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Technical Specialist Representative Morningstar

3.0 - 7.0 years

0 Lacs

navi mumbai, maharashtra

On-site

Role Overview: The Technical Support team at Morningstar plays a crucial role as the second line support in Client Support Services. You will be responsible for assisting clients in efficiently using products that offer high-quality data, independent research, and technological expertise. Collaborating closely with Product Development, Product Management, and Sales teams, you will ensure an excellent client service model to help clients effectively achieve their goals. Key Responsibilities: - Take ownership of escalated cases from the Customer Support team and internal customers - Deliver outstanding customer service by efficiently resolving client issues and requests - Apply a professional,...

Posted 2 months ago

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