Banking Operations Senior Representative

As a Banking Operations Senior Representative (Grade 03), you will be responsible for analyzing and executing the KYC/CDD process by understanding Standard Operating Procedures. Your key responsibilities will include: - Interpreting documents related to KYC operations and capturing the information into appropriate applications - Adhering to all appropriate and agreed standardized processes and procedures - Providing narrative in the English language with proper grammar and sentence structure - Reviewing and keeping up to date, and fully abiding by the process operational and administrative procedures to ensure process compliance - Participating in training programs based on business needs - Attending team meetings In order to be eligible for this position, you should meet the following qualifications: - 0 - 3 years of experience in Banking BPO is preferred - University degree or equivalent that required 3+ years of formal studies of Accounting & Commerce Graduates - 1+ year(s) of experience using a computer with Windows PC applications that required the use of a keyboard, navigating screens, and learning new software tools - Ability to work scheduled shifts which would include weekends - Ability to communicate effectively (oral/written) in English Please note that the job requires attention to detail, adherence to processes, and effective communication skills in English.,