Job Overview Bastian Software Solutions is currently looking for individuals with strong technical skills and a passion for troubleshooting to join our Support group. This is a customer facing position, so this individual must have strong communication and customer service skills. Our team remotely supports production environments all around the globe to resolve issues and minimize the impact to production. Our team troubleshoots both software and hardware issues. As an Application Support Analyst III you will find yourself troubleshooting in-house applications, 3rd party applications, data mining, report building, writing and working with complex queries, database management, indexing, and potentially promoting a software fix. Are you afraid of falling into the rut of doing the same thing day in day out? No problem is the same and no day is the same. You will be able to take pride in your work and be personally responsible for keep our customers multi-million-dollar operations running smoothly. Experience : 1-3 Years Qualification : BE Computer Science /IT ,MCA General Job Duties Perform QA functions for any issue resolution from support calls. Track and thoroughly document all customer issues in our ticketing system. As issues are reported from customers diagnose if the issue is a change or a bug then communicate issues to the analyst, development staff, or sales consultant appropriately. Understanding of the software development lifecycle (SDLC) as you will be interacting with various developers, analysts and project managers. Facilitate positive proactive working relationships with customers and internal resources. Performs visits to customer sites to perform any preventative maintenance that can increase the stability and control of the Exacta software (Proprietary Software) Participation in an on call and/or escalation rotation. Handles escalations or consultations from application support specialist. Performs monthly customer meetings for priority clients. Act as first point of contact for development. Superior Performance Objectives Develop Reports using Crystal Management and SQL Server Reporting Services (SSRS). Create datasets to analyze and recreate issues reported by customers. Ability to look through database log files to troubleshoot software issues. Implement and improve remote monitoring tools for our customer's systems. Demonstrate superior customer service (as measured by our customers: surveys and satisfaction from support renewals). Ability to work with specialist and provide feedback and/or guidance to resolve an issue. Ensure escalated issues are recorded in knowledgebase. Act as a champion and a liaison internally for our customers for all database, reporting and daily stats issues. Ensure customer satisfaction for at least three priority clients. Requirements Degree/Education Required Strong computer skills including Microsoft Office, Microsoft Project, and various Databases (SQL Server and Oracle). Classroom experience with Databases OK Willing to travel 15-20% Travel includes site visits for preventative maintenance and support of critical issues. Minimum one year of experience troubleshooting Exacta as an Analyst II. Excellent customer service skills. Remain positive and calm under pressure. Excellent troubleshooting abilities and analytical skills. Ability to write and understand Advanced SQL Queries. Ability to modify and create SSRS Reports, Stored Procedures and Triggers. Ability to review and use Source Code to troubleshoot issues. Ability to diagnose and fix source code. Superior oral and written communication skills.
Graduate Apprentice Trainee – Finance & Account Overview of the Position: Graduate Apprentice Trainee – Finance & Accounts will work daily on the financial activities of Bastian Solution India, while working closely with Accounts & Finance team to ensure the accuracy of the general ledger accounts. The GAT-F&A will work with Project Engineers to ensure good communication of the status of vendor invoices. This position includes overall responsibility for: Processing Vendor Invoices Employee related activities Interacting with Accounting Team Financial bookkeeping Maintaining physical records for finance & accounts Requirements: B. Com (Degree in Accounting) / BBA Fresher through GAT Excellent learning skills Strong, effective communication skills Honest, sincere, positive attitude, team player Feel comfortable maneuvering around in a Windows environment: create tables in Excel, create Word documents. Superior Performance Objectives: Accuracy in Accounting Entries Accuracy in maintaining all account-related records. Required Duties and Responsibilities Accounts Ensures accuracy of Invoices from Suppliers and reconciles with corresponding Po's. Responsible for making sure invoices are authorized by the correct people and that they are booked in D365 in a timely manner. Responsible for maintaining expense statements submitted by employees and ensures they are approved by immediate managers and paid on time. Customer Invoice upload in customer's payment portal. Vendor and Customer balance reconciliations. Reconcile bank statements and update bank entries in D365 Maintaining and filing the physical records for finance and accounts Any and all other duties as assigned. Short Term Goal: Get familiar with Microsoft D365 to make regular entries and generate reports.
Graduate Apprentice Trainee – Finance & Account Overview of the Position: Graduate Apprentice Trainee – Finance & Accounts will work daily on the financial activities of Bastian Solution India, while working closely with Accounts & Finance team to ensure the accuracy of the general ledger accounts. The GAT-F&A will work with Project Engineers to ensure good communication of the status of vendor invoices. This position includes overall responsibility for: Processing Vendor Invoices Employee related activities Interacting with Accounting Team Financial bookkeeping Maintaining physical records for finance & accounts Requirements: B. Com (Degree in Accounting) / BBA Fresher through GAT Excellent learning skills Strong, effective communication skills Honest, sincere, positive attitude, team player Feel comfortable maneuvering around in a Windows environment: create tables in Excel, create Word documents. Superior Performance Objectives: Accuracy in Accounting Entries Accuracy in maintaining all account-related records. Required Duties and Responsibilities Accounts Ensures accuracy of Invoices from Suppliers and reconciles with corresponding Po's. Responsible for making sure invoices are authorized by the correct people and that they are booked in D365 in a timely manner. Responsible for maintaining expense statements submitted by employees and ensures they are approved by immediate managers and paid on time. Customer Invoice upload in customer's payment portal. Vendor and Customer balance reconciliations. Reconcile bank statements and update bank entries in D365 Maintaining and filing the physical records for finance and accounts Any and all other duties as assigned. Short Term Goal: Get familiar with Microsoft D365 to make regular entries and generate reports.
