38 Behavioral Training Jobs - Page 2

Roles and Responsibilities Conduct orientation sessions and arrange on-the-job training for new employees across the brands. Follow all agreed Quality Assurance and Risk Management Systems that are prevalent in the organisation and contribute generally to the establishment and development of a quality provision/service. Act as a coach and mentor for the store staff. Involves in budget preparation for the function and effective management of funds. The Training Manager will be responsible for managing multiple client projects at one time. Partner with department to deliver training programs and other organizational and leadership development interventions. # Research new training materials and supplies that might enhance the training procedures and provide value to the employees.

Training and delivery skills Goal setting, time management, delegation, and team work Provide one-on-one coaching and mentoring to employees to reinforce soft skills learning. Demonstrate excellent management and interpersonal skills.

Role & responsibilities OBJECTIVE Drive Training & Development for employees with the ultimate goal of creating a wow experience to the customers. JOB GUIDELINES Training: 1. Training Need Identification and Analysis; customization of Training Methodology 2. Preparation of Monthly Training Calendar 3. Coordinate and deliver Training (Internal) in supervisory development, soft-skills, technical and process driven for frontline associates and achieving training man days 4. Plan and deliver induction to new hires on bi-monthly basis 5. Plan and deliver new hires training program on bi-monthly basis 6. Plan and deliver existing employees training program 7. Plan and conduct OJT in SAP/ HBP HR: Coordinate with HR 1. To receive the list of new joiners eligible for induction and new hire training as per the training calendar 2. To submit the attendance of trainees undergoing induction and new hire training 3. To track three monthly assessments of trainees and carry out counselling whenever required 4. To help solve issues related to attendance, ID card, uniform etc Budget & MIS: Generate and maintain training related employee database Prepare and report fortnightly Training plan and MIS both for supervisor(s) and frontline associate(s) to the Training coordinator Record actual monthly training expenditure in training MIS Operations & customer service: Encourage and direct supervisors for collecting customer feedback forms Collect relevant issues during branch visit and coordinate with concerned in operations for solutions Liaison with the concerned in operations to deliver operations modules during New hire training Preferred candidate profile Qualification: B. Pharma / M.Pharma Experience: 2-7 years of experience in Retail / FMCG / Teaching profession in pharmacy degree colleges Skill Set The incumbent needs to have good conceptual understanding of pharmacy practice and soft-skills in relation to the pharmacy retail industry. Self motivated, excellent communication, presentation and interpersonal skills with a flair for customer service orientation, passion for delivering training, responsibility sharing and act as a facilitator to the trainees. Apply on below mail id hr_gujarat@apollopharmacy.org

Determine training needs Prepare annual training calendar & budget Coordinate with Training Agencies & Trainers Organize training programs as per calendar Evaluate training effectiveness & ROI Supervise team of training coordinators Documentation Required Candidate profile Proven experience in talent development Understanding of training needs of different roles Good at Tracking of training calendar Excellent communicator & trainer Organized Leader & strategic thinker

Role & responsibilities 1. Conducting effective voice and accent neutralization & Culture trainings for NHTs & On Floor Associates. 2. Conducting training on other skills HR Shared Service 3. Floor Support Training/Call Monitoring & Feedback. 4. Conducting Behavioural Training Expectations and Key Areas of Responsibility What are the expectations, essential duties and responsibilities of this position as it relates to your department goals 5.Floor Support Training/Call Monitoring & Feedback 6. New Hire Voice and Accent & Culture Training As per Hiring Plan , Refresher Training Voice and Accent, Customer Service, Sales Skills As per Training Plan , Call Monitoring & Feedback on Language Preferred candidate profile Perks and benefits

