CV print out must
strong customer service, technical knowledge of coffee preparation, and operational abilities like cash handling and multitasking. A high school diploma is typically required, along with a friendly demeanor, attention to detail, and the ability to work efficiently in a fast-paced environment. Customer service and communication Friendly and approachable demeanor: Greet customers warmly and build rapport. Communication skills: Clearly and effectively communicate with customers and team members. Customer education: Be able to recommend drinks and answer questions about coffee varieties. Technical coffee skills Espresso machine operation: Be proficient in using espresso machines for various drinks. Brewing techniques: Know how to prepare different coffee types, including pour-over and cold brew. Milk frothing and latte art: Skill in texturing milk to create foam and pour latte art. Equipment maintenance: Keep espresso machines, grinders, and other equipment clean and in good condition. Operational and management skills Multitasking: Handle multiple orders, tasks, and customer requests simultaneously without sacrificing quality. Time management: Work efficiently to manage workflow and prevent bottlenecks, especially during busy times. Cash handling: Accurately handle cash and use point-of-sale (POS) systems for transactions. Attention to detail: Ensure high-quality and error-free drink preparation based on customer requests. Personal attributes Patience and calmness: Remain calm and composed in a fast-paced, high-pressure environment. Flexibility: Be available to work various shifts, including weekends and holidays. Teamwork: Collaborate effectively with colleagues to meet customer needs and ensure smooth operations.