About the Company The Zurich-based Barry Callebaut Group is the world’s leading manufacturer of chocolate and cocoa products – from sourcing and processing cocoa beans to producing the finest chocolates, including chocolate fillings, decorations and compounds. The Group runs more than 60 production facilities worldwide and employs a diverse and dedicated global workforce of more than 13,000 people. The Barry Callebaut Group serves the entire food industry, from industrial food manufacturers to artisanal and professional users of chocolate, such as chocolatiers, pastry chefs, bakers, hotels, restaurants or caterers. The global brands catering to the specific needs of these Gourmet customers are Callebaut® and Cacao Barry®, Carma® and the decorations specialist Mona Lisa®. The Barry Callebaut Group is committed to make sustainable chocolate the norm to help ensure future supplies of cocoa and improve farmer livelihoods. It supports the Cocoa Horizons Foundation in its goal to shape a sustainable cocoa and chocolate future. About the Role Barry Callebaut Digital (BC Digital) is on a mission to lead the digital revolution in the chocolate industry, and we are looking for an experienced Enterprise Architect (Azure Cloud Platform) to support this transformative journey. You will be responsible for shaping the digital architecture to solve business needs focusing on platform services including our cloud environment and on-premise datacenters. In addition, you will ensure that our systems architecture is aligned with our business objectives, while developing and communicating strategic architecture target pictures and technology roadmaps. You will additionally provide oversight and guidance on the technical aspects of development and integration, ensuring that pertinent technical strategies, policies, standards, and practices (including security measures) are appropriately implemented. As an Azure Cloud Architect with expertise in Cloud Native technologies, you will take the lead in defining and overseeing the architecture of our IT applications on Azure cloud-based and on-premises platforms. Your primary responsibility will be to ensure that our cloud landscape is coherent, stable, high-performing, and cost-efficient, all while aligning with our enterprise architecture principles. This role is crucial as we expand our use of Azure cloud and hybrid platforms within our application ecosystem. Responsibilities Develop the enterprise architecture strategy and target picture for our platform services with special focus on our Azure cloud environment and on-premise datacenters. Architectural Leadership: Join the Cloud Services team, where you will work closely with a group of Technical experts to translate business and IT strategy needs into scalable and secure cloud solutions. Your work will involve designing new cloud building blocks, writing new standards, and providing architectural oversight, ensuring that the solutions developed align with our enterprise goals. Create and communicate architecture plans and blueprints, that align with the organizations business goals. Provide support on the technical aspects of solution development and integration, while considering policies, standards, and practices including security measures. Platform Optimization: Continuously assess and improve the performance and cost-efficiency of our platforms. Propose and validate targeted enhancements, ensuring that our technology landscape evolves to meet emerging business needs. Establish and enforce architectural governance and ensure compliance with regulations and standards. Support the solution design team evaluating the business mission and ensuring that IT assets are leveraged effectively. Facilitate architecture-related discussions and decision-making processes fostering effective communication and collaboration between technical and non-technical stakeholders. Quality Assurance: Validate the technical deliverables of our partners, ensuring that they meet our quality standards. Work closely with external partners to ensure that all outcomes are aligned with our technical requirements. Evaluate and select technology services providers and third-party solutions in collaboration with relevant stakeholders and management. Develop visual representations of the system architecture models. Experience with Disaster Recovery and Business Continuity planning, ensuring systems are resilient, with strategies in place for rapid recovery and minimal disruption in case of failures. Evaluate existing IT systems for weaknesses and identify improvements and mitigations. Support the implementation of the strategic roadmap of BC Digital. Oversee platform maintenance and installation activities from an architectural viewpoint. Review architectural designs and proposals. Carry out risk and problem analysis, create technical specifications and support the implementation of security measures and standards. Collaborate with the broader Enterprise Architecture community and lead the development of cohesive architecture principles and guidelines across the organization, sharing insights, best practices, and ensuring alignment with overall enterprise architecture standards and frameworks. Analyze industry trends and emerging technologies to ensure state-of-the-art architecture standards. Expert Architecture experience in MS Azure technologies: Azure cloud governance and Azure landing zones. Azure experience and knowledge of IAAS and PAAS configurations. Experience with Terraform and Infrastructure as code. Concepts and methods of cloud environments (private, public or hybrid cloud, IaaS, ...). Architecture