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5.0 - 10.0 years
16 - 20 Lacs
Gurugram
Hybrid
We're seeking a Senior Identity Management Security (IMS) Support Engineer (L3/SME) As a Senior Identity Management Security (IMS) Support Engineer (L3/SME), you will act as a Subject Matter Expert and escalation point for complex technical issues. Youll provide leadership, mentorship, and technical guidance to Level 2 engineers while ensuring the security and stability of customer environments. This role requires deep expertise in identity management technologies, strong troubleshooting skills, and a proactive approach to customer service and continuous improvement. At TeKnowledge , your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progressin a place where people lead and tech empowers. Youll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world. Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career developmentensuring you stay ahead in an ever-evolving world. Why Youll Enjoy It Here: Be Part of Something Big A growing company where your contributions matter. Make an Immediate Impact Support groundbreaking technologies with real-world results. Work on Cutting-Edge Tech AI, cybersecurity, and next-gen digital solutions. Thrive in an Inclusive Team A culture built on trust, collaboration, and respect. We Care Integrity, empathy, and purpose guide every decision. Were looking for innovators, problem-solvers, and experts ready to drive change and grow with us. We Are TeKnowledge. Where People Lead and Tech Empowers. Role & responsibilities: Serve as a trusted advisor to customers, delivering expert-level support and guidance. Troubleshoot complex technical issues across diverse environments and technologies. Lead and mentor team members, providing escalation support and training. Own the customer experience and drive successful outcomes with urgency and accountability. Communicate effectively and empathetically with internal and external stakeholders. Ensure timely resolution of support cases to enhance customer satisfaction and retention. Participate in regional weekend and holiday coverage as needed. Contribute to regional and global projects and initiatives. Continuously improve technical and customer service skills. Follow company procedures and fulfill assigned responsibilities with consistency and initiative. Qualifications: Experience : 59 years in technical support and customer-facing roles. Education: Bachelor's degree in Information Technologies or a related discipline (required). Masters degree or technical certifications (preferred). High school diploma (required). Languages: English: Intermediate proficiency. Local language: Professional proficiency. Technical Skills Operating Systems : Microsoft Windows Server, Sun Solaris, Linux, HP-UX, AIX, z/OS Web Servers : Apache, Microsoft IIS, Sun One, Domino, IHS Application Servers : IBM WebSphere, BEA WebLogic, JBOSS Directory Servers : Sun One Directory Server, Microsoft Active Directory, CA Directory, LDAP Databases : Oracle, Microsoft SQL Server Networking & Protocols : TCP/IP, HTTP, DNS, SSL/TLS, NAT, FTP, SSH, Firewalls, QoS, PKI Authentication Protocols : RADIUS, LDAP, NTLM, Kerberos Troubleshooting Tools : Wireshark, tcpdump, browser developer tools Additional Tools & Technologies: Fiddler, Cisco IOS, load balancing, Memory Dump Analysis Endpoint Protection, IDS/IPS, Process Monitor/Explorer Mac OS, SQL, IIS, Apache, scripting Layer 7 API Gateway, Mobile Access Gateway, API developer portal Virtualization/Container tools: VMWare, Azure, AWS, Docker, OpenShift Software Development : Java, C/C++, Shell, Perl, SAML, SOAP, XML, HTML Federated Technologies : Experience with SAML2, OAuth2, OpenID Connect, LDAP (preferred) TeKnowledge is an equal opportunity employer, and we believe in celebrating – diversity, equity, and inclusion. We are committed to building an equitable environment by providing fair employment opportunities in our communities without regard to gender, ethnicity, socio-economic background, disability, marital and veteran status. Our employees join us in adopting, celebrating, and championing our drive towards building an equitable opportunity environment. We do not and will not ask you to send or share with us any sensitive personal data.
