609 Behavioural Training Jobs - Page 9

We are seeking a Strategic and creative Public Relations (PR) Manager to develop and maintain a favorable public image for our company. The ideal candidate will have strong media relations skills, and a keen understanding of the brand image.

Role & responsibilities Evaluate employee performance to gauge where skills are lacking. Create training programs to address skill gaps in employees. Prepare learning materials for programs. Develop onboarding programs for new employees. Conduct surveys to gauge the effectiveness of programs. Research new teaching methods. Behavioral Training. Soft Skill training. Preferred candidate profile CTC - 50-60K/PM

As Voice and Accent trainer, you will analyze data and perform a thorough root cause analysis and drive continuous improvement in the team along with skill assessment process. You enhance the competencies of individual employees by designing and conducting training programs that will boost employee’s workplace performance in alliance with company’s core values. Auditing calls of the agents of the account aligned, using the pre-defined grading sheet Manage daily, weekly and monthly reports with the partners and share regular feedback with the agents Identify areas of opportunity and develop action plans and understand data while performing detailed problem analysis Ability to collaborate across multiple teams for process improvements and standardization Coach and share feedback with team and plan monthly team meetings to discuss outcome Responsible for designing and delivering curriculum and learning materials and for managing all phases of training interventions. Designing multiple training events in a corporate setting Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 6+ years overall professional experience in the service Industry (Outsourcing Industry would be preferred) Experience as Voice and Accent or Soft Skills trainer /coach Extensive knowledge of instructional design theory and learning principles Proven knowledge to master the full training cycle In-depth knowledge of learning management software Familiarity with traditional and modern training methods, tools and techniques Demonstrated ability to defect areas, rolling out action plans accordingly Willingness to perform duties in shift as required by Business Preferred technical and professional experience You know how to build trust and communicate effectively with executives, along with day-to-day users of the software You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

Job Title: TRAINER - TECHNICAL TRAINING AR Location: Coimbatore & Chennai Job Summary: We are seeking a knowledgeable and experienced RCM AR Process Trainer. The ideal candidate will have a strong background in RCM and AR processes and will be responsible for training and guiding our staff to ensure efficient and accurate management of accounts receivable. Key Responsibilities: 1. Should have worked in AR calling & denial management for a min of 3years 2. Should have hands on experience in MS office package preferably in Word, Excel and power point 3. Should have excellent com skill as the trainer will be involved in transition support and in orienting the leaders joining the organization 4. Exposure in dental billing/hospital billing 5. Experience as a Trainer/Process Coach/SME 6. Hands on experience in content development and ability to use Articulate, Adobe weaver etc. Qualifications: Education: Any Bachelors degree. Experience: 3.5+ years in medical billing and RCM in AR Domain, Must have Experience in Training Skills: In-depth knowledge of RCM processes, strong analytical and communication skills, and proficiency in relevant software. Interested candidates may please share their CVs at Shrikant.khochare@omegahms.com or via WhatsApp on 9004744373 .

Role & Responsibilities: 1. Developing Training Strategy (30%) Training Planning: Develop and implement the organization's training strategy and annual training plans based on identified business needs and skill gaps. Needs Analysis: Conduct training needs analysis (TNA) at various levels within the Operations team to identify current and future capability gaps. Roadmap Creation: Establish structured training roadmaps for different employee segments, including leadership and frontline operational teams. 2. Training Design & Execution (50%) Training Program Design: Design relevant and effective training courses and programs tailored to the identified needs, including induction, refresher, and capability-building modules. Program Implementation: Plan, schedule, and roll out nominations for training programs. Deliver or coordinate delivery, and measure program effectiveness through assessments and feedback mechanisms. Vendor & Partner Management: Identify, evaluate, and manage relationships with external training partners, content developers, certification bodies, and learning agencies. Innovative Learning Methods: Leverage modern instructional design practices, adult learning principles (andragogy), and multimedia tools to enhance learning experience and engagement. Cross-functional Collaboration: Liaise with the Operations, Product, HR, and other departments to ensure alignment and integration of training initiatives. Trainer Certification & Quality: Manage the Trainer Certification Program and oversee the assessment of trainers using the Training Quality Score (TQS) framework. Policy Adherence: Serve as the custodian of the Training Policy and ensure its compliance and proper implementation across locations. Content Repository Management: Maintain a centralized repository of all training content, including induction programs (PROP/IND), refreshers (RTP), capacity building training (CBT), and field communication capsules (WCH, MORM, etc.). 3. MIS, Analytics & Reporting (20%) Monitoring & Reporting: Track training activities, costs, trainer performance, and participant feedback. Maintain records as required by the function. Feedback & Improvement: Analyze program feedback and assessment results to identify areas of improvement and innovation in learning methods. Reporting: Prepare and publish detailed reports post-training sessions, summarizing key metrics, observations, and action points. Mandate Tracking: Capture, consolidate, and maintain training mandates received from various business units and ensure timely delivery. Desired Candidate Profile: Presentable and Articulate: Should carry a professional demeanor with strong command over English and local languages as applicable. Excellent communication and presentation skills are essential for delivering impactful training sessions. Interpersonal Excellence: Strong interpersonal and relationship-building skills. Ability to build rapport quickly and influence stakeholders across diverse levels of the organization. People-Oriented Personality: Must be empathetic, approachable, and a true peoples person with a passion for employee development and team empowerment. Strategic Thinking: Should be able to link learning initiatives to business goals. Ability to develop long-term capability-building strategies in alignment with organizational objectives. Decision-Making & Problem Solving: Sound judgment and analytical skills to make effective decisions in high-pressure or ambiguous situations. Ability to adapt to rapidly changing business environments. Mobility and Flexibility: Open to relocation and frequent travel across India. Comfortable working in both urban and rural settings as required by operational needs. Tech-Savvy & Digital Orientation: Proficient with learning management systems (LMS), Microsoft Office Suite, and capable of incorporating digital and multimedia tools into training. Training & Facilitation Expertise: Proven experience in conducting TNA, content development, classroom/virtual facilitation, and post-training evaluation. Certification in instructional design or training methodologies is a plus. Team Collaboration: Collaborative mindset to work with cross-functional teams like HR, Operations, Product, and Compliance to deliver integrated learning solutions. Performance-Driven: Goal-oriented with a focus on measurable outcomes. Ability to monitor and report training effectiveness and recommend continuous improvements. Ethical & Policy-Compliant: Must have a strong ethical foundation and be committed to following organizational policies and maintaining training standards.

