609 Behavioural Training Jobs - Page 4

Role & responsibilities Training Needs Identification, Plan & execute training calender, conduct trainings, Contineous review and feedback, Impact assessments through quizzes, tests etc., Develop individual and team level learning profiles, Prepare training roadmap for various roles, content development, incremental training schedules, follow up trainings, Review the impact of trainings and rework on content & strategy accordingly, review the feedback received, learning resources planning, budgeting, handling cotent digitzation, Managing LMS, Carry out induction and orientation program. Preferred candidate profile A seasoned Leaning manager with 4+ years of experience in Learning & Development, Must be a trainer with great Presentation skills, Ability to engage with all age group participants, Great linguistic abilities, Knows impact assessment methods and tools, Travel ready, CPTM, CPLP, ATD certified trainers preferred.

Roles and Responsibilities Design and deliver soft skills training programs for students, focusing on areas such as communication, interpersonal skills, leadership, stress management, and emotional intelligence. Conduct workshops and sessions using various teaching methods to engage participants and promote learning. Collaborate with other trainers or instructors to develop new course offerings or modify existing ones. Develop curriculum materials and assessments to measure student progress and understanding. Desired Candidate Profile 1-5 years of experience in soft skills training or a related field (education/training). Strong knowledge of behavioral skills, behavioral training, presentation skills, personality development, and stress management techniques. Excellent communication and interpersonal skills; ability to build rapport with diverse groups of people.

Roles and Responsibilities Design and deliver soft skills training programs for students, focusing on areas such as communication, interpersonal skills, leadership, stress management, and emotional intelligence. Conduct workshops and sessions using various teaching methods to engage participants and promote learning. Collaborate with other trainers or instructors to develop new course offerings or modify existing ones. Develop curriculum materials and assessments to measure student progress and understanding. Desired Candidate Profile 1-5 years of experience in soft skills training or a related field (education/training). Strong knowledge of behavioral skills, behavioral training, presentation skills, personality development, and stress management techniques. Excellent communication and interpersonal skills; ability to build rapport with diverse groups of people.

Roles and Responsibilities Design and deliver soft skills training programs for students, focusing on areas such as communication, interpersonal skills, leadership, stress management, and emotional intelligence. Conduct workshops and sessions using various teaching methods to engage participants and promote learning. Collaborate with other trainers or instructors to develop new course offerings or modify existing ones. Develop curriculum materials and assessments to measure student progress and understanding. Desired Candidate Profile 1-5 years of experience in soft skills training or a related field (education/training). Strong knowledge of behavioral skills, behavioral training, presentation skills, personality development, and stress management techniques. Excellent communication and interpersonal skills; ability to build rapport with diverse groups of people.

Content delivery Implement training programs for retail staff & beauty consultants in the cluster Provide product knowledge, sales & service techniques by virtual sessions and onjob experiential trainings Collaborate with external brand partners/ trainers to organise product trainings for staff Ensured proper execution of Training practices and procedures related to New Hire and beauty advisor training Staff evaluation and KPI performance Keep a tab on sales kpis conversions, Average order value, UPT draw training interventions accordingly. Evaluate staff , provide feedback to improve performance Monitor teams to check consumption of e- learning LMS content and assessments Training reports : Maintain training records and reports to track staff trainings Update daily/ weekly/monthly reports Training Content creation: Assist in creation of training content on category, product, service Collaborate with brand trainers to access content Knowledge of trends & feedback: Stay updated on industry trends and beauty products Providing constant feedbacks to brand & operations teams on product performance, assortment, trends etc

