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3.0 - 7.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Greetings from THE JOB FACTORY !! Job Summary: We're looking for a skilled International Banking BPO Voice Process associate to handle customer inquiries and issues related to international banking services. The ideal candidate will have excellent communication skills, problem-solving abilities, and a strong understanding of banking processes. For More Details Call : HR Sameera @ 9900975043(Call or whatsapp ) Email ID : sameera@thejobfactory.co.in Responsibilities: - Customer Service: Handle inbound and outbound calls from international customers, providing accurate and timely information to resolve queries and complaints. - Issue Resolution: Efficiently resolve customer issues and escalate unresolved problems to internal teams. - Record Keeping: Maintain accurate records of customer interactions and transactions. - Compliance: Adhere to company policies, procedures, and regulatory requirements related to international banking. - Team Collaboration: Work closely with team members to ensure high levels of customer satisfaction. Requirements: - Education: Bachelor's degree or Under Graduate - Experience: min 3 years experience in a customer service role, preferably in banking or BPO. - Skills: - Excellent Communication: Strong verbal and written communication skills in English. - Problem-Solving: Ability to resolve complex customer issues efficiently. - Time Management: Ability to manage multiple customer interactions simultaneously. - Banking Knowledge: Good understanding of international banking regulations Salary and Benefits: - Salary: Industry-Leading Salary (Salary Negotiable) - Benefits: Performance-based incentives, health insurance, and allowances. For More Details Call : HR Sameera @ 9900975043(Call or whatsapp ) Email ID : sameera@thejobfactory.co.in ****DO REFER YOUR FRIEND'S****

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1.0 - 6.0 years

2 - 5 Lacs

Ambattur, Chennai

Work from Office

Hiring ONLY EXPERIENCE IN INTERNATIONAL banking transaction monitoring Work location - Chennai, Ambattur location maximum salary is - 5.5 lpa Should have Good communication Degree is mandatory Experience in US Banking = Transaction monitoring / Anti money Laundering Min 1 yr exp 2 days rotational off Cab provided Night Shift Chennai maximum salary is - 5 lpa please call Sneha 9884344611 for more info Thanks, Sneha 9884344611

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0.0 - 5.0 years

2 - 3 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Hybrid

Hiring for non voice process Salary - 21k in-hand + incentive 5 days working with any 2 week off Rotational shift Required Candidate profile Graduation Compulsory for this. ok with night shift then only apply Perks and benefits plus up to 5000 per month Performance Incentives.

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0.0 - 5.0 years

2 - 3 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Opening for Freshers and Experience candidates in BPO Domain for Customer Support English + Tamil required Salary 14k to 25k Inhand Walk-in Interviews Providing customer support. Work Location :Chennai, Bangalore, Hyderabad -Language- English+ Tamil -Graduation not mandatory. -Immediate joiners required. Voice Process / Non voice / Call center / BPO Pls call sangeeta 9176078282 for more info Thanks, sangeeta 9176078282

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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* Avarage comms required * Unlimited incentives * Shift timing- 9:30-6:30 * Fresher & Exp both can apply * Qualification: Min HSC * Need immediate joiner. Required Candidate profile HSC or Any graduate / Under graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mahek :- 7559401618 (Call and What's app) Perks and benefits High Incentives and growth opportunities.

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0.0 - 5.0 years

1 - 3 Lacs

Noida, New Delhi, Delhi / NCR

Work from Office

- Tata 1mg Customer Service - Hsc/Graduate - Good communication - Salary:- 15000 Inhand for HSC Fresher - 16000 Inhand for Graduate Fresher - Shift Timing:- 8 Hours Shift - Male Candidates 7am to 12am Window - Female Candidates 6am to 7pm Window Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata :- 8624868754 Perks and benefits High Incentives and growth opportunities.

