About the Company: BasisEHR, a product development company headquartered in Ohio, USA, Focused on US Healthcare Technology Market with thriving offshore activities in Vijayawada, India,.is actively seeking a highly motivated and skilled skilled Technical Writer to join our Product Management team. Position Overview: We are seeking a skilled Technical Writer to join our Product Management team to create comprehensive user documentation, manuals, and support materials for our Electronic Health Records (EHR) platform. The ideal candidate will have a strong background in technical writing for SaaS products and the ability to translate complex technical concepts into clear, user-friendly documentation. Experience: Minimum 4 years of experience required Key Responsibilities: Create and maintain user documentation, user manuals, and help guides for our EHR platform Collaborate with product managers, developers, and UX teams to understand product features and functionality Develop onboarding materials, tutorials, and training resources for healthcare professionals Write and update API documentation, integration guides, and technical specifications Ensure all documentation is accurate, up-to-date, and aligned with product releases Conduct user research and gather feedback to continuously improve documentation quality Maintain documentation standards and style guidelines across all materials Required Qualifications Bachelor's degree in Technical Writing, Communications, English, or related field Proven experience writing technical documentation and user manuals for software products Prior experience working with a SaaS company and understanding of SaaS product documentation needs Excellent written and verbal communication skills Strong attention to detail and ability to work with complex technical information Proficiency with documentation tools (e.g., Confluence, GitBook, Notion, or similar platforms) Experience with content management systems and version control Healthcare or health technology industry experience and familiarity with EHR systems Client interaction experience and ability to work directly with end users Experience with HIPAA compliance and healthcare data privacy requirements Knowledge of medical terminology and healthcare workflows Experience with user experience (UX) writing and information architecture Familiarity with agile development processes Compensation and Benefits: Well Above Industry Standards for the right candidate Salary appraisal - Best in Industry Group health insurance Job Type: Full-time Benefits: Flexible schedule Food provided Health insurance Paid sick time Paid time off Education: Bachelor's (Preferred) Experience: total work: 4 years (Required) Work Location: In person
The company BasisEHR, a product development company based in Ohio, USA, with offshore activities in Vijayawada, India, is currently looking for a highly motivated Technical Writer to join their Product Management team. As a Technical Writer, you will be responsible for creating user documentation, manuals, and support materials for their Electronic Health Records (EHR) platform. The ideal candidate should possess a strong technical writing background in SaaS products and be able to simplify complex technical concepts into easily understandable documentation. With a minimum of 4 years of experience, the key responsibilities of this role include creating and updating user documentation, collaborating with various teams to understand product features, developing onboarding materials for healthcare professionals, and ensuring the accuracy and alignment of all documentation with product releases. Additionally, the Technical Writer will conduct user research, maintain documentation standards, and continuously enhance the quality of the documentation. The qualifications required for this position include a Bachelor's degree in Technical Writing, Communications, English, or a related field, proven experience in writing technical documentation for software products, familiarity with SaaS product documentation needs, excellent written and verbal communication skills, attention to detail, and proficiency in documentation tools and content management systems. Candidates should also have experience in the healthcare or health technology industry, knowledge of EHR systems, HIPAA compliance, medical terminology, user experience writing, and agile development processes. The compensation and benefits offered are above industry standards, with opportunities for salary appraisal, group health insurance, a flexible schedule, provided food, health insurance, paid sick time, and paid time off. This is a full-time position with an in-person work location. If you meet the qualifications and are passionate about technical writing for healthcare technology, this opportunity at BasisEHR could be the perfect fit for you.,