Senior Operations Support Officer ANZ Banking Group

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Specialist in the Business Unit at ANZ, your role will involve providing support that enables operations to function effectively. This includes Business Support and Coordination, Operational Support, and Service Delivery Management. The positions in this role are dedicated support roles for Operations, focusing on process improvement and customer experience enhancement rather than transactional or customer service tasks. Your key responsibilities as a Senior Operations Support Officer will include: - Managing day-to-day service and production capabilities to ensure quality and timely delivery of team tasks - Cultivating a culture of market-leading service differentiation, engaging with ...

Posted 5 days ago

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Senior Operations Support Officer ANZ Banking Group

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Specialist in the Business Unit at ANZ, you will play a vital role in providing support to ensure effective operations. Your responsibilities will include Business Support and Coordination, Operational Support, and Service Delivery Management. These roles are essential for the smooth functioning of operations and are focused on supporting the team rather than transactional or customer service activities. Your day as a Senior Operations Support Officer will involve coordinating and tracking Onboarding and/or Ongoing Customer Due Diligence (OCDD) cases. You will be responsible for delivering service excellence, ensuring client satisfaction, and taking ownership of continuous improvement i...

Posted 2 months ago

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