Posted 1 week ago
2.0 - 4.0 years
7 - 12 Lacs
Bengaluru
Work from Office
YOUR IMPACT: OpenText is the market leader in Enterprise Information Management platforms and applications. As a Software Engineer you will utilize your knowledge and experience to perform systems analysis, research, maintenance, troubleshooting and other programming activities. You become a member of one of our Agile based project teams, focusing on product development. It is an exciting opportunity to design and implement solutions for enterprise level systems. OpenText Business Network is a modern cloud platform that helps manage the full data lifecycle, from information capture and exchange to integration and governance. Business Network solutions establish the necessary digital backbone for streamlined connectivity, secure collaboration, and real-time business intelligence across an expanding network of internal systems, cloud applications, trading partner systems and connected devices. WHAT THE ROLE OFFERS : Meeting with the software development team to discuss project definitions and goals. Analyze user and system requirements for the software product Preparing high-level & low-level design documents and involve in development of software Provide hands-on technical leadership and guidance to junior engineers. Participates in and drives design sessions in the team. Writing excellent code following industry best practices. Write efficient code based on feature specifications Designing software database architecture Testing and debugging software applications Validating the functionality and security of the application. Respond promptly and professionally to bug reports and customer escalations. Perform the job with minimal assistance. Development, deployment, and support in production. Works with Quality Assurance to transfer knowledge and develop the test strategy and validate the test plan Technical risk assessment, problem solving, early risk notification, report progress and status to manager and/or Scrum master. Troubleshooting Production issues within the defined SLAs WHAT YOU NEED TO SUCCEED : Bachelors degree (Computer Science preferred) with 2+ years of experience in software development. Ability to take direction and work with minimal supervision. Ability to work in a deadline driven environment and respond creatively to pressure. Ability to work on multiple projects simultaneously. Excellent analytical skills Hands-on expertise in OOPs, Java/J2EE Experience working on at least one Application server (Tomcat, BEA Weblogic, IBM Websphere, JBoss) Experience in Database design and strong knowledge of SQL/PLSQL Experience in designing/development (design patterns) and testing of enterprise class systems. Experience in UI design and development using technologies like Angular/React Experience in Spring, Spring boot, Hibernate, RESTFul Services, microservices. Strong communication skills - verbal, written and listening Excellent trouble-shooting skills. Desired Skills: Experience in Hibernate, JSP/Servlets, JMS, XSLT, XML basics, XQuery, Kotlin Experience in Solr/Zookeeper is an added advantage Experience in Rest Security like OAuth, JWT will be an added advantage
Posted 2 weeks ago
12.0 - 15.0 years
6 - 10 Lacs
Chennai
Work from Office
Job Title:Pega LSAExperience12-15 YearsLocation:Remote : Pega Lead System Architect LSA is responsible for architecting and Designing business applications using Pega and other Pega strategic frameworks. Provides architecture and design guidance to project teams developing solutions using Pega. Provide thought-leadership to client across business and technical project dimensions solving complex business requirements Develops and demonstrates an advanced knowledge of the Pega Architecture and all design and implementation features Works in conjunction with Program Manager to size, manage scope and risk Accountable for ensuring the business and technical architecture of the delivered solution matches Customer technical and functional requirements, and commits to Customer Success (realization of business benefit) Participates in the development of additional consulting opportunities within the customer base. Required experience / skills: 10years of IT experience with n-tier, database and client server design/development 6years experience in design and implementation of Pega based solutions, Including leadership role in design to develop shared/reusable enterprise rules and workflow components within Pega. 4years experience with Pega v7.x/8.x with experience in new Pega capabilities Strong experience scoping, planning and delivering projects using iterative software development lifecycles over multiple release cycles Previous experience as a lead architect on multiple large-scale product or enterprise designs Expertise and good understanding of Relational Database Management Systems Including architecting and designing for performance and scalability and working with Object to Relational Mapping schemes for distributed data access Experience working with any of the Servlet containers or Enterprise containers like Jakarta tomcat, BEA Web logic, IBM WebSphere JBOSS. Should have knowledge in using any of the mentioned servers like deployment, configuring & troubleshooting Knowledge in web services, Real time streaming, Middleware tools (like Web Methods, Vitria), Design Patterns (like MVC I, MVC II etc). Experience working in the cloud environments like Pega Cloud/AWS/Google Cloud/Azure Good Leadership and Client facing soft skills. Team Player and guide for Jr. resources Ensure Pega best practices are followed and conduct code reviews and ensure code quality is maintained. CLSA Certified
Posted 2 weeks ago
5.0 - 10.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Identity and Access Management (IAM) Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Identity Access Management (IAM) Operations Engineer, you will be responsible for managing day to day issues in the IAM platform, providing viable solution and meeting the SLAs/KPI, leveraging our global delivery capability. Your typical day will involve working on issues reported by stakeholders, ensuring swift action taken to remeidate the issue, ensuring timely and quality delivery of fixes, and collaborating with cross-functional teams to ensure successful project outcomes. Roles & Responsibilities:-- Experience in the Identity management tools like OIM, SailPoint IIQ, Ping Suite etc.-At least 3-5 years experience in IAM tools, has exposure to managing operations and delivery for IGA and SSO Solutions .-Should have handsexperience in handling IAM tickets and advanced troubleshooting of the IAM issues.-Should have understanding of provisoining, deprovisioning, SSO, connectors, workflows etc in identity management.- Have basic understanding of unix commands, should have used putty,winscp as well. Should have some exposure in debugging any issue for provisioining/deprovisioning as well." Professional & Technical Skills: -SSO and IGA Tools knowledde like SailPoint, Ping Suite, PKI Concepts - Basic knowledge of any of the application servers like tomcat, BEA Weblogic, IBM Websphere etc.- Project Role Description :Responsible for the delivery of Identity and Access Management operations, across towers like IGA, Access Management, PKI by leveraging our global delivery capability (method, tools, training, assets). -Must have skills :Identity Access Management (IAM)- Good to have skills :SailPoint, PingFederate, Directory Services, PKI Additional Information:- The candidate should have minimum 3 years of experience in Identity and Access Management (IAM) Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
