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3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
Join us as a Colleague Experience Survey Analyst at Barclays to drive digital HR transformation through data-driven decisions and apply your expertise in employee experience, stats, Python, and SaaS to turn insights into unparalleled colleague experiences. To be successful as a Colleague Experience Survey Analyst, you should have experience with a strong command of analytical and statistical skills (inferential stats, correlations, regression analysis, etc) and a passion for colleague/employee experience. Key skills required include advanced planning and forecasting abilities to anticipate change and align resources, proficiency in benefits tracking to ensure value realization, and a commitment to continuous improvement in change methodology development. Additionally, knowledge of technology change, especially with SaaS products, is crucial to support our digital HR transformation, as well as SQL, Python, or database querying experience. Additional Skills: - Deep understanding of the full survey research process, from questionnaire development to statistical analysis. - Proactive and adaptable approach to work both independently and in collaborative, agile teams, and exceptional decision-making, problem-solving, and presentation abilities. - Mastery in using survey programming platforms like Glint, PeakOn, or Qualtrics, along with proficiency in Microsoft Office Suite, will set you apart in this dynamic role. Qualifications: Minimum bachelor's degree (Preferred master's degree in any discipline). You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role will be based out of Chennai. Shift Hours for this role are 10:00 AM to 6:00 PM IST, with occasional flexibility required for key afternoon meetings. Purpose of the role: To deliver the collection and analysis of research into customer needs, experiences, and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our 20m UK customers. To put the Customer Voice at the heart of everything we do. Accountabilities: - Delivery of end to end research programmes highly synergistic with other research and analytics activities conducted by the business. - Collaboration with various departments to brainstorm innovative design concepts and ensure research findings are integrated into all stages of the innovation cycle. - Development and testing of prototypes, mock-ups, or value propositions to support the analysis of concept development and usability feedback. - Monitoring of emerging technologies, industry trends, design best practices, societal changes, and economic trends. - Utilization of data analytics tools to extract insights from market research, customer surveys, and feedback sessions. - Management of all risk relating to the insight process, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment with Chief Controls Office and Data Privacy Compliance. - Management of all research programs, including oversight of colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness. Assistant Vice President Expectations: - Advise and influence decision-making, contribute to policy development, and take responsibility for operational effectiveness. - Lead a team performing complex tasks, set objectives, and coach employees in pursuit of those objectives. - If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviors. - For an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify new directions for assignments and projects, and consult on complex issues. - Take ownership for managing risk and strengthening controls in relation to the work done. - Engage in complex analysis of data from multiple sources of information, internal and external sources, and communicate complex information effectively. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, and the Barclays Mindset to Empower, Challenge, and Drive.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Colleague Experience Survey Analyst, you will have a significant impact on enhancing employee engagement and experience through data-driven insights and strategic planning. Your role will involve collaborating across various functions to create, implement, and analyze feedback mechanisms that drive organizational transformation and cultivate a culture of excellence. Your responsibilities will include leading the entire survey research process, from developing questionnaires to analyzing data and generating reports. By applying statistical techniques like inferential statistics, correlations, and regression analysis, you will extract valuable insights that guide actionable steps based on employee feedback. Additionally, your expertise will be instrumental in supporting HR digital transformation initiatives and aligning resources to meet organizational needs effectively. The ideal candidate for this role should possess a strong background in survey analytics, with hands-on experience using platforms like Glint, PeakOn, or Qualtrics. Proficiency in SQL, Python, or similar data querying tools is essential, along with skills in benefits tracking, change management, and continuous improvement methodologies. Excellent problem-solving abilities, decision-making skills, and presentation capabilities are crucial for success in this position. Furthermore, candidates with experience in agile team environments and a proactive work approach will stand out. Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, is highly desirable. Business acumen and the ability to translate data into strategic insights and recommendations will be key assets in this role. In terms of qualifications, a Bachelor's degree is required, while a Master's degree in any discipline is preferred. Critical capabilities such as risk and controls, strategic thinking, change and transformation, digital & technology acumen, and role-specific technical competencies may be assessed as part of the evaluation process.,
Posted 1 month ago
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