patterns, best practices and standards. Security: Zero Trust Architectures, Azure AD, SSL 1.2 and encryption methods. Architect & solution design of cloud native applications. Qualifications Graduate degree in IT/technology, data, computer science, engineering, or a comparable field. Proficient in English. Required Skills Minimum of 10+ years of relevant experience as a Solution Architect, Enterprise Architect or similar. Effective communication skills: Regularly achieve consensus with peers, and clear status updates. Certifications in MS Azure solution design, architecture is desired. Deep knowledge of digital Azure platforms, including cloud and datacenter operations, infrastructure management, data architecture and integration. In-depth knowledge of Azure services such as Azure VMs, Azure Storage, Azure Networking, Azure Kubernetes Service, Azure Functions, Azure SQL Database and Azure SQL PaaS, Azure Active Directory, and others. Experience with Azure DevOps, including pipelines and release management, Azure Automation. Demonstrated ability to lead architectural discussions, design scalable solutions, and manage complex cloud projects. Knowledge of building, configuring, managing and supporting platform solution technologies and solutions incl. best practices. Understanding of roles, processes and technologies around platform solution management incl. related trends. Knowledge of enterprise architecture frameworks, e.g. TOGAF, Zachman. Advanced knowledge of solution architecture methodologies and best-practices. Show more Show less

About The Role As a Digital Learning Designer you will join our HR Services team and act as the extended arm of the Learning and Development Center of Excellence (L&D COE). You will be responsible for collaborating with internal subject matter experts to design, develop, and maintain high-quality, digital learning media. This includes managing the entire process from mockups, storyboarding and instructional design to production, testing, and rollout. You will also handle translations, collect and review feedback, and implement improvements and updates. Proficiency in Articulate and other content authoring tools is essential. The ideal candidate will have a strong background in digital learning design and development, a keen eye for detail, and a passion for creating engaging and effective learning experiences, and is open to experimenting with new tools and technologies. Key Responsibilities Include Collaborate with the L&D COE and internal subject matter experts to design, develop and maintain engaging and effective digital learning media including eLearnings, videos, emails, newsletters, social media posts, internal communications, websites, and other marketing and promotional collaterals Manage the entire content development process, including mockups, storyboarding, instructional design, production, and testing. Coordinate the rollout of learning campaigns and eLearning modules in collaboration with the L&D COE, ensuring smooth implementation and accessibility. Drive awareness campaigns through different communication channels to ensure BC employees are familiar with the learning offering. Handle the translation of learning content to meet the needs of a diverse workforce. Gather and review feedback and performance data from learners and stakeholders to continually enhance the effectiveness of learning media and its comms channels. Ensure the learning media stays up-to-date, relevant, and compliant with organizational standards. Work closely with the L&D COE to align digital learning initiatives with broader learning and development goals as well as with global standards and processes. Utilize Articulate, other content authoring tools, and AI effectively, responsibly and compliant to create high-quality learning content. Stay abreast of the latest trends and best practices in learning media design & development, content creation tools and learning technologies. Global role About You Bachelor/Master’s degree in HR, Psychology, Educational Sciences, Multimedia Design, Digital Marketing, or similar Fluent in English – verbal and written Expertise in Instructional Design, Learning Media Design and Development Experience with eLearning Project Management and Coordination Attention to Detail, Quality and Accuracy Tech-savvy and curious Experience with Articulate, other content creation tools and Google Sites is a plus At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth. Show more Show less

About The Role As a Learning Delivery Specialist, you will play a key role in our HR Services team, supporting the global Learning and Development Center of Excellence (L&D COE). You will be instrumental in ensuring a smooth and effective delivery of our global and functional learning initiatives. Your main responsibilities include the coordination, administration, and logistics of our global L&D portfolio (including leadership and power skills development, global onboarding, language and compliance training), participants management and training facilitator support. The ideal candidate will have a proven track record in a similar role, demonstrating exceptional organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously in a dynamic environment. Key Responsibilities Include Coordinate and oversee the logistics and administrative aspects of L&D programs, including scheduling, venue arrangements, equipment setup, and material preparation. Actively manage participant’s logistics end-to-end - from nomination, visa requests, registration and communication to attendance tracking, certification, post-event feedback