Key Responsibilities Lead multiple teams responsible for software products with company-wide impacts and outcomes, in partnership with key stakeholders Provide strategic direction for the team and associated product area, ensuring alignment with organizational and portfolio goals Coach and develop managers, senior managers, and associate directors on their team who are themselves responsible for their teams and outcomes Ensure the quality and integrity of the SDLC for their teams and identify opportunities for improvement in how the teams work, through usage of recommended tools and practices Conduct 1:1s with their direct reports, and skip-level discussions for team members to assess team health, promote cohesion and camaraderie, and identify and solve issues across the organization Work with product teams to broadly prioritize and scope work Ability to triage and manage complex, high-pressure production issues Contribute to architecture by asking the right questions to ensure architecture matches business needs for the area Demonstrate a test/learn/iterate mindset, emphasizing progress over perfection Can connect the larger organization strategic goals directly to their team's tactical goals and can effectively communicate that to their teams Requirements 15+ years of relevant experience with a bachelor’s degree OR equivalent relevant professional experience. Including: 6+ years of experience managing and leading engineering teams and managing managers 2+ years of experience leading projects using React Native, React JS, Node.js and related frameworks 2+ years of leading teams using agile engineering and planning practices such as TDD, CI/CD, Kanban 3+ years of experience with designing, building and maintaining high traffic, mission critical systems 2+ years of system design using edge caching such as Akamai, GraphQL and caching strategies Preferred Experience working in an omni-channel retail environment 1+ years with any of the following: Integrating front end and middle tier components with an ML or LLM system Building personalization experiences Ability to build and optimize web applications and platforms in a cloud environment with a solid understanding of system design Demonstrated ability to lead collaboration between engineers and product managers Excellent communication skills, especially when working with a distributed team Ability to triage and manage complex production issues About Best Buy Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc. Show more Show less
Key Responsibilities: Modernization Strategy & Execution: Evaluate and prioritize modernization opportunities through a technology-first lens, leveraging a structured prioritization framework. Translate strategic goals into executable initiatives that deliver measurable business value. Cross-Domain Collaboration: Partner with domain leaders and business owners to co-create delivery models for modernization. Guide teams in developing compelling business cases that align with enterprise priorities and drive impactful outcomes. Team Formation & Leadership: Build and lead high-performing, cross-functional teams to execute modernization projects. Define organizational structures and roles in collaboration with technology partners to ensure delivery excellence. Engineering & Architecture Evolution: Continuously refine software engineering and architectural patterns based on emerging technologies, industry trends, and internal learnings. Champion the adoption of modern development practices across the organization. Scalable Delivery & Standardization: Lead the execution of initial modernization projects and evolve them into standardized, reusable patterns for broader adoption across the Digital, Analytics, and Technology (DAT) ecosystem. Financial Stewardship & Executive Reporting: Oversee budget planning and resource allocation for modernization initiatives. Communicate progress, risks, and prioritization decisions to senior leadership and executive stakeholders with clarity and transparency. Advisory & Enablement: Serve as a trusted advisor to domain teams, helping them plan, prioritize, and execute modernization efforts effectively. Foster a culture of continuous improvement and innovation. Requirements: 18+ years of relevant experience with a bachelor’s degree OR equivalent relevant professional experience. Including: 8+ years of experience managing and leading engineering teams, including managing managers Proven experience leading large, globally distributed teams Strong cross-domain collaboration with business and technology partners Demonstrated success in driving complex modernization initiatives Preferred: 5+ year of experience with messaging frameworks like IBM MQ, Rabbit MQ, Kafka 7+ years of experience with public cloud native architectures preferably on AWS or GCP 5+ years' experience with Relational and NoSQL databases like Oracle, MySQL, Aurora, PostgreSQL, Cassandra, DynamoDB, etc. Experience with Java, Groovy, REST, JSON Experience with OpenShift / Kubernetes / Docker / EKS About Best Buy: Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Associate Product Manager Best Buy™ India is seeking an Associate Product Manager to join the Mobile App Growth team to support a high performing team. As an Associate Product Manager, you will partner with key internal teams, engage in customer research, execute data-driven prioritization to design, build, and launch initiatives driving supporting both customer needs and business objectives and key results. You will support the product managers in translating business strategies into product strategies, value increments, and product specifications. You will be the product champion the product vision effectively to stakeholders and independently drive to agreement on product requirements and direction from a wide and diverse population of product customers. Ideal candidates for this role are analytical, detail and results oriented, have excellent problem-solving skills, and a strong work ethic. Highly motivated self-starters find this position rewarding. At Best Buy, we create work environments where every employee feels like they truly belong and contribute to the teams shared purpose. We are committed to being one of the best companies for our customers and employees by fully embracing people from all backgrounds and identities. Our customer base is diverse and is committed to ensuring the workforce is reflective of the communities we serve. Best Buy is obsessed with building long-term relationships with the applicants, employees, and customers. If you like working in an environment that inspires individual and team success, you'd be a great addition here. Team Overview The Mobile App Growth Team is a cross-functional group of product managers, designers, and engineers dedicated to delivering seamless, innovative, and user-centric mobile app experiences. Our mission is to craft intuitive and high-performing mobile app features that delight users