Role & Responsibilities: 1. Developing Training Strategy (30%) Training Planning: Develop and implement the organization's training strategy and annual training plans based on identified business needs and skill gaps. Needs Analysis: Conduct training needs analysis (TNA) at various levels within the Operations team to identify current and future capability gaps. Roadmap Creation: Establish structured training roadmaps for different employee segments, including leadership and frontline operational teams. 2. Training Design & Execution (50%) Training Program Design: Design relevant and effective training courses and programs tailored to the identified needs, including induction, refresher, and capability-building modules. Program Implementation: Plan, schedule, and roll out nominations for training programs. Deliver or coordinate delivery, and measure program effectiveness through assessments and feedback mechanisms. Vendor & Partner Management: Identify, evaluate, and manage relationships with external training partners, content developers, certification bodies, and learning agencies. Innovative Learning Methods: Leverage modern instructional design practices, adult learning principles (andragogy), and multimedia tools to enhance learning experience and engagement. Cross-functional Collaboration: Liaise with the Operations, Product, HR, and other departments to ensure alignment and integration of training initiatives. Trainer Certification & Quality: Manage the Trainer Certification Program and oversee the assessment of trainers using the Training Quality Score (TQS) framework. Policy Adherence: Serve as the custodian of the Training Policy and ensure its compliance and proper implementation across locations. Content Repository Management: Maintain a centralized repository of all training content, including induction programs (PROP/IND), refreshers (RTP), capacity building training (CBT), and field communication capsules (WCH, MORM, etc.). 3. MIS, Analytics & Reporting (20%) Monitoring & Reporting: Track training activities, costs, trainer performance, and participant feedback. Maintain records as required by the function. Feedback & Improvement: Analyze program feedback and assessment results to identify areas of improvement and innovation in learning methods. Reporting: Prepare and publish detailed reports post-training sessions, summarizing key metrics, observations, and action points. Mandate Tracking: Capture, consolidate, and maintain training mandates received from various business units and ensure timely delivery. Desired Candidate Profile: Presentable and Articulate: Should carry a professional demeanor with strong command over English and local languages as applicable. Excellent communication and presentation skills are essential for delivering impactful training sessions. Interpersonal Excellence: Strong interpersonal and relationship-building skills. Ability to build rapport quickly and influence stakeholders across diverse levels of the organization. People-Oriented Personality: Must be empathetic, approachable, and a true peoples person with a passion for employee development and team empowerment. Strategic Thinking: Should be able to link learning initiatives to business goals. Ability to develop long-term capability-building strategies in alignment with organizational objectives. Decision-Making & Problem Solving: Sound judgment and analytical skills to make effective decisions in high-pressure or ambiguous situations. Ability to adapt to rapidly changing business environments. Mobility and Flexibility: Open to relocation and frequent travel across India. Comfortable working in both urban and rural settings as required by operational needs. Tech-Savvy & Digital Orientation: Proficient with learning management systems (LMS), Microsoft Office Suite, and capable of incorporating digital and multimedia tools into training. Training & Facilitation Expertise: Proven experience in conducting TNA, content development, classroom/virtual facilitation, and post-training evaluation. Certification in instructional design or training methodologies is a plus. Team Collaboration: Collaborative mindset to work with cross-functional teams like HR, Operations, Product, and Compliance to deliver integrated learning solutions. Performance-Driven: Goal-oriented with a focus on measurable outcomes. Ability to monitor and report training effectiveness and recommend continuous improvements. Ethical & Policy-Compliant: Must have a strong ethical foundation and be committed to following organizational policies and maintaining training standards.

