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0.0 - 2.0 years
1 - 4 Lacs
Kolkata
Work from Office
Walk IN Interview Date 14/05/2025 Customer Support Agent -English & Bengali Our Ideal Customer Support Agent will take responsibility for the following: Respond efficiently, accurately and with compassion to users who reach out to the platform to appeal a suspension on their account or device. Learn and utilize various tools and SOPs appropriately. Stay up-to-date with policy and process changes. Follow up for more information to resolve the users issue and explain possible solutions to ensure our users feel supported and valued. Expectations: B2 English level required (Able to understand/read documents). Excellent verbal and written communication skills in English and Bengali , with the ability to express ideas clearly and concisely. Experience with handling highly sensitive customer issues and de-escalating Proficiency with computers, CRM software, and strong typing skills. First-class time management and decision-making skills. New graduates are welcome. Being able to start working immediately is a strong plus. If you are interested come down for an interview tomorrow 14 feb 10am-2pm at Gear INC 7th Floor, Godrej Genesis, Street Number 18, Block EP&GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091 Contact Person : Srubabati ( 7003343976 ) ",
Posted 4 weeks ago
0.0 - 4.0 years
1 - 2 Lacs
Kolkata
Work from Office
Responsibilities: * Manage sales orders from start to finish * Coordinate with clients on requirements and deliveries * Ensure timely back office operations support * Execute sales strategies through procurement and negotiation Client quotations Annual bonus Health insurance Provident fund
Posted 4 weeks ago
1.0 - 3.0 years
1 - 2 Lacs
Kolkata
Work from Office
Generate sales for digital marketing services via cold calling and regular visits. Conduct client meetings, present solutions, and negotiate effectively. Achieve monthly sales targets. Maintain a positive, approachable personality. Travel allowance Employee state insurance Sales incentives
Posted 4 weeks ago
10.0 - 15.0 years
8 - 10 Lacs
Kolkata
Work from Office
To maximize publicity of Events / Activities, dealing with media partners & building brand visibility. Liaison with Govt. bodies for CSR project permission, clearance and validation as required . 1st Point of Contact for all Agencies Health insurance Mobile bill reimbursements Performance bonus
Posted 4 weeks ago
1.0 - 6.0 years
1 - 1 Lacs
Howrah
Work from Office
Responsibilities: Close deals with customers at showroom, retail & counter locations. Manage customer relationships through exceptional service. Maintain high standards of product knowledge and presentation. Food allowance Health insurance Sales incentives Annual bonus Provident fund
Posted 1 month ago
1.0 - 4.0 years
1 - 4 Lacs
Kolkata
Work from Office
Job title: Team L ead_ Content Moderation Working Location: Kolkata, India. Job Description: Our International company is seeking TL for Content Moderation in India. Ideal candidates can adapt and are well-known for fast-moving and last-moment change. Key Responsibilitie Manage, inspire, and mentor a group of content moderators along with TLs. Hold regular team meetings, evaluate performance, and offer helpful criticism. Manage escalations and challenging situations while advising and supporting moderators. Make sure that all content moderation tasks are completed smoothly and effectively. Keep up with platform rules and regulations and make sure the team follows them. Keep an eye on the correctness and quality of the content, pointing out any shortcomings. Implement quality assurance procedures to uphold strict criteria for moderation. To ensure consistency and correctness, conduct audits and evaluations of the moderators actions. Conduct briefings & process updates to the team to improve their abilities. Work together to update and improve the content rules and policies with the content policy team. Inform the moderation of any modifications to the policy. Manage client escalations and reverts to the client mails immediately. Should make himself approachable for moderators. Report any issue, challenges directly to the reporting manager immediately. Will be responsible for checking the roster adherence of moderators and managing shrinkages of the floor. Leading team meetings, asking questions to Teamleaders, moderators to better understand the representatives are receiving, educating and coaching workers regarding processes and practices, and explain expectations to moderators. Assisting the team members in identifying trend analysis and establishing call center goals. Ensure the team members are achieving daily productivity and desired service levels as per the KPIs and incase of any deviation correct action plan to be shared. Prepare reports and analyze call center data to improve processes, ensure resources are properly allocated based on the volume trend analysis and maximize the call center efficiency. Attention to details, decisiveness & soft spokenness. Proficiency with the necessary technology, including computers, software applications, phone systems, etc. Qualification Excellent verbal and written communication skills in English and Bengali, with the ability to express ideas clearly and concisely. A track record in content moderation or a related industry. Strong team management and leadership abilities. Excellent interpersonal and communication abilities. Proficiency with software and tools for moderating. Problem-solving and analytical thinking skills. Understanding of the rules and regulations for internet platforms. Ability to manage delicate material and perform under pressure. Knowledge of the moral and legal issues involved in content moderation. Please note candidate has to be open with rotational shift with 2 rotational week off ",
