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0.0 - 4.0 years
4 - 4 Lacs
Bhopal, Chandigarh, Ranchi
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur and Mohali. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 3-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus 10000 > 14 Days Free Guest House Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 6 days ago
0.0 - 4.0 years
4 - 4 Lacs
Bhopal, Chandigarh, Ranchi
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur and Mohali. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 3-4.5 LPA > Excellent Communication Skills Required > Relocation Bonus 10000 > 14 Days Free Guest House Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 week ago
0.0 - 4.0 years
4 - 4 Lacs
Lucknow
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Freshers/Exp Both Can Apply > Salary Range (CTC) : 4-4.5 LPA > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 week ago
0.0 - 2.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Job Description Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Fresher 2: 24x7 Shifts 3: 5 Days Working 4: Both Side Cabs 5: Excellent Communication Skills 6: Immediate Joiners Preferred 7: UGs with minimum 6 months of exp can apply. A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, or chat. Salary Compensation - Upto Rs 3.00 - 4.00 LPA Interested Candidates can Call or Whatsapp resume. *Riya: 9628373761 *Simran : 9821182647 *Mehvish : 9628373766 * Devika -- 9821182651 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES## HR Team RIYA KVC Consultants Ltd
Posted 2 weeks ago
0.0 - 5.0 years
3 - 3 Lacs
Lucknow
Work from Office
Greetings from KVC CONSULTANTS LTD. We are hiring for International Voice/Chat Process in International MNC's in Lucknow Eligibility : - UG/Graduates both can apply. Freshers/ Experienced both can apply SALARY:- Freshers upto 26K CTC Exp upto 30K CTC 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Immediate Joiners To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR' Devika 9821182651 Riya: 9628373761 Simran 9821182647 Mehvish : 9628373766 **NO PLACEMENT CHARGES** HR TEAM KVC CONSULTANTS LTD. NO PLACEMENT CHARGES
Posted 2 weeks ago
0.0 - 4.0 years
2 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Job Description Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Fresher 2: 24x7 Shifts 3: 5 Days Working 4: Both Side Cabs 5: Excellent Communication Skills 6: Immediate Joiners Preferred 7: UGs with minimum 6 months of exp can apply. A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Salary Compensation - Upto Rs 2.50 - 3.50 LPA (FOR FRESHERS) For Experienced Upto Rs 4.00 LPA Interested Candidates can Call or Whatsapp resume. Aditi - 89826 89969 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES## HR Team Eshu KVC Consultants Ltd
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Job Description Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: UGs with minimum 6 months of exp can apply. A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Salary Compensation - Upto Rs 2.50 - 3.20 LPA (FOR FRESHERS) For Experienced Upto Rs 4.00 LPA Whatsapp / CALL ---- Simran - 9821182647 Mehvish - 96283 73766 Riya - 9628373761 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes. Not for Candidates pursuing full time Graduation ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##
Posted 3 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Lucknow
Work from Office
Greetings of the Day We are looking for an HR Recruiter , to manage our full cycle recruitment, from identifying potential hires to interviewing and evaluating candidates. HR Recruiter responsibilities include sourcing candidates online, updating job ads and conducting background checks. If you have experience with various job interview formats, including phone screenings and group interviews, and can help us recruit faster and more effectively, wed like to meet you. Ultimately, you will play an important part in building a strong employer brand for our company to ensure we attract, hire and retain the most qualified employees. Job Details : - 1) Work Timing : 9.30 am to 6.30 pm . 2) Candidate Needs to Have Excellent Communication Skills 3) Candidate Must Be Ready To Work With Extreme Dedication 4) HR Recruiter needs to source the candidates as per directions of Clients mail resume to - amitvij@kvcconsultantsltd.com Responsibilities Design and update job descriptions Source potential candidates from various online channels (e.g. social media and professional platforms like Naukri) Craft recruiting emails to attract passive candidates Screen incoming resumes and application forms Interview candidates (via phone, video) Provide shortlists of qualified candidates to hiring managers Send job offer emails and answer queries about compensation and benefits Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire Collaborate with managers to identify future hiring needs Act as a consultant to new hires and help them onboard Work location ---- KVC CONSULTANTS LTD 2nd Floor , Shrawan Plaza , Sapru Marg , Opposite -- Police Commissioner residence , Lucknow - 226 001
