3102 Banking Operations Jobs - Page 32

SERVICE DELIVERY OFFICER (SDO) KRAs: Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping. Regular generation of leads for NTB customer and cross sell. The SDO will act as a backup to the SO. Non-transaction related servicing at the Branch Audit,Reconciliation of Branch Accounts Customer query resolution Should have a desire to know and understand financial terminology Cross selling of financial products Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. EXPERIENCE, QUALIFICATIONS & QUALITIES: Atleast 3 years in branch banking operations. Post-graduate or graduate with appropriate experience. Primary motivation customer service through querry resolution A senior teller or branch operations person. TARGET COMPANIES:HDFC Bank, ICICI Bank, IDBI Bank, UTI BankAGE: 23-25 yearsOTHERS:Reporting toSMTHE ROLE (> Customer service at the Branch, customer retention

JOB ROLE Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping Regular generation of leads for New To Bank- customer and cross sell various products like TD/MF/ CASA/Gold Ensuring regulatory and procedural compliance To co-ordinate the audit of the branchEnsuring service excellence to enhance portfolio, control retention and better cross sell Authorize and check RO SO entriesCheck end productsCheck vouchers to clear transactions of Rs. 10 lakhs & aboveVault Key custodian JOB REQUIREMENT MBA/Graduate Minimum work exp. 5 years Customer service orientedMeticulousEye for detailsAbility to manage and motivate front office staff. Thorough overall understanding of bankingGraduate/MBAGraduates with 5-8 years" experience Should possess customer orientation and team leader qualities

Regional 360 Manager Job Name R360M Regional 360 Manager Department Retail Liabilities Branch Banking Reporting Relationships Zonal 360 M RBH Grade M5 M6 R360Manager is a Regional role that revolves functioning below core objectives at Region/Zone level Driving Health Score for RL-Branch Banking portfolio through Regional Leadership across the Regions/Zones. Regional Channel Drives & Analytics support to Region with an objective to help to achieve their topline budgets through analytical insights. Digital Adoption & Digital Txns drive across the LOBs Portfolio quality movement & driving awareness of Analytical tools to Channel Support to Areas/Regions to drive and review performance on Health Parameters for managed portfolio, Driving Digital adoption and identify the areas of improvement with AM/RBM. Draw an operational plan to drive portfolio Health targets and ensure that the key aspect of customer engagement through granular book coverage is achieved with special focus on digital banking and consumer assets product . Regional Channel Campaigns Drive & Analytics support to Region Zone with an objective to help Branches/Area/Region to achieve their topline budgets through analytical insights by providing product level Opportunities/Potentials, EBT or Business Enablers etc. drive. Intelligent analytical insights to contribute towards achievement of product level top line targets across the zone and support Regions/Areas by providing Product level data opportunities through Local/ Central level campaigns and use EBTs (Event Based Triggers) as an opportunity tool to generate business out of it. Drive Channel Campaigns in the Area/Region across LOB"s through Central Local level designed campaigns. Data support for the same would be provided by the HO/Analytics team. Drive adaptability of Analytical tools for the channel including Reliability, PMPT, UNICA & EBT triggers etc. in the zone across all Regions/Areas. Drive Interact/Reliability/CRM adoption across all areas and Regions in Zone. All the data support would be taken care by Central Team and R360Ms/Z360Ms to ensure no CRN level data to be distributed across the Area/Regions. If you wish to apply for this job position, please fill your details in the Kotak Fast Track A pplication Form and mail to Please mention the following in the subject line as " "Position Name" " Your Name" " Your Current Business Group -

JOB ROLE Redress customer needs pertaining to cash, DDs, cheque deposits, general information Speed and accuracy of transaction Exploitation of other business opportunities sensed Providing quality of experience that will ensure retention and positive word-of-mouth JOB REQUIREMENT Should have handled SO profile MBA/Graduate

To source customers for Current Account, Savings Account Products of the bank Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through Process Qualifications External Post-graduate or graduate with appropriate experience (at east 1 year experience in liabilities sales preferred) Hardcore sales mentality Primary motivation from achievement of targets A hunter by orientation Should be well groomed and presentable with ambassadorship qualities

