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Support Engineer - SailPoint (L2) TekWissen

2.0 - 4.0 years

4 - 6 Lacs

Pune, Maharashtra

Work from Office

Job Type: Full Time Work Type: Onsite Job Description: Understand support procedures and methodologies. Monitor system health, identify issues, and perform troubleshooting on identified issues. Should be able to communicate with the customer and handle the customers stakeholders. Should be aware of the complete Incident Management process. Perform troubleshooting for SailPoint IIQ issues. Execute minor system upgrades and patches related to the product. Collaborate with other Team member (Implementation team member) for complex problem resolution. Monitor and maintain SailPoint IIQ system health and performance. Provide technical support for user issues and queries. Write and optimise SQL qu...

Posted 5 months ago

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