We are looking for an experienced and enthusiastic Soft Skills Trainer to design and deliver engaging training sessions focused on interpersonal skills, communication, leadership, and workplace behavior. Role & responsibilities Conduct training needs assessments to identify gaps in soft skills across departments. Design, develop, and deliver interactive soft skills training modules (e.g., communication, teamwork, emotional intelligence, time management, adaptability, conflict resolution, customer service, etc.). Facilitate workshops, seminars, and one-on-one coaching sessions both online and offline. Collaborate with HR and department heads to align training programs with organizational goals. Evaluate training effectiveness through feedback, assessments, and performance metrics. Update training content periodically to ensure relevance and engagement. Mentor and support employees in their professional development journey. Stay updated on industry best practices, training trends, and new methodologies. Key Skills & Competencies: Exceptional verbal and written communication Empathy, active listening, and interpersonal awareness Public speaking and group facilitation Instructional design and presentation skills Ability to handle diverse learners and learning styles Preferred candidate profile 3+ years of experience as a trainer, facilitator, or coach (corporate training preferred) Certifications in soft skills training Experience with blended learning formats and virtual facilitation Interested candidates can send resume to bhavana_fedserv@federalbank.co.in

Job Description Position Title: Senior Manager - Learning & Development Department: Human Resources Location: Mastichak, Saran Reports To: HR- HEAD Job Summary: We are seeking a highly skilled and experienced Senior Manager - Learning & Development to join our dynamic Human Resources team at Akhand Jyoti Eye Hospital. The ideal candidate will be responsible for managing the full recruitment cycle for various hospital departments, ensuring that we attract, hire, and retain the best talent in the healthcare industry. This role requires a proactive approach, excellent communication skills, and a deep understanding of the healthcare sector's unique recruitment needs. Key Responsibilities: Training Program Development: Design and develop comprehensive training programs that align with the core values of the Akhand Jyoti Eye Hospital. Create training materials, including presentations, manuals, and online modules, that are engaging and effective. Identify and assess training needs through surveys, interviews with employees, and consultation with department heads. Monthly quality control indicators- Monitor and report monthly payroll and compliance metrics to ensure accuracy, timeliness, and adherence to statutory requirements. Address discrepancies proactively. Departmental NABH documentation- Maintain and regularly update documentation required under NABH standards related to HR processes, particularly in payroll, audit trails, and employee records. Identify training needs- Identify learning gaps related to payroll compliance, ESI, PF, income tax, and labor laws across departments; coordinate with L&D to organize relevant trainings. Facilitate all training, Induction, development program- Conduct onboarding sessions focused on salary structure, statutory deductions, and compliance requirements for new joiners. Support development programs for HR and finance teams. Grievance handling- Address employee grievances related to salary, deductions, reimbursements, and statutory benefits in a timely and professional manner, ensuring resolution in coordination with HODs. Report & Record Maintenance Training program- Ensure proper documentation and archiving of payroll records, challans, returns, statutory filings, and audit reports in accordance with legal and organizational requirements. Employee Satisfaction Survey- Collaborate with HR team to conduct and analyze payroll and benefits-related feedback as part of employee satisfaction surveys; recommend corrective actions where needed. Performance Evaluation- Provide payroll data to support the performance appraisal process, ensuring increments and promotions are implemented accurately and on time. Event Management- Coordinate and manage payroll-related communication during major organizational events like appraisals, bonuses, and annual increments. Monitoring the policy implementation- Ensure payroll-related policies (e.g., leave encashment, gratuity, attendance rules) are followed consistently and make recommendations for policy updates as per latest labor laws. Finalization of JD & KRA's, Privileging- Assist in preparing Job Descriptions and defining payroll & compliance-related Key Result Areas (KRAs) for HR/payroll team members. Privileging and Authorization Matrix Help define and implement authorization workflows for payroll inputs, expense approvals, and compliance filings. Recruitment Support (as and when required)- Collaborate with the recruitment team during onboarding to ensure timely employee code creation, salary fixation, and benefits enrolment. Implementation and Delivery: Coordinate and conduct training sessions, workshops, and seminars for various employee groups. Utilize a variety of instructional techniques and formats, such as simulations, team exercises, group discussions, and e learning. Ensure all training programs are delivered effectively and within the allocated budget and timeline. Evaluation and Improvement: Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics. Make data-driven recommendations for continuous improvement of training programs and materials. Stay updated on the latest trends and best practices in learning and development. Employee Development: Support career development initiatives by identifying skill gaps and providing targeted training solutions. Foster a culture of continuous learning and professional development within the organization. Assist employees in developing individual development plans (IDPs) and career pathing. Collaboration and Communication: Work closely with HR colleagues and department heads to ensure training initiatives support organizational objectives. Communicate training schedules, objectives, and outcomes to all relevant stakeholders. Build and maintain relationships with external training providers and consultants. Qualifications: Education: MBA in Human Resources, Organizational Development, Education, or a related field. Master's degree or professional certification. Experience: Minimum of 8 years of experience in learning and development, with at least 2 years in a healthcare. Experience in the healthcare or hospital sector is highly desirable. Skills: Strong knowledge of adult learning principles, instructional design, and training methodologies. Proficiency in using learning management systems (LMS) and e-learning platforms. Excellent project management and organizational skills. Strong communication and presentation skills. Ability to analyze data and use it to drive training decisions. Competencies: Ability to work effectively with diverse groups and build strong working relationships. Strong problem-solving skills and attention to detail. Ability to manage multiple projects simultaneously and meet deadlines. Creative and innovative thinking with a proactive approach to learning and development. Benefits: Competitive salary and comprehensive benefits package. Opportunities for professional development and career advancement. A supportive and collaborative work environment.