and drive engagement across platforms. The Mobile App Growth team defines and prioritizes mobile feature initiatives aligned with business goals and user needs. Our designers create elegant, accessible, and responsive interfaces tailored for mobile-first experiences. Our engineers build and maintain robust, scalable, and performant mobile applications using modern development frameworks and tools. We continuously gather user feedback, run experiments, and iterate quickly to improve app functionality and usability. Whether it’s iOS, Android, or hybrid solutions, we ensure consistent quality and performance across all devices. Our Team Values: User Obsession: Every feature starts with empathy for the user Agility: We move fast, test often, and adapt quickly Collaboration: We work closely across disciplines to bring ideas to life Quality First: We uphold high standards in code, design, and user experience Key Responsibilities Effectively craft clear product outcomes and vision for small and medium size products with limited supervision, clearly demonstrating understanding of the product goals and organizational needs Grow skills in connecting Best Buy's broader strategic vision to their own product and product vision Craft objectives and supporting measures of success that deliver value by solving customer problems and meeting business needs Support delivery through effective sprint/backlog prioritization that advances the team's highest priorities Contribute to a customer-focused team culture Actively seek out, research, and suggest new ways of working and ideas for product team feedback Analyze product performance through qualitative and quantitative analysis tools and processes Demonstrate inclusive leadership by contributing to a culture where team members feel comfortable to dissent and have a sense of belonging. Co-moderate difficult conversations with stakeholders and ensure that people leave meetings feeling heard and understood Work under rapid development cycles with small to medium teams to achieve a common goal Build skills from retroactive analysis to using data as an input to understanding customer problems Requirements 4+ years of Product Management experience with a bachelor’s degree, OR experience working with Development, User Experience, Strategy, or related. Including: 1+ years of experience with agile methodologies 1+ years of experience with mobile app development best practices that result in strong collaboration with the mobile app development teams Preferred Experience working in an omni-channel retail environment Familiarity with A/B testing tools to help drive product roll out decisions Familiarity with mobile app analytical tools to understand customer behaviors and feature effectives Ability to gather and share customer Insights: Gather feedback through user research, app reviews, and support channels to inform product decisions About Best Buy Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Product Manager Best Buy™ India is seeking two Product Managers to join and play a pivotal role in delivering products for Best Buy’s Mobile App Growth team. As a Product Manager, you will partner with key internal teams, engage in customer research, execute data-driven prioritization to design, build, and launch initiatives driving supporting both customer needs and business objectives and key results. You will champion your strategy and obtain buy-in from key stakeholders across the organization, including executive leadership. If you are analytical, detail and results oriented, have excellent problem-solving skills and a strong work ethic, you are an ideal candidate for this role. You must demonstrate the ability to manage multiple projects simultaneously, work cross-functionally to drive them to completion and measure outcomes. You will demonstrate keen skills working across departments to collaborate with product managers, engineers, and user experience designers. At Best Buy, we create work environments where every employee feels like they truly belong and contribute to the team’s shared purpose. The team is committed to being one of the best companies for our customers and employees by fully embracing people from all backgrounds and identities. The team’s customer base is diverse and is committed to ensuring the workforce is reflective of the communities we serve. Best Buy is obsessed with building long-term relationships with applicants, employees, and customers. If you like working in an environment that inspires individual and team success, you'd be a great addition here. Team Overview The Mobile App Growth Team is a cross-functional group of product managers, designers, and engineers dedicated to delivering seamless, innovative, and user-centric mobile app experiences. Our mission is to craft intuitive and high-performing mobile app features that delight users and drive engagement across platforms. The Mobile App Growth team defines and prioritizes mobile feature initiatives aligned with business goals and user needs. Our designers create elegant, accessible, and responsive interfaces tailored for mobile-first experiences. Our engineers build and maintain robust, scalable, and performant mobile applications using modern development frameworks and tools. We continuously gather user feedback, run experiments, and iterate quickly to improve app functionality and usability. Whether it’s iOS, Android, or hybrid solutions, we ensure consistent quality and performance across all devices. Our Team Values: User Obsession: Every feature starts with empathy for the user Agility: We move fast, test often, and adapt quickly Collaboration: We work closely across disciplines to bring ideas to life Quality First: We uphold high standards in code, design, and user experience Key Responsibilities Effectively craft clear product outcomes and vision for complex products with limited supervision, clearly demonstrating understanding of the product goals and organizational needs Demonstrate skills in connecting Best Buy's broader strategic vision to their own product and product vision Effectively translate business strategies into product strategies, value increments, and product specifications to deliver against our core customer value propositions, and our company strategic and financial goals Help manage the creation and maintenance of user stories and business requirements for new features and enhancements leveraging multiple work streams Prioritize new feature launches based on competitive analysis, industry trends, emerging technologies, and company vision Demonstrate empathy for the customer and steer discussions to how to build customer trust Influence cross functional team(s) without formal authority Articulate clear and concise requirements for new products and features Analyze complex data sets and leverage that analysis to make data-driven product decisions Work within a matrix organization collaborating with business stakeholders, user experience (UX) teams, engineers, and other relevant digital and technology and business teams Improve value creation by defining and aligning on KPIs to measure success Work under rapid development cycles with medium to large teams to achieve a common goal Participate in day-to-day product team activities, driving high quality customer experiences and exploring what is possible with technology Requirements 7+ years of Product Management experience with a bachelor’s degree, OR experience working with Development, User Experience, Strategy, or related. Including: 1+ year of experience with direct people management and team management 1+ year of relevant experience in strategy creation, customer-focused solutioning, cross-functional leadership, or related Technical fluency around mobile app development best practices to collaborate effectively with mobile engineers Proven success in launching and scaling mobile app features and shopping experiences. Deep understanding of mobile UX/UI best practices Familiarity with agile development and tools like Jira, Confluence, and MIRO Preferred Experience working in an omni-channel retail environment Experience translating emerging mobile app user trends and translating those trends to key features that scale Experience with A/B Testing, AI-driven personalization and mobile analytics About Best Buy Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Key Responsibilities: Effectively craft clear product outcomes and vision for complex products with limited supervision, clearly demonstrating understanding of the product goals and organizational needs Demonstrate skills in connecting Best Buy's broader strategic vision to their own product and product vision Effectively translate business strategies into product strategies, value increments, and product specifications to deliver against our core customer value propositions, and our company strategic and financial goals Help manage the creation and maintenance of user stories and business requirements for new features and enhancements leveraging multiple work streams Prioritize new feature launches based on competitive analysis, industry trends, emerging technologies, and company vision Demonstrate empathy for the customer and steer discussions to how to build customer trust Influence cross functional team(s) without formal authority Articulate clear and concise requirements for new products and features Analyze complex data sets and leverage that analysis to make data-driven product decisions Work within a matrix organization collaborating with business stakeholders, user experience (UX) teams, engineers, and other relevant digital and technology and business teams Improve value creation by defining and aligning on KPIs to measure success Work under rapid development cycles with medium to large teams to achieve a common goal Participate in day-to-day product team activities, driving high quality customer experiences and exploring what is possible with technology Requirements: 7+ years of Product Management experience with a bachelor’s degree, OR experience working with Development, User Experience, Strategy, or related. Including: 1+ year of experience with direct people management and team management 1+ year of relevant experience in strategy creation, customer-focused solutioning, cross-functional leadership, or related Technical fluency around mobile app development best practices to collaborate effectively with mobile engineers Proven success in launching and scaling mobile app features and shopping experiences. Deep understanding of mobile UX/UI best practices Familiarity with agile development and tools like Jira, Confluence, and MIRO Preferred: Experience working in an omni-channel retail environment Experience translating emerging mobile app user trends and translating those trends to key features that scale Experience with A/B Testing, AI-driven personalization and mobile analytics About Best Buy Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Key Responsibilities Effectively craft clear product outcomes and vision for complex products with limited supervision, clearly demonstrating understanding of the product goals and organizational needs Demonstrate skills in connecting Best Buy's broader strategic vision to their own product and product vision Effectively translate business strategies into product strategies, value increments, and product specifications to deliver against our core customer value propositions, and our company strategic and financial goals Help manage the creation and maintenance of user stories and business requirements for new features and enhancements leveraging multiple work streams Prioritize new feature launches based on competitive analysis, industry trends, emerging technologies, and company vision Demonstrate empathy for the customer and steer discussions to how to build customer trust Influence cross functional team(s) without formal authority Articulate clear and concise requirements for new products and features Analyze complex data sets and leverage that analysis to make data-driven product decisions Work within a matrix organization collaborating with business stakeholders, user experience (UX) teams, engineers, and other relevant digital and technology and business teams Improve value creation by defining and aligning on KPIs to measure success Work under rapid development cycles with medium to large teams to achieve a common goal Participate in day-to-day product team activities, driving high quality customer experiences and exploring what is possible with technology Requirements 7+ years of Product Management experience with a bachelor’s degree, OR experience working with Development, User Experience, Strategy, or related. Including: 1+ year of experience with direct or indirect people management and team management 1+ year of relevant experience in strategy creation, customer-focused solutioning, cross-functional leadership, or related Strong understanding of agile methodologies and product development processes Experience working with cross-functional teams in a tech-driven environment Excellent communication, organizational, and stakeholder management skills Analytical mindset with excellent problem-solving capabilities Ability to make data-driven decisions and balance business, tech, and user needs Preferred Experience working in an omni-channel retail environment Experience in building customer facing Products Experience working in a cross functional global team Master of Business Administration About Best Buy Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Key Responsibilities: Contribute to the delivery of complex solutions, coding larger features from start to finish Actively participate in planning, and performing code and architecture reviews of their team’s product Help ensure the quality and integrity of the Software Development Life Cycle (SDLC) for their team and identify opportunities for improvement in how the team works, through usage