As a Regional Retail Trainer, you will deliver effective training and develop our retail team to achieve their targets and contribute to the overall success of our organization. Responsibilities: Collaborate with the Sr. Training Manager to develop and implement effective training programs for the assigned retail team. Conduct engaging and interactive training sessions for retail teams both in-person and remotely. Provide in-depth product knowledge training to ensure the retail team is equipped to confidently present and sell our products. Deliver training on sales techniques, negotiation skills, customer service, and other relevant skills to enhance the retail team's performance. Conduct onboarding training sessions for new hires and familiarize them with company policies, procedures, and product knowledge. Assess the performance of the sales team during training sessions and provide constructive feedback and coaching to address performance gaps. Work closely with store and cluster managers to align training initiatives with sales goals and identify specific training needs. Maintain updated records of training curriculum and material. Skills Required: Bachelor's degree in a relevant field or equivalent practical experience. 2-5 years of experience as a retail trainer, sales trainer, or in a similar training role. Strong knowledge of retail industry practices, sales techniques, and customer service principles. Excellent communication and presentation skills Ability to design and deliver effective training programs, utilizing a variety of training methods and techniques. Proficient in the MS Office suite and other training software/tools. Strong analytical and problem-solving skills Flexibility to travel within the assigned region as required. Languages: Telugu & English.

Wipro - Learning and Development Manager - Chennai Note: We need candidate who will be flexible with shift timings and open for traveling Primary Responsibilities: The candidate shall undertake independent responsibility of a location or multiple locations and organize/drive people capability enhancement initiatives. The potential candidate must be able to conduct training needs identification analysis keeping in view business requirements pertinent to process / function, conceptualize solutions and programs, execute the same within given time-lines and demonstrate effectiveness. The specific responsibilities include the following : 12-15 man-days of training delivery per month towards assigned training programs. The training deployment of these products shall be, largely, in accordance with the calendar drawn for the quarter duly approved. Desired feedback rating for these programs should be equal to or greater than 4.5 The man-days indicated shall, however, not include participation in TTT, program sit-throughs and Boot Camps for 'Trainers Development', Book Reviews and Writing Articles for publishing Driving nominations for programs in locations and ensuring participation across locations for these products basis calendar Closely monitor and drive nominations / participation (engagement numbers) for specific location(s) basis the calendar released Understanding audience requirements, content modification basis needs' analysis, design document review, conducting TTT, ensuring program quality for these products are integral aspects Documentation of program feedback (qualitative and quantitative), reporting on participation (process-wise and BU wise / function wise) for the programs conducted in the location. This documentation needs to be sent to CBE-WBPS and Executive - MIS within the next 24 hours of program conduct. Design and Development of new training programs (comprising development of FG, PG, Slides, customization tools, simulations and case-studies) as well as modifications/revamp for existing programs in various bands Critical Skills Required: Sound written / oral communication skills, conceptual and analytical skills. The candidate must have a minimum of 7 to 8 years of training delivery experience. L&D training background will be preferred. The candidate must possess requisite set of platform skills needed to effectively conduct people development/L&D programs through an interactive learning methodology Willingness to travel within the the city and the country to deliver training programs. The travel frequency might be monthly stretching up to 7 to 10 days in a month. Possess passion and drive towards delivery of developmental training programs Demonstrate high level of energy and enthusiasm during delivery of programs Skills to translate customer requirements into people development initiatives through application of competency development tools / techniques Skills to interface effectively with customers towards needs' identification and conceptualize, develop relevant program content Education: Graduate Candidate Specification: The candidate must be MBA or equivalent with 8-10 years of experience. Prior experience of at least 7-8 years in People Capability Enhancement Training / Behavioural Training and Development is essential for the role. Presently, the candidate needs to be into a role that comprises training needs identification, behavioural content development, training deployment and measurement of training effectiveness. The experience of leading and handling a team engaged in people capability development practices would be an added advantage. Strong interpersonal skills and customer service orientation are a must for the role. A strong sense of commitment, meeting timelines and passion towards people capability development are necessary for the role. Experience Must Have Project/Program Management Vendor and stake holder management Good to have Training delivery and management experience.

Roles & Responsibilities: - Conduct Skill / Knowledge / Behavioural / Process / Product trainings as per regional guidelines. - Deliver training to individuals or groups of employees and oversee training effectiveness. - Provide feedback and coordinate with line managers for continuous improvement. - Ensure all mandatory Induction Programs are conducted for new employees. - Ensure employees receive training as per statutory compliance, including topics like Disaster Management, POSH, etc. - Compile and maintain reports, such as Training Logs, **Assessments, **Training Calendar, and **Training Feedback on a monthly/fortnightly basis. - Monitor employee assessments during the probation period and ensure mid-term and final reviews are completed on time. - Regularly visit Stores, Market Warehouses, and **Procurement Hubs for employee training and assessment activities.