collection and reporting. Support the delivery and rollout of key L&D initiatives, ensuring alignment with organizational goals and participants’ needs. Collaborate and communicate with L&D COE, HR teams, and external vendors to ensure seamless integration and execution of learning programs. Maintain and update L&D records, databases, learning management systems (LMS), training materials and documentation to ensure accuracy and compliance. Provide administrative support for L&D, including liaising with providers, tracking learning progress, and managing budgets and invoices (e.g. for leadership development, language training, Global Onboarding). Assist in the coordination and delivery of Global Onboarding Days, contributing to a positive and informative onboarding experience for new hires. Resolve logistical or administrative issues and support tickets, offering solutions to enhance the efficiency and effectiveness of L&D programs. Contribute to the continuous improvement of the L&D processes, identifying opportunities for automation, optimization and innovation. Global role About You Bachelor/Master’s degree in HR, Psychology, Educational Sciences, Business, Economics or similar Fluent in English – verbal and written Exceptional organizational and multitasking skills Detail-oriented with a commitment to quality and accuracy Proactive problem-solving and adaptability Proficiency in learning management system administration (LMS) and Google Workspace Experience in event coordination or training program logistics is highly desirable Genuine & trustworthy Agile & entrepreneurial Client-centric & delivery-focused Empowering Inspirational At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth. Show more Show less

Barry Callebaut Digital (BCD) is on a mission to lead the digital revolution in the chocolate industry, and we're looking for a Project Manager Digital to support this transformative journey. Reporting directly to the Director of Program Management and Project Excellence, you will have the unique opportunity to shape our digital ways of working by managing project planning, conception, implementation, and tracking. You will ensure that projects are delivered on time, within budget, and meet the desired objectives by applying project management best practices throughout the project lifecycle. In addition, you will report project status to management and manage escalations. You will take on a vital role in the digital transformation of our organization by driving the delivery of our ambitious digital roadmap. Join us to make a significant impact and help steer BC Digital towards an exciting future. Main Responsibilities & Scope Manage digital projects with medium complexity (~ CHF <5M budget) including status reporting, budget and milestone tracking, risk mgmt., communication with stakeholders, PMO etc. Directly report to the Director of Program Management and Project Excellence, ensuring alignment of projects with the overall digital strategy and contributing to the digital transformation roadmap Define project scope, objectives and deliverables in collaboration with senior management and relevant stakeholders Develop detailed project plans, including timelines, milestones, and resource allocation Coordinate internal resources and third parties/vendors for the successful execution of projects Allocate resources effectively to ensure project success, balance team workloads and manage resource constraints Manage escalations from program and projects according to defined governance structures Track project performance, prepare project documentation and report to senior management on project status, risks, and issues Identify potential risks and issues and develop risk mitigation plans. Monitor project risks and develop risk response strategies Implement and oversee the quality assurance process on the project. Ensure compliance with BC standards, policies and best practices Manage changes in project scope, schedule, and costs Develop, implement, and refine project management methodologies, standards, and tools, incorporate project management best-practices and industry trends Facilitate communication between technical and non-technical stakeholders This is a global leadership role with key stakeholders located in Europe (e.g. Belgium, Poland) and other locations of our global footprint (can be global from America’s to Asia), and thus requires up to 30% travel. Qualifications EDUCATION, LANGUAGE, SKILLS & QUALIFICATIONS Graduate degree in IT/technology, business administration, project management, or a comparable field Proficiency in English Project Management certificates, e.g. PMP, PRINCE2 are a plus Essential Experience & Knowledge / Technical Or Functional Competencies Significant experience and deep understanding of digital project and program management incl. project management methodologies, frameworks, industry trends and best practices A minimum of 1-2years of project management experience in relevant fields Good knowledge of project management solutions, e.g. Planview (formerly: Clarizen), Asana, JIRA, Microsoft Project Excellent communication and interpersonal skills Ability to work under pressure, problem-solving and decision-making abilities The ability to bring people together and mobilize individuals to pursue a joint agenda Independent and self-driven personality Skills to create internal and external partnerships/networks across the organization LEADERSHIP COMPETENCIES & PERSONAL STYLE Demonstrates ability to analyze complex situations, identify critical issues, and make bold, strategic decisions to drive progress Is a true team player, supporting their colleagues by sharing knowledge and experience and commits the teams’ joint success Demonstrates strong communication and interpersonal skills, capable of conveying complex problems in a clear and persuasive manner to business and digital, internal and external stakeholders Stays current with emerging technologies and industry trends Collaborates well across diverse and globally distributed teams, with the ability to build and maintain positive relationships across different levels and functions of the organization This role is newly created in the BC Digital unit (led by CDO, Amr Arafa). The candidate will play a key role in shaping BCs digital transformation and enabling Next Level ambitions. At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth. Show more Show less

