to monitor performance Routinely manage delinquencies daily and drive resolution of overdue accounts Age, Qualifications & Experience 40 to 45 years - Possess a Graduate degree 15-20 years experience in BFSI of which 8-10 years in Collection; 5 or more years leading Collections for / SME / MSME/Commercial Lending business in a Bank/NBFC Demonstrated track record of setting up and running a strong Collection system for Micro / SME / MSME/Commercial Lending business in a Bank/NBFC (AuM Rs 2500 crs+) Must have been involved in using technology (tools/apps) for collections tracking and borrower engagement

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18.0 - 25.0 years

50 - 100 Lacs

Mumbai

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STCI Finance Limited - HeadMSME STCI Finance Ltd : Career Careers / Current Vacancy Head MSME Lending Role & Responsibility Set up, lead and scale MSME Lending business from scratch Formulate and execute a 3 5-year strategic business plan Set up key verticals and leadership team including Sales, Credit, Collections, Product, and Risk Deliver loan book growth with strong RoA and low delinquency Age, Qualifications & Experience 45 to 50 years - Post Graduate degree in Business/Finance or CA 18 to 25 years experience in BFSI; at least 5+ years managing P&L of / SME / MSME lending in a Bank/NBFC Demonstrated track record of setting up and growing /building a profitable organization & business book size of INR 2500+ crs

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2.0 - 7.0 years

2 - 4 Lacs

Mumbai, Nagpur, Nashik

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Job Description: The Sales Officer will drive regional growth by recruiting, developing, and leading a team of high-performing agents. This role is essential in ensuring that sales targets are met while maintaining company standards and compliance. Key Responsibilities: Recruit and Train agents to establish a robust network in the region. Develop and implement strategies to enhance agent performance and meet sales objectives. Provide consistent mentoring, guidance, and constructive feedback to agents for improved productivity. Stay informed about market trends and competitor activities to discover new growth opportunities. Collaborate with internal departments to ensure agents receive the necessary tools and support. Ensure that all team activities are in alignment with company policies and compliance standards. Qualifications and Experience: Bachelors degree in any discipline. A minimum of 2 years of experience in sales and marketing in any industry. Strong analytical capabilities to assess market data and develop growth strategies. For further details, feel free to reach out to: Rupa | HR Team +91 78620 87265| rupa@tekpillar.com

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3.0 - 7.0 years

2 - 6 Lacs

Noida, Bengaluru

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Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are seeking a detail-oriented and proactive Quality Analyst to join our Collections team. The ideal candidate will be responsible for monitoring and auditing collection calls, conducting regular calibrations, and providing insights to improve overall customer experience and compliance. Proficiency in both English and Hindi is essential for this role. Key Responsibilities Audit outbound collection calls to ensure compliance with company policies and regulatory guidelines Evaluate call quality and provide constructive feedback to collection agents Identify process gaps and recommend actionable solutions to enhance performance Conduct periodic calibration sessions with team leads and stakeholders to ensure alignment in quality standards Prepare detailed reports on quality trends, agent performance, and improvement areas Collaborate with training teams to design refresher modules based on audit findings Ensure adherence to quality metrics and participate in internal reviews and quality checks Support any investigations or escalations with relevant call records and findings Key Requirements Minimum 1-2 years of experience as a Quality Analyst/ Call audit in a collections or customer service process (preferably BFSI sector/Collection) Excellent command over spoken and written English, Hindi, Tamil & Telegu (mandatory). Strong analytical and listening skills Good knowledge of quality monitoring tools and MS Office (Excel, PPT) Familiarity with CRM systems, call recording tools, and QA scorecards Ability to work independently and manage multiple priorities in a fast-paced environment Strong interpersonal skills with a solution-oriented approach Compensation If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants- and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!

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