Teach personality development topics to students Plan and implement engaging programs and activities Develop and deliver curriculum content Collaborate with teachers and staff to achieve program goals Required Candidate profile Excellent communication and English drafting skills Ability to teach personality development topics Planning and implementation skills Must Know Marathi speaking and drafting

WD Immigration Consultants is looking for PTE TRAINER to join our dynamic team and embark on a rewarding career journey Develop and deliver PTE (Pearson Test of English) training programs. Prepare lesson plans and teaching materials. Evaluate student performance and provide feedback. Maintain up-to-date knowledge of PTE exam patterns and scoring. Assist students in achieving their desired PTE scores.

Write a compelling job description. Include general job responsibilities, required job skills, and required soft skills. Use bulleted lists. Allow job seekers to quickly read information in bulleted descriptions. Insert text carefully. Use a "flat" text editor (such as TextEdit or Wordpad) to copy and paste text; avoid using Microsoft Word (since it contains hidden characters). Avoid links. Links will get your job posting caught in spam filters on all job boards.

Write a compelling job description. Include general job responsibilities, required job skills, and required soft skills. Use bulleted lists. Allow job seekers to quickly read information in bulleted descriptions. Insert text carefully. Use a "flat" text editor (such as TextEdit or Wordpad) to copy and paste text; avoid using Microsoft Word (since it contains hidden characters). Avoid links. Links will get your job posting caught in spam filters on all job boards.

vidyamaatha foundation(R) is looking for Become a mentor for students to join our dynamic team and embark on a rewarding career journey Provide guidance and support to trainees and staff. Conduct training sessions and workshops on relevant topics. Monitor and evaluate trainee performance and progress. Offer constructive feedback and development plans. Stay updated on industry trends and best practices. Foster a positive and supportive learning environment. Collaborate with other mentors and trainers to enhance training programs.

Training Manager - ADRV (West, South East) Based out of Mumbai, align with RM-ADRV to enable the channel through Training. Train Advisors, Front-line ADRMs and Cluster Heads Travel to Clusters to cascade customized training inputs Design and co-create ADRV Vertical training calendar and content.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks

Role & responsibilities: : >> Structure on-boarding training requirements, Pre Process, Process, customer Visits etc >>Ensure all new employees go through the defined new hire learning path for their respective roles in the account >>Participate & Lead the KA and KT activities for the transition account and work with the client and stakeholders to Ensure that processes knowledge is documented and transferred to the operations team >>Support new hires during OJT and go-live >>Manage/provide refresher and remedial training for existing employees >>Maintain trainee data and information in the central repository to Ensure audit readiness >>Generate training reports from time to time >>provide feedback and coaching to analysts on the floor >>Analyse training need for employees, single point of contact for the account for any training requirements >>responsible for adhering to training guidelines defined by the BU training Function >>responsible to work with operations to bridge gaps during training >>provide pro-active training intervention / guidance to leadership targeting metric / business impact Preferred candidate profile : >>Exposure to Geographical Information System(GIS) knowledge >>Must have good experience in MS-Word, Excel and Presentations or similar tools >>Proficient with MS-Office (Word, Excel, power point) >>Should be acquainted with the communication nuances of the local audience possible kinds of errors that one would expect in the location >>Excellent spoken and written Communication Skills. Has to have a good understanding of functional Grammar and MTI >>Needs to have strong training ability >>Good rapport building skills, extremely methodical and organized >>Feedback and Coaching skills >>Good analytical ability >>Good reading / learning, researching Skills >>Demonstrated Customer Service Skills

