This is a full-time on-site role for a Technical After Sale Service Support specialist located in New Delhi. You will be responsible for providing technical support to customers after the sale, resolving product or service problems, maintaining customer satisfaction, and ensuring a positive customer experience. Your day-to-day tasks will include troubleshooting technical issues, assessing and identifying solutions, communicating effectively with customers, and working closely with the sales team to provide accurate and timely support. To excel in this role, you should possess strong analytical skills, experience in technical support, excellent communication and customer service skills, ability to handle multiple tasks, a positive attitude, and problem-solving skills. Having a Bachelor's degree in a relevant field is a plus, and previous experience in a technical support role is preferred.,
- **Role Overview:** You will be a Technical After Sale Service Support specialist based in New Delhi, providing technical support to customers post-sale. Your main responsibilities will include resolving product or service issues, maintaining customer satisfaction, and ensuring a positive customer experience. Daily tasks will involve troubleshooting technical problems, identifying solutions, effectively communicating with customers, and collaborating with the sales team for timely support. - **Key Responsibilities:** - Provide technical support to customers after the sale - Resolve product or service problems efficiently - Maintain high levels of customer satisfaction - Troubleshoot technical issues and identify solutions - Communicate effectively with customers - Collaborate with the sales team for accurate and timely support - **Qualifications Required:** - Strong analytical skills - Experience in technical support - Excellent communication and customer service skills - Ability to handle multiple tasks - Positive attitude and problem-solving skills - Bachelor's degree in a relevant field (preferred) - Previous experience in a technical support role (preferred),