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 13,000 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) HR Sonali : 9822197285 Mail id :- sonali.ware@credicus.co

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1.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year customer service experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 4.0 years

1 - 3 Lacs

Thane, Bhiwandi, Dombivli

Work from Office

HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,500 in-hand to 16,000 CTC plus incentives. Fix Day shift : 9.30 to 6.30 Required Candidate profile HSC or Any graduate / Under graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below)- HR Mahek: -7559401618

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0.0 - 5.0 years

1 - 5 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

we are looking for candidates to work for banking profiles we need good English speaking candidates Need graduate pass Freshers can apply Bank payroll Easy selection General shifts timing Weekly off salary up to 35000 call now HR sam 8828571104

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0.0 years

3 - 4 Lacs

Madurai, Chengalpattu, Tiruchirapalli

Work from Office

The banking executives have to increase the sales, manage the budgets and meet the targets by promoting and marketing their brand and its services Overseas branch administration and operations Device policies which enhance the operations Required Candidate profile Age Should be below 27 yrs Degree must be completed from regular college

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5.0 - 10.0 years

4 - 9 Lacs

Chennai

Work from Office

Job Title: Operations Manager Vetting Operations Location: Chennai Reports to: Head of Operations Experience Required: 4–10 years Language Preference: Hindi-speaking preferred We are looking for immediate joiners or candidates who can join within 15 days or less . Job Summary: We are looking for a proactive and experienced Operations Manager – Vetting Operations to oversee our document verification process for clients in the banking and NBFC sectors. This role involves managing a team responsible for verifying the authenticity of property-related loan documents and identifying any discrepancies. The ideal candidate will have prior team management experience, strong attention to detail, and be open to travel as needed across India. Key Responsibilities: Lead and manage the Vetting Operations team to ensure timely and accurate verification of loan documents. Review property documents to check for originality and highlight any discrepancies or fraudulent entries. Standardize processes and ensure team adherence to compliance and client-specific guidelines. Liaise with banks and NBFCs for issue resolution and updates. Coach and mentor team members, track performance through KPIs, and submit regular reports. Work with internal stakeholders to improve tools and workflows. Willingness to travel across India for operational audits, training, or client coordination. Qualifications & Skills: Graduate or Postgraduate in any discipline (Commerce, Law, or similar preferred). 5–10 years of experience in operations, document vetting, or financial services. Proven team management experience. Excellent communication, problem-solving, and decision-making skills. Ability to multitask in a fast-paced environment. Fluency in Hindi is an added advantage. Willing to travel based on business needs.

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0.0 - 3.0 years

1 - 3 Lacs

Mumbai, Thane, Mumbai (All Areas)

Work from Office

- Required Fresher/Experience - Min HSC pass out - salary 15000 to 25,000 Inhand (Depend on interview) - Basic Knowledge of computer - good communication skills Required Candidate profile Job Location: Virar West & Malad To schedule your interview send your CV through WhatsApp (number mentioned below) HR sayali : 9158043197 Perks and benefits High Incentives and growth opportunities

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

Work from Office

Qualification : HSC or Any graduate / Under graduate Work From Office Location - Viman Nagar, Pune Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / english Salary:- 12,000 in-hand to 16,000 in-hand plus incentives Rounds of Interviews: HR round Operations round Interested can reach out on HR Dhanshree :- 9765799435

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0.0 - 2.0 years

1 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Grad with min 1 year of customer service / banking experience Salary 29 - 35k in hand + incentives + variables Location Gurgaon Work from Office 5 days working Need excellent comms skills contact 9289123338

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0.0 - 5.0 years

3 - 6 Lacs

Gurugram

Work from Office

International Customer Service Voice Process Gurgaon location Both fresher/exp. can apply Both grad./undergrad. can apply 5 days working 2 roster off Cabs & Cab allowance provided Huge inc. Immediate joining Salary-upto 6 lpa Kajal 9910987549 Required Candidate profile Candidiates must have excellent communication skills. Candidiates must be comfortable working in any shifts. Candidiates must be an immediate joiner. Perks and benefits Cabs provided Cabs allowance upto 4k Upto 4k miv

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0.0 - 1.0 years

1 - 3 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

Process:- SBI LIFE INSURANCE (Telesales) Good Communication Freshers/Experienced both can apply. Min qualification- Graduate Freshers or any Telesales experience with Excellent Comms skills Shift: 9:30AM to 6:30PM Desired Candidate Profile:- Min qualification-HSC 15,000 to 30,000 in hand (Salary will be closed on the basis of the candidates skillset and previous package) How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rohan:- 8177871758

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0.0 - 1.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

* Banking Customer service * Salary: 15k to 22k * Role: inbound/outbound call handle * Qualification: Minimum HSC * Comms: Average to Good * Shift: 9:30 AM - 6:30 PM Required Candidate profile HSC or Any graduate Contact Person : Mayuresh Call OR WhatsApp me : 9822643973 Perks and benefits High Incentives and growth opportunities.

