We're searching for an individual who embodies both meticulous problem-solving and an unwavering devotion to pets . As a Customer Service Specialist at Human and the Beast, you'll step into a role at the very heart of our operations, tasked with ensuring every pet parent and their cherished companion consistently receives an extraordinary, empathetic experience . About the Brand: https://drive.google.com/file/d/1niQ9xa7-lOD3nYn5vaWE5OrMSWLaE5Ft/view?usp=sharing Website: https://humanandthebeast.com/collections/all-products As a Customer Service Specialist, you'll manage the end-to-end customer support journey, including: Order Management: Handling inquiries related to order placement, modifications, and tracking. Delivery & Logistics: Investigating and resolving issues concerning non-delivery, delays, and lost packages. Returns & Refunds: Guiding customers through our return process and efficiently managing refund requests. Subscription Management: Assisting customers with their subscription accounts, including sign-ups, changes, and cancellations. Product Information: Providing detailed and accurate information about our range of products, ingredients, and their benefits. Issue Resolution: Proactively identifying and resolving customer concerns, turning potentially negative experiences into positive ones. Feedback Collection: Gathering valuable customer feedback to help improve our products and services. Relationship Building: Fostering strong, positive relationships with our pet parent community, embodying our brand's empathetic and supportive nature. Advocacy: Acting as a brand ambassador, passionately communicating our mission and values. Continuous Improvement: Collaborating with internal teams to streamline processes and enhance the overall customer journey. What you're made of: Proven experience in a customer service role, preferably in an e-commerce or direct-to-consumer environment. Exceptional written and verbal communication skills, with an ability to convey empathy and professionalism. Strong problem-solving abilities and a proactive approach to addressing customer needs. Patience, resilience, and a genuine desire to help others. Ability to manage multiple tasks simultaneously in a fast-paced environment. Proficiency with CRM software and standard office applications. A genuine love for animals and an understanding of the unique bond between pets and their humans. Experience with subscription-based services is a plus. Why join Human & The Beast? Be part of a passionate and a growing team dedicated to making a real difference in the lives of pets and their parents. Opportunity for growth and professional development within a dynamic company. A vibrant and supportive work culture that values your professional and personal life. Direct impact on customer satisfaction and brand loyalty. If you're ready to bring your customer service expertise and passion for pets to a brand that truly cares, we encourage you to apply! Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Work from home Schedule: Day shift Supplemental Pay: Joining bonus Yearly bonus Work Location: Remote Expected Start Date: 18/08/2025

We are seeking a highly organized and meticulous individual to join our team as an Accountant & Fulfillment Supervisor. This unique dual role is perfect for someone who excels at both financial management and operational efficiency, ensuring our beloved pet parents receive their orders accurately and on time, while maintaining impeccable financial records. About the Brand: https://drive.google.com/file/d/1niQ9xa7-lOD3nYn5vaWE5OrMSWLaE5Ft/view?usp=sharing Website: https://humanandthebeast.com/collections/all-products What you'll do: Accounting Responsibilities: Financial Record Keeping: Manage daily accounting operations, including accounts payable, accounts receivable, and general ledger entries. Reconciliations: Perform bank reconciliations, credit card reconciliations, and other financial account reconciliations to ensure accuracy. Expense Management: Track and categorize business expenses, ensuring proper documentation and compliance. Reporting: Prepare various financial reports, including profit and loss statements, balance sheets, and cash flow statements, for management review. Compliance: Ensure adherence to accounting principles and tax regulations. Budgeting Support: Assist in budget preparation and monitoring to support financial planning. Invoice Processing: Handle vendor invoices and customer billing accurately and efficiently. Fulfillment Supervision Responsibilities: Order Fulfillment Oversight: Supervise the entire order fulfillment process, from order receipt to dispatch, ensuring accuracy and efficiency. Inventory Management: Monitor and manage inventory levels, conduct regular stock counts, and ensure accurate inventory records to prevent stockouts and overstocking. Logistics Coordination: Coordinate with courier partners for timely pickups, deliveries, and resolution of any shipping issues (e.g., non-delivery, lost packages, returns). Team Leadership: Oversee fulfillment staff, including training, scheduling, and performance management, to maintain a highly productive and accurate team. Process Optimization: Continuously evaluate and improve fulfillment workflows and procedures to enhance speed, accuracy, and cost-effectiveness. Quality Control: Implement and monitor quality checks to ensure products are picked, packed, and shipped correctly and safely. Customer Liaison: Collaborate closely with the Customer Service team to address and resolve any delivery or order-related customer queries swiftly. Warehouse Organization: Maintain an organized and efficient fulfillment area. What you're made of: Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Proven experience in both accounting/bookkeeping and a fulfillment/operations supervisory role. Strong understanding of accounting principles and financial reporting. Excellent organizational skills with a keen eye for detail and accuracy in both financial and logistical tasks. Proficiency in accounting software (e.g., Tally, QuickBooks) and inventory management systems. On-site Requirement: This