About Angel one : Angel One Limited is a Fintech company providing broking services, margin trading facility, research services, depository services, investment education and distributes third party financial products to its clients, on a mission to become the No. 1 fintech organization in India. With over 2 crore+ registered clients, we are onboarding an average of over 800k new clients every month in the current financial year. We are working to build personalized financial journeys for our clients via a single app, powered by new-age tech, AI, Machine Learning and Data Science. We have a flat structure, with ample opportunity to showcase your talent and a growth path for you to the very top. We are aggressively hiring for various non-tech and tech roles across India. Join our team and experience the best of both worlds at Angel One! Check out our careers section! Why You'll Love Working at Angel One! Ranked Top 25 Companies to Work in India: We're proud to be recognized as one of the best workplaces, certified for 8 consecutive years. Innovative Culture: Ideate, innovate, and create cutting-edge fintech solutions with AI and Machine Learning. Be part of something huge: Be at the Forefront of Fintech Innovation Bold Approach: We're not just growing a customer base; we're unlocking potential, aiming to touch a billion lives. It's about more: more drive, more initiative, and a bolder way of working. Job Title: Senior Lead - Learning Business Partner - Product & Tech Location: Bengaluru What you will do: As Tech and Product Senior Lead - LBP, you will partner with Tech and product functions to provide suitable learning solutions which will drive organisational performance. You will build strong relationships with a complex range of stakeholders, collaborating to ensure best learning solutions are delivered. Responsible for partnering with the BU to identify key learning needs for the business and design Learning interventions that meets these needs Understand the goals of BU and context and translate it into learning implications Assist management to drive capability through skill gap analysis, identify competencies, design and delivery of learning initiatives including creating skill-based learning paths to ensure fit for purpose Track and report the launch and ongoing roll out Monitor, measure and evaluate learning impact (using Business metrics, feedback from leaders and employees, engagement surveys etc) taking action as necessary Support management with ongoing L&D operations Promote learning and talent development within the BU Who you are: Understanding of recent trends in technology adoption in app development Ability to build strong relationship with fellow HR business associates and stakeholders Excellent knowledge of the Learning and Development life cycle including need/performance gap analysis, scoping, research and analysis, design, development, launch, evaluation and feedback Ability to develop and integrate business strategy into the design and development of learning and talent strategy Familiarity with LMS operations like user management, creating learning paths etc, analysing user data etc Strong problem solving with a solid background working with synthesis of data, conducting analyses, interpreting results, and writing reports/presentations Managing large scale project roll out Excellent communication and collaboration skills 11+ years of experience in L&D solutions and operations Any graduation/post graduation, preferably with technology background Relevant L&D certification from reputed organization What's in it for You? Empowered Growth: We invest in your growth and empower you to explore your full potential. Exceptional Benefits: Our comprehensive benefits package includes health insurance, wellness programs, learning & development opportunities, and more. For a deeper dive into our company culture and vision, explore our Company Deck. At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI). As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team. We believe that everyone's unique experiences and viewpoints make us stronger together. Come and be a part of #OneSpace*, where your individuality is celebrated and embraced.

Lead, mentor, and manage a team of trainers and master trainers, ensuring effective performance and continuous professional development. Develop and implement team objectives and performance metrics and conduct regular performance evaluations. Provide ongoing coaching and support to trainers to ensure high-quality delivery and adherence to training standards. Foster a collaborative, results-driven, and growth-oriented environment within the training department. Execute a wide range of behavioural training programs, including leadership development, communication skills, conflict resolution, emotional intelligence, diversity and inclusion, and team collaboration. Act as the primary point of contact for senior leadership, department heads, and HR business partners regarding training needs, strategies, and program delivery. Collaborate closely with cross-functional teams to ensure that training programs support organizational priorities and drive business results. Conduct regular meetings with stakeholders to assess training needs, discuss outcomes, and align on future training initiatives. Develop and manage relationships with external training providers, consultants, and vendors as needed to supplement internal training resources. Drive the development and execution of large-scale training projects, ensuring timelines, budgets, and objectives are met. Take ownership of key training initiatives that align with strategic business goals. Lead the end-to-end project lifecycle for new programs, from needs analysis and content creation to delivery and evaluation. Conduct comprehensive needs assessments across the organization to identify skill gaps and development opportunities. Analyse training effectiveness using key performance indicators (KPIs), feedback surveys, and post-training evaluations. Regularly report on training outcomes to senior leadership, providing insights into employee development, ROI, and areas for improvement.Oversee the training department budget, ensuring cost-effective use of resources for program development, delivery, and external vendor engagements. Develop strategies to maximize the impact of training investments and improve the overall training ROI. Manage logistical planning, including scheduling, location coordination for training programs.

- Training need assessment, designing, developing, implementing & evaluating training programs - Provide input to stakeholders on knowledge and skills developmental requirements based on the market and business priorities & market/customer feedback. Required Candidate profile - 5+ years of as a First Line Manager (FLM) and at least 2+ years as a Training Manager is desirable. - Fluency in written and spoken English communication with a neutral accent.

