Key Responsibilities: Handle incoming phone calls, WhatsApp messages, and emails from prospective parents and participants. Clearly explain camp details, including locations, fees, training schedule, age groups, and registration process. Maintain call logs and update lead status in CRM or tracking systems. Follow call scripts and FAQs while ensuring a personalized and helpful interaction. Escalate complex or sensitive queries to the senior operations team or relevant departments. Assist with post-call follow-ups, registration confirmations, and sharing relevant documentation or links. Coordinate with marketing and tech teams to report common questions or blockers. Ensure a warm, respectful, and professional tone in all communications that reflects the Barça brand. Requirements: Any Bachelors degree Excellent verbal and written communication skills in English and at least one regional language (Hindi preferred). Prior experience in customer support, telesales, or front office roles preferred. Comfortable using call tracking systems, Excel, WhatsApp Business, and email. Good problem-solving attitude with attention to detail. A passion for football or familiarity with FC Barcelona is an added advantage. Work Schedule: 5-day working week (including weekends during peak registration period) Flexible hours, with rotational shifts during active camp months Join us to be part of a world-class sporting experience that inspires the next generation of footballers! Show more Show less
About Barça Academy India Barça Academy India, the official football school of FC Barcelona, follows the club’s world-renowned training methodology. We nurture young players across India by combining technical football skills with Barça values: respect, teamwork, humility, effort, and ambition. Role: Coach We are looking for passionate and skilled football coaches to join our team and contribute to the development of young footballers at Barça Academy India. Responsibilities: Deliver training sessions based on the Barça methodology and philosophy. Mentor and guide players (ages 5–18) in technical, tactical, physical, and psychological aspects of football. Instill core values of discipline, teamwork, and respect both on and off the pitch. Provide feedback to players and parents on progress. Ensure a safe and positive learning environment. Represent Barça Academy India in camps, clinics, and tournaments across India and abroad. Requirements: Minimum AFC ‘C’ License (or equivalent) preferred. Playing/coaching experience at professional or grassroots level. Strong communication skills (English + local languages an advantage). Passion for youth development and grassroots football. Ability to travel for camps and events. What We Offer: Opportunity to work with the official global training methodology of FC Barcelona. Exposure to national and international football programs. Growth and learning opportunities within a global sports network.
About Barça Academy India Barça Academy India is the official football school of FC Barcelona, providing world-class football training to young players across India. We focus on technical excellence, global exposure, and personal development through the Barça values of respect, teamwork, humility, effort, and ambition. Role: Marketing Executive We are seeking a dynamic marketing professional to strengthen Barça Academy India’s brand presence, drive enrollments, and engage with our growing community online and offline. Responsibilities: Plan and execute digital and offline marketing campaigns to promote Barça Academy India programs. Manage social media presence (Instagram, Facebook, LinkedIn) with engaging content. Coordinate marketing for football camps, tournaments, and special events. Collaborate with design and content teams for creatives, videos, and campaigns. Track and analyze performance metrics to optimize campaigns. Build partnerships with schools, sports organizations, and local communities. Requirements: Bachelor’s degree in Marketing, Business, or related field. 1–3 years of experience in marketing, preferably in sports/education. Strong knowledge of digital marketing & social media trends. Excellent communication and organizational skills. Creativity and passion for sports/football. What We Offer: Be part of the official global training project of FC Barcelona. Work in a dynamic sports environment with opportunities for growth. Exposure to national and international events and campaigns.