3102 Banking Operations Jobs - Page 31

About The Role JOB ROLE Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction. Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. JOB REQUIREMENT Should have handled SO profile MBA/Graduate

About The Role JOB ROLE Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping. Regular generation of leads for New To Bank- customer and cross sell various products like TD/MF/ CASA/Gold. Ensuring regulatory and procedural compliance To co-ordinate the audit of the branch Ensuring service excellence to enhance portfolio, control retention and better cross sell Authorize and check RO SO entries Check end products Check vouchers to clear transactions of Rs. 10 lakhs & above Vault Key custodian JOB REQUIREMENT MBA/Graduate Minimum work exp. 5 years Customer service oriented Meticulous Eye for details Ability to manage and motivate front office staff. Thorough overall understanding of banking Graduate/MBA Graduates with 5-8 years" experience Should possess customer orientation and team leader qualities

About The Role Job Role: Manage the documentation post credit analysis of the region Responsible for management of day to day operations of the region. Ensuring strict adherence to compliance, audit and regulatory requirements. Timely authorization and checking KYC system input for customer transaction/ service request Good at MS Office Customer complains management and ensuring resolution of all complaints within TAT .Job Requirements: Excellent written and oral communication skills Graduate Minimum work exp. 2 years Customer service oriented People Management skills Good communication abilities

About The Role JOB ROLE Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction. Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. JOB REQUIREMENT Should have handled SO profile MBA/Graduate

We are looking for a highly skilled and experienced Receivable Executive to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-3 years of experience in the BFSI industry. Roles and Responsibility Manage and maintain accurate records of receivables, including accounts receivable and cash flow statements. Develop and implement effective strategies to improve receivable management processes. Collaborate with cross-functional teams to resolve issues related to receivables and payments. Analyze financial data to identify trends and areas for improvement in receivable operations. Ensure compliance with regulatory requirements and internal policies related to receivables. Provide excellent customer service to clients and stakeholders regarding receivable-related queries. Job Requirements Strong knowledge of accounting principles and practices related to receivables. Excellent analytical and problem-solving skills with attention to detail. Ability to work effectively in a fast-paced environment and meet deadlines. Strong communication and interpersonal skills for client and stakeholder interaction. Proficiency in Microsoft Office and other relevant software applications. Experience working with financial systems and technologies is an added advantage.

Job Purpose: Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. Objectives of this role: - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. Roles and Responsibilities: - Collaborate with cross-functional teams and business stakeholders, including software engineers, data analysts, product managers, and operations teams, to design and improve end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations as per the business and industry standards. - Design and Drive large Transformation initiatives which may include automation, RPA, AI/GenAI, Chatbots, CX tools like agent assist, workflow orchestration, Quality management tools etc. - Drive automation initiatives by leveraging technology and process optimization to streamline manual tasks and improve overall productivity. - Stay updated on industry trends, emerging technologies, and regulatory changes related to banking operations and process optimization and apply this knowledge to improve business initiatives. - Drive regular project meetings & ensure transformation initiatives are driven to completion. - Manage discussions with required stakeholders for on various aspects of the program for timely follow up till closure. - Performs Quality Control via reviews of the design created by Functional Consultant and Tech Architect - Responsible for receiving the sign-off on the design, UAT and Hypercare from the customer - Establish working relationships and routinely interface with project sponsors, business stakeholders & technology partners. Required skills and qualifications: - 5+ years of experience in an upper-management role, preferably in program management. - Exceptional skills in leadership, time management, facilitation, and organization. - Core experience in Digital Transformation in Telecom order management and front office processes with the tools/ solutions mentioned in role and responsibilities. - Experience in managing stakeholders (internal and external). - Outstanding knowledge of change management principles and performance evaluation processes. Good to have skills and Experience: - PMP Certified is added advantage. - Technical understanding of various Platform architecture and product features Genesys, SFDC, ServiceNow etc - Current Technological landscape understanding and stays abreast of current technologies like AI/GenAI etc." Mandatory Skills: Delivery Management. Experience:10 YEARS.