Barry Callebaut Digital (BCD) is on a mission to lead the digital revolution in the chocolate industry, and we're looking for a Project Manager Digital to support this transformative journey. Reporting directly to the Director of Program Management and Project Excellence, you will have the unique opportunity to shape our digital ways of working by managing project planning, conception, implementation, and tracking. You will ensure that projects are delivered on time, within budget, and meet the desired objectives by applying project management best practices throughout the project lifecycle. In addition, you will report project status to management and manage escalations. You will take on a vital role in the digital transformation of our organization by driving the delivery of our ambitious digital roadmap. Join us to make a significant impact and help steer BC Digital towards an exciting future. Main Responsibilities & Scope Manage digital projects with medium complexity (~ CHF <5M budget) including status reporting, budget and milestone tracking, risk mgmt., communication with stakeholders, PMO etc. Directly report to the Director of Program Management and Project Excellence, ensuring alignment of projects with the overall digital strategy and contributing to the digital transformation roadmap Define project scope, objectives and deliverables in collaboration with senior management and relevant stakeholders Develop detailed project plans, including timelines, milestones, and resource allocation Coordinate internal resources and third parties/vendors for the successful execution of projects Allocate resources effectively to ensure project success, balance team workloads and manage resource constraints Manage escalations from program and projects according to defined governance structures Track project performance, prepare project documentation and report to senior management on project status, risks, and issues Identify potential risks and issues and develop risk mitigation plans. Monitor project risks and develop risk response strategies Implement and oversee the quality assurance process on the project. Ensure compliance with BC standards, policies and best practices Manage changes in project scope, schedule, and costs Develop, implement, and refine project management methodologies, standards, and tools, incorporate project management best-practices and industry trends Facilitate communication between technical and non-technical stakeholders Scope This is a global leadership role with key stakeholders located in Europe (e.g. Belgium, Poland) and other locations of our global footprint (can be global from America’s to Asia), and thus requires up to 30% travel. Qualifications EDUCATION, LANGUAGE, SKILLS & QUALIFICATIONS Proficiency in English Project Management certificates, e.g. PMP, PRINCE2 are a plus Essential Experience & Knowledge / Technical Or Functional Competencies Significant experience and deep understanding of digital project and program management incl. project management methodologies, frameworks, industry trends and best practices A minimum of 3+ years of project management experience in relevant fields Good knowledge of project management solutions, e.g. Planview (formerly: Clarizen), Asana, JIRA, Microsoft Project Excellent communication and interpersonal skills Ability to work under pressure, problem-solving and decision-making abilities The ability to bring people together and mobilize individuals to pursue a joint agenda Independent and self-driven personality Skills to create internal and external partnerships/networks across the organization LEADERSHIP COMPETENCIES & PERSONAL STYLE Demonstrates ability to analyze complex situations, identify critical issues, and make bold, strategic decisions to drive progress Is a true team player, supporting their colleagues by sharing knowledge and experience and commits the teams’ joint success Demonstrates strong communication and interpersonal skills, capable of conveying complex problems in a clear and persuasive manner to business and digital, internal and external stakeholders Stays current with emerging technologies and industry trends Collaborates well across diverse and globally distributed teams, with the ability to build and maintain positive relationships across different levels and functions of the organization The candidate will play a key role in shaping BCs digital transformation and enabling Next Level ambitions. At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth. Show more Show less