of recommended tools and practices Develop and maintain automated UI and end-to-end tests for React Native mobile and React web applications Create reusable, maintainable, and scalable test frameworks using modern automation tools Collaborate closely with developers, product managers, and QA team members to understand requirements, acceptance criteria, and edge cases Integrate automated tests into CI/CD pipelines (e.g., GitHub Actions, Bitrise, Jenkins) Debug and troubleshoot test failures; identify root causes and communicate issues to engineering teams Participate in code reviews, sprint planning, and QA process improvement initiatives Ensure consistent execution of tests across environments (staging, pre-prod, production) Contribute to test data management and environment setup as part of test planning Requirements: 3+ years of relevant professional experience with a bachelor’s or associate degree, OR equivalent. Including: 1+ years of experience with mobile platforms (Android/iOS), build systems (Gradle, Xcode, CocoaPods), and automation tools (Appium, Detox, Fastlane) 2+ years of professional experience in manual testing for mobile and web applications 1+ years of experience with automation testing technologies like Selenium, Detox, Jest, Mocha, WebDriverIO etc. 1+ years of experience with cloud-based CI/CD platforms like Jenkins, GitHub Actions for mobile apps 1+ years of experience working with Git, release branches, version control, and automated build tools Strong technical background in mobile and web test automation, release engineering, and CI/CD pipelines Good communication skills with a track record of building and managing high-performing teams Preferred: 1+ years of Mobile App development experience with React Native 1+ years of proven experience in build test frameworks (functional, non-functional) development 1+ years of experience in authoring test strategies for large enterprises and implementation of test data definitions 1+ years of web development experience with React Experience working with mocking libraries for React and React Native applications About Best Buy: Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Key Responsibilities: Independently complete small- to medium-sized features and defects Participate in team planning activities Able to triage simple issues independently, and more complex issues with some assistance Participate in technical design and review of features, with guidance Consistently follow best practices and guidelines Help to mentor new team members Know how to prioritize your own work Understand the business supported by your applications Proactively communicate status and issues to their manager Propose ideas within the team to increase effectiveness through automation Focused learning to attain expertise in one or more technical areas Show a commitment to delivery deadlines, in particular seasonal and vendor partner deadlines that are critical to Best Buy’s continued success Requirements: 3+ years of relevant professional experience with a bachelor’s or associate degree, OR equivalent. Including: 1+ years of experience with Mobile App development using frameworks like React Native 1+ years of experience with Web development using TypeScript, and frameworks like React 1+ years of experience with unit testing, integration testing, and CI/CD pipelines Preferred: Good understanding of software architecture principles and design patterns Prior experience building backend systems in either: Java with Spring/Spring Boot, OR C# with .NET Core / .NET 6+ Experience with REST APIs, JSON, and HTTP protocols Good understanding of relational databases (e.g., PostgreSQL, SQL Server, MySQL) and ORM frameworks (e.g., Hibernate, Entity Framework) Familiarity with containerization (Docker) and cloud platforms (AWS, Azure, or GCP). Familiarity with event-driven architectures (Kafka, RabbitMQ, etc.) Familiarity with NoSQL databases (MongoDB, Redis, etc.) Experience working in Agile/Scrum environments About Best Buy: Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Key Responsibilities: Effectively craft clear product outcomes and vision for complex products with limited supervision, clearly demonstrating understanding of the product goals and organizational needs Demonstrate skills in connecting Best Buy's broader strategic vision to their own product and product vision Effectively translate business strategies into product strategies, value increments, and product specifications to deliver against our core customer value propositions, and our company strategic and financial goals Help manage the creation and maintenance of user stories and business requirements for new features and enhancements leveraging multiple work streams Prioritize new feature launches based on competitive analysis, industry trends, emerging technologies, and company vision Demonstrate empathy for the customer and steer discussions to how to build customer trust Influence cross functional team(s) without formal authority Articulate clear and concise requirements for new products and features Analyze complex data sets and leverage that analysis to make data-driven product decisions Work within a matrix organization collaborating with business stakeholders, user experience (UX) teams, engineers, and other relevant digital and technology and business teams Improve value creation by defining and aligning on KPIs to measure success Work under rapid development cycles with medium to large teams to achieve a common goal Participate in day-to-day product team activities, driving high quality customer experiences and exploring what is possible with technology Requirements: 7+ years of Product Management experience with a bachelor’s degree, OR experience working with Development, User Experience, Strategy, or related. Including: 1+ year of experience with direct people management and team management 1+ year of relevant experience in strategy creation, customer-focused solutioning, cross-functional leadership, or related Technical fluency around mobile app development best practices to collaborate effectively with mobile engineers Proven success in launching and scaling mobile app features and shopping experiences. Deep understanding of mobile UX/UI best practices Familiarity with agile development and tools like Jira, Confluence, and MIRO Preferred: Experience working in an omni-channel retail environment Experience translating emerging mobile app user trends and translating those trends to key features that scale Experience with A/B Testing, AI-driven personalization and mobile analytics About Best Buy Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Key Responsibilities: Own the release calendar and manage the end-to-end release process for mobile apps on iOS and Android Coordinate and execute OTA releases using tools such as Code Push or custom delivery systems, ensuring that hotfixes and incremental updates reach users without requiring app store resubmissions