8127 Banking Operations Jobs - Page 23

Responsible for achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CASA, X-Sell and Third Party Products like Insurance Responsible for Sourcing High Value CASA customer s along with entire Family Banking relationships Sources new to bank customers through external individual efforts and acquisition channel Responsible for successfully contacting 20 customers per day. Responsible for meeting 4 customers/ prospects per day. Responsible for upgrading customers from a lower product category to high Desired Candidate Profile Good communication skil...

Raising chargeback requests on behalf of our members. Responding to queries from our finance partners and third-party financial institutions. Reviewing the chargeback/representation documents received from our finance partners. Ensuring compliance with relevant banking regulations, laws, and industry standards related to fraud prevention, reporting, and customer protection. Making fair decisions based on high-quality investigations and in line with external regulations and internal policies to deliver fair outcomes for our customers. Researching and investigating disputed card transactions and performing network analysis. Making outbound calls to our members, if required, to resolve queries ...

Leads client services programs while overseeing the development, implementation, and revision of policies and procedures as needed to improve onboarding new client accounts, delivering reports to clients, and working with business partners to service client needs throughout the client lifecycle. Communicates results of client services initiatives of the organization to leadership team, including key takeaways and opportunities for improvement. Presents to clients regarding the onboarding process or addresses issues that arise during the client lifecycle. Resolves the most challenging client inquiries facing the client service department by evaluating client-specific circumstances and collabo...

Kotak Mahindra Bank Limited is looking for RM Professional to join our dynamic team and embark on a rewarding career journey Set performance goals and targets for the locations under your supervision Monitor the performance of the locations and identify areas for improvement Provide support and guidance to location managers and employees to help them meet performance goals Conduct regular meetings with location managers to discuss performance and address any issues or concerns Develop and implement strategies to improve customer satisfaction and retention Develop and implement policies and procedures to ensure compliance with company standards Manage the budget for the region and ensure that...

Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements Devel...

Carry out a range of assigned clerical / support duties ensuring prompt and accurate completion of all relevant account / data administration requirements within agreed service standards. Respond to a range of general standard processing enquiries referring to senior colleagues where appropriate. Contribute to the completion of the team s workload. Improve own skills as knowledge within the operational team taking opportunities to identify area for improvement to processes and service. Undertake duties at a similar level as required. Ensure compliance with Equiniti s procedures, standards and reporting requirements, together with all relevant regulatory and statutory requirements, where appr...

Supervise jetty crew for safe mooring and unmooring operation at jetty berths Coordinate with pilot and align vessel with load arm during berthing Connect, disconnect and drain load arm before and after cargo operations Carry out ship shore safety check list and periodic checks during cargo operation Test jetty equipment periodically and maintain records Issue work permit and ensure compliance to permit conditions Raise SAP notification for defects of jetty equipment Impart tool box talks to jetty crew and contractor personnel Carry out bunker check of crafts Ensure good housekeeping at berths Jetty Officer Education Requirement : Diploma in Mechanical engineering or equivalent degree awarde...

We are looking for a motivated and customer-oriented Gold Loan Relationship Officer to drive business growth in the Loans Against Gold segment The role involves sourcing new customers, managing existing relationships, and ensuring smooth processing of gold loan applications The ideal candidate should have strong interpersonal skills, a sales mindset, and a good understanding of gold loan products and branch operations Source new customers for gold loan products through branch walk-ins, field visits, and local networking Explain product features, eligibility criteria, and documentation requirements to customers Ensure timely processing and disbursement of gold loans Maintain high levels of cu...

We are looking for a results-driven and experienced Relationship Manager to lead business development and customer engagement in the Construction Equipment (CE) segment The role involves enhancing the deposit base, cross-selling ficial products, ensuring regulatory compliance, and driving branch profitability The ideal candidate should have a strong background in retail liabilities, sales, and team leadership Source New-to-Bank (NTB) clients to expand the customer base Manage relationships with mid and large corporates, including infrastructure companies Handle clients with annual turnover exceeding 25 crore and an average lending ticket size of over 10 crore Manage and structure various ban...

We are looking for a motivated and customer-oriented Gold Loan Relationship Officer to drive business growth in the Loans Against Gold segment The role involves sourcing new customers, managing existing relationships, and ensuring smooth processing of gold loan applications The ideal candidate should have strong interpersonal skills, a sales mindset, and a good understanding of gold loan products and branch operations Source new customers for gold loan products through branch walk-ins, field visits, and local networking Explain product features, eligibility criteria, and documentation requirements to customers Ensure timely processing and disbursement of gold loans Maintain high levels of cu...

We are looking for a customer-focused and sales-driven Relationship Manager to manage and grow the Commercial Vehicle (CV) business under the Saral Auto (SA) segment The role involves handling customer service requests, selling liability and investment products, and enhancing customer relationships through cross-selling and referrals The ideal candidate should have a blend of service and sales orientation with experience in ficial services or banking Handle customer service tasks including account opening, DMAT services, and grievance resolution Educate customers on product features and assist with service requests like cheque book issuance Achieve sales targets for bank and investment produ...

We are looking for a motivated and customer-oriented Gold Loan Relationship Officer to drive business growth in the Loans Against Gold segment The role involves sourcing new customers, managing existing relationships, and ensuring smooth processing of gold loan applications The ideal candidate should have strong interpersonal skills, a sales mindset, and a good understanding of gold loan products and branch operations Source new customers for gold loan products through branch walk-ins, field visits, and local networking Explain product features, eligibility criteria, and documentation requirements to customers Ensure timely processing and disbursement of gold loans Maintain high levels of cu...

