We're searching for an individual who embodies both meticulous problem-solving and an unwavering devotion to pets . As a Customer Service Specialist at Human and the Beast, you'll step into a role at the very heart of our operations, tasked with ensuring every pet parent and their cherished companion consistently receives an extraordinary, empathetic experience . About the Brand: https://drive.google.com/file/d/1niQ9xa7-lOD3nYn5vaWE5OrMSWLaE5Ft/view?usp=sharing Website: https://humanandthebeast.com/collections/all-products As a Customer Service Specialist, you'll manage the end-to-end customer support journey, including: Order Management: Handling inquiries related to order placement, modifications, and tracking. Delivery & Logistics: Investigating and resolving issues concerning non-delivery, delays, and lost packages. Returns & Refunds: Guiding customers through our return process and efficiently managing refund requests. Subscription Management: Assisting customers with their subscription accounts, including sign-ups, changes, and cancellations. Product Information: Providing detailed and accurate information about our range of products, ingredients, and their benefits. Issue Resolution: Proactively identifying and resolving customer concerns, turning potentially negative experiences into positive ones. Feedback Collection: Gathering valuable customer feedback to help improve our products and services. Relationship Building: Fostering strong, positive relationships with our pet parent community, embodying our brand's empathetic and supportive nature. Advocacy: Acting as a brand ambassador, passionately communicating our mission and values. Continuous Improvement: Collaborating with internal teams to streamline processes and enhance the overall customer journey. What you're made of: Proven experience in a customer service role, preferably in an e-commerce or direct-to-consumer environment. Exceptional written and verbal communication skills, with an ability to convey empathy and professionalism. Strong problem-solving abilities and a proactive approach to addressing customer needs. Patience, resilience, and a genuine desire to help others. Ability to manage multiple tasks simultaneously in a fast-paced environment. Proficiency with CRM software and standard office applications. A genuine love for animals and an understanding of the unique bond between pets and their humans. Experience with subscription-based services is a plus. Why join Human & The Beast? Be part of a passionate and a growing team dedicated to making a real difference in the lives of pets and their parents. Opportunity for growth and professional development within a dynamic company. A vibrant and supportive work culture that values your professional and personal life. Direct impact on customer satisfaction and brand loyalty. If you're ready to bring your customer service expertise and passion for pets to a brand that truly cares, we encourage you to apply! Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Work from home Schedule: Day shift Supplemental Pay: Joining bonus Yearly bonus Work Location: Remote Expected Start Date: 18/08/2025
We are seeking a highly organized and meticulous individual to join our team as an Accountant & Fulfillment Supervisor. This unique dual role is perfect for someone who excels at both financial management and operational efficiency, ensuring our beloved pet parents receive their orders accurately and on time, while maintaining impeccable financial records. About the Brand: https://drive.google.com/file/d/1niQ9xa7-lOD3nYn5vaWE5OrMSWLaE5Ft/view?usp=sharing Website: https://humanandthebeast.com/collections/all-products What you'll do: Accounting Responsibilities: Financial Record Keeping: Manage daily accounting operations, including accounts payable, accounts receivable, and general ledger entries. Reconciliations: Perform bank reconciliations, credit card reconciliations, and other financial account reconciliations to ensure accuracy. Expense Management: Track and categorize business expenses, ensuring proper documentation and compliance. Reporting: Prepare various financial reports, including profit and loss statements, balance sheets, and cash flow statements, for management review. Compliance: Ensure adherence to accounting principles and tax regulations. Budgeting Support: Assist in budget preparation and monitoring to support financial planning. Invoice Processing: Handle vendor invoices and customer billing accurately and efficiently. Fulfillment Supervision Responsibilities: Order Fulfillment Oversight: Supervise the entire order fulfillment process, from order receipt to dispatch, ensuring accuracy and efficiency. Inventory Management: Monitor and manage inventory levels, conduct regular stock counts, and ensure accurate inventory records to prevent stockouts and overstocking. Logistics Coordination: Coordinate with courier partners for timely pickups, deliveries, and resolution of any shipping issues (e.g., non-delivery, lost packages, returns). Team Leadership: Oversee fulfillment staff, including training, scheduling, and performance management, to maintain a highly productive and accurate team. Process Optimization: Continuously evaluate and improve fulfillment workflows and procedures to enhance speed, accuracy, and cost-effectiveness. Quality Control: Implement and monitor quality checks to ensure products are picked, packed, and shipped correctly and safely. Customer Liaison: Collaborate