Key Responsibilities Customer Service & Sales - Greet and assist walk-in customers professionally and warmly - Understand customer needs and recommend suitable products - Build trust and long-term customer relationships - Respond to queries via phone, WhatsApp, and video calls - Help manage online orders and basic e-commerce tasks Billing & Record Keeping - Handle billing and all payment modes (cash, card, UPI, wallets) - Maintain accurate records of sales, bills, and daily collections - Track and follow up on customer orders - Coordinate with the factory for order fulfillment - Maintain updated customer profiles for future promotions Store & Inventory Support - Assist with stock receiving and shelf management - Keep the store clean, organized, and welcoming - Support stock counts and basic inventory tracking What Were Looking For - Friendly and confident communicator - Comfortable with using POS systems, online payment tools, and video calls - Well-organized with attention to detail - Sales-driven and willing to meet targets - Flexible and willing to work weekends if required