The Production Control Specialist at Narasapura location serves as a liaison between various departments within a manufacturing plant to schedule and coordinate work effectively. You will be responsible for reviewing the master production schedule, establishing priorities for specific orders, and revising schedules based on order specifications. Additionally, you will set master planning datapoints for all released products to drive master planning and provide training to additional staff in master planning functions and applications. Your essential functions will include maintaining the production schedule by manufacturing operation, updating and maintaining system-level master planning data points, entering Bills of Materials (BOMs), generating production orders, processing planned purchase and production orders in the ERP system (D365), reviewing Production Plan and Material Status Reports, communicating with purchasing regarding inventory discrepancies or past due purchase orders, verifying inventory of materials and parts needed for production, assisting in report generation of production data, and participating in the continuous development of ERP integration processes through the company's application system. You should be skilled in Outlook, Power Point, Word, and Excel, with the ability to create and maintain Excel spreadsheets with formulas and production data. Proficiency or experience with ERP software, preferably in D365, SAP, or comparable ERP systems is preferred. Strong written and verbal communication skills, a customer service mindset, ability to work in a fast-paced and deadline-driven environment, and a detail-oriented approach to work with a focus on quality and accuracy are essential for this role. The ideal candidate should have a minimum of 2 years of experience in production control/planning. The physical demands of this position include frequent sitting, standing or walking, lifting up to 40 pounds, carrying up to 40 pounds, and keyboarding.,
Application Engineer-I Job Summary The Application Engineer will collaborate closely with the Sales & Marketing Team to create proposals and design material handling systems. The ideal candidate will have a strong eagerness to learn about the material handling industry and contribute to the development of system designs and equipment applications. At Bastian Solutions, Application Engineers enjoy a high level of responsibility and autonomy in decision-making. This role offers exposure to the latest technologies in the dynamic material handling field, including conveyors, sorters, ASRS, robotics, AMR/AGVs, and more. Key Responsibilities Design equipment with detailed specifications for customer approval. Develop pre-sales material handling equipment GA layout drawings based on RFQ inputs. Create detailed SolidWorks 3D models and AutoCAD 2D drawings. Report to the Senior Design/Application Engineer and collaborate closely with the USA team. Participate in internal and external customer reviews, providing conceptual solutions to support the sales team. Travel to customer sites across India as needed to assess and understand customer requirements. Preferred Skills & Qualifications Bachelor's degree in mechanical engineering. 2-3 years of experience in an Automated Material Handling environment, including designing unit handling and pallet handling conveyor layout drawings. Basic knowledge of sorters and ASRS systems. Proficiency in AutoCAD 2D and SolidWorks 3D software; ability to learn custom CAD software. Understanding of Geometric Dimensioning and Tolerancing (GD&T). Familiarity with Microsoft Office tools. Strong mechanical engineering knowledge related to design and application. Excellent organizational and scheduling skills. Effective communication skills. Team-oriented mindset and proactive participation in meetings.
Job Title: Controls Service Engineer Location: Bangalore, KA Qualifications: Diploma/BE/B.Tech in Electrical & Electronics Engineering. Ability to handle mechanical aspects as well, demonstrating double competency. Experience: Minimum 5 years of experience with AWS, ASRS systems, automated conveyor systems, and AMC/O&M services. Key Responsibilities: Oversee Annual Maintenance Contract services, including monthly, quarterly, biannual, annual, on-call, and on-site support. Conduct AMC services alongside the Bastian Service Technician at customer locations. Lead a team of 7-8 technicians, ensuring safe operation, fault troubleshooting, and maintenance of ASRS systems in compliance with OEM standards. Develop and manage the annual AMC service schedule, planning for on-site customer locations. Handle AMC reporting and coordinate with customers, the Bastian Reporting Manager, and the Bastian Spare Parts Division for spare parts requirements, ensuring smooth and trouble-free operation of Bastian systems. Provide stop-gap coverage for O&M controls engineers on leave for more than 6 days across PAN India O&M locations until the original resource returns. Troubleshoot and maintain knowledge of PLCs, Drives, HMIs, and software, including Siemens TIA Portal. Oversee site O&M activities, coordinating with internal departments, vendors, and suppliers to resolve major issues and breakdowns. Prepare various AMC reports, including RCA, Why/Why analyses, and SOPs. Manage travel arrangements for AMC services and liaise with BK accounts for associated costs. Enter timesheets for self and AMC staff. Skills and Competencies: Strong leadership and team management skills. Proficiency in troubleshooting and maintaining automation systems. Excellent organizational and planning abilities. Effective communication and coordination skills with internal and external stakeholders.