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1.0 - 2.0 years

5 - 6 Lacs

Goregaon, Mumbai (All Areas)

Work from Office

We are hiring for Quality Analyst for Banking process Min 12 months Dispute Domain experience Experience in chat transactions in customer support assisting customers and resolving queries Customer Service Banking experience is preferred Quality Transaction Monitoring/Evaluation Analysis using QC tools of Individual and group level opportunities Reporting at defined frequencies Internal and External calibrations Responsible for managing quality trends session at weekly level Manage Risk based audits Identify training need for low performers Assisting team leaders in coaching bottom performers Open to work in rotational shift 5 days working / 2 rotational off Job location : Malad interested candidate can share your cv @ shamina.sayyed@teleperformancedibs.com

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1.0 - 2.0 years

5 - 6 Lacs

Goregaon, Mumbai (All Areas)

Work from Office

We are hiring for Banking Team Leader Need Excellent Communication skill BPO Experience preferred 1 year on paper Team leader experience Good knowledge and experience on cards and Dispute domain. Need Banking Experience Aware about Attrition , Shrinkage , AHT, CSAT, NPS ,BQM. Need Graduate from any domain Open to work in rotational shift ( 24/7 window) 5 days working / 2 rotational off Job location : Malad interested candidate can share your cv @ shamina.sayyed@teleperformancedibs.com

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1.0 - 6.0 years

2 - 3 Lacs

Mumbai Suburban

Work from Office

We are hiring for chat process and voice process Graduate and undergraduate with banking exp or BPO exp Mandate Salary - 28,950 inhand + incentives 5 days working with any 2 week off HR Arti 9522754537

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5.0 - 8.0 years

10 - 14 Lacs

Bengaluru

Work from Office

Job TitleBusiness Analyst- Capital Market/IB Domain About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Location - Mumbai & Bangalore Years of Expn - 5 to 8 Years Role Description Ability to operate in both agile and waterfall style project methodologies and have an understanding of deliverables required for each methodology Sound understanding of trade lifecycle, global regulations and trading/investment banking processes Responsible for project stakeholder management Proven experience as Business Analyst with an Investment bank Work with project manager and business sponsors to scope and analyse the area of analysis Interface with business users on functional issues to analyse and define business and functional requirements Lead business requirement gathering session and document requirements to create business requirement specification document Excellent Communication, Organization and Documentation Skills Define testing objectives and liaise with testing teams Capital markets BA Trade Lifecycle Good understanding of financial products Domain and Business Knowledge: Process change experience - Agile methodology (Mandatory) and tools Domain experience across key business areas - Trade Life cycle, SDLC, Trade Processing, Regulatory Reporting, Collateral Management, Derivatives Operations - at least one Critical thinking and ability to anticipate issues & plan stakeholder elicitation sessions Related industry & product knowledge Other Skills: Communication, Data Analysis, Presentation, Process Development, MS Office. Mastery, Issue Based Problem Solving, Root Cause Analysis, Business Case, Estimation, Scoping If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

* Avarage comms required * Unlimited incentives * Shift timing- 9:30-6:30 * Fresher & Exp both can apply * Qualification: Min HSC * Need immediate joiner. Required Candidate profile HSC or Any graduate / Under graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Hr Akshay :- 9822146578 (Call and What's app) Perks and benefits High Incentives and growth opportunities.

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0.0 - 5.0 years

1 - 3 Lacs

Noida, New Delhi, Delhi / NCR

Work from Office

- Tata 1mg Customer Service - Hsc/Graduate - Good communication - Salary:- 15000 Inhand for HSC Fresher - 16000 Inhand for Graduate Fresher - Shift Timing:- 8 Hours Shift - Male Candidates 7am to 12am Window - Female Candidates 6am to 7pm Window Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata :- 8624868754 Perks and benefits High Incentives and growth opportunities.

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0.0 - 4.0 years

1 - 3 Lacs

Thane, Bhiwandi, Dombivli

Work from Office

Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 13,000 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) Contact Person :- HR Sonali : 9822197285 Mail id :- sonali.ware@credicus.co

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