Demonstrate creativity and take initiative in solving complex problems Collaborate with engineering, QA, product management, partner teams and other stakeholders to define release scope and deliverables Coordinate build submissions, version control, and deployment through App Store Connect and Google Play Console Monitor and manage pre-release testing (e.g., TestRail) and ensure all test cases are covered and defects resolved Ensure compliance with Apple and Google policies and requirements Create and maintain release documentation, release notes, and deployment guides Communicate release status, issues, and risks to leadership and cross-functional teams Facilitate go/no-go meetings and post-release reviews to capture learnings and improve future cycles Manage hotfixes and emergency releases when needed Drive process improvements for release automation, testing, and coordination Track and report on release KPIs and success metrics Proactively communicate status and issues to their manager Requirements: 4+ years of relevant professional experience with a bachelor's degree OR equivalent. Including: 3+ years coordinating mobile app releases using App Store Connect and Google Play Console 3+ years of experience with build submission workflows and coordinating with engineering teams 1+ years of experience working with OTA systems such as CodePush or Expo OTA Proficiency with GitHub UI, branching workflows, and basic familiarity with version control concepts (no coding required) Strong organizational, project management, and stakeholder communication skills Experience owning or maintaining a release calendar, driving go/no go decisions and tracking release health Familiarity with submission guidelines for iOS and Android platforms Awareness of staged rollouts, crash monitoring tools (Sentry, Dynatrace) and feature flag management Preferred: Exposure to Jenkins or similar CICD tools (user level not engineering setup) Experience documenting release playbooks, creating release notes and working in TestRail or similar QA tools Comfortable working in Jira, Confluence or similar planning tools About Best Buy Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Key Responsibilities: Own the release calendar and manage the end-to-end release process for mobile apps on iOS and Android Coordinate and execute OTA releases using tools such as Code Push or custom delivery systems, ensuring that hotfixes and incremental updates reach users without requiring app store resubmissions Demonstrate creativity and take initiative in solving complex problems Collaborate with engineering, QA, product management, partner teams and other stakeholders to define release scope and deliverables Coordinate build submissions, version control, and deployment through App Store Connect and Google Play Console Monitor and manage pre-release testing (e.g., TestRail) and ensure all test cases are covered and defects resolved Ensure compliance with Apple and Google policies and requirements Create and maintain release documentation, release notes, and deployment guides Communicate release status, issues, and risks to leadership and cross-functional teams Facilitate go/no-go meetings and post-release reviews to capture learnings and improve future cycles Manage hotfixes and emergency releases when needed Drive process improvements for release automation, testing, and coordination Track and report on release KPIs and success metrics Proactively communicate status and issues to their manager Requirements: 7+ years of relevant experience with a bachelor’s degree OR equivalent relevant professional experience. Including: 5+ years managing mobile app releases or coordinating mobile deployments across iOS and Android platforms 5+ years of hands-on experience using App Store Connect and Google Play Console for release coordination 3+ years of exposure to Jenkins or similar CICD tools (user level not engineering setup) 2+ years managing OTA deployments using tools like Microsoft Code Push or Expo OTA 2+ years working with GitHub UI, release branching workflows, and basic version control concepts (no engineering background required) Strong project management, cross-functional coordination, and stakeholder communication skills Deep understanding of submission guidelines for iOS and Android platforms Proven ability to drive go/no-go meetings, manage hotfix releases, and track release health metrics Preferred: Familiarity with feature flag tools and managing staged rollouts across mobile populations Understanding of mobile analytics, crash monitoring, and performance observability tools (Sentry, Dynatrace) Experience creating release documentation, playbooks, and managing test case coverage via tools like TestRail Comfortable working in Jira, Confluence, and other agile planning and reporting platforms About Best Buy Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Key Responsibilities: Champion the vision, strategy, and execution of transformative initiatives that deliver impactful outcomes and elevate the employee experience. Develop and implement robust measurement frameworks to assess and drive progress on complex, high-priority projects. Lead cross-functional collaboration to proactively address challenges on multifaceted initiatives, ensuring seamless stakeholder alignment. Leverage customer insights and feedback to continuously refine strategies and enhance business solutions. Cultivate and maintain strategic relationships to identify opportunities for innovation and deliver superior products and services. Direct and mentor a dynamic team, managing individual performance through regular coaching, development planning, and navigating the complexities of a global, matrixed organization. Effectively guide stakeholders through transformational change journeys by communicating strategies and driving adoption of new initiatives. Anticipate and articulate the impacts of change, providing clear communication to support the successful transition and sustainability of new processes. Serve as a key change agent, championing adoption of innovative practices and fostering a culture of continuous improvement. Deliver comprehensive analysis of current and future state workstreams, clearly articulating the value and impact of proposed solutions to inform strategic decision-making. Requirements: Bachelor's degree or advanced degree in Business, Marketing, Communications, Computer Science, Engineering, or related field or equivalent experience 10+ years of technology project management or delivery management experience including: 4+ years of direct people management experience, leading high performing and engaged teams 1+ years in transformation experience in people, process or technology transformation Experience with change management, business analysis, or process analysis Proven expertise in spearheading people-centric or transformational initiatives, encompassing areas such as inclusion and belonging, skills development, talent