About The Role As part of Next Level footprint strategy and supply network optimization, it is predicted that BC will build new Greenfield sites and fit-for-purpose Brownfield projects. BC's ambition is to kick off all these new initiatives fully compliant with the BCOS program, both in terms of organization design and ways of working. The BCOS GF Leader will be responsible for guiding the project team and developing with the local management team the new organization, technical capabilities and deployment of the BCOS work process. The critical delivery of the role is on the creation high-performance and fully capable SC organization that achieves Vertical Start-Up (VSU) status and equally drives continuous improvement eliminating losses across the whole value chain, in line with site targets and objectives Key Responsibilities Include It is expected that the incumbent has extensive experience in implementing lean/TPM programs at blue chip companies and has also experienced initiatives start-ups applying TPM Early Management methodology. The incumbent will provide guidance on setting up a project team that has as its end goal the delivery of VSU with assets designed and operated at Autonomous Maintenance Step 3/Progressive Maintenance Step 4 as per BCOS pillar structure. Responsible, with the support of the Plant Manager and Project Team, for producing the project and starting up a master plan with respective start-up targets/objectives, covering SC balanced scorecards across Safety, Quality, Delivery, Cost, People and Environment. In principle fully allocated to GF Site support, but expected to travel for global meetings and site support – 10 to 30% Typical deliverables for Brownfield projects and Greenfield start-ups are: zero LTA and compliance process safety/people safety standards zero quality defects and Cpk (process capability) above 1 OEE +85% compliance to schedule +90% Net productivity +4% YOY engagement survey +90% energy/CO2 reduction 2 to 4% YOY About You Bachelor/Master degree required, preferably in Engineering Advanced level of English Clear ability to understand business needs, and develop and deploy a strategy to reach business goals In-depth expertise in Continuous Improvement methodologies, such as TPS, TPM, Lean Manufacturing, Six Sigma and High-Performance Organization Ability to work with ambiguity, breakthrough thinking, keep people accountable and direct others Vast experience in the practical implementation of TPM, including the application of the Early Management Pillar Experience in senior operations roles – Site Engineer, Plant Management - is seen as a differential for this role Places as highest priority the Safety of people, process and product Demonstrated ability to influence and facilitate change across the whole organization Strong working knowledge of Cultural and Management of Changes Extensive software capability including Google Environment, Excel, Word, Minitab (or other statistical software) and MS Projects. Knowledge and experience in the use of SAP ERP systems are seen as desirable skills. Exceptional coaching, communication, interpersonal & leadership skills Minimum of 5 years of experience in Cultural and Management Changes, practitioner of Continuous Improvement methodology such as TPM, Lean Manufacturing essential (Six Sigma seen as a plus) Experience in project management and governance systems Strong influencing skills, and ability to direct the BCOS program without formal authority over organization leaders. Experience in leading areas of Supply Chain, such as Manufacturing Operations, Planning, Logistic/Distribution and Procurement Being capable of supporting make-or-buy studies and analysis for the construction of business cases (brownfield and/or greenfield) At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth. Show more Show less

Overview The Zurich-based Barry Callebaut Group is the world’s leading manufacturer of chocolate and cocoa products – from sourcing and processing cocoa beans to producing the finest chocolates, including chocolate fillings, decorations and compounds. The Group runs more than 60 production facilities worldwide and employs a diverse and dedicated global workforce of more than 13,000 people. The Barry Callebaut Group serves the entire food industry, from industrial food manufacturers to artisanal and professional users of chocolate, such as chocolatiers, pastry chefs, bakers, hotels, restaurants or caterers. The global brands catering to the specific needs of these Gourmet customers are Callebaut® and Cacao Barry®, Carma® and the decorations specialist Mona Lisa®. The Barry Callebaut Group is committed to make sustainable chocolate the norm to help ensure future supplies of cocoa and improve farmer livelihoods. It supports the Cocoa Horizons Foundation in its goal to shape a sustainable cocoa and chocolate future. Barry Callebaut Digital (BC Digital) is on a mission to lead the digital revolution in the chocolate industry and we're looking for a FinOps Analyst to support this transformative journey. Reporting directly to the Director Platforms, you will play a crucial role in monitoring, analyzing, and managing financial information within our platform unit. As part of the Platforms team, you will be responsible for the expenditure and cost optimization management of our IT infrastructure and azure cloud platform. You will closely collaborate with the team to determine cost operations, collect financial data, and recommend actions based on financial patterns. Main Responsibilities & Scope Determine cost of operations of our IT infrastructure and cloud platform Collect and maintain required financial data and information internally and from our partners and vendors Monitor and manage expenditure and identify cost optimization potentials Oversee our cloud platforms operations partners and collaborate closely to monitor cloud spend and identify areas of