Posted 1 month ago
7.0 - 11.0 years
7 - 11 Lacs
Kolkata
Work from Office
Job Information: You are in charge of leading and supervising a group of content moderators. Guarantee that content guidelines are followed, a secure and polite online environment is maintained, and any platform policy violations are addressed, this function entails monitoring and directing the moderating staff. The Senior Team Leader for Moderation is crucial in preserving the integrity of online platforms and making sure that users are treated with respect and safety. To address new concerns and maintain round-the-clock moderation coverage, this role may entail working erratic hours, including evenings and weekends. Location : Kolkata, India Key Responsibilities: Manage, inspire, and mentor a group of content moderators along with TLs. Hold regular team meetings, evaluate performance, and offer helpful criticism. Manage escalations and challenging situations while advising and supporting moderators. Make sure that all content moderation tasks are completed smoothly and effectively. Keep up with platform rules and regulations and make sure the team follows them. Keep an eye on the correctness and quality of the content, pointing out any shortcomings. Implement quality assurance procedures to uphold strict criteria for moderation. To ensure consistency and correctness, conduct audits and evaluations of the moderators actions. Conduct briefings & process updates to the team to improve their abilities. Work together to update and improve the content rules and policies with the content policy team. Inform the moderation of any modifications to the policy. Manage client escalations and reverts to the client mails immediately. Should make himself approachable for moderators. Report any issue, challenges directly to the reporting manager immediately. Will be responsible for checking the roster adherence of moderators and managing shrinkages of the floor. Leading team meetings, asking questions to Teamleaders, moderators to better understand the representatives are receiving, educating and coaching workers regarding processes and practices, and explain expectations to moderators. Assisting the team members in identifying trend analysis and establishing call center goals. Ensure the team members are achieving daily productivity and desired service levels as per the KPIs and incase of any deviation correct action plan to be shared. Prepare reports and analyze call center data to improve processes, ensure resources are properly allocated based on the volume trend analysis and maximize the call center efficiency. Attention to details, decisiveness & soft spokenness. Proficiency with the necessary technology, including computers, software applications, phone systems, etc. Qualifications and Requirements: A bachelors degree in a field (such as communications, psychology, sociology, or a similar field) that is applicable. Fluent in English. At least C1 level. Excellent verbal and written communication skills in English and Bengali, with the ability to express ideas clearly and concisely. A track record in content moderation or a related industry. Strong team management and leadership abilities. Excellent interpersonal and communication abilities. Proficiency with software and tools for moderating. Problem-solving and analytical thinking skills. Understanding of the rules and regulations for internet platforms. Ability to manage delicate material and perform under pressure. Knowledge of the moral and legal issues involved in content moderation. Benefits: Competitive salary and benefits package. Opportunities for professional development and continuing education. Fulfilling and rewarding work helping individuals improve their mental well-being. Contribution to the overall mental health and wellness of the community. ",
Posted 1 month ago
4.0 - 8.0 years
2 - 6 Lacs
Kolkata
Work from Office