Job Title: Learning and Development Specialist Industry: Retail Location: Hyderabad Language Proficiency: English, Telugu, Hindi & Tamil Travel Requirement: Open to travel to TN & AP- TS Experience: 4 to 8 Years Qualification: Graduation (Any stream) Job Overview: We are seeking a dynamic and experienced Learning & Development Specialist to design, develop, and deliver impactful training programs for our retail workforce. The ideal candidate will have strong expertise in sales, product, and process training, combined with the ability to create engaging content using tools like Canva, PowerPoint, and Word. Key Responsibilities: Design and deliver end-to-end Sales, Product, and Process Training modules. Conduct training need analysis to identify skill gaps and address them effectively. Create training materials using Instructional Design principles and tools such as Canva, PPT, and MS Word. Evaluate training effectiveness and update modules based on feedback and outcomes. Coordinate with internal teams and management to schedule and manage training sessions. Travel to different store locations to conduct on-site training across regions. Maintain training records and reports for audits and reviews. Must-Have Skills: Proven experience in Sales Training, Product Training, and Process Training. Excellent communication and facilitation skills in English, Telugu, Tamil and Hindi. Strong interpersonal and presentation skills. Hands-on experience with Instructional Design. Proficiency in Canva, PowerPoint, and MS Word. Preferred Qualities: Passionate about people development and continuous learning. Ability to work independently and manage multiple training schedules. Flexible with travel and adapting to dynamic retail environments. To Apply: Send your updated resume to hr.corp1@royaloakindia.com with the subject line "Application for L&D Specialist Retail".

Roles and Responsibilities Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge. Develop and maintain relationships with clients to understand their requirements and preferences for training delivery. Collaborate with subject matter experts to create engaging and effective learning materials. Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback from customers. For further information kindly connect with- Simran Rana - 9137514621

We are looking for a skilled professional with 8 to 14 years of experience to join our team as an Assistant Manager - Training in Trichy, India. The ideal candidate will have a strong background in training and development.Roles and Responsibility Develop and implement comprehensive training programs to enhance employee skills and knowledge. Conduct needs assessments to identify training gaps and develop targeted solutions. Design and deliver engaging training sessions using various methods and materials. Evaluate the effectiveness of training programs and recommend improvements. Collaborate with cross-functional teams to align training objectives with business goals. Manage and maintain accurate records of training activities and participant progress. Job Proven experience in training and development, preferably in a similar industry. Strong understanding of adult learning principles and instructional design models. Excellent communication, presentation, and interpersonal skills. Ability to analyze complex problems and develop effective solutions. Experience with CRM/IT enabled services/BPO is desirable but not required. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

Role & responsibilities Become a MITR Trainer Shape the Leaders of Tomorrow! Do you believe in building a gender-equal world? Are you passionate about guiding young boys into becoming empathetic and responsible individuals? Project MITR , an initiative by Avtar Human Capital Trust , is looking for dynamic Trainers to lead sessions for adolescent boys and help them grow into confident, compassionate Gender Champions . Role: MITR Trainer (Freelance/Part-time) Location: Chennai | Trichy | Pondicherry | Bangalore Type: Volunteer / Paid engagement (based on experience & availability) Duration: Minimum commitment of 3 months What Youll Do: Facilitate structured, interactive sessions for adolescent boys (Grade 812) Deliver gender-sensitization, life skills, and leadership content Be a mentor and positive role model for the youth Participate in Train-the-Trainer (TTT) workshops before deployment Who Can Apply: Graduate/Postgraduate with good communication skills (English & Tamil) Prior experience in training, facilitation, or teaching is a plus Passionate about youth empowerment and gender equality Professionals, freelancers, or retired individuals looking to give back Apply Now! Send your resume with a short note on why youd like to be a MITR Trainer to: preetha@puthri.org For queries: +91-9629122113 Be the reason a boy grows into a respectful man. Be a MITR Trainer. #GenderChampions #MITRTrainer #HotJob #FreelanceTrainer #YouthEmpowerment #TrainTheTrainer #VolunteerOpportunity #ChennaiJobs #BangaloreJobs #TrichyJobs #PondicherryJobs Preferred candidate profile We are looking for individuals who are: Graduates/Postgraduates in any discipline Fluent communicators in English and local language (Tamil/Kannada preferred based on location) Experienced facilitators, teachers, or trainers (prior training/teaching background is an advantage) Passionate about youth development and gender equality Empathetic, confident, and approachable personalities who can engage with adolescent boys Flexible and committed , with the ability to travel to schools/colleges when needed Open to learning and willing to attend our mandatory Train-the-Trainer (TTT) sessions Bonus: Freelancers, retired professionals, and those with experience in social development, counselling, or psychology are highly encouraged to apply.