Software Development Team Lead Overview: Lead a team of up to 10 resources of software architects, software engineers, or software developers or Software implementors to deliver software packages for customer projects. Work together with Software Development Manager to coordinate and oversee design, development & implementation of future engineered products (new versions of Exacta, various automation and device integration with Exacta, Dynamics AX and other ERP system integration into Exacta, new functionality within Exacta – vision systems, voice-controlled Exacta, embedded software, etc.) The Software Development Team lead will provide technical and team leadership through coaching and mentorship of a dedicated resource team, along with individual contribution to complex tasks. Corporate Values Leadership – Do what's right, even if it's tough Collaboration – Leverage our collective genius, be a team Transparency – Be real In Accountability – Recognize that if it is to be, it's up to me Passion – Show commitment and drive in our actions Advocacy – Earn trust and business Quality – Ensure what we do, we do well Learning – Always look to learn new things General Duties and Responsibilities: Include the following. Other duties may be assigned. Drive execution, delivery and implementation of projects with high quality by working with software team on multiple concurrent projects. Provide technical leadership to teammates through coaching and mentorship. Maintain high standards of software quality within the team by establishing good practices and habits. Identify and encourage areas for growth and improvement within the team. Collaborate with other development teams, business analysts, software architects, and key stakeholders to plan, design, develop, test, and maintain web- and desktop-based business applications built on Microsoft technologies. Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans. Prepare reports, manuals and other documentation on the status, operation and maintenance of software. Ensure that team has access to the skills, tools, processes, etc. that they need to produce high-quality, on-time software that meets our customers' expectations Oversee the software development lifecycle, ensuring the proper structures are in place for the on-time delivery of high-quality project releases. Design, develop, and unit test applications in accordance with established standards. Implement developed software solutions at project-sites. Provide estimation on software development & implementation efforts to application Engineering & sales departments. Participate in peer-reviews of solution designs and related code. Package and support deployment of releases. Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties. Adhere to high-quality development principles while delivering solutions on-time and on-budget. Research and evaluate a variety of software products. Clearly communicate schedule and quality expectations and ensure that the team is operating efficiently. Prepare and execute Annual review for all team members Prepare and execute quarterly one on one meetings with each team member Participate in the recruiting of new employees to the software development team Ability to Participate in Project Kick off and project initiation meetings Desired Skills & Experience Minimum Requirements 7+ years' experience as a Software Developer Experience with hands-on technical management of resources Prior experience in a technical leadership position College or University degree in Computer Science or a related discipline Willing to travel 20-25% of time to project-sites for implementation & issue resolutions Core Competency Requirements Proficient with Microsoft .NET version 4.0+ development using C# In depth knowledge and experience with core Microsoft .Net technologies including: WCF, WPF, WF, LINQ and EF Extensive experience designing and developing enterprise grade software Experience working with key stakeholders to align on objectives, priorities, trade-offs, and risk Experience with source control management systems and continuous integration/deployment environments Experience with automated testing Experience with multi-threading and concurrency Experience with debugging, performance profiling and optimization Comprehensive understanding of object-oriented and service-oriented application development techniques and theories Internally motivated, able to work proficiently both independently and in a team environment Strong communication skills with both internal team members and external business stakeholders Strong initiative to find ways to improve solutions, systems, and processes Preferred Competency Requirements Experience with web development technologies including ASP.NET, MVC3, JavaScript, AJAX and CSS Experience with database development including relational database design, SQL and ORM technologies Experience with Microsoft Lync platform Experience with Slack Technologies platform Experience with user interface design and prototyping
Designation: Sr. Controls Application Engineer Experience Level: 6–10 Years Job Summary: We are seeking a highly skilled and experienced Controls Application Engineer to lead the pre-engineering and design and estimation of automation solutions in warehouse and intralogistics environments. The ideal candidate will have a strong background in PLC/HMI programming, material handling equipment, and conveyor systems, with a deep understanding of warehouse control systems (WCS) and integration with higher-level systems (WMS, ERP). Key Responsibilities: Lead the pre-engineering and design and estimation of automation solutions for automated warehouse solutions, including conveyors, AS/RS, sorters, and robotics. Knowledge on Programming of PLCs and HMIs (primarily Siemens TIA Portal or Rockwell Studio 5000) for custom material handling systems. Knowledge on design electrical schematics and panel layouts using AutoCAD Electrical or EPLAN. Coordinate field I/O, motor controls, VFDs, and safety circuits in compliance with global standards (UL508A, IEC). Work closely with mechanical application and software teams to ensure seamless understanding on the projects and alignment with customer requirements. Knowledge on complete project implementation processes and execution processes . Develop and maintain technical documentation including Functional Design Specifications , Network Architectures and Process Flows . Serve as a technical mentor for junior engineers and support project managers during the proposal and execution phases. Having good capability in building relationship with vendors and develop new vendors. Qualifications: Bachelor's degree in engineering (or related degree) with 4 – 6 years of relevant practical business experience. Strong electrical/controls design aptitude and basic knowledge of mechanical. Excellent technical problem-solving capability (hardware, controls) Demonstrated leadership skills. Enjoys the Material Handling and Automation business environment.