Role Purpose As an experienced Scrum / Agile practitioner, you are responsible for managing the overall dependencies across multiple programs in a value stream. You should have very strong domain, business and technical knowledge along with exceptional communication and facilitation skills. You are responsible for managing dependencies and stakeholders across multiple Programs during the release and should be able to handle the complexities across 10-15 Scrum teams during the release and coordinate across the same. You are also responsible for project delivery and profitability (from Wipro perspective) and should be able to work closely with the ALM/SoSM to ensure increased team competency thus gaining operational efficiencies Do Ensure meeting of the programme(s) objective(s) in a LOB Understanding of the Business Strategy and budget allocation across various programme streams in the LOB (for different Wipro Scrum Teams) Understand the business outcome of the various programmes in the LOB aligned to business strategy Interface with SoSMs and help manage the dependencies of scrum teams across single/multiple programmes Ensure program health and maturity. Track key metrics at a LOB level and take appropriate action Define the capacity allocation of Wipro Scrum teams required across programmes in the LOB Interface with business and system architects on the architecture runway elaboration based on upcoming Sprint goals for all Scrum teams in the LOB MoSCoW (or similar methodology) adherence of Program Backlog at the Program level Track and Report business progress across the LOB by consolidating the outcome of teams Participate and assist teams in Release Planning Meetings to help synchronize between teams across locations Building synergies between scrum teams across locations and simplifying the interface between SoSM, Scrum Teams and other stakeholders Participate in LOB level Scrum of Scrum meetings and Governance meetings of all the Programs he/she is responsible for Highlight the risk and dependencies across all programs in the LOB to ensure achievement of release goals. Resolve impediments to ensure smooth sprint execution Resolve and further escalate impediments across teams to a minimum and ensuring ZERO impact on the overall Release schedule Responsible for CSAT as per organization norms and expectations. Ensure EWS, customer escalations and escalation resolution as per organization norms Enabling collaboration between Dev, Ops and other stakeholders to ensure availability of required environment Interact with Agile Line Manager to resolve internal impediments related to people and operations Expand the Wipro footprint / ensure repeat business in the LOB Communicate team success to client and Wipro stakeholders and leadership Participate in CoP initiatives in Wipro / account Represent the account in internal forums at a vertical / BU level (APR / QBR / MBR etc.) Responsible for performance management of SoSMs, Technical / System Architects, Product Owner and Agile Line Managers Responsible for bulge, account profitability, cash flow, and Value at risk Ensure resource forecast accuracy Responsible for invoicing (if SOW is at program level) Approves PDMR (if SoSM / ALM is not available) Mandatory Skills: Program Management. Experience: >10 YEARS.

Responsibilities & Key Deliverables 1) Identifying and prioritising training needs across plants by supporting Plant SPOCs through a standard TNI methodology along with inputs for ROI calculations if any 2) Developing and delivering Behavioural training solutions and other relevant material for Union delegates/ senior associates/ TL etc. that meet business needs 3) Develop evaluation procedures to improve existing programs and measuring impact and effectiveness of the training programs 6) Managing and improve processes like MSE, Idea Generation and implementation (i4), Jigyasa, Rand R, EOY, Employee Satisfaction Survey (ESI), Sector level Cultural and Sports event and sustain. 6) Take up Digitization and analytics projects for the simplification and digitization roadmap 7) Support in Audits and representation in National forums Experience 5 - 8 years Industry Preferred Qualifications MBA HR General Requirements

Job Responsibility: Identifying training needs for all TME Hub employees new and old in the system, in conjunction with line/functional managers. Conducting Inductions for Sales. Handholding new employees and organizing On the Job Training. Ensuring New employees achieve their base line performance. Co-ordinate with the L&D team in the process of designing and implementing appropriate training modules by ensuring relevant content / subject matter goes into content building. Help the HR team SPOC in planning, scheduling, and conducting training and development programs for the targeted audience in line with the branch needs. Manage Training calendar for all stake holders and ensuring maximum participation from the training audience pool. Mentoring executives who have been identified to go through special training/focused sessions both in regard to concept understanding or practical execution on the ground; thus facilitating desired objectives from them Overall Promote an open knowledge-sharing environment that builds knowledge, skills, and service for the benefit of whole branch. Help them learn the sales pitch and product demonstration techniques. Covering core areas like skill development, core competencies required for a successful sales and other soft skills & etiquettes. Determines training needs by traveling with sales representatives; observing sales encounters; studying sales results. Conduct Selling skills and refresher program. Track record of designing, developing, and delivering training and development initiatives, in relation to; customer service, core skills, management and leadership development. Own the training MIS. Monitor, Analyze, Evaluate and develop training Content to assess the effectiveness of the training programs. Identify loops both on the content quality and content consumption in the L&D programs and Plug the identified loops by helping address the issues through appropriate recommendations.