About The Role JOB ROLE Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping. Regular generation of leads for New To Bank- customer and cross sell various products like TD/MF/ CASA/Gold. Ensuring regulatory and procedural compliance To co-ordinate the audit of the branch Ensuring service excellence to enhance portfolio, control retention and better cross sell Authorize and check RO SO entries Check end products Check vouchers to clear transactions of Rs. 10 lakhs & above Vault Key custodian JOB REQUIREMENT MBA/Graduate Minimum work exp. 5 years Customer service oriented Meticulous Eye for details Ability to manage and motivate front office staff. Thorough overall understanding of banking Graduate/MBA Graduates with 5-8 years" experience Should possess customer orientation and team leader qualities

Roles and Responsibility Manage relationships with existing clients to ensure timely payment of EMIs and minimize defaults. Identify new business opportunities through networking and referrals to expand the client base. Conduct site visits to assess client needs and provide personalized solutions. Develop and implement strategies to increase sales revenue from existing clients. Collaborate with internal teams to resolve customer queries and issues promptly. Maintain accurate records of client interactions and transactions. Job Requirements Strong knowledge of micro mortgage products and services. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Familiarity with financial regulations and compliance requirements. Experience in relationship management and sales is desirable.

About The Role JOB ROLE Handling personalized service requests of customers. Generation of timely business MIS. Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. Coordination with CPC/RPC/Investment desks for account opening of customers. Managing complaints of customers and ensuring their resolution within TAT. JOB REQUIREMENT Developing and maintaining banking relationships with a select group of high net worth customers Excellent communication skills with customer service orientation Courteous and polite. Good knowledge of Microsoft excels. Understanding of banking norms and processes.

About The Role Job Role Handle a team of Relationship Managers in the Region to Focus to open new liability accounts (CASA) and source TDs for LC segment Target holding company & group company accounts of existing clients Customer interaction to pitch digital banking propositions and get them "digital active" Focus on activation hooks and converting inactive accounts to active accounts as per defined criteria"s like CA, Cash Management Services, FX, Trade etc. KRA mainly to focus on generation of NTB liability references and conversion Responsible for imparting training and also closely handholding Relationship Managers, in terms of acquisition and managing customer relationship Job Requirements Excellent written and oral communication skills Should have sales orientation Basic banking knowledge Customer retention An immense interest in developing relationship with the customers Team handling experience Application Excellent written and oral communication skills

OBJECTIVE OF THE ROLE To ensure Returns filing compliances by way of timely submission after quality verification of IRDAI returns and review of advertisements KEY RESPONSIBILITIES Weightage Ensuring Filing of Regulatory Returns with the Authorities on/before time Maintenance of Regulatory filing calendar upto date Conducting quality verification checks and ensuring correction of identified errors before filing or regulatory returns Setting of processes of data receipt from depts and controls put in place to ensure quality of data for filing Preparation of analytical MIS for above activities and presentation to the management. Maintenance of records Attending to audits 3 0% Review of advertisements, Communications Ensuring Filing of advertisements with the Authorities on/before time Maintenance of Advertisement Register and Communication Register Setting of processes of data receipt from depts and controls put in place to ensure quality of data for filing Preparation of analytical MIS for above activities and presentation to the management. Maintenance of records Attending to audits 1 0% Ensuring AML and IRDA Compliance through compliance checks and monitoring the business based on parameters Filing of Regulatory Returns with the Authorities Ensuring implementation of Board approved Policy and processes AML mail box - Resolving queries of various department on AML aspects Preparation of analytical MIS for above activities and presentation to the management. Maintenance of AML correspondence Attending to audits 30 % Release of Circulars and ensuring implementation of actionables in time Maintenance of register and documentation of actionables Release of compliance self certification and assisting in board documents Verifcation of compliance self certifications and releasing the observations 30% INTERACTIONS Internal Relations All teams External Relations Regulators

About The Role JOB ROLE Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction. Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. JOB REQUIREMENT Should have handled SO profile MBA/Graduate

About The Role JOB ROLE Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction. Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. JOB REQUIREMENT Should have handled SO profile MBA/Graduate

Job Role: Enhancement of Deposit pool from Customers " Establishing standards and delivery of service " Sale of non-deposit products. Cross selling targets progressively " Sale of MF and Insurance pro Description for Internal Candidates Job Role: " Enhancement of Deposit pool from Customers" Establishing standards and delivery of service" Sale of non-deposit products. Cross selling targets progressively" Sale of MF and Insurance products" Fee Income" Branch Administration" Regulatory Compliance" Manage productivity and overall morale of branch team members" Overall responsible for break-even and P&L of branch Job Requirements: " Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities" Must have had Sales experience and exposure, preferably of Liabilities products" Qualifications- MBA CA/ CAIB" Good Leadership skills (though more tactical than strategic)" ThinkerDoer 40:60" In-depth understanding of financial instruments, markets and macro micro economic processes" Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT"" Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.Same Posting Description for Internal and External Candidates