improvement Prepare and present detailed financial reports and dashboards to stakeholders, highlighting key metrics, trends, and insights related to cloud and IT costs Work closely with finance, IT, and procurement teams to align financial operations with organizational strategies and goals. Provide support and guidance on financial matters related to cloud and IT services Ensure compliance with financial regulations and internal policies. Support internal and external audits by providing necessary documentation and addressing any financial discrepancies Utilize data analytics tools and techniques to analyze financial data, identify patterns, and support decision-making processes Guide and act as the primary point of contact for financial activities within the platform unit Essential Experience & Knowledge / Technical Or Functional Competencies Minimum of 5 + years of relevant experience Proven experience in a FinOps role managing (cloud) spend and optimization of a large organization Good Knowledge of infrastructure management, physical and virtual servers, as well as cloud management related to security activities Independent and self-driven personality, taking responsibility and owning tasks Possesses good problem-solving skills and structured way of working Openness to try and learn new technologies and skills Good written and verbal communication skills, being able to communicate problems to non-technical audiences At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth. At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth. Show more Show less

Overview At Barry Callebaut, we integrate global expertise with the strength of global talent to drive innovation and efficiency across our global operations. Our Global Business Services (GBS) center, located in Hyderabad, plays a pivotal role in ensuring seamless delivery across 147 facilities worldwide, contributing to annual revenues of CHF 10.5 billion. As a distinct global capability hub, GBS India is uniquely positioned to enhance strategic & operational excellence. In India, we are cultivating a high-performing team that brings specialized capabilities and forward-thinking solutions to our global network. Our professionals lead strategic, transformative initiatives that are shaping the future of the chocolate industry while advancing global careers. By leveraging the promising talent pool, leadership, and business insights, we drive digital innovation, process excellence, and sustainability - contributing meaningfully to our mission of making sustainable chocolate the norm. About The Role Barry Callebaut Digital (BC Digital) is on a mission to lead the digital revolution in the chocolate industry, and we're looking for a Finance Delivery Lead, SAP to drive the design, development, and integration of our cutting-edge SAP solutions in the finance arena. Reporting to the Director SAP Practice you will manage, mentor and lead the respective business analysts using established processes and procedures. Establishes processes to identify, track, escalate, resolve and report customer-related problems. In collaboration with business, defines standards and measures for quality and customer satisfaction requirements. Provides input and recommendations regarding business continuance issues and improvements to the operations of systems and processes supported. Key Responsibilities Include The Finance Delivery Lead, SAP is responsible for managing a global team of Business Analysts and outsourced partners to support the ongoing operational management of the SAP environment, incident management and change management. Confers with and advises business analysts on administrative policies and procedures, operational problems, priorities, and methods. Reviews and evaluates work and prepares performance reports. Mentors’ business analysts for career development and performance improvement. Scope Key stakeholders are in Brussels, Poland, and other locations of our global footprint. Essential Experience & Knowledge / Technical Or Functional Competencies. Graduate degree in IT/technology, data, computer science, engineering, business administration, or a comparable field 10-12 years preferred, Minimum of 8 years’ experience in SAP financeapplications. Experience in SAP S/4HANA Finance Functional Modules Certification in SAP development or relevant SAP modules Strong knowledge of the integration of SAP finance modules with other SAP modules (GL, PCA, CO-PA, Product Costing, Treasury, Taxes, and Material Ledger) Proficiency in English Team management experience (4–5 direct reports) Experience in Managing outsourced partners 2–3 full-cycle implementation projects with end-to-end and end-user experience. Incident / Problem Management Manage a global application (for respective module) support function that manages response to incidents Drive a problem management culture that identifies root causes for incidents and eliminates recurring incidents Monitor key measurable SLA on incident turnaround time and ensure delivery of service to business Business Change Management / Project Management Manage change management procedures in SAP from business engagement to impact analysis, user testing and gatekeeper for transport to production Assist to champion a global SAP council of power users to manage and approve SAP changes Drive a culture of proactive engagement with users to preemptively identify business pain points and opportunities for SAP process improvements Foster sharing of best practices across SAP business analysts and different business units Manage risk of change and new SAP implementations (for respective