Looking for a skilled Trainer to join our team in Bangalore. The ideal candidate will have 3-5 years of experience and a strong background in training and development, with excellent communication and interpersonal skills. Roles and Responsibility Develop and deliver high-quality training programs tailored to meet the organization's needs. Conduct workshops, seminars, and other training sessions to enhance employee skills and knowledge. Design and implement effective training materials and resources. Evaluate training effectiveness and provide feedback for improvement. Collaborate with subject matter experts to create engaging and interactive training content. Manage and maintain accurate records of training activities and participant progress. Job Proven experience in training and development, preferably in a similar industry. Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving skills with attention to detail. Ability to work independently and as part of a team. Experience with adult learning principles and instructional design methodologies. Familiarity with CRM/IT enabled services/BPO industry trends and best practices.

About the Company:- Sammaan Capital Ltd. (formerly Indiabulls Housing Finance Ltd.) positioned as the 3rd largest housing finance company in India and regulated by the Reserve Bank of India (RBI), holds a robust 'AA' rating from CRISIL and ICRA . Sammaan Capital is acclaimed as a Great Place to Work (GPTW) , recognized for nurturing a supportive environment that fosters growth opportunities. We uphold core values such as transparency and integrity, ensuring a positive workplace experience. At Sammaan Capital, we champion diversity, collaboration, and respect, empowering our team to express their perspectives, share ideas, and seek solutions. Job Summary: Learning and Development Manager oversees training programs and initiatives within an organization. The responsibilities typically include assessing training needs, designing and implementing training programs, evaluating the effectiveness, and developing strategies to enhance employee skills and performance. Also often collaborate with department heads to align training with organizational goals and ensure that employees have the necessary skills to succeed in their roles. Additionally, The Training manager may manage a team of trainers and instructional designers, as well as handle budgeting and resource allocation for training activities. Role & Responsibilities: 1. Manages learning and development delivery services within approved budget 2. Implements all learning and development courses as scheduled 3. Supervises employees reporting to her/him to ensure they meet performance standards 4. Creates individual development plans for each employee reporting to him/her 5. Serves as an active member of the Learning and development Departments management team 6. Assists the Learning and development head in developing annual budgets and plans 7. Creates new courses and evaluate existing ones on LMS as a part of the Content Development 8. Recommends necessary revisions to existing learning and development courses and possible areas requiring learning and development courses Qualification and skills: Demonstrated 7+ years of experience in BFSI industry, including knowledge of mortgage products Masters degree in any stream Readiness to travel as required within the region. Requirements & Skills: 1. Demonstrates high energy and meticulous attention to detail, consistently meeting deadlines promptly 2. Learning and development managers work closely with human resources staff, management and executive leadership to implement adult learning and learning and development at all levels within the organization. 3. Since they mostly operate out of human resource departments, learning and development managers must have a basic understanding of human resources strategy, principles and functions. 4. Industry knowledge consists of understanding adult learning theory and techniques, employee development trends, technology-based learning and development methods and best practices 5. Leadership skills they exhibit in doing so is a requirement in implementing in-house learning and development for other supervisors and managers. 6. Verbal communication skills are at the foundation of functional expertise for learning and development managers. The ability to facilitate focus group discussions, conduct classroom learning sessions, seminars and workshops are skills any learning and development manager should have. Public speaking capabilities sometimes referred to as platform skills — are an essential component of a learning and development manager’s skills.

Job brief:- Training Manager oversees training programs and initiatives within an organization. The responsibilities typically include assessing training needs, designing and implementing training programs, evaluating the effectiveness, and developing strategies to enhance employee skills and performance. Also often collaborate with department heads to align training with organizational goals and ensure that employees have the necessary skills to succeed in their roles. Additionally, The Training manager may manage a team of trainers and instructional designers, as well as handle budgeting and resource allocation for training activities. Key Responsibilities:- Deliver training on mortgage products: Home Loan, LAP, HLBT, Top-Up, etc. Build training content based on product, compliance & market needs. Train new joiners & upskill existing sales/credit teams. Evaluate training effectiveness through assessments & feedback. Liaise with business teams to understand training gaps & customize learning. Keep teams updated on RBI guidelines, documentation & process changes. Candidates with field-level sales exposure in HL/LAP and a passion for training will be preferred. Strong communication skills and regional language knowledge is an added advantage. Experience:- 5+ years in Mortgage domain (preferably in training/sales) Qualification: Graduate (MBA preferred)