Job Role: " Enhancement of Deposit pool from Customers " Establishing standards and delivery of service " Sale of non-deposit products. Cross selling targets progressively " Sale of MF and Insurance pro Description for Internal Candidates Job Role: " Enhancement of Deposit pool from Customers" Establishing standards and delivery of service" Sale of non-deposit products. Cross selling targets progressively" Sale of MF and Insurance products" Fee Income" Branch Administration" Regulatory Compliance" Manage productivity and overall morale of branch team members" Overall responsible for break-even and P&L of branch Job Requirements: " Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities" Must have had Sales experience and exposure, preferably of Liabilities products" Qualifications- MBA CA/ CAIB" Good Leadership skills (though more tactical than strategic)" ThinkerDoer 40:60" In-depth understanding of financial instruments, markets and macro micro economic processes" Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT"" Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.Same Posting Description for Internal and External Candidates

Job Role: " Enhancement of Deposit pool from Customers " Establishing standards and delivery of service " Sale of non-deposit products. Cross selling targets progressively " Sale of MF and Insurance pro Description for Internal Candidates Job Role: " Enhancement of Deposit pool from Customers" Establishing standards and delivery of service" Sale of non-deposit products. Cross selling targets progressively" Sale of MF and Insurance products" Fee Income" Branch Administration" Regulatory Compliance" Manage productivity and overall morale of branch team members" Overall responsible for break-even and P&L of branch Job Requirements: " Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities" Must have had Sales experience and exposure, preferably of Liabilities products" Qualifications- MBA CA/ CAIB" Good Leadership skills (though more tactical than strategic)" ThinkerDoer 40:60" In-depth understanding of financial instruments, markets and macro micro economic processes" Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT"" Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.Same Posting Description for Internal and External Candidates

Job Role: " Enhancement of Deposit pool from Customers " Establishing standards and delivery of service " Sale of non-deposit products. Cross selling targets progressively " Sale of MF and Insurance pro Description for Internal Candidates Job Role: " Enhancement of Deposit pool from Customers" Establishing standards and delivery of service" Sale of non-deposit products. Cross selling targets progressively" Sale of MF and Insurance products" Fee Income" Branch Administration" Regulatory Compliance" Manage productivity and overall morale of branch team members" Overall responsible for break-even and P&L of branch Job Requirements: " Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities" Must have had Sales experience and exposure, preferably of Liabilities products" Qualifications- MBA CA/ CAIB" Good Leadership skills (though more tactical than strategic)" ThinkerDoer 40:60" In-depth understanding of financial instruments, markets and macro micro economic processes" Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT"" Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.Same Posting Description for Internal and External Candidates

About The Role Job Role: " Enhancement of Deposit pool from Customers " Establishing standards and delivery of service " Sale of non-deposit products. Cross selling targets progressively " Sale of MF and Insurance products " Fee Income " Branch Administration " Regulatory Compliance " Manage productivity and overall morale of branch team members " Overall responsible for break-even and P&L of branch Job Requirements " Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities " Must have had Sales experience and exposure, preferably of Liabilities products " Qualifications- MBA CA/ CAIB " Good Leadership skills (though more tactical than strategic) " ThinkerDoer 40:60 " In-depth understanding of financial instruments, markets and macro micro economic processes " Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT" " Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

Job Role: " Enhancement of Deposit pool from Customers " Establishing standards and delivery of service " Sale of non-deposit products. Cross selling targets progressively " Sale of MF and Insurance pro Description for Internal Candidates Job Role: " Enhancement of Deposit pool from Customers" Establishing standards and delivery of service" Sale of non-deposit products. Cross selling targets progressively" Sale of MF and Insurance products" Fee Income" Branch Administration" Regulatory Compliance" Manage productivity and overall morale of branch team members" Overall responsible for break-even and P&L of branch Job Requirements: " Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities" Must have had Sales experience and exposure, preferably of Liabilities products" Qualifications- MBA CA/ CAIB" Good Leadership skills (though more tactical than strategic)" ThinkerDoer 40:60" In-depth understanding of financial instruments, markets and macro micro economic processes" Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT"" Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.Same Posting Description for Internal and External Candidates