closely with the Customer Service team to address and resolve any delivery or order-related customer queries swiftly. Warehouse Organization: Maintain an organized and efficient fulfillment area. What you're made of: Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Proven experience in both accounting/bookkeeping and a fulfillment/operations supervisory role. Strong understanding of accounting principles and financial reporting. Excellent organizational skills with a keen eye for detail and accuracy in both financial and logistical tasks. Proficiency in accounting software (e.g., Tally, QuickBooks) and inventory management systems. On-site Requirement: This is an on-site position. Candidates must be able to commute to our manufacturing and fulfillment center in Ankushapur Village, Ghatkesar . Demonstrated leadership abilities with experience managing a small team. Exceptional problem-solving skills and the ability to work under pressure to meet deadlines. Strong communication skills, both written and verbal. A proactive attitude and a commitment to continuous improvement. A genuine love for pets and an understanding of our brand's mission to serve pet parents. Why join Human and the Beast? Be a Founding Team Member: If selected, you'll be one of the first team members, working directly alongside the founders. This isn't a regular job; we're looking for someone who can approach this role with an ownership mindset, tackling all challenges and gracefully navigating the dynamic environment of a startup. Long-Term Growth & Leadership: We're seeking individuals who are committed for the long term, with the potential to grow into a departmental head and reap the significant benefits as our startup evolves into a global brand. Come as a team member and become a permanent part of our pack! Play a pivotal role in the operational and financial backbone of a growing pet-focused brand. Opportunity to apply diverse skills in a dynamic and supportive environment. Be part of a passionate team dedicated to the well-being of animals Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Joining bonus Ability to commute/relocate: Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you love animals? Experience: Accounting: 1 year (Required) Language: English (Preferred) Hindi (Preferred) Location: Hyderabad, Telangana (Required) Work Location: In person
We are seeking a highly organized and meticulous individual to join our team as an Accountant & Fulfillment Supervisor. This unique dual role is perfect for someone who excels at both financial management and operational efficiency, ensuring our beloved pet parents receive their orders accurately and on time, while maintaining impeccable financial records. About the Brand: https://drive.google.com/file/d/1niQ9xa7-lOD3nYn5vaWE5OrMSWLaE5Ft/view?usp=sharing Website: https://humanandthebeast.com/collections/all-products What you'll do: Accounting Responsibilities: Financial Record Keeping: Manage daily accounting operations, including accounts payable, accounts receivable, and general ledger entries. Reconciliations: Perform bank reconciliations, credit card reconciliations, and other financial account reconciliations to ensure accuracy. Expense Management: Track and categorize business expenses, ensuring proper documentation and compliance. Reporting: Prepare various financial reports, including profit and loss statements, balance sheets, and cash flow statements, for management review. Compliance: Ensure adherence to accounting principles and tax regulations. Budgeting Support: Assist in budget preparation and monitoring to support financial planning. Invoice Processing: Handle vendor invoices and customer billing accurately and efficiently. Fulfillment Supervision Responsibilities: Order Fulfillment Oversight: Supervise the entire order fulfillment process, from order receipt to dispatch, ensuring accuracy and efficiency. Inventory Management: Monitor and manage inventory levels, conduct regular stock counts, and ensure accurate inventory records to prevent stockouts and overstocking. Logistics Coordination: Coordinate with courier partners for timely pickups, deliveries, and resolution of any shipping issues (e.g., non-delivery, lost packages, returns). Team Leadership: Oversee fulfillment staff, including training, scheduling, and performance management, to maintain a highly productive and accurate team. Process Optimization: Continuously evaluate and improve fulfillment workflows and procedures to enhance speed, accuracy, and cost-effectiveness. Quality Control: Implement and monitor quality checks to ensure products are picked, packed, and shipped correctly and safely. Customer Liaison: Collaborate closely with the Customer Service team to address and resolve any delivery or order-related customer queries swiftly. Warehouse Organization: Maintain an organized and efficient fulfillment area. What you're made of: Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Proven experience in both accounting/bookkeeping and a fulfillment/operations supervisory role. Strong understanding of accounting principles and financial reporting. Excellent organizational skills with a keen eye for detail and accuracy in both financial and logistical tasks. Proficiency in accounting software (e.g., Tally, QuickBooks) and inventory management systems. On-site Requirement: This is an on-site position. Candidates must be able to commute to our manufacturing and fulfillment center in Ankushapur