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Customer Relationship Officer Networkz systems

1.0 - 5.0 years

0 Lacs

thiruvananthapuram, all india

On-site

As a Customer Relations Officer at our Training institute in Trivandrum, your role will involve the following responsibilities: - Develop leads, conduct counselling sessions, handle tele-calling, and arrange batches effectively. - Handling inquiries from customers through various channels such as phone, email, chat, or social media. This includes managing complaints, feedback, and suggestions promptly. - Working towards improving the overall customer satisfaction ratings of the organization. - Resolving customer complaints in a quick and efficient manner to ensure customer retention. - Keeping customers informed about the latest products to drive sales. - Identifying and addressing individua...

Posted 19 hours ago

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