ThoughtPad InfoTech is looking for TRAINER to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

Dermacheck Skin Clinic is looking for Therapist to join our dynamic team and embark on a rewarding career journeyAs a Therapist, your primary responsibility is to provide professional counseling and therapy services to individuals, couples, families, or groups dealing with emotional, behavioral, or mental health issues. You will assess clients' needs, develop treatment plans, and implement therapeutic interventions to help clients improve their overall well-being and achieve their therapeutic goals.Key Responsibilities:Assessment and Evaluation:Conduct comprehensive assessments of clients' emotional, psychological, and behavioral concerns.Administer and interpret standardized assessment tools to gather relevant information.Collaborate with clients to identify their strengths, challenges, and goals.Analyze assessment results to determine appropriate therapeutic interventions.Treatment Planning and Implementation:Develop individualized treatment plans based on clients' needs, goals, and diagnosis.Select and implement evidence-based therapeutic interventions and techniques.Provide counseling and therapy sessions using various modalities (e.g., cognitive-behavioral therapy, psychodynamic therapy, family therapy).Facilitate individual, couples, family, or group therapy sessions as appropriate.Monitor clients' progress and adjust treatment plans as necessary.Counseling and Support:Create a safe and supportive environment for clients to express their thoughts and emotions.Assist clients in identifying and understanding the root causes of their issues.Help clients develop coping strategies and healthy behaviors to manage their challenges.Provide guidance and support in decision-making and problem-solving processes.Promote self-awareness, self-esteem, and personal growth in clients.Documentation and Record-Keeping:Maintain accurate and confidential client records, including assessment results, treatment plans, progress notes, and discharge summaries.Ensure compliance with legal, ethical, and regulatory requirements for client confidentiality and record-keeping.Collaboration and Referrals:Collaborate with other healthcare professionals, such as psychiatrists, psychologists, or social workers, for comprehensive client care.Provide referrals to specialized services or community resources when appropriate.Consult with colleagues or supervisors regarding complex cases or ethical concerns.Continuing Education and Professional Development:Stay updated with current research, best practices, and therapeutic approaches in the field.Attend workshops, conferences, or training programs to enhance knowledge and skills.Engage in supervision or consultation to receive guidance and support in professional growth.Ethical and Professional Conduct:Adhere to ethical guidelines and professional standards set by relevant counseling or therapy associations.Maintain professional boundaries and confidentiality in all interactions with clients.Conduct oneself with empathy, compassion, and cultural sensitivity.

Kanakia International School is looking for GP & Psychology Teacher to join our dynamic team and embark on a rewarding career journey A Teacher is responsible for delivering lessons and facilitating learning in a classroom setting This includes planning and delivering lessons, assessing student progress, creating a positive and engaging learning environment, and communicating with students, parents, and other stakeholders The ideal candidate should have a strong understanding of the subject matter they are teaching and the ability to effectively communicate complex ideas to students Additionally, excellent interpersonal and organizational skills, a commitment to student learning and development, and a growth mindset are essential for this role

Hi All, Pleases find the below Job description and share with us your updated profile. Training Needs Analysis (TNA) & Design and Development of Training Content- Conduct in-person assessments and collaborate with teams to identify skill gaps; design customized training content that meets CS and healthcare process requirements. Plan training sessions based on market research, competitor analysis, visual & audio aids. Delivery of Customer Service and Compliance Training- Facilitate in-person training sessions for CS & other teams, ensuring engagement and effectiveness in topics such as communication, empathy, system use, and regulatory compliance. New Hire Onboarding and Induction Programs- Manage physical onboarding sessions for new hires, providing a structured introduction to company culture, healthcare processes, and tools used in the workplace. Evaluation of Training Effectiveness, Documentation and Reporting- Conduct assessments, monitor learner performance in the workplace, and maintain detailed documentation and reporting for audits and process reviews. Stakeholder Coordination and Communication- Engage in daily coordination withQA and HR teams for training planning, feedback loops, and continuous alignment with business goals. Continuous Improvement in Training Processes- Collect real-time feedback during training and floor interactions, analyze performance trends, and revise training modules to address recurring issues. Mock Drills and Scenario-Based Training Exercises- Conduct live simulations, role-plays, and process-specific drills on-site to prepare CS staff for real-time scenarios and client interactions. Onsite Monitoring and Floor Support Post-Training -Provide direct floor support, observe associate performance post-training, and offer immediate coaching and reinforcement for applied learning. Work-from-Office (WFO) Training Coordination- Manage all logistics and setup for on-site training sessions and maintain attendance and participation discipline.

