609 Behavioural Training Jobs - Page 14

Training Manager Location: Pune Reporting To: Head Learning & Quality Department: Learning & Quality Roles and Responsibilities: Conduct comprehensive orientation sessions and on-the-job training for all new employees at the Pune facilities. Collaborate with department heads to assess and identify training needs for both new and existing staff. Develop and deliver structured training programs by modifying existing modules or creating new content tailored to operational requirements, under the guidance of the Learning & Quality Head. Act as a coach and mentor to frontline staff, supporting skill-building and day-to-day development. Create and manage monthly and quarterly training calendars specific to Pune and implement these trainings as per the centralized training calendar . Apart from the centralized calendar, proactively plan and execute additional trainings as per the house/facility needs . Ensure all training initiatives align with organizational policies, SOPs, and compliance standards. Stay updated with modern training tools, adult learning methods, and best practices to ensure effective delivery. Coordinate in-service sessions, workshops, and hands-on demonstrations for both technical and non-technical staff. Support cross-functional training requirements, especially for nursing, care, F&B, and admin teams. Maintain accurate records of all training sessions, including attendance, assessment results, and feedback. Track retraining needs and schedule refresher sessions based on audit or compliance gaps. Conduct assessments (written, practical, or viva) for care staff to evaluate knowledge retention and support internal promotions. Lead the consolidation and regular updating of all training materials used at the Pune facility. Ensure all training activities are well-documented and embedded within the organizations quality framework. Desired Candidate Profile: Strong stand-up delivery and facilitation skills, with the ability to create and deliver training across all staff levels. Candidates with a nursing or clinical teaching background and prior training experience will be preferred. Excellent communication and presentation skills, with an engaging and clear training style. In-depth knowledge of adult learning principles, competency-based training, and SOP-based teaching. Minimum 5–7 years of experience in training and development, ideally within the healthcare or elder care sector. Energetic, enthusiastic, and people-oriented with strong coordination and feedback mechanisms.

Excellent Voice and Accent skills in English Fluency with Great grammar is a must Need to know the techniques of coaching/training Must be able to work in shifts Expected to be a solution-oriented worker Office cab/shuttle Health insurance

Job Title: Learning & Development Executive Domain: Human Resources Experience: 2-4 years Location: Bangalore, Karnataka Mode: Hybrid (Minimum 3 days in office Key Responsibilities 1. Training Planning & Execution Schedule and coordinate logistics for in-person and virtual learning sessions. Ensure training room readiness, including venue booking, equipment setup, and availability of learning materials. Work with internal stakeholders and external vendors to execute training plans as per calendar. 2. Coordination with participation • Communicate training schedules, joining instructions, and reminders to participants. Ensure required resources (stationery, guides, devices) are ready and accessible. Promote and encourage participation through internal advocacy and recognition. Support participant engagement throughout the learning journey, including pre- and post-training communication 3. Training Administration & Reporting Maintain accurate records of attendance, training hours, certifications, and participant progress. Track post-training assignments and ensure completion. Publish attendance/defaulter reports and generate monthly L&D dashboards. 4. Learning Analytics & Impact Measurement • Collect and analyze participant post training feedback, learning needs survey or LSAT; maintain 95% feedback completion rate Analyze feedback data to recommend improvements in content, delivery, and learner experience 5. Content & Communication Assist in developing engaging learning contentpresentations, toolkits, and e-learning modules. Promote L&D programs through mailers, posters, banners, and internal campaigns to ensure high participation. • Handle all post-training follow-ups, including feedback collection, assignment tracking, and nudges 6. Vendor & Budget Management • Coordinate with external training partners; track service delivery and quality. Monitor training-related expenses and ensure activities stay within approved budgets. Process invoices and manage reimbursements; ensure adherence to L&D budget allocations. 7. Compliance & Process Adherence Follow L&D SOPs including communication, follow-ups, feedback, and reporting. Maintain updated records in LMS/certification / internal databases / sharepoint with appropriate access to users Coordinate with the HR team to ensure audit-ready documentation. Who are we looking for? Driven. Curious. Always Learning. We are always on the lookout for individuals with a strong work ethic, a sense of ownership, and a growth mindset. 2+ years of experience in L&D operations, preferably in an IT or tech-driven organization. Postgraduate degree in HR or related field Excellent coordination, communication, and stakeholder management skills Strong command over MS Excel, PowerPoint, and familiarity with LMS platforms Detail-oriented, organized, and responsive to fast-paced environments Passionate about employee growth and learning effectiveness

