0.0 years

0 Lacs

gurugram, haryana, india

On-site

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role And Key Responsibilities Handle a team of 20 to 30 people. Responsible for New Hire training and Quality audits. This role requires day to day communication directly with the US clients. Report creation and publishing. Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable le...

Posted 5 days ago

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Team Leader //Assistant Manager//US Healthcare//BPO Hiresquad Resources

1.0 - 3.0 years

0 Lacs

gurugram, haryana, india

On-site

Leading BPO in Gurgaon Hiring For Team Leader/Assistant Manager US Healthcare Process Require Experience in Healthcare(Mandatory) Experience in Prior Authorization is preferred Require min 1Year as Team Leader Experience in International BPO Looking for Candidates from BPO ONLY Strong in Operations Matrices like Attrition, Shrinkage, CSAT, NPS, SLA Must have Excellent Communication Skills CTC UPTO 9.5PA Shifts 24*7 Mail CV at [HIDDEN TEXT] or call at 8467054123 Role and Key Responsibilities: ? Handle a team of 20 to 30 people. ? Responsible for New Hire training and Quality audits. ? This role requires day to day communication directly with the US clients. Report creation and publishing. Res...

Posted 1 month ago

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Team Leader International Voice Process US Healthcare BPO Gurgaon Creative Indians

4.0 - 9.0 years

4 - 8 Lacs

gurugram

Work from Office

Must have Min 1.5yrs exp as Team Leader from International Voice Customer Support process BPO. Well Versed with KPI's. US Healthcare domain knowledge preferred US Shifts Excellent English Call 8447780697 send CV monu@creativeindians.com

Posted 2 months ago

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Team Lead operations (International health care process) Minutes to Seconds

5.0 - 9.0 years

0 Lacs

haryana

On-site

Role Overview: MinutestoSeconds is a dynamic organization specializing in outsourcing services, digital marketing, IT recruitment, and custom IT projects. They partner with SMEs, mid-sized companies, and niche professionals to deliver tailored solutions. Key Responsibilities: - Handle a team of 20 to 30 people. - Responsible for New Hire training and Quality audits. - Communicate directly with US clients on a daily basis, create and publish reports. - Supervise call center associates, monitor work and attendance, ensure compliance with organization policies and legal requirements. - Provide effective coaching to team members for consistent high-performance delivery. - Identify performance is...

Posted 3 months ago

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Team Leader Operations Concentrix

0.0 years

0 Lacs

gurgaon, haryana, india

On-site

Job Title: Team Leader Operations Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities : Handle a team of 20 to 30 people. Responsible for New Hire training and Quality audits. T...

Posted 3 months ago

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