acquisition, organizational transformation, and overall talent optimization Experience leading the people side of change for technologists Proven experience leveraging customer insights and feedback to continuously refine strategies and enhance business solutions Experience working to define, collaborate and deliver outcomes Excellent communication skills, both orally and in writing Experience communicating with a wide spectrum of cross-functional stakeholders, including executives, and influencing without authority Strong business and technology acumen Organizational agility Preferred: Understanding of product team practices Experience leading matrixed teams Experience supporting multi-geographical teams Experience working on a technology delivery team About Best Buy: Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Key Responsibilities Effectively craft clear product outcomes and vision for complex products with limited supervision, clearly demonstrating understanding of the product goals and organizational needs Demonstrate skills in connecting Best Buy's broader strategic vision to their own product and product vision Effectively translate business strategies into product strategies, value increments, and product specifications to deliver against our core customer value propositions, and our company strategic and financial goals Help manage the creation and maintenance of user stories and business requirements for new features and enhancements leveraging multiple work streams Prioritize new feature launches based on competitive analysis, industry trends, emerging technologies, and company vision Demonstrate empathy for the customer and steer discussions to how to build customer trust Influence cross functional team(s) without formal authority Articulate clear and concise requirements for new products and features Analyze complex data sets and leverage that analysis to make data-driven product decisions Work within a matrix organization collaborating with business stakeholders, user experience (UX) teams, engineers, and other relevant digital and technology and business teams Improve value creation by defining and aligning on KPIs to measure success Work under rapid development cycles with medium to large teams to achieve a common goal Participate in day-to-day product team activities, driving high quality customer experiences and exploring what is possible with technology Requirements 7+ years of Product Management experience with a bachelor’s degree, OR experience working with Development, User Experience, Strategy, or related. Including: 1+ year of experience with direct or indirect people management and team management 1+ year of relevant experience in strategy creation, customer-focused solutioning, cross-functional leadership, or related Strong understanding of agile methodologies and product development processes Experience working with cross-functional teams in a tech-driven environment Excellent communication, organizational, and stakeholder management skills Analytical mindset with excellent problem-solving capabilities Ability to make data-driven decisions and balance business, tech, and user needs Preferred Experience working in an omni-channel retail environment Experience in building customer facing Products Experience working in a cross functional global team Master of Business Administration About Best Buy Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Key Responsibilities Craft and drive complex product(s) and experience vision across a matrixed organization independently Proficiently lead long term vision strategically aligned to the organizational goals Mastery in translating business needs into customer goals and features Mastery in both crafting and driving the vision, strategy, and overall execution for a highly complex product line or multiple product lines Deliver against core customer value propositions and Best Buy's strategic and financial goals Demonstrate empathy for the customer, and steer discussions to how to build customer trust Reduce system constraints (resource, financial, technology) to build long-term customer engagement and brand love Demonstrate the test / learn / iterate mindset Lead teams to innovate and transform by embracing new ways of working Demonstrate an innovative mindset and find ways to push through adversity Analyze product performance through qualitative and quantitative analysis tools and processes Requirements 12+ years of Product Management experience with a bachelor’s degree, OR experience working with Development, User Experience, Strategy, or related. Including: 4+ years of experience with direct people management and team management 2+ years of relevant experience in strategy creation, customer-focused solutioning, cross-functional leadership, or related Prior experience as an individual contributor product manager Experience working in a highly complex and distributed organization Experience coaching and leading product managers Ability to lead and influence a team while fostering relationships across multiple enterprise-wide teams Exceptional communication skills, able to present complex information to stakeholders at all levels of the organization Demonstrated bias for action, adept at strategic planning, defining OKRs, and driving business outcomes Expert at working in an agile environment Expert using analytics and KPIs to drive decision making Preferred Experience working in an omni-channel retail environment Demonstrated record of building platform products at scale Experience working in a cross functional global team About Best Buy Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Key Responsibilities: Independently complete small- to medium-sized features and defects Participate in team planning activities Able to triage simple issues independently, and more complex issues with some assistance Participate in technical design and review of features, with guidance Consistently follow best practices and guidelines Help to mentor new team members Know how to prioritize your own work Understand the business supported by your applications Proactively communicate status and issues to their manager Propose ideas within the team to increase effectiveness through automation Focused learning to attain expertise in one or more technical areas Show a commitment to delivery deadlines, in particular seasonal and vendor partner deadlines that are critical to Best Buy’s continued success Requirements: 3+ years of relevant professional experience with a bachelor’s or associate degree, OR equivalent. Including: 1+ years of experience with Mobile App development using frameworks like React Native 1+ years of experience with Web development using TypeScript, and frameworks like React 1+ years of experience with unit testing, integration testing, and CI/CD pipelines Preferred: Good understanding of software architecture principles and design patterns Prior experience building backend systems in either: Java with