BankIT Technologies Private Limited

Job Title – Operations Executive (Belapur, Navi Mumbai and Noida) Location – Belapur, Noida Work Type – In Office + Field support Working Days – Monday to Friday Office Timing – 10:30 AM to 6 PM Job Summary - We are seeking a motivated and customer- oriented professional to join our team as operations Executive. The role will be mix of office-based support and on-site visits when required. Key Responsibilities – 1. Handle customer inquiries and service requests via phone, email and in person. 2. Conduct on site visits to customer locations for portal training. 3. Traveling as per corporate requirements as well as business requirements. 4. Coordinate with internal team to resolve customer complaints. 5. Maintain proper records of customer complaints. 6. Follow up with customers after resolution of complaints. Qualifications & skills – 1. Bachelor's degree 2. Strong communication and interpersonal skills. 3. Willingness to travel. 4. 1 to 3 years’ experience (Freshers may apply)