Title : Deputy Manager / Assistant Manager - L&D ( Behavioural & Soft Skills Trainer) - ITeS / KPO Location : Mumbai / Pune / Vizag Job Responsibilities: Get upskilled and certified on workshops assigned to you as per timelines and take ownership of the completion of the same Deliver workshops as assigned - The workshops can be assigned for Corporate, US, UK, Australia and New Zealand shift timings hence flexibility is a must Work on projects as assigned and should take complete ownership for end to end execution and meeting timelines. These projects can be stretch assignments over and above the daily role In addition, you will be required to work closely with learning partners, business leaders and HR to drive nominations for workshops, align calendar as per TNI done and ensure 100% adherence to the roadmap Adherence to governance guidelines like DBR, Post training effectiveness activities, tracking self-progress etc. Take ownership in getting upskilled on new programs for higher role bands should be willing to work in shifts and open for travelling is a MUST should be willing to travel to any of the location facilities for workshops or projects on a daily basis Educational Qualification & Work Experience: - PG / Graduate with 5 years of experience of that a minimum 2 years should be in L&D or behavioural training & should have had exposure in Operations and Content development. - Knowledge Qualifications/ Competency: o Good Communication Skills o Sound Microsoft Office skills Capabilities o Excellent communication skills o Interpersonal Skills o Lead Initiatives o Presentation skills o Multi-tasking o Planning & Execution Skills o Training capabilities

Job Summary: We are seeking a seasoned Senior Content Developer with extensive experience in the Learning and Development (LD) domain. The ideal candidate should have a background as an LD content specialist, encompassing knowledge of fundamental instructional design frameworks and storyboarding. This role demands adaptability to a dynamic and flexible environment with rapid turnaround times and evolving requirements. A key responsibility is to understand customer needs, design and develop appropriate solutions, and ensure successful content delivery. Requirements: 2-5 years in Leadership and Behavioral Training, with a strong focus on content design. Proven expertise in conducting stakeholder conversations for need identification and analysis. Extensive experience in learning and development, talent development, instructional design, or related disciplines. Solid working knowledge of adult learning and leadership development principles. Demonstrated ability to effectively communicate and present to all management levels, including senior executives. A proactive research and learning mindset. Advanced skills in MS Office applications (PowerPoint, Excel, Word, Publisher), Adobe Pro, and web-based collaborative platforms (e.g., SharePoint). Proficiency with e-learning authoring tools such as Articulate. Ability to thrive in a dynamic environment and manage multiple deliverables simultaneously. Responsibilities: Stakeholder Analysis: Conduct and participate in stakeholder conversations to comprehend client needs, challenges, and requirements. Develop stakeholder analysis reports and obtain client sign-off. Gain a deep understanding of assigned areas and customer needs. Content Design, Development, and Maintenance: Understand business problems, learner profiles, and evaluation methodologies to implement effective learning solutions. Apply adult learning principles in content development. Employ various techniques to create instructional content. Develop course materials, including hands-on exercises, collaboration with subject matter experts, and utilization of existing documentation. Conduct deep research to contextualize content to client industry needs and challenges. Create collaterals for each module, such as quizzes, assessments, reading materials, case studies, exercises, and activities. Develop instructor notes to complement training material. Utilize authoring tools like Articulate, Lectora, and Captivate for creating learning materials. (Optional) Internal Stakeholder Management: Collaborate with internal stakeholders to gain buy-in for recommended solutions. Process Improvement: Track feedback on all content elements. Gather feedback from internal teams, client stakeholders, and facilitators. Analyze feedback and implement corrective measures to improve content. Build and maintain a comprehensive content repository. Qualifications: Bachelors degree in Psychology or a related field; a Masters degree is a plus. Proven experience in curriculum development and content creation for leadership and behavioral training. Strong knowledge of instructional design and storyboarding. In-depth understanding of adult learning principles and instructional design models. Proficiency in authoring tools and multimedia content creation software. Excellent communication and interpersonal skills. Exceptional organizational and project management abilities. Creative problem-solving skills and attention to detail. A commitment to leadership and behavioral development, with a dedication to staying current in the field. Job Location: Bangalore Job Summary:We are seeking a seasoned Senior Content Developer with extensive experience in the Learning and D...