Looking for a skilled Trainer to join our team at Omega Healthcare Management Services Pvt. Ltd., with 2-7 years of experience in the field. Roles and Responsibility Develop and implement comprehensive training programs for employees. Conduct workshops, seminars, and other training sessions to enhance employee skills. Create engaging learning materials and resources. Evaluate training effectiveness and recommend improvements. Collaborate with subject matter experts to stay updated on industry trends. Provide coaching and mentoring to junior trainers. Job Proven experience as a trainer or in a related field. Strong knowledge of adult learning principles and instructional design models. Excellent communication, presentation, and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Experience with CRM/IT Enabled Services/BPO industry is preferred.

Looking for a skilled Trainer to join our team at Omega Healthcare Management Services Pvt. Ltd., responsible for delivering high-quality training programs that meet the needs of our clients. The ideal candidate will have a strong background in CRM/IT Enabled Services/BPO and excellent communication skills. Roles and Responsibility Develop and implement comprehensive training plans to ensure effective knowledge transfer. Conduct interactive sessions, workshops, and seminars to engage learners and promote learning. Design and deliver customized training programs tailored to specific client needs. Evaluate training effectiveness and provide feedback for improvement. Collaborate with subject matter experts to stay updated on industry trends and best practices. Manage training materials, resources, and budgets for efficient use. Job Proven experience as a trainer or in a related field, preferably in CRM/IT Enabled Services/BPO. Strong understanding of adult learning principles and instructional design methodologies. Excellent communication, presentation, and interpersonal skills. Ability to work independently and as part of a team to achieve common goals. Proficiency in using technology for training delivery and management. Strong analytical and problem-solving skills to address training needs.

We are looking for a highly skilled and experienced TRAINER to join our team at Omega Healthcare Management Services Pvt. Ltd., located in [location to be specified]. The ideal candidate will have 1 to 4 years of experience in the field. Roles and Responsibility Develop and deliver high-quality training programs to clients. Conduct workshops and seminars on various topics related to healthcare management services. Create engaging and informative training materials, including presentations and handouts. Evaluate the effectiveness of training programs and recommend improvements. Collaborate with cross-functional teams to align training objectives with business goals. Stay up-to-date with industry trends and developments in healthcare management services. Job Proven experience as a trainer or in a related field, preferably in healthcare management services. Strong knowledge of CRM/IT enabled services/BPO operations and processes. Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups. Ability to design and deliver engaging and interactive training programs. Strong analytical and problem-solving skills, with attention to detail and accuracy. Experience working with adult learners and developing training programs tailored to their needs.

We are looking for a highly skilled and experienced TRAINER to join our team at Omega Healthcare Management Services Pvt. Ltd., with 1313669 as the reference number. The ideal candidate will have a strong background in CRM/IT Enabled Services/BPO industry. Roles and Responsibility Develop and deliver comprehensive training programs to enhance employee skills and knowledge. Conduct workshops, seminars, and presentations to promote learning and development within the organization. Collaborate with subject matter experts to create engaging and interactive training materials. Evaluate training effectiveness and provide feedback for improvement. Manage and maintain accurate records of training activities and participant progress. Foster a culture of continuous learning and development throughout the organization. Job Proven experience in training and development, preferably in the CRM/IT Enabled Services/BPO industry. Strong understanding of adult learning principles and instructional design methodologies. Excellent communication, presentation, and interpersonal skills. Ability to work effectively with diverse groups and individuals. Proficiency in creating engaging and interactive training content using various tools and technologies. Strong analytical and problem-solving skills, with attention to detail and organizational abilities.