Spring/Spring Boot, OR C# with .NET Core / .NET 6+ Experience with REST APIs, JSON, and HTTP protocols Good understanding of relational databases (e.g., PostgreSQL, SQL Server, MySQL) and ORM frameworks (e.g., Hibernate, Entity Framework) Familiarity with containerization (Docker) and cloud platforms (AWS, Azure, or GCP). Familiarity with event-driven architectures (Kafka, RabbitMQ, etc.) Familiarity with NoSQL databases (MongoDB, Redis, etc.) Experience working in Agile/Scrum environments About Best Buy: Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Key Responsibilities: Contribute to the delivery of complex solutions, coding larger features from start to finish Actively participate in planning, and performing code and architecture reviews of their team’s product Help ensure the quality and integrity of the Software Development Life Cycle (SDLC) for their team and identify opportunities for improvement in how the team works, through usage of recommended tools and practices Develop and maintain automated UI and end-to-end tests for React Native mobile and React web applications Create reusable, maintainable, and scalable test frameworks using modern automation tools Collaborate closely with developers, product managers, and QA team members to understand requirements, acceptance criteria, and edge cases Integrate automated tests into CI/CD pipelines (e.g., GitHub Actions, Bitrise, Jenkins) Debug and troubleshoot test failures; identify root causes and communicate issues to engineering teams Participate in code reviews, sprint planning, and QA process improvement initiatives Ensure consistent execution of tests across environments (staging, pre-prod, production) Contribute to test data management and environment setup as part of test planning Requirements: 3+ years of relevant professional experience with a bachelor’s or associate degree, OR equivalent. Including: 1+ years of experience with mobile platforms (Android/iOS), build systems (Gradle, Xcode, CocoaPods), and automation tools (Appium, Detox, Fastlane) 2+ years of professional experience in manual testing for mobile and web applications 1+ years of experience with automation testing technologies like Selenium, Detox, Jest, Mocha, WebDriverIO etc. 1+ years of experience with cloud-based CI/CD platforms like Jenkins, GitHub Actions for mobile apps 1+ years of experience working with Git, release branches, version control, and automated build tools Strong technical background in mobile and web test automation, release engineering, and CI/CD pipelines Good communication skills with a track record of building and managing high-performing teams Preferred: 1+ years of Mobile App development experience with React Native 1+ years of proven experience in build test frameworks (functional, non-functional) development 1+ years of experience in authoring test strategies for large enterprises and implementation of test data definitions 1+ years of web development experience with React Experience working with mocking libraries for React and React Native applications About Best Buy: Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Key Responsibilities: Modernization Strategy & Execution: Evaluate and prioritize modernization opportunities through a technology-first lens, leveraging a structured prioritization framework. Translate strategic goals into executable initiatives that deliver measurable business value. Cross-Domain Collaboration: Partner with domain leaders and business owners to co-create delivery models for modernization. Guide teams in developing compelling business cases that align with enterprise priorities and drive impactful outcomes. Team Formation & Leadership: Build and lead high-performing, cross-functional teams to execute modernization projects. Define organizational structures and roles in collaboration with technology partners to ensure delivery excellence. Engineering & Architecture Evolution: Continuously refine software engineering and architectural patterns based on emerging technologies, industry trends, and internal learnings. Champion the adoption of modern development practices across the organization. Scalable Delivery & Standardization: Lead the execution of initial modernization projects and evolve them into standardized, reusable patterns for broader adoption across the Digital, Analytics, and Technology (DAT) ecosystem. Financial Stewardship & Executive Reporting: Oversee budget planning and resource allocation for modernization initiatives. Communicate progress, risks, and prioritization decisions to senior leadership and executive stakeholders with clarity and transparency. Advisory & Enablement: Serve as a trusted advisor to domain teams, helping them plan, prioritize, and execute modernization efforts effectively. Foster a culture of continuous improvement and innovation. Requirements: 18+ years of relevant experience with a bachelor’s degree OR equivalent relevant professional experience. Including: 8+ years of experience managing and leading engineering teams, including managing managers Proven experience leading large, globally distributed teams Strong cross-domain collaboration with business and technology partners Demonstrated success in driving complex modernization initiatives Preferred: 5+ year of experience with messaging frameworks like IBM MQ, Rabbit MQ, Kafka 7+ years of experience with public cloud native architectures preferably on AWS or GCP 5+ years' experience with Relational and NoSQL databases like Oracle, MySQL, Aurora, PostgreSQL, Cassandra, DynamoDB, etc. Experience with Java, Groovy, REST, JSON Experience with OpenShift / Kubernetes / Docker / EKS About Best Buy: Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Key Responsibilities: Lead multiple teams responsible for software products with company-wide impacts and outcomes, in partnership with key stakeholders Provide strategic direction for the team and associated product area, ensuring alignment with organizational and portfolio goals Coach and develop managers, senior managers, and associate directors on their team who are themselves responsible for their teams and outcomes Ensure the quality and integrity of the Software Development Life Cycle (SDLC) for their teams and identify opportunities for improvement in how the teams work, through usage of recommended tools and practices Conduct 1:1s with their direct reports, and skip-level discussions for team members to assess team health, promote cohesion and camaraderie, and identify and solve issues across the organization Work with product teams to broadly prioritize and scope work Ability to triage and manage complex, high-pressure production issues Contribute to architecture by asking the right questions to ensure architecture matches business needs for the area Demonstrate a test/learn/iterate mindset, emphasizing progress over perfection Can connect the larger organization strategic goals directly to their team's tactical goals and can effectively