Sales Planning Analyze the growing business segments of partner banks and propose budgeted growth for AOP to supervisor for own region. Recommend manpower requirement based on business potential in the segments identified for driving sales. Provide Inputs and Insights to team to extract maximum business in growing segments and drive sales in their assigned partner bank branches within the region. Design and recommend incentive plan, campaigns within the PPSU team to achieve targets. Partner Bank Relationship Management Organize Structured Weekly, Fortnightly and monthly meeting with partner branches to resolve service related issues and address escalations. Support design and recommend specific products that can be introduced from time to time based on the outcome of the structured meeting or analyzing past trends in the segment or best practices of competition. Design, recommend and execute campaign/contest for the Partner Bank to drive sales in profitable segments. Liaise with finance team in ensuring that campaign budgets are approved and the payouts are processed timely. Operations Management Review Periodically assess/review Loan Book Penetration and Branch activation to enable course correction. Organize meetings within/with the team/s to understand challenges faced in terms of conversion at branches and provide solutions. Put in place real time MIS Reporting to ensure information available at all times on all performance or productivity parameters. Team Deployment and Development Identify and place right talent at branches by participating in the recruitment process. Communicate and establish individual performance parameters and expectation and review periodically Coordinate with specific departments to facilitate Product/Functional/Behavioral training to arrest any discrepancy that might hinder individual as well as department performance

Role Title - Behavior & Soft Skills Lead Role Summary As part of the L&D team at Metropolis Healthcare, you will design and deliver training programs that enhance the skills and performance of sales, customer-facing teams, and people managers. This role focuses on capability building by developing competencies and driving continuous improvement through expertise in behavioral training, communication, and customer service excellence. Working with Leadership Team, Sales Team and Customer Experience teams What the role entails Key accountabilities/ responsibilities Identifying business performance gaps to arrive training needs Develop and implement strategic learning initiatives to build the overall capabilities of the sales and customer care teams, enabling them to adapt to evolving business needs and excel in a competitive healthcare market. Create and implement customized training programs, workshops, and learning modules to meet the needs of sales and customer service teams. Facilitate role-play exercises, group activities, and hands-on practice sessions to reinforce key concepts. Assess the training needs of employees through surveys, interviews, and observation. Develop training materials such as presentations, manuals, and job aids to support the learning process. Evaluate the effectiveness of training sessions by collecting feedback, conducting assessments, and analysing results. Stay updated with industry trends and best practices in training, learning & development, and incorporate them into training content. Manage logistics, scheduling, and other administrative tasks associated with training programs. Monitoring and reporting on training completion Train and guide new employees, developing monitoring systems to ensure performance according to training. Tackle challenges efficiently and innovate solutions. Capacity to analyse situations and make decisions Utilize data-driven insights to evaluate the effectiveness of training programs, track participant progress, and measure ROI through pre- and post-training assessments, employee performance metrics, and behavioural change indicators Maintain comprehensive training records and generate regular MIS reports on training activities, attendance, learning outcomes, and feedback to provide actionable insights and support decision-making for continuous improvement. What we are looking for in you Strong understanding of the pharma and diagnostics industry, including product knowledge, sales processes, and customer service protocols. Proven experience in designing and delivering behaviour and soft skills training. Excellent facilitation, presentation, and communication skills. Ability to engage participants and adapt training methods to diverse learning styles. Proficiency in using learning management systems (LMS) and virtual training platforms. Strong analytical and problem-solving skills. Willingness to travel as required. Knowledge of Word, Excel, and PowerPoint What we promise to you Opportunity to work in a dynamic environment with a focus on professional development and growth. Play a critical role in enhancing employee skills and shaping the future of our organization. Passionate colleagues who will share the dream and drive to deliver the most trusted, convenient and innovative experience health and diagnostics. Role Demands (travel) Occasional Travel Location Mumbai Requirement Education Bachelors degree, preferably in HR. Preferred MBA in HR from tier 1 institution - not mandatory. Experience Minimum 5 years of experience in training with a focus on pharma and diagnostics sales and customer care. Stakeholder interfaces Leadership Team, Sales Team and Customer Experience teams

develop soft skills training culture, design, deliver training programs, Internal Trainer enhance learning, culture by introducing, coordinating various learning initiatives, Organizational needs Training process logistics coordination Required Candidate profile Proficiency in E-learning Platforms, LMS, MS Powerpoint Experience with collaboration tools like Ms Teams, Zoom, Google Workspace for virtual training, training, Communication, presentation