Barclays Shared Services is looking for Release Train Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Job Job TitleManager/Senior Manager CompanyTitan Company LocationIndia, Bangalore DepartmentPeople Function We are looking for a highly experienced and dynamic Senior Learning and Organization Development Partner to join our team at Titan Company Limited, based in Bangalore. As a key member of the People Function, you will be responsible for driving the learning and development charter to support aligned business / function's growth. Key Responsibilities: Learning Partner for specified portfolio Understanding training needs leveraging existing information and stakeholder conversations Designing and delivering the solution Build synergies within the programs Evaluate the effectiveness of training programs and make recommendations for improvement 2. Collaborate with internal stakeholders to identify organizational development opportunities and design & deliver solutions. 3. Anchor select org wide learning or OD related programs, as assigned. Qualifications: - Bachelor's degree in Human Resources or related field; Master's degree preferred - Minimum of 10 years of experience in learning and development roles - Strong understanding of organizational development principles and some exposure to interventions. Any supporting certifications would be a plus. Skills: - TNI, TNA, Content design, Learning solution development - Facilitation skills - Excellent communication and interpersonal skills - Agility to work effectively in a fast-paced and dynamic environment - Work collaboratively with multiple stakeholders - High accountability and drive for results, Project Management Work Experience TNI, TNA, Content design, Learning solution development - Facilitation skills - Excellent communication and interpersonal skills - Agility to work effectively in a fast-paced and dynamic environment - Work collaboratively with multiple stakeholders - High accountability and drive for results, Project Management

Role & responsibilities Imparting Trainings Soft Skills and / or Behavioral Skills Coordinate within and with other departments to manage and assign training programs. Assisting in Audits, Document Review, other departmental activities Make recommendations to the training agenda or curriculum, as necessary. Oversee and participate in the development of training materials. Supervise, if needed plan and coordinate proper venues, timing, and modality. Maintain incident reports, and other necessary records. Serve as a thought leader, mentor and coach on continuous improvement tools. Act as a change agent to drive continuous improvement throughout. Compile and analyze data to help with budget preparation and training priorities. Preferred candidate profile Bachelor's or Graduate's Degree in business, business administration, computer science or engineering, or equivalent experience. Experience with LMS, PeopleSoft HCM, HRMS and Adobe Creative Suite software and systems. Demonstrated leadership skills and attention to detail. A problem solver and critical thinker dedicated to continuous improvement. Prior experience as a Trainer Sound time management skills Perks and benefits

Role & responsibilities Conduct training sessions on communication, emotional intelligence, time management, and customer handling. Design training to enhance customer engagement through objection handling, relationship building, and effective communication skills. Create and maintain training materials, sales manuals, e-learning content, and other relevant documentation. Monitor training effectiveness using metrics, feedback, and post-training assessments. Maintain training records and report progress and improvements to management. Stay updated on behavioural training best practices and collaborate with cross-functional teams to design courses that align with business objectives. Provide feedback to product teams on market needs and customer feedback from training interactions. Preferred candidate profile Min 10+ years of experience in soft skills/behavioural training, preferably in healthcare, pharma, or diagnostics. Strong communication, presentation, and facilitation skills. Bachelor's degree in a related field & Certifications in training methodologies are advantageous. Willingness to travel as needed across India. Experience with cross-functional collaboration across HR, operations, marketing, and product teams.

