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Java Service Manager Cognizant

3.0 - 7.0 years

0 Lacs

chennai, all india

On-site

Role Overview: You will be responsible for providing technical and functional expertise as an L2 application support tech lead. Your role will involve offering technical support for tasks that are not resolved by the Service Monitoring team and require knowledge of the technology and application. Additionally, you will be accountable for ensuring quick restoration of services through application-level analysis and troubleshooting, which may involve configuration changes and workarounds. Root cause analysis (RCA) of incidents and escalation of tickets to L2 Application Ownership team / L3 agile feature development teams for code fixes will also be part of your responsibilities. You will creat...

Posted 1 day ago

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