0.0 - 3.0 years

0 Lacs

jamshedpur, jharkhand

On-site

As a Technical Support Associate located in Jamshedpur, you will be expected to have 0-2 years of experience and possess a good understanding of basic queries. Your role will involve hands-on training experience in basic query operations such as select, modify, delete, display, alter, and truncate. Your primary responsibilities will include providing technical support for enterprise-level applications, addressing general user queries, and resolving tickets efficiently. You will also be required to document troubleshooting procedures and solutions for various issues that may arise. Adherence to best practices for change control and proposed solutions implementation is crucial in this role. In addition, a good knowledge of application maintenance support is essential for success in this position. You should be capable of clarifying user doubts during requirement gathering and independently resolving queries. To qualify for this role, you must hold a degree in BE/B Tech/Diploma/BCA/B.SC/IT or an equivalent qualification. It is important that there are no educational or career gaps in your background. If you meet these requirements and are looking for a challenging opportunity in technical support, we encourage you to apply for this position.,

Posted 1 day ago

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