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Instructor Analyst Qualifications: Any Graduation Years of Experience: 3 to 5years Language - Ability: English - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Will conduct New Hire training/ Floor Performance enhancement programs for the Project. In addition, the team member will establish and manage relationships for New Hire integration into the Accenture style of working. What are we looking for Extensive soft skills training experience Culture, Voice & Accent, Grammar, Customer ServiceExcellent Communication Skills - orally and in writingInstructional designPresentation SkillsComputer/ MS Office skillsTrend analysis and reportingPeople Management skillsCritical problem solving and issue resolutionTeam supervisionPeople Development Feedback & Coaching Behaviors key to the success of this position areContinuous improvement focus result orientedMotivationTeaming and CollaborationAnalytical thinkingAbility to Plan and PrioritizeConfidence Positive outlookCreative and innovative approachAdaptabilityAbility to exercise sound judgment within established guidelinesRelationship Partnering Roles and Responsibilities: Assess relevant training needs for individuals and organization, in consultation with departmental heads, including assessment methods and measurement systems available. Stay informed as to relevant skill and qualifications levels required by employees for effective performance (Client and Internal requirements), and circulate requirements and relevant information to the organization / Leadership as appropriate. Work with CD Manager to produce plans to meet training and development needs, and manage training delivery, measurement and follow-up as necessary. Design training courses and programs necessary to meet training needs.Organize training venues, logistics, transport as required to achieve efficient training attendance and delivery. Plan and deliver training courses personally where necessary to augment that provided externally or internally by others. Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training. Recruit employees (as applicable). Ensure all training activities and materials meet with relevant organizational and statutory policies. Monitor, measure and report on employees training and development plans and achievements within agreed formats and timescales. Develop self, and maintain knowledge in relevant field at all times.Deploy TTTs as required by the organization.Interact with training vendors and attend related training conferences and seminars.Monitor calls and give feedback to teams assigned.Train, assess and implement activities to effect improvement in E-mail writing skills and grammar.Implement language and culture modules training on a recursive basis to agents on floor.Calibrate with existing Coaches / Operations.Aid the Operations team in improving performance on customer service, team motivation and teamwork.Ensure that the current knowledge is updated regularly through huddles, monitoring, etc. Qualification Any Graduation

Skill required: Marketing Operations - Medical Affairs Designation: Copywriting Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designDesign, develop and deliver business solutions related to the medical affairs group of pharmaceutical companies, including thought leadership development, medical publications, education and information, medical grants, advisory boards and advocacy. What are we looking for Medical MonitoringMedical ReviewWritten CommunicationElectronic Document Management OperationsService DeliveryAbility to perform under pressureAgility for quick learningCommitment to qualityWritten and verbal communicationStrong analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

LTFinance is looking for REGIONAL TRAINING MANAGER to join our dynamic team and embark on a rewarding career journey Responsible for the design, delivery, and management of training programs for the organization Identifying training needs, developing training materials, delivering training sessions, and evaluating the effectiveness of training programs Must have strong instructional design skills and the ability to create engaging and effective training content Should able to deliver training in a variety of formats, such as classroom-based, online, and on-the-job Able to work with cross-functional teams, managing trainers, and influencing the adoption of new training initiatives Responsible for budgeting, reporting, and driving continuous improvement of the training function

Polycab Wires Pvt Ltd is looking for O&M Associate to join our dynamic team and embark on a rewarding career journey. Maintenance Strategy : Develop and implement a comprehensive maintenance strategy for the Winger Factory to optimize equipment performance and minimize downtime. Collaborate with production and engineering teams to align maintenance activities with production schedules. Equipment Reliability : Implement preventive and predictive maintenance programs to enhance the reliability of manufacturing machinery and facilities. Conduct regular equipment inspections and performance evaluations. Team Leadership : Lead and manage the Maintenance team, providing guidance, training, and mentorship to ensure a skilled and motivated workforce. Foster a culture of safety, accountability, and continuous improvement within the team. Budget Management : Develop and manage the annual maintenance budget, ensuring effective utilization of resources and cost control. Monitor expenses, identify cost-saving opportunities, and report on budget performance. Continuous Improvement : Drive continuous improvement initiatives in maintenance processes, incorporating best practices to optimize workflows. Utilize data and key performance indicators to identify areas for improvement. Vendor Management : Collaborate with external vendors for the procurement of spare parts and services, ensuring timely delivery and cost-effectiveness. Negotiate contracts and maintain positive relationships with vendors. Safety and Compliance : Ensure compliance with safety regulations and industry standards in all maintenance activities. Conduct regular safety audits, implement corrective actions, and promote a safe working environment. Training and Development : Develop training programs for maintenance staff to enhance technical skills and knowledge. Encourage ongoing learning and professional development within the team.