communicate that to their teams Requirements: 15+ years of relevant experience with a bachelor’s degree OR equivalent relevant professional experience. Including: 6+ years of experience managing and leading engineering teams and managing managers 2+ years of experience leading projects using React Native, React JS, Node.js and related frameworks 2+ years of leading teams using agile engineering and planning practices such as TDD, CI/CD, Kanban 3+ years of experience with designing, building and maintaining high traffic, mission critical systems 2+ years of system design using edge caching such as Akamai, GraphQL and caching strategies Preferred: Experience working in an omni-channel retail environment 1+ years with any of the following: Integrating front end and middle tier components with an ML or LLM system Building personalization experiences Ability to build and optimize web applications and platforms in a cloud environment with a solid understanding of system design Demonstrated ability to lead collaboration between engineers and product managers Excellent communication skills, especially when working with a distributed team Ability to triage and manage complex, production issues. About Best Buy: Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Key Responsibilities Lead multiple teams responsible for software products with company-wide impacts and outcomes, in partnership with key stakeholders Provide strategic direction for the team and associated product area, ensuring alignment with organizational and portfolio goals Coach and develop managers, senior managers, and associate directors on their team who are themselves responsible for their teams and outcomes Ensure the quality and integrity of the SDLC for their teams and identify opportunities for improvement in how the teams work, through usage of recommended tools and practices Conduct 1:1s with their direct reports, and skip-level discussions for team members to assess team health, promote cohesion and camaraderie, and identify and solve issues across the organization Work with product teams to broadly prioritize and scope work Ability to triage and manage complex, high-pressure production issues Contribute to architecture by asking the right questions to ensure architecture matches business needs for the area Demonstrate a test/learn/iterate mindset, emphasizing progress over perfection Can connect the larger organization strategic goals directly to their team's tactical goals and can effectively communicate that to their teams Requirements 15+ years of relevant experience with a bachelor’s degree OR equivalent relevant professional experience. Including: 6+ years of experience managing and leading engineering teams and managing managers 2+ years of experience leading projects using React Native, React JS, Node.js and related frameworks 2+ years of leading teams using agile engineering and planning practices such as TDD, CI/CD, Kanban 3+ years of experience with designing, building and maintaining high traffic, mission critical systems 2+ years of system design using edge caching such as Akamai, GraphQL and caching strategies Preferred Experience working in an omni-channel retail environment 1+ years with any of the following: Integrating front end and middle tier components with an ML or LLM system Building personalization experiences Ability to build and optimize web applications and platforms in a cloud environment with a solid understanding of system design Demonstrated ability to lead collaboration between engineers and product managers Excellent communication skills, especially when working with a distributed team Ability to triage and manage complex production issues About Best Buy Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc.
Senior Director – Software Engineering Bengaluru, India | Hybrid Work Model About Best Buy: Best Buy™ India is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes for Best Buy, our customers, employees and partners every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact. Best Buy is North America's No. 1 tech specialty retailer, with approximately $42 billion in annual revenue and 85,000 employees worldwide. Our purpose is to enrich lives through technology, and we do that by helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day. This position is based in Bengaluru. Best Buy™ India operates under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday. As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods. All employees at Best Buy™ India work for BBY Services India LLP, which is owned by subsidiaries of Best Buy Co. Inc. This leadership role offers the opportunity to work with global stakeholders and cutting-edge technologies, including public cloud platforms, omnichannel systems, and AI-driven engagement tools. You’ll lead the development of high-impact software platforms while championing engineering best practices and fostering an inclusive, high-performance culture. Key Responsibilities: Build and lead multiple engineering teams and deliver large scale software products in partnership with key stakeholders with company-wide impacts and outcomes Connect the larger organization strategic goals directly to their team's goals and can effectively communicate that to their teams Guide production support for complex and high-priority issues Provide strategic direction aligned with broader business goals Build a high-performing organization by mentoring senior managers and engineering leaders Drive continuous improvement in software development lifecycle (SDLC) quality, tools, and innovation Partner with global executive stakeholders on long-term initiatives and priorities Architect and modernize solutions with a customer-first mindset Excellent communication and leadership skills, with the ability to influence both technical and non-technical stakeholders Champion a test / learn / iterate culture focused on progress and outcomes What You Bring: 18+ years of experience in technology, including: 8+ years of experience managing engineering leaders 7+ years of experience with full stack modern web frameworks (React, Node, Java or, Python or Node or GoLang) 7+ years building SaaS applications at enterprise scale 7+ years of experience in cloud-native architecture (AWS or GCP preferred) 3+ years of experience in omnichannel technology (e.g., contact center platforms, digital communication tools) Experience with Google Customer Engagement Suite (e.g., DialogFlow, Agent Assist) Exposure to LLMs, Gen AI technologies, and responsible AI practices About the Opportunity: Location: Bengaluru, India Work Mode: Hybrid (in-office 3 days / week) Compensation & Benefits: Industry leading; based on experience and expertise Why Apply: Join a purpose-driven company at the forefront of redefining customer experience through technology. You’ll work with visionary leaders, world-class talent, and next-gen tools to help shape the future of omnichannel engagement and commerce.