Posted 1 month ago
0.0 - 2.0 years
1 - 3 Lacs
Noida, Kanpur, Lucknow
Work from Office
Greetings from KVC CONSULTANTS LTD. We are hiring now for Lucknow location for International Voice & Chat Process in Gomti Nagar. For more information go through the Job Description below. International E-Commerce Chat Process. Position 1: Customer Service Associate Process: NA MU Chat Location: Lucknow CTC : 26,260 Eligibility: Graduate / Undergraduate / Fresher / Experienced Shifts: 247 (5 Days Working) Work Mode: Work From Office International E-Commerce Voice Process. Position : 2 Customer Service Associate Process: Voice Internatioanal Location: Lucknow Salary: - Fresher- 28,000 CTC - Exp- 30,000 CTC Eligibility: Graduate / Undergraduate / Fresher / Experienced Shifts: 247 (5 Days Working) Work Mode: Work From Office Interested Candidates can Call or Whatsapp resume on below mentioned no's Devika - 9821182651 Simran - 9821182647 Riya - 9628373761 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##
Posted 1 month ago
0.0 - 5.0 years
3 - 3 Lacs
Prayagraj, Kanpur, Lucknow
Work from Office
Greetings from KVC CONSULTANTS LTD. We are hiring now for Lucknow location for International Voice & Chat Process in Gomti Nagar. For more information go through the Job Description below. International E-Commerce Chat Process. Position 1: Customer Service Associate Process: NA MU Chat Location: Lucknow CTC : 26,260 Eligibility: Graduate / Undergraduate / Fresher / Experienced Shifts: 247 (5 Days Working) Work Mode: Work From Office International E-Commerce Voice Process. Position : 2 Customer Service Associate Process: Voice Internatioanal Location: Lucknow Salary: - Fresher- 28,000 CTC - Exp- 30,000 CTC Eligibility: Graduate / Undergraduate / Fresher / Experienced Shifts: 247 (5 Days Working) Work Mode: Work From Office Interested Candidates can Call or Whatsapp resume on below mentioned no's Devika - 9821182651 Simran - 9821182647 Riya - 9628373761 Mahwish 9628373766 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##
Posted 1 month ago
7 - 12 years
18 - 20 Lacs
Chennai, Bengaluru
Hybrid
Title: API automation - REST-Assured Location: Chennai/Bangalore Job Type: Full-time Department: IT Development Experience: 7+ Years Job Type: Work from Office (WFO) 3 days Shift Timing: 1pm to 10 pm Must Have Skills:• to 8 years of hands-on REST Assured API Automation experience • Hands-on experience on Rest Assured -Mocking / Services • to 5 years of experience in Banking domain • Hands-on experience UI Automation BBD Cucumber, Java, Selenium • Hands-on SQL experience in data validation & verification using SQL • Hands-on experience JIRA JTMF Your future duties and responsibilities Develop, execute, and maintain automated test scripts using Core Java, Selenium, and Rest Assured for functional, regression, and API testing. Create and manage test plans, test cases, and test data in collaboration with development teams and other stakeholders. Integrate test automation scripts into the CI/CD pipeline (using tools like Jenkins, Git, Maven, etc.). Perform end-to-end testing of web applications and REST APIs, ensuring high-quality releases. Troubleshoot issues with test scripts and the applications being tested. Perform performance testing for API services using Rest Assured and other performance testing tools. Document test results, log defects, and follow through on issue resolution with development teams. Ensure the automation test scripts follow coding standards and best practices. Work closely with developers to design, develop, and execute the automated tests in parallel with development work. Continuously identify and implement improvements to testing processes and frameworks. Participate in Agile development sprints, attending daily stand-ups, sprint planning, and retrospectives. Required qualifications to be successful in this role API Automation- Minimum 2 year of hands on Rest Assured Automation experience - Hands on Rest Assured -Mocking / Services experience - Hands on UI Automation experience - Java , Selenium
Posted 2 months ago
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