JOB INFORMATION The ideal candidate is a strategic thinker with strong leadership skills, supporting the overall success of the business by managing teams, optimizing processes, and maintaining strong client relationships. Commitment to our people is our real strength and the key to success. Job title: Assistant Manager T&Q (English/ Hindi / Bengali Speaking) Working Location: Kolkata Job Description: Our International company is seeking 1 Assistant Manager Training & Quality in India. Ideal candidates can adapt and are well-known for fast-moving and last-moment change. Main Responsibilities: Provide coaching and feedback to new and existing staff, utilizing proven improvement methodologies. Maintain a comprehensive understanding of the program and compliance requirements for all assigned programs. Conducted end-to-end governance and reported findings on the client-specific QA Scorecard, clearly explaining conclusions. Generate weekly and monthly summary reports detailing monitoring activity for each program and communicate these to Client Services. Ensure each agent per program is monitored at least once monthly, following quality assurance personnel checklists. Participate in weekly calibration calls for each assigned program. Deliver Quality Assurance reviews and feedback to team members, facilitating their professional growth and development. Collaborate effectively with peers and other personnel to positively impact joint activities, projects, or events. Act as a site-level leader as needed, liaising with client training organizations and providing onsite presence when necessary. Work collaboratively with other support teams within the client and Gear Inc. to ensure strong product knowledge among the project. Demonstrate a commitment to attentiveness, persistence, and flexibility while safeguarding the integrity and purpose of our organization. Manage multiple processes and ensure timely delivery, demonstrating an understanding of staffing, process efficiencies, and goal achievement in the contact center environment. Maintain robust risk and compliance practices to ensure adherence to regulatory requirements. Job Requirement: Proven experience in BPO domains. Strong coaching and feedback skills, with a track record of implementing improvement methodologies. Excellent communication and interpersonal skills, with the ability to interact effectively with team members and stakeholders. Ability to adapt to changing company and client requirements, demonstrating flexibility and resilience. Demonstrate leadership capabilities, with experience managing multiple processes and ensuring timely delivery. Sound understanding of staffing, process efficiencies, and goal achievement in a contact center environment. Strong commitment to risk and compliance practices, ensuring adherence to regulatory requirements. Interested candidates should submit their resume and a cover letter outlining their relevant experience and interest in the Assistant Manager T&Q role. Qualified candidates will be contacted for an interview. ",
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Responsibilities: * Manage pipeline from lead to close * Meet revenue targets through effective sales strategies * Identify new business opportunities * Build strong client relationships Provident fund Sports for women Assistive technologies Accessible workspace
Posted 1 month ago
3.0 - 5.0 years
1 - 1 Lacs
Sodepur
Work from Office
Responsibilities: * Prepare financial reports and statements * Ensure compliance with tax laws and regulations * Manage accounts payable/receivable cycle * Maintain accurate accounting records using Tally software Annual bonus Health insurance
Posted 1 month ago
0.0 - 2.0 years
2 - 3 Lacs
Kolkata
Work from Office
East India Works seeks a Facility Manager in Kolkata to oversee building operations, maintenance, vendor management, and safety across three coworking hubs. Ideal for those with 12 years’ experience in coworking or commercial real estate. Health insurance
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Freshers and Experienced Hiring for Ecommerce Backend Operations Any graduate can apply English and Hindi is MUST 6 days working Freshers ctc 20k Exp : Upto 30k Ring 6364907001 Required Candidate profile Candidates should have excellent communication skills In English and Hindi Graduation is a MUST Looking for immediate Joiners Call 6364907001 / Whatsapp 9620551244 Perks and benefits ESI + PF + other Benefits
Posted 1 month ago
2.0 - 3.0 years
3 - 4 Lacs
Kolkata
Work from Office
Responsibilities: * Design, develop, and maintain Shopify stores using NoSQL, JavaScript, React.JS, Firebase, SQL, Liquid, and GraphQL APIs. * Collaborate with cross-functional teams on theme integration and optimization. Health insurance Provident fund
Posted 1 month ago
5.0 - 6.0 years
3 - 4 Lacs
Durgapur
Work from Office
Responsibilities: * Statutory on PF & ESI * Contract Labour Management * File monthly ESIC return through ESIC portal * Ensure compliance with ESIC Act & Rules. * Liaison with EPFO * Submit monthly and annual return on EPFO
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Kolkata
Work from Office
1. Follow up of quotation and getting sales order. 2. Generating new customers through calls / emails from the existing /new database. 3. Maintaining preparing different MIS reports. 4. Existing Client Management. 5. Old Client revival. Experience Requirements : 1. Convent Educated Graduate. Qualification : 1. Proven experience as telesales representative or other sales/customer service role 2. Ability to learn about products and services and describe/explain them to prospects 3. Good Communication skill - English, Hindi Bengali.