Village, Ghatkesar . Demonstrated leadership abilities with experience managing a small team. Exceptional problem-solving skills and the ability to work under pressure to meet deadlines. Strong communication skills, both written and verbal. A proactive attitude and a commitment to continuous improvement. A genuine love for pets and an understanding of our brand's mission to serve pet parents. Why join Human and the Beast? Be a Founding Team Member: If selected, you'll be one of the first team members, working directly alongside the founders. This isn't a regular job; we're looking for someone who can approach this role with an ownership mindset, tackling all challenges and gracefully navigating the dynamic environment of a startup. Long-Term Growth & Leadership: We're seeking individuals who are committed for the long term, with the potential to grow into a departmental head and reap the significant benefits as our startup evolves into a global brand. Come as a team member and become a permanent part of our pack! Play a pivotal role in the operational and financial backbone of a growing pet-focused brand. Opportunity to apply diverse skills in a dynamic and supportive environment. Be part of a passionate team dedicated to the well-being of animals Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Joining bonus Ability to commute/relocate: Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you love animals? Experience: Accounting: 1 year (Required) Language: English (Preferred) Hindi (Preferred) Location: Hyderabad, Telangana (Required) Work Location: In person
We are looking for a highly organized and meticulous individual to join our team as an Accountant & Fulfillment Supervisor. This dual role requires expertise in financial management and operational efficiency to ensure accurate and timely order fulfillment for our pet parents while maintaining impeccable financial records. Your responsibilities will include performing bank and credit card reconciliations, tracking business expenses, preparing financial reports, ensuring compliance with accounting principles and tax regulations, supporting budget preparation, and handling invoice processing. As a Fulfillment Supervisor, you will oversee the entire order fulfillment process, manage inventory levels, coordinate logistics with courier partners, lead a fulfillment team, optimize processes, implement quality control measures, liaise with Customer Service, and maintain warehouse organization. The ideal candidate will have a Bachelor's degree in Accounting, Finance, or Business Administration, along with proven experience in both accounting and fulfillment supervision. Strong understanding of accounting principles, excellent organizational skills, proficiency in accounting software and inventory management systems, leadership abilities, problem-solving skills, and effective communication are essential. A proactive attitude, commitment to continuous improvement, and a genuine love for pets are also required. Joining our team at Human and the Beast will offer you the opportunity to play a crucial role in a growing pet-focused brand, apply diverse skills in a supportive environment, contribute directly to customer satisfaction and company success, and be part of a passionate team dedicated to animal well-being. This is a full-time position with benefits including paid sick time and time off. The work schedule is during the day with a joining bonus available. The ability to commute or relocate to Hyderabad, Telangana is preferred, with proficiency in English and Hindi required. The work location is in-person at Hyderabad, Telangana.,
We're searching for an individual who embodies both meticulous problem-solving and an unwavering devotion to pets . As a Customer Service Specialist at Human and the Beast, you'll step into a role at the very heart of our operations, tasked with ensuring every pet parent and their cherished companion consistently receives an extraordinary, empathetic experience . About the Brand: https://drive.google.com/file/d/1niQ9xa7-lOD3nYn5vaWE5OrMSWLaE5Ft/view?usp=sharing Website: https://humanandthebeast.com/collections/all-products As a Customer Service Specialist, you'll manage the end-to-end customer support journey, including: Order Management: Handling inquiries related to order placement, modifications, and tracking. Delivery & Logistics: Investigating and resolving issues concerning non-delivery, delays, and lost packages. Returns & Refunds: Guiding customers through our return process and efficiently managing refund requests. Subscription Management: Assisting customers with their subscription accounts, including sign-ups, changes, and cancellations. Product Information: Providing detailed and accurate information about our range of products, ingredients, and their benefits. Issue Resolution: Proactively identifying and resolving customer concerns, turning potentially negative experiences into positive ones. Feedback Collection: Gathering valuable customer feedback to help improve our products and services. Relationship Building: Fostering strong, positive relationships with our pet parent community, embodying our brand's empathetic and supportive nature. Advocacy: Acting as a brand ambassador, passionately communicating our mission and values. Continuous Improvement: Collaborating with internal teams to streamline processes and enhance the overall customer journey. What you're made of: Proven experience in a customer service