" Support in develop and periodically update Department Standard Operating Procedures (SOPs). Periodically review the HSE Policy and update the same through continuous inspections and market scanning. Implementation of a HSE framework and Safety Manual for the organization. Maintain all the record keeping for all HSE processes. Lead the process of acquiring various HSE certifications and accreditations for the organization. Represent the organization at various meets/conferences on HSE issues and project the accomplishments in these areas. Lead the HSE inspections and investigations as per the defined framework and procedures. Conduct of regular inspections & audits at all tthe departrment. Ensure compliance to statutory requirements and organizational HSE standards. Ensure worthiness and effectiveness of various HSE systems. Ensure timely preparation of inspection reports as per approved inspection plans. Maintain a database of all HSE notifications, inspection documents, certifications and other related documentation. Review and analyze accident investigation reports, and advise the management on remedial action plans. Recommend action plans to the team to prevent recurrence of such accidents. Continuously monitor and inspect pollution levels at the project sites. Ensure effluents (solid, liquid and gas) are within prescribed statutory limits. Conduct training programs on HSE regulations and policies across the organization and with the sub-contractors. Conduct periodic workshops to spread HSE awareness. Identify potential risks and accident areas and ensure proper display of the same. Ensure total compliance with all mandatory HSE regulations. Minimize penalties due to HSE violations. Assess HSE risks at the organizational and project level. Review Department MIS and ensure periodic reporting of the same to the Top Management. "

About the role The Senior Associate/ Assistant Manager Quality, Training, Process Excellence, and Escalations will play a critical role in overseeing the optimization of customer and seller support processes, ensuring the highest standards of service quality, and driving operational excellence across the organization. This position will lead initiatives to improve training, enhance quality assurance practices, manage complex escalations, and leverage Gen AI technologies to innovate and streamline support operations. The ideal candidate will have a proven track record in process optimization, exceptional leadership skills, and a passion for adopting new technologies to improve service delivery. What you will do: Transformational Training & Development Strategy Architect a forward-looking training strategy that anticipates future business needs, technology integration, and evolving customer expectations, ensuring support teams are equipped with the skills to deliver exceptional service. Develop and nurture a learning culture across customer and seller support, driving continuous skill development through innovative training programs and performance management systems that foster career growth. Strategic Escalation Management & Cross-Functional Alignment Take ownership of high-impact escalations, driving root cause analysis and corrective action plans that not only resolve issues but also prevent recurrence at a systemic level. Partner with product, engineering, and other cross-functional teams to develop proactive solutions to recurring issues, ensuring alignment between support and product/service teams to improve long-term customer and seller satisfaction. Change Management & Technology Leadership Lead the adoption of innovative technologies (including Gen AI) within support functions to improve efficiency, enhance decision-making, and personalise customer/seller interactions at scale. Drive the successful implementation of change management initiatives, ensuring smooth integration of new technologies, processes, and training within the broader operational ecosystem. Evaluate emerging trends and technologies, making data-driven recommendations for future investments in support tools and systems that will differentiate the organization in the marketplace. Key Success Metrics Measurable improvements in Customer and Seller satisfaction (e.g.,CeS, NPS).Enhanced operational efficiency (e.g., reduced handling time, increased automation in support processes).Successful integration of new technologies that drive innovation and process optimization. What you will need: UG/PG from premium institutes coupled with over 2 years of hands-on experience in start-ups, consumer internet companies, management consulting, or operations. Demonstrate a robust data-driven mindset, adept at solving complex problems through analytical approaches. Exhibit a proven capability to articulate informed perspectives on business implications and strategies. Showcase a track record of successfully defining and executing initiatives with minimal supervision, reflecting a commitment to extreme ownership. Display expertise in managing multiple stakeholders across various fronts, showcasing adaptability in fast-paced environments.

Role & responsibilities Design, develop and implement various Learning & Development strategies and programs in alignment with the overall organizational goal. Establish strong partnerships with the business verticals to gain a strong understanding of current business challenges and opportunities, as related to learning and development. Evaluate individual and organizational development needs and create customized plans Conduct train-the-trainer and other workshops to ensure capability building of current training team, scalability and effectiveness. Conduct organizational need analysis and create training plans to ensure that all employees have the required competencies to excel in their roles. Sourcing and recommending vendors and other external partners to design, develop, and/or deliver learning solutions where applicable. Prepare and managing the Learning & Development budget. Drive and ensure various Training certifications as proposed by MSIL Conduct periodic audits to check on the quality standards delivered by employees and drive continuous improvement through various initiatives Partner with operations team and work on various programmes to drive employee productivity and efficiency Collaborate with HR team to initiate and drive various employee engagement programmes Be available as a resource to lead and partner in any other organizational development initiatives Drive a culture of continuous learning and collaboration by aligning training programmes with company values and goals Lead and manage leadership development programs for emerging and senior leaders Prepare and manage the annual L&D budget, ensuring alignment with strategic priorities and return on investment Facilitate SOPs related training to ensure compliance and consistency across the organization Education: Bachelors/Masters degree in Human Resource Management/ Organisational Behaviour/Psychology or any equivalent. Diploma /post graduate diploma in Training & Development will be an added advantage. Experience: 10- 12 years experience in Learning & Development /Operations domain with minimum 3 years experience in leading the L & D function of a large organization.