is an on-site position. Candidates must be able to commute to our manufacturing and fulfillment center in Ankushapur Village, Ghatkesar . Demonstrated leadership abilities with experience managing a small team. Exceptional problem-solving skills and the ability to work under pressure to meet deadlines. Strong communication skills, both written and verbal. A proactive attitude and a commitment to continuous improvement. A genuine love for pets and an understanding of our brand's mission to serve pet parents. Why join Human and the Beast? Be a Founding Team Member: If selected, you'll be one of the first team members, working directly alongside the founders. This isn't a regular job; we're looking for someone who can approach this role with an ownership mindset, tackling all challenges and gracefully navigating the dynamic environment of a startup. Long-Term Growth & Leadership: We're seeking individuals who are committed for the long term, with the potential to grow into a departmental head and reap the significant benefits as our startup evolves into a global brand. Come as a team member and become a permanent part of our pack! Play a pivotal role in the operational and financial backbone of a growing pet-focused brand. Opportunity to apply diverse skills in a dynamic and supportive environment. Be part of a passionate team dedicated to the well-being of animals Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Joining bonus Ability to commute/relocate: Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you love animals? Experience: Accounting: 1 year (Required) Language: English (Preferred) Hindi (Preferred) Location: Hyderabad, Telangana (Required) Work Location: In person

We are seeking a highly organized and meticulous individual to join our team as an Accountant & Fulfillment Supervisor. This unique dual role is perfect for someone who excels at both financial management and operational efficiency, ensuring our beloved pet parents receive their orders accurately and on time, while maintaining impeccable financial records. About the Brand: https://drive.google.com/file/d/1niQ9xa7-lOD3nYn5vaWE5OrMSWLaE5Ft/view?usp=sharing Website: https://humanandthebeast.com/collections/all-products What you'll do: Accounting Responsibilities: Financial Record Keeping: Manage daily accounting operations, including accounts payable, accounts receivable, and general ledger entries. Reconciliations: Perform bank reconciliations, credit card reconciliations, and other financial account reconciliations to ensure accuracy. Expense Management: Track and categorize business expenses, ensuring proper documentation and compliance. Reporting: Prepare various financial reports, including profit and loss statements, balance sheets, and cash flow statements, for management review. Compliance: Ensure adherence to accounting principles and tax regulations. Budgeting Support: Assist in budget preparation and monitoring to support financial planning. Invoice Processing: Handle vendor invoices and customer billing accurately and efficiently. Fulfillment Supervision Responsibilities: Order Fulfillment Oversight: Supervise the entire order fulfillment process, from order receipt to dispatch, ensuring accuracy and efficiency. Inventory Management: Monitor and manage inventory levels, conduct regular stock counts, and ensure accurate inventory records to prevent stockouts and overstocking. Logistics Coordination: Coordinate with courier partners for timely pickups, deliveries, and resolution of any shipping issues (e.g., non-delivery, lost packages, returns). Team Leadership: Oversee fulfillment staff, including training, scheduling, and performance management, to maintain a highly productive and accurate team. Process Optimization: Continuously evaluate and improve fulfillment workflows and procedures to enhance speed, accuracy, and cost-effectiveness. Quality Control: Implement and monitor quality checks to ensure products are picked, packed, and shipped correctly and safely. Customer Liaison: Collaborate closely with the Customer Service team to address and resolve any delivery or order-related customer queries swiftly. Warehouse Organization: Maintain an organized and efficient fulfillment area. What you're made of: Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Proven experience in both accounting/bookkeeping and a fulfillment/operations supervisory role. Strong understanding of accounting principles and financial reporting. Excellent organizational skills with a keen eye for detail and accuracy in both financial and logistical tasks. Proficiency in accounting software (e.g., Tally, QuickBooks) and inventory management systems. On-site Requirement: This is an on-site position. Candidates must be able to commute to our manufacturing and fulfillment center in Ankushapur Village, Ghatkesar . Demonstrated leadership abilities with experience managing a small team. Exceptional problem-solving skills and the ability to work under pressure to meet deadlines. Strong communication skills, both written and verbal. A proactive attitude and a commitment to continuous improvement. A genuine love for pets and an understanding of our brand's mission to serve pet parents. Why join Human and the Beast? Be a Founding Team Member: If selected, you'll be one of the first team members, working directly alongside the founders. This isn't a regular job; we're looking for someone who can approach this role with an ownership mindset, tackling all challenges and gracefully navigating the dynamic environment of a startup. Long-Term Growth & Leadership: We're seeking individuals who are committed for the long term, with the potential to grow into a departmental head and reap the significant benefits as our startup evolves into a global brand. Come as a team member and become a permanent part of our pack! Play a pivotal role in the operational and financial backbone of a growing pet-focused brand. Opportunity to apply diverse skills in a dynamic and supportive environment. Be part of a passionate team dedicated to the well-being of animals Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Joining bonus Ability to commute/relocate: Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you love animals? Experience: Accounting: 1 year (Required) Language: English (Preferred) Hindi (Preferred) Location: Hyderabad, Telangana (Required) Work Location: In person