module) into production environment through effective review and testing procedures Participate in SAP projects as SME Leadership Competencies & Personal Style Exhibits a passion for digital technology and innovation, constantly seeking new and creative solutions to enhance processes, decision-making and user experiences Embraces agile methodologies and flexible thinking to adapt to changing digital trends and business needs, fostering a culture of continuous improvement and learning Is a true team player, supporting their colleagues by sharing knowledge and experience and commits the teams’ joint success Possesses good problem-solving skills and analytical thinking Capable of effecting communication, conveying complex problems in a clear and persuasive manner to internal and external stakeholders Self-starter who works with minimal supervision. At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth. At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

Overview The Zurich-based Barry Callebaut Group is the world’s leading manufacturer of chocolate and cocoa products – from sourcing and processing cocoa beans to producing the finest chocolates, including chocolate fillings, decorations and compounds. The Group runs more than 60 production facilities worldwide and employs a diverse and dedicated global workforce of more than 13,000 people. The Barry Callebaut Group serves the entire food industry, from industrial food manufacturers to artisanal and professional users of chocolate, such as chocolatiers, pastry chefs, bakers, hotels, restaurants or caterers. The global brands catering to the specific needs of these Gourmet customers are Callebaut® and Cacao Barry®, Carma® and the decorations specialist Mona Lisa®. The Barry Callebaut Group is committed to make sustainable chocolate the norm to help ensure future supplies of cocoa and improve farmer livelihoods. It supports the Cocoa Horizons Foundation in its goal to shape a sustainable cocoa and chocolate future. Barry Callebaut Digital (BC Digital) is on a mission to lead the digital revolution in the chocolate industry, and we're looking for an Innovation Manager, to help us build a foundation to drive and foster innovation across our operations at Barry Callebaut. Reporting to the Head of Innovation, Automation & AI, your focus will lie on scouting and prototyping innovative solutions based on artificial intelligence and other state-of-the art technologies. While closely collaborating with business stakeholders, you will conduct research, market analysis and trend monitoring to identify emerging opportunities and disruptive technologies, to unlock customer growth opportunities. Main Responsibilities & Scope Conduct research, market analysis and trend scouting/monitoring to identify emerging opportunities and disruptive technologies e.g. Generative AI Support Innovation, Automation & AI activities to build up innovative solutioning capabilities with an unconstrained view from ideation to use case selection to prototyping Collaborate with business stakeholders to identify areas of our business to uplift through advanced technology use cases (e.g. GenAI, process automation) Collaborate with stakeholders from our operative business functions to understand their business problems and identify innovative solutions to uplift our operative processes Collaborate with BC Digital stakeholders to support the transition of prototypes into production and the subsequent scaling phase Foster a culture of innovation within Barry Callebaut by promoting knowledge sharing and collaboration across teams Manage relationships with external partners, including technology providers, startups, and research institutions Prepare and present reports on innovation activities, findings, and recommendations to senior management Support business initiatives / projects around innovation, automation & AI Work Location: Hyderabad Essential Experience & Knowledge / Technical Or Functional Competencies minimum of 12+ years of experience Extensive experience in research, market analysis and trend monitoring in a comparable role. Good knowledge of Generative AI and ML models Comprehensive understanding of business operations from both a business and digital perspective incl. related digital trends Deep understanding of processes and technologies concerning newest developments around Innovation, Automation & AI Deep understanding of innovation practices, e.g. design thinking, open innovation, agile etc. Skills to create internal and external partnerships/networks across the organization Excellent problem-solving skills and structured way of working Creative and strategic thinker, with a passion for driving innovation and continuous improvement Experience in the chocolate or food industry is a plus, but not required LEADERSHIP COMPETENCIES & PERSONAL STYLE Exhibits a passion for digital technology and innovation, constantly seeking new and creative solutions to enhance processes, decision-making and user experiences Embraces agile methodologies and flexible thinking to adapt to changing digital trends and business needs, fostering a culture of continuous improvement and learning Collaborates well across diverse and globally distributed teams, with the ability to build and maintain positive relationships across different levels and functions of the organization Is capable of effecting communication, conveying complex problems in a clear and persuasive manner to internal and external stakeholders Independent and self-driven personality with strong analytical skills and techniques At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.