15.0 - 20.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Identity and Access Management (IAM) Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Identity Access Management (IAM) Operations Engineer, you will be responsible for managing day to day issues in the IAM platform, providing viable solution and meeting the SLAs/KPI, leveraging our global delivery capability. Your typical day will involve working on issues reported by stakeholders, ensuring swift action taken to remeidate the issue, ensuring timely and quality delivery of fixes, and collaborating with cross-functional teams to ensure successful project outcomes. Roles & Responsibilities:-Experience in the Identity management tools like OIM, SailPoint IIQ, Ping Suite etc. -Experience in IAM tools, has exposure to managing operations and delivery for IGA and SSO Solutions .-Should have handsexperience in handling IAM tickets and advanced troubleshooting of the IAM issues.-Should have basic understanding of provisoining, deprovisioning, SSO, connectors, workflows etc in identity management.- Have basic understanding of unix commands, should have used putty,winscp as well. Should have some exposure in debugging any issue for provisioining/deprovisioning as well." Professional & Technical Skills: -SSO and IGA Tools knowledde like SailPoint, Ping Suite, PKI Concepts -Basic knowledge of any of the application servers like tomcat, BEA Weblogic, IBM Websphere etc."-Responsible for the delivery of Identity and Access Management operations, across towers like IGA, Access Management, PKI by leveraging our global delivery capability (method, tools, training, assets). -Must have skills :Identity Access Management (IAM)- Good to have skills :SailPoint, PingFederate, Directory Services, PKI Additional Information:- The candidate should have minimum 2 years of experience in Identity and Access Management (IAM) Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
15.0 - 20.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Identity and Access Management (IAM) Operations Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Identity Access Management (IAM) Operations Lead, you will be responsible for leading the implementation and delivery of IAM projects, leveraging our global delivery capability. Your typical day will involve managing and overseeing the IAM security delivery team, ensuring timely and quality delivery of projects, and collaborating with cross-functional teams to ensure successful project outcomes. Roles & Responsibilities:-Experience in the Identity management tools like OIM, SailPoint IIQ, Ping Suite etc.-At least 8-10 years experience in IAM tools, has exposure to managing operations and delivery for IGA and SSO Solutions .-Should have handsexperience in handling IAM tickets and advanced troubleshooting of the IAM issues.-Should have understanding of provisoining, deprovisioning, SSO, connectors, workflows etc in identity management.-Have basic understanding of unix commands, should have used putty,winscp as well. Should have some exposure in debugging any issue for provisioining/deprovisioning as well." Professional & Technical Skills: -SSO and IGA Tools knowledde like SailPoint, Ping Suite, -Basic knowledge of any of the application servers like BEA Weblogic, IBM Websphere, tomcat etc." Additional Information:- The candidate should have minimum 7.5 years of experience in Identity and Access Management (IAM) Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
15.0 - 20.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Data Encryption Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Identity Access Management (IAM) Operations Engineer, you will be responsible for managing day to day issues in the IAM platform, providing viable solution and meeting the SLAs/KPI, leveraging our global delivery capability. Your typical day will involve working on issues reported by stakeholders, ensuring swift action taken to remeidate the issue, ensuring timely and quality delivery of fixes, and collaborating with cross-functional teams to ensure successful project outcomes. Roles & Responsibilities:-Experience in the Identity management tools like OIM, SailPoint IIQ, Ping Suite etc.-At least 2-4 years experience in IAM tools, has exposure to managing operations and delivery for IGA and SSO Solutions .-Should have handsexperience in handling IAM tickets and advanced troubleshooting of the IAM issues.- Should have basic understanding of provisoining, deprovisioning, SSO, connectors, workflows etc in identity management.-Have basic understanding of unix commands, should have used putty,winscp as well. Should have some exposure in debugging any issue for provisioining/deprovisioning as well. Professional & Technical Skills: -SSO and IGA Tools knowledde like SailPoint, Ping Suite, PKI Concepts -Basic knowledge of any of the application servers like tomcat, BEA Weblogic, IBM Websphere etc.-Responsible for the delivery of Identity and Access Management operations, across towers like IGA, Access Management, PKI by leveraging our global delivery capability (method, tools, training, assets). -Must have skills :Identity Access Management (IAM)- Good to have skills :SailPoint, PingFederate, Directory Services, PKI Additional Information:- The candidate should have minimum 5 years of experience in Data Encryption.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Mumbai
Work from Office
The BEA Weblogic Application Server, Unix / Linux Basics and Commands role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the BEA Weblogic Application Server, Unix / Linux Basics and Commands domain.
Posted 2 months ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
The BEA Weblogic Application Server, Unix / Linux Basics and Commands role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the BEA Weblogic Application Server, Unix / Linux Basics and Commands domain.
Posted 2 months ago
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