Virtual Relationship Banking - Sales Officer - Mumbai Hdfc Bank

0.0 - 3.0 years

1 - 2 Lacs

Mumbai, andheri

Work from Office

Group Company: HDFC Bank Limited Designation: Virtual Relationship Banking-Virtual Relationship Manager - Prime Office Location: Mumbai Position description: Customer Engagement •Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. •Call handling as per defined standards. •Accurate resolution for customer queries. •Promoting Digital Banking services for a superior customer service experience. •Profiling of customers in order to aid right cross-servicing of Bank products •Accurate logging and resolution of complaints. •Attrition control of customers. •Regular interactions with the customers and pro-active...

Posted 2 months ago

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