Responsibilities: * Design and deliver corporate training programs * Evaluate trainee performance and provide feedback * Collaborate with clients on customized solutions Health insurance Provident fund Annual bonus

Supporting in Scheduling, coordinating, andensuring the seamless execution of Manthan P batches across the complex,including practical sessions. Training Manthan P trainees on the Virtual Reality (VR) module, and ensuring the safekeeping andmaintenance of the equipment. Supporting andcoordinating L2 and L3 training programs, including pre/post-trainingactivities and online feedback collection. Arranging traveland accommodation for trainers and ensuring they reach the training program asper schedule. Supporting employee engagement activities. Conducting Training Needs Analysis (TNA),post-training evaluations, and surveys. Visiting the shop floor to promote and socializeLD programs. Tracking training attendance and compiling relateddata. Preparing weekly and monthly reports and sharingthem for review. Promoting andactivating e-learning modules such as Disprz, LinkedIn Learning, or otherupcoming platforms. Coordinating NewHire Orientation trainings and ensuring completion within agreed timelines. Assisting in thepreparation of training modules and gaining familiarity with trainingfacilitation and delivery. Daily updating of tasks and ensuring timely completion. Frequently following up on activities and updatingprogress. Performing any specific tasks assigned by thedepartment head or corporate office.

Design content for English sessions asper the requirement Deliver the English sessions as perschedule Evaluate pre and post assessments Identify training needs by collaboratingwith department heads Customize training modules to suitvarious employee levels (operators, executives, managers) Conduct periodic refresher sessions toreinforce language skills Maintain training records, attendance,and feedback reports Digitalization of all the records immediately aftercompletion of any session. Analyse assessment data to improvefuture training effectiveness Assist in developing soft skills modulesintegrated with English communication Support cross-functional learninginitiatives across different units Monitor and guide learners' progressthrough feedback and mentoring Stay updated with latest trends and bestpractices in language training Provide one-on-one coaching foremployees with specific communication challenges Collaborate with external trainingconsultants when necessary Design content for Englishsessions as per the requirement Deliver the English sessions asper schedule Designing a handbook to share itto employees during the sessions Implementation of AI tools toimprove English speaking Take innovative initiatives toimprove English speaking drafting

Conduct refresher sessions, OJT & (TTT) Collaborate with QA and Operations to align training with business needs Update training content as needed Minimum 2 years of experience in a Trainer role Good understanding of training metrics Perks and benefits Both way Cab Free Meal Shift Allowance 5 Days Work

Identify training needs by evaluating strengths and weaknesses Translating requirements into trainings that will groom team members for the technical knowledge Building annual training program and preparing plans Provide new and existing employee training and involve in knowledge sharing activities Can make learn clean, well-designed code for the Developing team Passion for best design and coding practices and a desire to share knowledge to developing team Maintains quality service by establishing and enforcing organization standards Skills Required Candidate must have basic and advance PHP knowledge PHP, Laravel, CMS, Jquery, AJAX, Vue.js, MySql, etc.. Tools Framework Should have technical passion towards Self-Development, have Self-Confidence and deal with Technical Complexity Should possess a positive and enthusiastic attitude Should possess solid oral written communication skill and presentation skill Qualification Experience Required Candidate with post graduate education as in BE (IT/CS/CE), MBA (IT), MCA or MSc IT can apply Candidates with specialized/certified course in technical aspects will be an added advantage Candidate must have minimum 1 year of relevant experience as Technical trainer in an IT industry