Role Summary As a Retail Sales Trainer at Specsmakers, you will be responsible for developing, delivering, and evaluating sales training programs aimed at improving the skills and performance of our front-end retail staff. Your goal is to drive store performance by enhancing customer service standards and sales effectiveness. Key Responsibilities Design and deliver induction and refresher training programs for new and existing retail staff. Conduct in-store coaching and on-the-floor training to ensure real-time performance improvement. Develop training content, manuals, and e-learning modules aligned with sales and customer experience goals. Monitor training effectiveness through post-training evaluations, mystery audits, and store performance metrics. Collaborate with Operations and HR teams to identify skill gaps and training needs. Ensure consistent delivery of brand and product knowledge to all store employees. Promote a customer-first attitude and train teams on up selling, cross-selling, and objection handling techniques. Key Requirements Graduate in any discipline; MBA/PG in Retail Management or related field is a plus. 3 - 6 years of experience in retail sales training, preferably in the optical, fashion, or FMCG sectors. Excellent communication, presentation, and facilitation skills. Strong interpersonal and coaching abilities. Willingness to travel extensively for in-store training across regions. Proficiency in MS Office; experience with Learning Management Systems (LMS) is an added advantage.

Area of expertise/Skills Proficient at GD/ PI trainings Attitude Building (By Story building examples) Johari window and SWOT Analysis Communication skills- Verbal & Written Motivation Emotional Intelligence Presentation skills & Grooming Voice and Accent Neutralisation (MTI) Good understanding and knowledge of the right accents, proficient at phonics and diffusing MTI Stronghold of the language (English) and good knowledge of grammar, pronunciation, spelling, and vocabulary. Needs to possess good presentation, feedback & coaching skills Others: Proficient at Excel and Presentations Key Responsibilities - Plan and implement an effective training curriculum. Develop original content Deliver seminars, workshops, individual training sessions, and lectures Counsel students Deliver Engaging Training sessions in a Hybrid model Prepare Students for the placement process (adept at GD/PI training) Managing LMS, organizing internal reports Developing TNA

Job Description Process Trainer - Insurance Location Mumbai (West Malad) - Malayalam 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainings performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring. Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in Malayalam Candidate should be comfortable working from office 6days - Mumbai - Infinity Tower Mindspace, 1-B, Zakeria Rd, behind Lakozy Toyota showroom, Malad, Rajan Pada, Ekta Nagar, Malad West, Mumbai, Maharashtra 400064, IndiaRole & responsibilities.

Croma Campus is looking for Trainer to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

Key Responsibilities: Design and deliver training modules focused on verbal, non-verbal, written, and interpersonal communication. Conduct sessions on soft skills including presentation skills, group discussions, and interview techniques. Assess learners communication abilities through pre- and post-training evaluations. Customize training programs based on learner needs, industry expectations, or institutional goals. Provide individual coaching or feedback sessions to improve specific communication challenges. Collaborate with academic or placement teams to align training with employability or academic requirements. Prepare training materials such as handouts, PPTs, videos, and practice exercises. Maintain training records, attendance, feedback, and performance data. Qualifications & Experience: Bachelors or Master’s degree in English, Communication, Psychology, or a related field. 2+ years of experience in training or teaching communication/soft skills. Experience in academic institutions, corporate training, or finishing schools is preferred. Key Skills: Strong verbal and written communication Classroom and virtual training delivery Public speaking and presentation skills Empathy and learner-centered approach Fluency in English; regional languages a plus Familiarity with tools like MS PowerPoint, Zoom, Google Meet, LMS platforms

Job Description Process Trainer - Insurance Location Mumbai (West Malad) - Malayalam 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainings performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring. Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in English Candidate should be comfortable working from office 6days - Gurugram - Plot 119 Policybazaar Corporate Office Sector 44, Gurugram

Job Title: Asst. Manager - Learning and Development/Specialist Reports to: Head of HR/Training Director Department: Human Resources/Learning and Development Location: Marathahalli Job Summary: The Learning and Development Specialist will design, develop, and deliver training programs to enhance employee skills and knowledge. The ideal candidate will have experience in instructional design, training delivery, and talent development. Key Responsibilities: 1. Training Needs Analysis: - Identify training needs and gaps through analysis and feedback. - Develop training plans to address these needs. 2. Program Design and Development: - Design and develop training programs, including content creation and delivery. - Ensure training programs align with organizational goals and objectives. 3. Training Delivery: - Deliver training sessions to employees, either virtually or in-person. - Facilitate discussions, workshops, and other interactive learning experiences. 4. Evaluation and Assessment: - Evaluate training effectiveness through feedback, assessments, and metrics. - Use data to inform future training initiatives. 5. Collaboration and Partnership: - Collaborate with subject matter experts to develop training content. - Partner with stakeholders to ensure training aligns with business needs. Requirements: 1. Education: Degree in Education, Training, HR, or related field. 2. Experience: 6-10 years of experience in learning and development, training, or related field. 3. Skills: - Strong instructional design and training delivery skills. - Excellent communication, facilitation, and interpersonal skills. - Ability to work in a fast-paced environment and adapt to changing priorities. What We Offer: 1. Competitive salary and benefits package. 2. Opportunities for career growth and development. 3. Collaborative and dynamic work environment. If you're passionate about learning and development, and enjoy helping others grow, we'd love to hear from you!