We are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Service Officer, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency. Manage cash and non-cash transactions efficiently and accurately Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque process...

We are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Service Officer, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency. Manage cash and non-cash transactions efficiently and accurately Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque process...

We are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Service Officer, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency. Manage cash and non-cash transactions efficiently and accurately Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque process...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products. Service walk-in customers across all segments, ensuring prompt and courteous assistance Generate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks ...

We are seeking a high-performing and customer-focused Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients This role involves acquiring new clients, deepening existing relationships, and offering tailored banking solutions across liabilities, commercial assets, and investment products The ideal candidate will have strong ficial acumen, excellent interpersonal skills, and a passion for delivering exceptional customer service Develop and expand relationships with High Net Worth customers for liabilities and commercial assets Ensure high levels of customer service and adherence to bank policies Cross-sell a wide range of banking products to deepen client...

As an Assistant Product Sales Manager in the Merchant Acquiring vertical, you will play a pivotal role in expanding the bank s digital payment ecosystem by sourcing and onboarding merchants for POS/EDC terminals and Bharat QR solutions This role demands a proactive sales professional who can work closely with branch teams, identify market opportunities, and deliver customized payment solutions to merchants You will be responsible for driving business growth through lead generation, client acquisition, and relationship management The role involves understanding merchant needs, negotiating pricing, ensuring compliance with KYC norms, and maintaining high service standards You will also be expe...

We are looking for a motivated and customer-oriented Gold Loan Relationship Officer to drive business growth in the Loans Against Gold segment The role involves sourcing new customers, managing existing relationships, and ensuring smooth processing of gold loan applications The ideal candidate should have strong interpersonal skills, a sales mindset, and a good understanding of gold loan products and branch operations Source new customers for gold loan products through branch walk-ins, field visits, and local networking Explain product features, eligibility criteria, and documentation requirements to customers Ensure timely processing and disbursement of gold loans Maintain high levels of cu...

We are seeking a qualified and experienced Credit Manager to lead a team of credit professionals in underwriting and managing proposals for Working Capital Fice, including both fund and non-fund based products. The role involves evaluating customer proposals, structuring deals, and ensuring high-quality credit decisions within defined turnaround times. The ideal candidate will have strong analytical skills, a deep understanding of ficials and property-related aspects, and the ability to maintain portfolio quality. The role also includes mentoring team members, coordinating with cross-functional departments, and implementing policies effectively at the ground level. Manage a team of Credit Ma...

Monitor and review CCTV/video analytics footage (e.g., via Genetec Security Center) to identify high-risk transactions. Investigate exception patterns such as deep discounting, refund frauds, cash discrepancies, and line voids. Correlate transaction data with video evidence to determine whether incidents indicate fraud, operational breaches, or other malpractices. Communicate findings clearly through written reports, dashboards, and presentations for business partners and leadership. Meet daily, weekly, and monthly review targets with accuracy and consistency. Identify deviations from SOPs and provide precise, actionable feedback. Recommend improvements to processes, camera coverage, system ...

Identification of areas for improvement within operations and provide recommendations for change through the quality assurance process. Development and implementation of quality control procedures and controls to mitigate risks and maintain efficient operations. Collaboration with teams across the bank to develop quality improvement guidelines, initiatives, objectives, and action plans to monitor performance, improve business areas and govern processes. Development of reports and presentations on quality control performance and communicate findings to internal senior stakeholders. Monitoring of customer-facing colleagues performance, and evaluating their performance through reviews, quality ...

Experience of consulting / Business Strategy / Chief of Staff Office experience. Sound understanding of Global Markets, strong quantitative skills. Aptitude for self-learning Should be able to demonstrate a self-starting attitude. Expert in Financial modelling, PowerPoint presentations, writing reports & designing storyboards. Ability to analyze business performance in a multi-faceted manner, not limited to, financial performance, technological platform, infrastructure, talent & footprint (geographical and product). Experience of analyzing competitor benchmarking results and providing actionable insights. Excellent communication skills (oral/written) for writing briefing notes and talking po...

Qualified Chartered Accountant/ MBA (Finance)/ Post Graduate (any stream). Strong experience in Finance function with an excellent understanding of working with leaders on a day-to-day basis. Makes a strong, positive impact and impression. Expresses thoughts and ideas in a structured and logical way. Established and evidenced leadership credentials; proven ability to maintain energy and resilience within an organisation throughout a period of change and/or against significant challenges. Experience in operating in a multi-geographic, matrix organisation a plus, with proven ability to balance commercial, client, and regulatory needs across businesses and geographies. Some other highly valued ...

GRADE DM-I DEPARTMENT Operations REPORTS TO - BOO ROLE PURPOSE & OBJECTIVE Processingall Gold Loan login cases from branches and supporting Gold Loancustomers at branch level Willdo cross sell other product to Gold Loan customers. Tofacilitate Repayment, Renewal, Closer and Fore closer of GoldLoan along with new loan procession at branch level. Responsibleto maintain process quality & ensures adherence to internalaudit standards for Gold Loan. Willact as back-up for BOO and CCR at branch and will responsible fortheir job in their absence (For All branch formats: BB-led,MB-Led, URC and SFB). KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/Financials Responsiblefor acquisition of Gold Loan ...