Job Role - To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets - This skill will also do sales with assigned customer based mapped to them - Measure of outcomes NPS, Service Level, Service Quality and Sales - Responsible for quality communication and customer servicing within laid down productivity and service benchmarks - Ensure customer "delight- and consistent service experience, including timely resolution of customer queries/issues - Complete the logs specified by the process (End-of-day target) - Adherence to Information Security norms & quality process norms - To be aware of and comply with any updates about the process - Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Requirements - Should be a least graduate - No western line candidates to be scheduled, kindly hunt profiles residing near to Thane - Should not have employment gap for more than a month - Should have at least completed a year in current org - Better soft skills conversational skills and English versant scores 7+ - Flexible to work on rotational week offs

To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets " This skill will also do sales with assigned customer based mapped to them " Measure of outcomes NPS, Service Level, Service Quality and Sales " Responsible for quality communication and customer servicing within laid down productivity and service benchmarks " Ensure customer "delight- and consistent service experience, including timely resolution of customer queries/issues " Complete the logs specified by the process (End-of-day target) " Adherence to Information Security norms & quality process norms " To be aware of and comply with any updates about the process " Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Requirements " Should be a least graduate " No western line candidates to be scheduled, kindly hunt profiles residing near to Thane " Should not have employment gap for more than a month " Should have at least completed a year in current org " Better soft skills conversational skills and English versant scores 7+ " Flexible to work on rotational week offs

JOB ROLE Redress customer needs pertaining to cash, DDs, cheque deposits, general information Speed and accuracy of transaction Exploitation of other business opportunities sensed Providing quality of experience that will ensure retention and positive word-of-mouth JOB REQUIREMENT Should have handled SO profile MBA/Graduate

Job Role - To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets - This skill will also do sales with assigned customer based mapped to them - Measure of outcomes NPS, Service Level, Service Quality and Sales - Responsible for quality communication and customer servicing within laid down productivity and service benchmarks - Ensure customer "delight- and consistent service experience, including timely resolution of customer queries/issues - Complete the logs specified by the process (End-of-day target) - Adherence to Information Security norms & quality process norms - To be aware of and comply with any updates about the process - Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Requirements - Should be a least graduate - No western line candidates to be scheduled, kindly hunt profiles residing near to Thane - Should not have employment gap for more than a month - Should have at least completed a year in current org - Better soft skills conversational skills and English versant scores 7+ - Flexible to work on rotational week offs

Service Officer Branch Banking KRAs Cash Management Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate Profile Meticulous & has an Eye for detail Well groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification Graduate Experience of 1-2 years , Fresher"s can apply

Operations Manager - Support Services-Operations JOB REQUIREMENT 1. Pre disbursement KYC checking, agreement book and RTO set, verifications 2. Verification of documents, asset details and loading the documents in system 3. Handling the operations team 4. Checking and releasing the payouts after checking the Post disbursement documents. 5. Checking the NACH documents and cheques 6. Handling the high volume in month end 7. 2 years" Experience in retail asset operations and disbursement related activities

About The Role Product Sales Manager - Foreign Exchange Services (FES) Department Consumer Banking Reporting Relationships Area Manager FES Position Grade M2/M3 Job Role: Drive Sales through various retail banking channels for Individual Remittances and Travel Cards. Ensuring clients and sales channels are trained to ensure apt digital and offline experience. Analyze relevant data points and trends to assist channels in their product sales efforts. Focus on business performance through periodic campaigns, new/process linked initiatives. Drive spends through Activation, Usage & Retention for Travel Cards. Empowering Channels to sell both remittances and travel cards by regular information dissemination and training. Achieving FES budgets for the allocated branches/channel. JOB REQUIREMENT Graduation. MBA preferred. 2 to 3 years of relevant experience, ideally in retail/transactional banking or payments/cards. Demonstrated track record of successful results across previous work experiences. Should be able to do Multi-tasking. Strong communication skills (both live presentation and written) with customer service orientation. Ability to take ownership of individual initiatives and drive to priority deliverables with limited day-to-day direction. Ability to collaborate with and learn from colleagues across departments Project management skills and ability to take initiatives from conception to execution Hands on with MS Excel, Word, Power point etc. Knowledge on Remittance and LRS guidelines

Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction. Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. JOB REQUIREMENT Should have handled SO profile MBA/Graduate

About The Role Operations Manager - Support Services-Operations JOB REQUIREMENT 1. Pre disbursement KYC checking, agreement book and RTO set, verifications 2. Verification of documents, asset details and loading the documents in system 3. Handling the operations team 4. Checking and releasing the payouts after checking the Post disbursement documents. 5. Checking the NACH documents and cheques 6. Handling the high volume in month end 7. 2 years" Experience in retail asset operations and disbursement related activities

About The Role Service Officer Branch Banking KRAs Cash Management Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-ofmouth Desired Candidate Profile Meticulous & has an Eye for detail Well groomed, presentable with excellent communication skills. Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must Educational Qualification Graduate Experience of 1-2 years , Fresher"s can apply

Operations Manager - Support Services-Operations Job Requirements: 1. Pre disbursement KYC checking, agreement book and RTO set, verifications 2. Verification of documents, asset details and loading the documents in system 3. Handling the operations team 4. Checking and releasing the payouts after checking the Post disbursement documents. 5. Checking the NACH documents and cheques 6. Handling the high volume in month end 7. 2 years" Experience in retail asset operations and disbursement related activities

Relationship Executive - RE is an integral part of the bank's front line. RO is primarily responsible for acquiring new customers for the bank and pursue new business opportunities and also Cross sells the bank's third party products.

Personal bankers help clients manage their money so as to balance risk. Personal bankers may also be referred to as commodities, securities, or financial services sales agents. They are responsible for undertaking banking duties and overseeing...

Urgent Required any fresher graduate candidates for pay roll banking profile. candidate must be having good communication skill and good knowledge of computer. We have opening in Banking sector . back office, branch handlind ,acquestion manager.etc

EliteRecruitments Hiring For Banking Operation Officer Description A banking operations officer ensures the smooth and efficient functioning of a bank's daily operations. They oversee various activities, including transaction processing, regulatory compliance, and risk management, while also providing customer service and support. Required Experience And Qualifications Any Diploma/Degree Knowledge of Internet Browsing Benefits ESI And PF No Target Fixed Shift Incentives Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India

The ideal candidate should have at least 10+ years of experience in client servicing, business development, and managing banking relationships with a strong knowledge of banking operations and financial services. You should be adept at acquiring new banking clients, increasing business with existing clients, and building strong relationships with banking partners. Your responsibilities will include focusing on business development, client growth, and revenue generation, as well as managing technical coordination and API integrations. You will be required to lead negotiations with partner banks, manage client accounts, and gather client requirements for future projects. Moreover, you must possess the skills to engage in face-to-face client interactions, negotiate contracts, and ensure smooth API integrations between technical teams and banking clients. Your ability to manage large accounts, lead teams, and communicate effectively with clients and internal teams will be crucial for this role. By splitting your time between business development and client servicing, you will ensure client satisfaction and foster long-term relationships. Regular client engagement, tracking client data, and planning for growth opportunities will also be part of your responsibilities. Overall, the successful candidate should have a proven track record of business development success, strong communication and presentation skills, financial acumen, and experience in leadership and team management. You will play a critical role in driving growth, building partnerships, and meeting the needs of both clients and internal teams.,