Job Role: " Enhancement of Deposit pool from Customers " Establishing standards and delivery of service " Sale of non-deposit products. Cross selling targets progressively " Sale of MF and Insurance pro Description for Internal Candidates Job Role: " Enhancement of Deposit pool from Customers" Establishing standards and delivery of service" Sale of non-deposit products. Cross selling targets progressively" Sale of MF and Insurance products" Fee Income" Branch Administration" Regulatory Compliance" Manage productivity and overall morale of branch team members" Overall responsible for break-even and P&L of branch Job Requirements: " Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities" Must have had Sales experience and exposure, preferably of Liabilities products" Qualifications- MBA CA/ CAIB" Good Leadership skills (though more tactical than strategic)" ThinkerDoer 40:60" In-depth understanding of financial instruments, markets and macro micro economic processes" Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT"" Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.Same Posting Description for Internal and External Candidates

Job Role: Enhancement of Deposit pool from Customers " Establishing standards and delivery of service " Sale of non-deposit products. Cross selling targets progressively " Sale of MF and Insurance pro Description for Internal Candidates Job Role: " Enhancement of Deposit pool from Customers" Establishing standards and delivery of service" Sale of non-deposit products. Cross selling targets progressively" Sale of MF and Insurance products" Fee Income" Branch Administration" Regulatory Compliance" Manage productivity and overall morale of branch team members" Overall responsible for break-even and P&L of branch Job Requirements: " Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities" Must have had Sales experience and exposure, preferably of Liabilities products" Qualifications- MBA CA/ CAIB" Good Leadership skills (though more tactical than strategic)" ThinkerDoer 40:60" In-depth understanding of financial instruments, markets and macro micro economic processes" Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT"" Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.Same Posting Description for Internal and External Candidates

About The Role Job Role: " Enhancement of Deposit pool from Customers " Establishing standards and delivery of service " Sale of non-deposit products. Cross selling targets progressively " Sale of MF and Insurance products " Fee Income " Branch Administration " Regulatory Compliance " Manage productivity and overall morale of branch team members " Overall responsible for break-even and P&L of branch Job Requirements " Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities " Must have had Sales experience and exposure, preferably of Liabilities products " Qualifications- MBA CA/ CAIB " Good Leadership skills (though more tactical than strategic) " ThinkerDoer 40:60 " In-depth understanding of financial instruments, markets and macro micro economic processes " Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT" " Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

About The Role Job Role: " Enhancement of Deposit pool from Customers " Establishing standards and delivery of service " Sale of non-deposit products. Cross selling targets progressively " Sale of MF and Insurance products " Fee Income " Branch Administration " Regulatory Compliance " Manage productivity and overall morale of branch team members " Overall responsible for break-even and P&L of branch Job Requirements " Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities " Must have had Sales experience and exposure, preferably of Liabilities products " Qualifications- MBA CA/ CAIB " Good Leadership skills (though more tactical than strategic) " ThinkerDoer 40:60 " In-depth understanding of financial instruments, markets and macro micro economic processes " Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT" " Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

About The Role Job Role: " Enhancement of Deposit pool from Customers " Establishing standards and delivery of service " Sale of non-deposit products. Cross selling targets progressively " Sale of MF and Insurance products " Fee Income " Branch Administration " Regulatory Compliance " Manage productivity and overall morale of branch team members " Overall responsible for break-even and P&L of branch Job Requirements " Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities " Must have had Sales experience and exposure, preferably of Liabilities products " Qualifications- MBA CA/ CAIB " Good Leadership skills (though more tactical than strategic) " ThinkerDoer 40:60 " In-depth understanding of financial instruments, markets and macro micro economic processes " Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT" " Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

About The Role Job Role: Enhancement of Deposit pool from Customers " Establishing standards and delivery of service " Sale of non-deposit products. Cross selling targets progressively " Sale of MF and Insurance products " Fee Income " Branch Administration " Regulatory Compliance " Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch Job Requirements Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities " Must have had Sales experience and exposure, preferably of Liabilities products " Qualifications- MBA CA/ CAIB " Good Leadership skills (though more tactical than strategic) " ThinkerDoer 40:60 " In-depth understanding of financial instruments, markets and macro micro economic processes " Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT" " Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.