ROLE PURPOSE & OBJECTIVE Should devise an overall or individualized training and development plan, strategize, oversee its implementation and assess outcomes. Identify training and developmental needs and drive suitable training initiatives, propose solutions and enhance process and project development. Engage with all necessary stake holders and cross functional teams to meet and establish training requirements. Enhance employees skills, performance, productivity and quality of work. Deliver training needs at the Phone banking unit Conducts training classes, which include content about the job, the Company, and different client programs Facilitates new hire training using the provided curriculum to Phone Banking Officers Facilitates continuing trainings to existing Phone Banking Officers for new products and services Identify training and developmental needs and drive suitable training initiatives, propose solutions and enhance process Coordinate and collaborate with all stakeholders to seek inputs of products & Process KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Ensure all trainings are done as defined within timelines Ensure Training SLA and certifications are Met Handle NHT and provide support as required Responsible for New joiners performance Manage New joiners attrition Update and manage training content Conduct call calibrations with External and internal stakeholders Conduct call listening activities Identify training and developmental needs and drive suitable training initiatives Enhance employees’ skills, performance, productivity and quality of work Customer (Both Internal & External) Ensure trainees are handling calls & providing 100% accurate resolution on calls Query and doubt handling Escalation handling Provide customer service personnel with guidance in handling difficult or complex issues or problems so they can be resolved effectively and efficiently Provide guidance on how to escalate complaints / disputes within the organization Internal Process Publish Training calendar and other reports as defined within timelines Ensure adherence to process and audit requirements Coaching and feedback sessions for Trainees and existing staffs Maintain schedule adherence of trainees Manage NHT Attrition Innovation & Learning Identify training gaps and ensure team members are up to date with products and procedure Coordinating with business teams to get the latest feedback and updates Ensure adherence to training man-days/ mandatory training programs for self and self Continuously update skills by participating in professional trainings, attend courses as instructed by management and be willing to contribute acquired knowledge to the development of the bank

Fever99 healthcare is looking for Psychologist to join our dynamic team and embark on a rewarding career journey Conduct comprehensive psychological evaluations to assess patients' mental health and emotional status. Diagnose and treat patients with a range of mental health and emotional disorders, including anxiety, depression, bipolar disorder, and schizophrenia. Develop and implement treatment plans that are tailored to each patient's unique needs, and that incorporate evidence-based interventions and therapies. Provide individual and group therapy, using a variety of therapeutic approaches, such as cognitive-behavioral therapy, psychoanalytic therapy, and humanistic therapy. Collaborate with other healthcare professionals, such as psychiatrists, social workers, and primary care physicians, to ensure coordinated and comprehensive patient care. Monitor patient progress, and adjust treatment plans as needed to ensure that patients are receiving effective and appropriate care. Maintain accurate and complete patient records, and comply with legal and ethical standards related to patient confidentiality and privacy. Provide education and support to patients and their families, and help them develop coping skills and strategies for managing their mental health and emotional well-being.

Society for Economic Development is looking for Training Coordinator to join our dynamic team and embark on a rewarding career journey Identifying training needs and developing training plans and schedules Coordinating with trainers and subject matter experts to develop training materials Scheduling training sessions and communicating training details to participants Monitoring training progress and evaluating training effectiveness Providing feedback to trainers and participants to ensure continuous improvement Maintaining training records and ensuring compliance with training requirements Developing and maintaining training budgets Managing training logistics, including facilities, equipment, and materials Excellent communication and interpersonal skills