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary: As a Payment Lifecycle Analyst within JPMorgan Chase, you will play a crucial role in upholding the companys strength and resilience. Your contributions will be instrumental in fostering the firms growth responsibly, as you anticipate new and emerging risks and apply your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance. Job Responsibilities: Provide overall supervision to the staff during their shift operating window Ensure that all work items are completed as per the agreed SLA Monitor the exceptions and ensure that they are resolved in a timely manner Identify opportunities for improving the efficiency of the process. Identify the training requirements of the team members and work with the Associate on providing the required trainings Track the changes to the procedures and ensure that the team is fully aware of the changes. Prepare the position of the Nostros as per the funding requirement Co-ordinate with the business and treasury teams to arrive at the appropriate funding requirements of the Nostro Account Perform reconciliation to identify the reason for the break and reach out to businesses to close the breaks. Support Global Treasury teams in the process of predicting and funding the banks cash positions across Asia, EMEA & WHEM Monitor & validate overdraft & credit interest charges. Partner with Global projects team to ensure seamless rollouts of any enhancements and on or off boarding of any accounts from Cash Management systems Required Qualifications, Skills and Capabilities: Strong written and oral comprehension of English language Working knowledge of Banking Operations Computer navigation skills College degree and four or more years of banking experience in a leadership role, or four or more years of Banking Operation Experience Graduate with minimum 3 years of experience Preferred Qualifications, Skills and Capabilities: Proficient in Microsoft products Knowledge of Nostro Funding Process Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary: As a Payment Lifecycle Analyst within JPMorgan Chase, you will play a crucial role in upholding the companys strength and resilience. Your contributions will be instrumental in fostering the firms growth responsibly, as you anticipate new and emerging risks and apply your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance. Job Responsibilities: Provide overall supervision to the staff during their shift operating window Ensure that all work items are completed as per the agreed SLA Monitor the exceptions and ensure that they are resolved in a timely manner Identify opportunities for improving the efficiency of the process. Identify the training requirements of the team members and work with the Associate on providing the required trainings Track the changes to the procedures and ensure that the team is fully aware of the changes. Prepare the position of the Nostros as per the funding requirement Co-ordinate with the business and treasury teams to arrive at the appropriate funding requirements of the Nostro Account Perform reconciliation to identify the reason for the break and reach out to businesses to close the breaks. Support Global Treasury teams in the process of predicting and funding the banks cash positions across Asia, EMEA & WHEM Monitor & validate overdraft & credit interest charges. Partner with Global projects team to ensure seamless rollouts of any enhancements and on or off boarding of any accounts from Cash Management systems Required Qualifications, Skills and Capabilities: Strong written and oral comprehension of English language Working knowledge of Banking Operations Computer navigation skills College degree and four or more years of banking experience in a leadership role, or four or more years of Banking Operation Experience Graduate with minimum 3 years of experience Preferred Qualifications, Skills and Capabilities: Proficient in Microsoft products Knowledge of Nostro Funding Process

EliteRecruitments Hiring For Banking Banking Operations Manager Description A Banking Operations Manager oversees and optimizes a bank's operational functions to ensure efficiency, regulatory compliance, and customer satisfaction. They lead teams, manage resources, and implement strategies to improve processes and achieve organizational goals. This role is crucial for maintaining smooth daily operations and contributing to the bank's overall success. Required Experience And Qualifications Any Diploma/Degree Knowledge of Internet Browsing Benefits ESI And PF No Target Fixed Shift Incentives Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India

EliteRecruitments Hiring For Banking Assistant Operations Manager Description Monitor and manage staff performance, providing training and support as needed. Handle customer queries and resolve complaints promptly and professionally. Assist in preparing financial reports and managing budgets. Required Experience And Qualifications Any Diploma/Degree Knowledge of Internet Browsing Benefits ESI And PF No Target Fixed Shift Incentives Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India

EliteRecruitments Hiring For Banking Branch Operation Officer Description A Branch Operations Officer in banking is responsible for overseeing the daily operational activities of a bank branch, ensuring efficient customer service, and maintaining operational compliance. Key responsibilities include managing transactions, handling customer inquiries and complaints, supervising staff, and implementing operational policies and procedures. Required Experience And Qualifications Any Diploma/Degree Knowledge of Internet Browsing Benefits ESI And PF No Target Fixed Shift Incentives Job types: full-time Experience - 1 Yr To 3 Yrs Salary 30% To 40% Hike Job location in Pan India