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
•Good comms required •Shift timing: 9:30am - 6:30pm •Fresher & Exp both can apply •Need immediate joiner. Language required:- Tamil 10 Telgue 10 Malayalam 10 Gujrati 10 Punjabi 10 Bengali 10 Required Candidate profile - Salary: 12k to 23In Hand - Qualification: Min HSC - Fixed Sunday week off To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mahek :- 7559401618 Perks and benefits High Incentives and growth opportunities.
Posted 1 month ago
1.0 - 2.0 years
1 - 2 Lacs
Kolkata
Work from Office
Responsibilities: * Execute planned sales strategies to meet daily, weekly, and monthly targets. * Manage customer relationships via phone calls and meetings * Generate leads from Retail and F&B for POS software in field sales
Posted 1 month ago
0.0 - 5.0 years
0 - 1 Lacs
North Dum Dum
Work from Office
Responsibilities: * Greet visitors & clients * Maintain front desk operations * Coordinate deliveries & mail * Manage phone calls & messages * Schedule appointments
Posted 1 month ago
2.0 - 7.0 years
0 - 0 Lacs
Kolkata
Work from Office
Responsibilities: * Manage director's calendar & schedule appointments * Coordinate travel arrangements & itineraries * Provide administrative support as needed * Ensure confidentiality at all times Thanks RIGHTCHOICE
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
Asansol
Work from Office
Work From Home Responsibilities: Very low monthly target Maintain customer database accuracy Close deals over phone Generate leads via telesales techniques
Posted 1 month ago
0.0 - 5.0 years
0 - 0 Lacs
Asansol
Work from Office
Work from home Responsibilities: Very minimum monthly target Maintain customer database Cold call leads, close deals Represent company professionally over phone Follow up with prospects
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Responsibilities: * Generate leads through outbound calls * Close deals with persuasive negotiation techniques * Meet sales targets consistently * Manage inside sales pipeline using CRM software
Posted 1 month ago
0.0 - 1.0 years
1 - 1 Lacs
Kolkata
Work from Office
Responsibilities: * Prepare mechanical drawings using AutoCAD software * Collaborate with site engineers on project execution * Conduct draftsman activities with precision instruments * Visit the site to take measurements of machine parts. Food allowance Shift allowance Over time allowance Travel allowance
Posted 1 month ago
6.0 - 11.0 years
12 - 24 Lacs
Bengaluru
Work from Office
Responsibilities: * Lead sales & ops strategy, oversee P&L. * Ensure customer satisfaction, drive revenue growth. * Collaborate with cross-functional teams on strategic initiatives. * Manage budget, analyze market trends. Health insurance Provident fund
Posted 1 month ago
0.0 - 3.0 years
0 - 2 Lacs
New Delhi, Gurugram
Work from Office
Dear Applicant, Exciting opportunities and well defined career at Ienergizer Gurugram..... Ienergizer is one of the leading BPO of India and we are providing worldwide facilities to our staff. We are hiring Regional Language Associates ( Bengali Speaking) so quickly come and Grab the opportunity Number of Openings 100 Walkin at Ienergizer - Monday to Saturday Ienergizer Plot 512-513, Udyog Vihar Phase 3, Sector 19, Gurgaon, Timing:- 10 AM to 4 PM Date of Interview:- 7-July-25 to 18-July-25 Thanks HR Team Ienergizer Mayur @ 8826214837 , Sushil @ 9958785988
Posted 1 month ago
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