Vecura Wellness Clinic is looking for Therapist to join our dynamic team and embark on a rewarding career journey Assessment and Evaluation:Conduct comprehensive assessments of clients' emotional, psychological, and behavioral concerns Administer and interpret standardized assessment tools to gather relevant information Collaborate with clients to identify their strengths, challenges, and goals Analyze assessment results to determine appropriate therapeutic interventions Treatment Planning and Implementation:Develop individualized treatment plans based on clients' needs, goals, and diagnosis Select and implement evidence-based therapeutic interventions and techniques Provide counseling and therapy sessions using various modalities (eg, cognitive-behavioral therapy, psychodynamic therapy, family therapy) Facilitate individual, couples, family, or group therapy sessions as appropriate Monitor clients' progress and adjust treatment plans as necessary Counseling and Support:Create a safe and supportive environment for clients to express their thoughts and emotions Assist clients in identifying and understanding the root causes of their issues Help clients develop coping strategies and healthy behaviors to manage their challenges Provide guidance and support in decision-making and problem-solving processes Promote self-awareness, self-esteem, and personal growth in clients Documentation and Record-Keeping:Maintain accurate and confidential client records, including assessment results, treatment plans, progress notes, and discharge summaries Ensure compliance with legal, ethical, and regulatory requirements for client confidentiality and record-keeping Collaboration and Referrals:Collaborate with other healthcare professionals, such as psychiatrists, psychologists, or social workers, for comprehensive client care Provide referrals to specialized services or community resources when appropriate Consult with colleagues or supervisors regarding complex cases or ethical concerns Continuing Education and Professional Development:Stay updated with current research, best practices, and therapeutic approaches in the field Attend workshops, conferences, or training programs to enhance knowledge and skills Engage in supervision or consultation to receive guidance and support in professional growth Ethical and Professional Conduct:Adhere to ethical guidelines and professional standards set by relevant counseling or therapy associations Maintain professional boundaries and confidentiality in all interactions with clients Conduct oneself with empathy, compassion, and cultural sensitivity

GoIntegra Facility Management is looking for Training Manager to join our dynamic team and embark on a rewarding career journey Responsible for the design, delivery, and management of training programs for the organization Identifying training needs, developing training materials, delivering training sessions, and evaluating the effectiveness of training programs Must have strong instructional design skills and the ability to create engaging and effective training content Should able to deliver training in a variety of formats, such as classroom-based, online, and on-the-job Able to work with cross-functional teams, managing trainers, and influencing the adoption of new training initiatives Responsible for budgeting, reporting, and driving continuous improvement of the training function

: Job TitleDivisional Risk and Control - Control Assessment Corporate TitleNo Corporate Title Location Bangalore, India Role Description - Summary The Risk Team is responsible for supporting Operations with first line operational risk management across IB & CRU. The role will require to execute day-to-day operational risk & control testing work related to various IB and CRU Operations sub functions and contributes to the delivery of the risk assessment reviews. This is a high visibility role requiring ability to work independently with limited oversight, learn complex concepts quickly, build strong relationships, working collaboratively with business teams globally. Independent in judgment and with unquestionable personal integrity and ethic. Able to challenge and be challenged whilst maintaining the highest levels of professionalism. The Assessor will also play a key role in the delivery of the control testing plan in line with Target Operating Model established for IB (Investment Banking) and CRU Operations. Specifically, the focus would be on the following- Understands that risk identification is key to the business, collaborating with the line in remediating risk by implementing suitable controls. Execute the control testing assessments independently end to end i.e. planning, fieldwork, draft issues discussion, Issuance of the report and Issue tracking in GFMS Playing an active and key role in stakeholder management necessary for supporting the mission, vision strategies, objectives, and goals of business. This role will lead multifaceted and with engage with senior stakeholders across multiple teams globally. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your Key Responsibilities Perform Control testing, read across and deep dive assessments to drive forward-looking risks, and execute within agreed timeline. These include assurance testing and data analytics Ensure that the quality of work stands up against key stakeholders scrutiny and challenge, e.g. an independent person can re-perform test steps and arrive at the same conclusion / can understand issue write-up covering root cause of control gap, residual risks and its impact Work collaboratively with key stakeholders to challenge and agree a sound and practical remediation plan Engage with manager on any aspects/processes that needed to be covered as part of Control Testing. Support the collation of key management information Participate in functional training sessions to develop / enhance skillset for assessments and assurance activities Your skills and experience 1 - 3 years work Experience of working in financial services industry preferably in MNC Bank with process knowledge of investment banking, payments. Inquisitive and probing approach for identifying process gaps, high attention to detail, solid interpersonal skills. Good report writing skills Analytical skill involving large data sets with multiple complex parameters and experience in using tools such as Alteryx will be an added advantage. Should be conversant in tableau charts, creating presentations and using infographics to represent content and effective communication. Good verbal and written communication skills with experience of reporting to senior management. Strong focus and effective time management to ensure timely delivery of tasks. Proactive and excellent team player with ability to work well under pressure. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.