role, preferably in an e-commerce or direct-to-consumer environment. Exceptional written and verbal communication skills, with an ability to convey empathy and professionalism. Strong problem-solving abilities and a proactive approach to addressing customer needs. Patience, resilience, and a genuine desire to help others. On-site Requirement: This is an on-site position. Candidates must be able to commute to our manufacturing and fulfillment center in Ankushapur Village, Ghatkesar . Ability to manage multiple tasks simultaneously in a fast-paced environment. Proficiency with CRM software and standard office applications. A genuine love for animals and an understanding of the unique bond between pets and their humans. Experience with subscription-based services is a plus. Why join Human and the Beast? Be a Founding Team Member: If selected, you'll be one of the first team members, working directly alongside the founders. This isn't a regular job; we're looking for someone who can approach this role with an ownership mindset, tackling all challenges and gracefully navigating the dynamic environment of a startup. Long-Term Growth & Leadership: We're seeking individuals who are committed for the long term, with the potential to grow into a departmental head and reap the significant benefits as our startup evolves into a global brand. Come as a team member and become a permanent part of our pack! A vibrant and supportive work culture that values your professional and personal life. Direct impact on customer satisfaction and brand loyalty. If you're ready to bring your customer service expertise and passion for pets to a brand that truly cares, we encourage you to apply! Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Joining bonus Yearly bonus Application Question(s): Do you love animals? Experience: Customer support: 1 year (Required) Language: English (Required) Hindi (Required) Location: Hyderabad, Telangana (Required) Work Location: In person Expected Start Date: 18/08/2025
IMMEDIATE JOINING ONLY — BUSINESS OPERATIONS SPECIALIST Location: Ankushapur Village, Ghatkesar — On-site Role Only Human and the Beast is looking for an exceptionally driven, disciplined, and multi-skilled individual to join us as a Business Operations Specialist — a challenging, all-encompassing role at the heart of our startup. This is not a conventional job. This is a rare opportunity to learn every major function of running a startup from the ground up — Finance, Operations, Fulfillment, and Customer Experience. As we scale, the selected candidate will be promoted into our management team and take on long-term leadership responsibilities. About Human and the Beast Brand Deck: https://drive.google.com/file/d/1niQ9xa7-lOD3nYn5vaWE5OrMSWLaE5Ft/view?usp=sharing Website: https://humanandthebeast.com/collections/all-products We are a pet-first brand focused on nutrition, safety, and the extraordinary bond between pets and their humans. ROLE: BUSINESS OPERATIONS SPECIALIST This role combines Accounting , Fulfillment Supervision , Operations , and Customer Service — making you the backbone of our day-to-day functioning. WHAT YOU WILL OWN 1. Accounting & Financial Management Manage daily accounting operations: AP/AR, GST, TDS, and general ledger entries. Conduct bank, credit card, and account reconciliations. Track and categorize expenses with complete documentation and compliance. Prepare P&L, balance sheet, and cash flow reports for founders. Support budgeting and financial planning activities. Process vendor invoices and customer billing. 2. Fulfillment & Warehouse Operations Oversee the entire order fulfillment journey — from order receipt to dispatch. Coordinate with courier partners for pickups, deliveries, NDR resolution, delays, and lost packages. Maintain accurate inventory through stock counts and systematic updates. Lead, train, and supervise fulfillment staff. Implement quality control for picking, packing, and shipment safety. Continuously improve workflow speed, accuracy, and cost efficiency. Keep the warehouse organized, clean, and efficient. 3. Customer Service & Community Support Handle customer inquiries on orders, products, subscriptions, and deliveries. Resolve issues with empathy and speed, turning challenges into positive experiences. Assist customers with returns, refunds, and subscription modifications. Provide accurate product information, including ingredients and benefits. Collect customer feedback and share insights for improvement. Act as a brand ambassador, communicating our mission with passion. Collaborate across teams to enhance the end-to-end customer journey. WHO YOU ARE Experience in accounting, operations, fulfillment, or customer service (multi-role experience is a plus). Strong understanding of accounting principles; proficiency in Tally/QuickBooks preferred. Excellent written and verbal communication skills. Highly organized, proactive, and able to work under pressure. Strong problem-solving skills and high accountability. Ability to multitask across departments without losing accuracy. Must commute daily to Ankushapur Village, Ghatkesar . A genuine love for pets and empathy for pet parents. Experience in D2C or subscription brands is an added advantage. WHY THIS ROLE IS SPECIAL A Challenging, Multi-Disciplinary Role You’ll manage three core verticals — Finance, Operations, and Customer Experience. This role demands grit, responsibility, and adaptability. Learn How to Run a Startup, End-to-End From accounting to logistics to customer happiness, you’ll gain complete visibility into how a startup grows and scales. Work Directly With the Founders Receive hands-on mentorship and contribute to decisions that shape the company. Fast-Track to Management This role is designed for long-term growth. As the brand scales, you will grow into a management leadership position with significant responsibility and benefits. If you're ready to take on a high-impact role where no two days are the same — and where your growth will mirror the company’s growth — we’d love to meet you. