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Director of Training Sutherland

14.0 - 18.0 years

0 Lacs

hyderabad, telangana

On-site

As a Training Director at Sutherland, you will be responsible for the end-to-end training delivery across the organization. Your main responsibilities will include: - Creating, facilitating, and/or revising training materials and documents to equip staff with necessary skills and knowledge. - Building a Global Framework for Collections that can be implemented across various Geos. - Overseeing performance goals and the alignment of training programs across Collection accounts. - Establishing and maintaining communication with clients and/or team members to understand needs, resolve issues, and meet expectations. - Overseeing new hire, progression, and enhancement training; providing feedback ...

Posted 2 weeks ago

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