1.0 - 3.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Were looking for a proactive and meticulous Process & Compliance Analyst to join our growing team. This role sits at the intersection of Sales Operations, Compliance, and Technology and plays a critical part in ensuring that all leads reported by the sales team are accurate, compliant, and verifiable. You will act as a "gatekeeper" and "chequer" who validates lead-level data against official banker confirmations, identifies patterns of incorrect reporting, and works toward creating tools or systems to automate and eventually eliminate the need for manual verification. Key Responsibilities Verification & Review: Validate confirmations received from partner bankers over email. Cross-check reported details submitted by the sales team in the system for accuracy and consistency. Reject, flag, or escalate suspicious, incomplete, or mismatched leads. Compliance & Dashboarding: Ensure all lead entries meet Ambaks internal compliance and documentation standards. Work closely with the Sales and Risk teams to identify trends in misreporting or errors. Process Improvement: Identify inefficiencies and recurring issues in the current manual process. Collaborate with product & tech to explore solutions for automating lead verification workflows. Create SOPs and rule-based systems to reduce manual interventions step-bystep. Quality Assurance: Maintain a high bar for data integrity and introduce periodic audits for the system-reported numbers. Track error rates, reporting anomalies, and improvements over time. What Were Looking For: 1-3 years of experience in Sales Operations, Compliance or Process Management. Strong analytical and problem-solving skills with a keen eye for detail. Experience working with cross-functional teams (Sales, Tech, Operations). Comfortable with structured and unstructured data (Excel/Sheets, CRM tools, basic dashboards). Prior experience creating SOPs and initiating automation projects is a big plus. Self-driven, organized, and comfortable operating in fast-paced environments. Bonus: Understanding of the lending/fintech domain, especially B2B2C loan processing workflows. Show more Show less

Posted 4 days ago

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