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Paid sick time Paid time off Provident Fund Application Question(s): Are you ready to join the job immediately? Will you be able to reliably commute to Ankushapur Village, Ghatkesar for this job on a daily basis? Language: English (Required) Hindi (Required) Telugu (Preferred) Location: Hyderabad, Telangana (Required) Work Location: In person Expected Start Date: 03/12/2025
IMMEDIATE JOINING ONLY — BUSINESS OPERATIONS SPECIALIST Location: Ankushapur Village, Ghatkesar — On-site Role Only Human and the Beast is looking for an exceptionally driven, disciplined, and multi-skilled individual to join us as a Business Operations Specialist — a challenging, all-encompassing role at the heart of our startup. This is not a conventional job. This is a rare opportunity to learn every major function of running a startup from the ground up — Finance, Operations, Fulfillment, and Customer Experience. As we scale, the selected candidate will be promoted into our management team and take on long-term leadership responsibilities. About Human and the Beast Brand Deck: https://drive.google.com/file/d/1niQ9xa7-lOD3nYn5vaWE5OrMSWLaE5Ft/view?usp=sharing Website: https://humanandthebeast.com/collections/all-products We are a pet-first brand focused on nutrition, safety, and the extraordinary bond between pets and their humans. ROLE: BUSINESS OPERATIONS SPECIALIST This role combines Accounting , Fulfillment Supervision , Operations , and Customer Service — making you the backbone of our day-to-day functioning. WHAT YOU WILL OWN 1. Accounting & Financial Management Manage daily accounting operations: AP/AR, GST, TDS, and general ledger entries. Conduct bank, credit card, and account reconciliations. Track and categorize expenses with complete documentation and compliance. Prepare P&L, balance sheet, and cash flow reports for founders. Support budgeting and financial planning activities. Process vendor invoices and customer billing. 2. Fulfillment & Warehouse Operations Oversee the entire order fulfillment journey — from order receipt to dispatch. Coordinate with courier partners for pickups, deliveries, NDR resolution, delays, and lost packages. Maintain accurate inventory through stock counts and systematic updates. Lead, train, and supervise fulfillment staff. Implement quality control for picking, packing, and shipment safety. Continuously improve workflow speed, accuracy, and cost efficiency. Keep the warehouse organized, clean, and efficient. 3. Customer Service & Community Support Handle customer inquiries on orders, products, subscriptions, and deliveries. Resolve issues with empathy and speed, turning challenges into positive experiences. Assist customers with returns, refunds, and subscription modifications. Provide accurate product information, including ingredients and benefits. Collect customer feedback and share insights for improvement. Act as a brand ambassador, communicating our mission with passion. Collaborate across teams to enhance the end-to-end customer journey. WHO YOU ARE Experience in accounting, operations, fulfillment, or customer service (multi-role experience is a plus). Strong understanding of accounting principles; proficiency in Tally/QuickBooks preferred. Excellent written and verbal communication skills. Highly organized, proactive, and able to work under pressure. Strong problem-solving skills and high accountability. Ability to multitask across departments without losing accuracy. Must commute daily to Ankushapur Village, Ghatkesar . A genuine love for pets and empathy for pet parents. Experience in D2C or subscription brands is an added advantage. WHY THIS ROLE IS SPECIAL A Challenging, Multi-Disciplinary Role You’ll manage three core verticals — Finance, Operations, and Customer Experience. This role demands grit, responsibility, and adaptability. Learn How to Run a Startup, End-to-End From accounting to logistics to customer happiness, you’ll gain complete visibility into how a startup grows and scales. Work Directly With the Founders Receive hands-on mentorship and contribute to decisions that shape the company. Fast-Track to Management This role is designed for long-term growth. As the brand scales, you will grow into a management leadership position with significant responsibility and benefits. If you're ready to take on a high-impact role where no two days are the same — and where your growth will mirror the company’s growth — we’d love to meet you. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Paid sick time Paid time off Provident Fund Application Question(s): Are you ready to join the job immediately? Will you be able to reliably commute to Ankushapur Village, Ghatkesar for this job on a daily basis? Language: English (Required) Hindi (Required) Telugu (Preferred) Location: Hyderabad, Telangana (Required) Work Location: In person Expected Start Date: 03/12/2025