We are looking for a highly organized and meticulous individual to join our team as an Accountant & Fulfillment Supervisor. This dual role requires expertise in financial management and operational efficiency to ensure accurate and timely order fulfillment for our pet parents while maintaining impeccable financial records. Your responsibilities will include performing bank and credit card reconciliations, tracking business expenses, preparing financial reports, ensuring compliance with accounting principles and tax regulations, supporting budget preparation, and handling invoice processing. As a Fulfillment Supervisor, you will oversee the entire order fulfillment process, manage inventory levels, coordinate logistics with courier partners, lead a fulfillment team, optimize processes, implement quality control measures, liaise with Customer Service, and maintain warehouse organization. The ideal candidate will have a Bachelor's degree in Accounting, Finance, or Business Administration, along with proven experience in both accounting and fulfillment supervision. Strong understanding of accounting principles, excellent organizational skills, proficiency in accounting software and inventory management systems, leadership abilities, problem-solving skills, and effective communication are essential. A proactive attitude, commitment to continuous improvement, and a genuine love for pets are also required. Joining our team at Human and the Beast will offer you the opportunity to play a crucial role in a growing pet-focused brand, apply diverse skills in a supportive environment, contribute directly to customer satisfaction and company success, and be part of a passionate team dedicated to animal well-being. This is a full-time position with benefits including paid sick time and time off. The work schedule is during the day with a joining bonus available. The ability to commute or relocate to Hyderabad, Telangana is preferred, with proficiency in English and Hindi required. The work location is in-person at Hyderabad, Telangana.,

We're searching for an individual who embodies both meticulous problem-solving and an unwavering devotion to pets . As a Customer Service Specialist at Human and the Beast, you'll step into a role at the very heart of our operations, tasked with ensuring every pet parent and their cherished companion consistently receives an extraordinary, empathetic experience . About the Brand: https://drive.google.com/file/d/1niQ9xa7-lOD3nYn5vaWE5OrMSWLaE5Ft/view?usp=sharing Website: https://humanandthebeast.com/collections/all-products As a Customer Service Specialist, you'll manage the end-to-end customer support journey, including: Order Management: Handling inquiries related to order placement, modifications, and tracking. Delivery & Logistics: Investigating and resolving issues concerning non-delivery, delays, and lost packages. Returns & Refunds: Guiding customers through our return process and efficiently managing refund requests. Subscription Management: Assisting customers with their subscription accounts, including sign-ups, changes, and cancellations. Product Information: Providing detailed and accurate information about our range of products, ingredients, and their benefits. Issue Resolution: Proactively identifying and resolving customer concerns, turning potentially negative experiences into positive ones. Feedback Collection: Gathering valuable customer feedback to help improve our products and services. Relationship Building: Fostering strong, positive relationships with our pet parent community, embodying our brand's empathetic and supportive nature. Advocacy: Acting as a brand ambassador, passionately communicating our mission and values. Continuous Improvement: Collaborating with internal teams to streamline processes and enhance the overall customer journey. What you're made of: Proven experience in a customer service role, preferably in an e-commerce or direct-to-consumer environment. Exceptional written and verbal communication skills, with an ability to convey empathy and professionalism. Strong problem-solving abilities and a proactive approach to addressing customer needs. Patience, resilience, and a genuine desire to help others. On-site Requirement: This is an on-site position. Candidates must be able to commute to our manufacturing and fulfillment center in Ankushapur Village, Ghatkesar . Ability to manage multiple tasks simultaneously in a fast-paced environment. Proficiency with CRM software and standard office applications. A genuine love for animals and an understanding of the unique bond between pets and their humans. Experience with subscription-based services is a plus. Why join Human and the Beast? Be a Founding Team Member: If selected, you'll be one of the first team members, working directly alongside the founders. This isn't a regular job; we're looking for someone who can approach this role with an ownership mindset, tackling all challenges and gracefully navigating the dynamic environment of a startup. Long-Term Growth & Leadership: We're seeking individuals who are committed for the long term, with the potential to grow into a departmental head and reap the significant benefits as our startup evolves into a global brand. Come as a team member and become a permanent part of our pack! A vibrant and supportive work culture that values your professional and personal life. Direct impact on customer satisfaction and brand loyalty. If you're ready to bring your customer service expertise and passion for pets to a brand that truly cares, we encourage you to apply! Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Joining bonus Yearly bonus Application Question(s): Do you love animals? Experience: Customer support: 1 year (Required) Language: English (Required) Hindi (Required) Location: Hyderabad, Telangana (Required) Work Location: In person Expected Start Date: 18/08/2025