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LO Monitoring Analyst Kaivale Technologies

2.0 - 6.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As an L0 Monitoring Analyst in Navi Mumbai, your role involves performing real-time monitoring of servers, network devices, applications, jobs, and services using monitoring tools such as JP1, Solar winds, Nagios, Zabbix, SCOM, App dynamics, Dynatrace, and Ops Ramp. You will be responsible for identifying, acknowledging, and logging alerts, events, and anomalies. Additionally, you will escalate incidents to L1/L2 support teams based on defined SOPs and severity. Basic health checks and validations as per runbooks, tracking and updating incident tickets in ITSM tools, and performing initial triage of alerts are also part of your responsibilities. Moreover, you will document incidents, actions...

Posted 1 week ago

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