3097 Banking Operations Jobs - Page 23

We are looking for a highly skilled and experienced MIS Manager - Credit Cards to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-12 years of experience in the BFSI industry, with expertise in credit cards, sales, product & programs, and MIS. Roles and Responsibility Manage and analyze credit card data to inform business decisions. Develop and implement effective sales strategies to drive revenue growth. Collaborate with cross-functional teams to design and launch new products and programs. Conduct market research and competitor analysis to identify trends and opportunities. Prepare and present regular reports on credit card performance and sales metrics. Identify and mitigate risks associated with credit card operations. Job Requirements Strong understanding of credit card operations, sales, and marketing principles. Excellent analytical and problem-solving skills, with the ability to interpret complex data sets. Effective communication and collaboration skills, with experience working with cross-functional teams. Ability to work in a fast-paced environment and meet deadlines. Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Experience with MIS systems and tools, and the ability to develop and maintain dashboards and reports.

We are looking for a skilled Premium Acquisition Manager with 3 to 4 years of experience to join our team at Equitas Small Finance Bank. The ideal candidate will have a strong background in liabilities, branch banking, and premium acquisition. Roles and Responsibility Develop and implement effective strategies to acquire high-value customers and expand the bank's customer base. Build and maintain strong relationships with existing customers to increase sales and revenue. Identify new business opportunities and develop plans to pursue them. Collaborate with cross-functional teams to achieve business objectives. Analyze market trends and competitor activity to stay ahead in the market. Provide excellent customer service and ensure customer satisfaction. Job Requirements Minimum 3 years of experience in premium acquisition or a related field. Strong knowledge of liabilities, branch banking, and premium acquisition. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with small finance banks or BFSI institutions is an advantage.

We are looking for a skilled Premium Acquisition Manager with 3-4 years of experience to join our team at Equitas Small Finance Bank. The ideal candidate will have a strong background in liabilities, branch banking, and premium acquisition. Roles and Responsibility Develop and implement effective strategies to acquire high-value customers. Build and maintain relationships with existing clients to increase sales and revenue. Identify new business opportunities and expand the customer base. Collaborate with cross-functional teams to achieve business objectives. Provide exceptional customer service and support to ensure client satisfaction. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Minimum 3 years of experience in premium acquisition or related fields. Strong knowledge of liabilities, branch banking, and premium acquisition principles. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with small finance banks or similar institutions is preferred.

Location Sales Manager-Tractors and Farm Equipments (TFE)-Marketing Branches Operations Will be Handling 4 Districts and TFE business Panchmahal, Dahod, Mahisagar, Arvalli Will Handling 4 TSMs and team of 23 RMs Will be handling Tractor industry of 9000 numbers Will be managing relation with Tractors dealers of these district Will be handling infant cases of Panchmahal, Dahod, Mahisagar, Arvalli Will be responsible for RC submission of above mentioned district Will be responsible for Cross sell income from above mentioned district

Department Agri Business Group (Agri SME Working Capital Loans) Job Title Relationship Manager - Grade M3 / M4 (Manager / Sr. Manager) Portfolio Management Reporting to Area Sales Manager (ASM) Location Job Profile Job Role Candidate should be self-motivated & strong relationship management skills. Requires decent communication skill, understanding of local language will be an advantage. To manage and grow existing portfolio of customers in Agri, Food processing & MSME Industries by offering loan products in line with customer requirements of W orking capital (fund based/non-fund based) & Term Loan facilities Build a strong & robust customer base to increase both assets and liabilities, earn revenue by providing them high standards of service on an ongoing basis. Deepening relationship with existing customers through Cross sell liability & other third party products. Continuous monitoring of the accounts to ensure business is a per budgets Regular monitoring of accounts to ensure there are no delinquencies, portfolio hygiene, post disbursement deferrals closure in time, security perfection To engage with Credit & risk function, legal & technical teams, RCAD & GR team for customer requirements. CA / Graduate/ Post Graduate Diploma / Post Graduate in Banking and Finance / Fresher CAs and MBAs can also apply People from different industries, such as from Agri Input Industries / Accounting firms / insurance companies / rating agencies / NBFCs / MFI Industries / Branch banking background can also apply. Strong oral and written Communication Relationship Management Skill P Job Role Job Role Job Requirements

Department Agri Business Group (Agri SME Working Capital Loans) Job Title Relationship Manager - Grade M3 / M4 (Manager / Sr. Manager) Portfolio Management Reporting to Area Sales Manager (ASM) Location Job Profile Job Role Candidate should be self-motivated & strong relationship management skills. Requires decent communication skill, understanding of local language will be an advantage. To manage and grow existing portfolio of customers in Agri, Food processing & MSME Industries by offering loan products in line with customer requirements of W orking capital (fund based/non-fund based) & Term Loan facilities Build a strong & robust customer base to increase both assets and liabilities, earn revenue by providing them high standards of service on an ongoing basis. Deepening relationship with existing customers through Cross sell liability & other third party products. Continuous monitoring of the accounts to ensure business is a per budgets Regular monitoring of accounts to ensure there are no delinquencies, portfolio hygiene, post disbursement deferrals closure in time, security perfection To engage with Credit & risk function, legal & technical teams, RCAD & GR team for customer requirements. CA / Graduate/ Post Graduate Diploma / Post Graduate in Banking and Finance / Fresher CAs and MBAs can also apply People from different industries, such as from Agri Input Industries / Accounting firms / insurance companies / rating agencies / NBFCs / MFI Industries / Branch banking background can also apply. Strong oral and written Communication Relationship Management Skill P Job Role Job Role Job Requirements

Job Title Sales Team Member Business Correspondent Job ProfileRole will be a Combination of Relation Manager & sales officer. Be part of fastest growing sales channel in financial services industry. As part of sales job, incumbent is required to do field work Job involves sourcing & nurturing of village by building relationship & cross selling Assest & liability products and investment products. He/She would be the bridge between the village and the bank branch. Managing & acquiring additional incremental customers from that particular village cluster for the bank. Though references/cold calling. Eligibility: Preferred QualificationGraduate.

Candidate should be self-motivated & strong relationship management skills. Requires decent communication skill, understanding of local language will be an advantage. To manage and grow existing portfolio of customers in Agri, Food processing & MSME Industries by offering loan products in line with customer requirements of W orking capital (fund based/non-fund based) & Term Loan facilities Build a strong & robust customer base to increase both assets and liabilities, earn revenue by providing them high standards of service on an ongoing basis. Deepening relationship with existing customers through Cross sell liability & other third party products. Continuous monitoring of the accounts to ensure business is a per budgets Regular monitoring of accounts to ensure there are no delinquencies, portfolio hygiene, post disbursement deferrals closure in time, security perfection To engage with Credit & risk function, legal & technical teams, RCAD & GR team for customer requirements. CA / Graduate / Post Graduate Diploma / Post Graduate in Banking and Finance / Fresher CAs and MBAs can also apply People from Agri Input Industries / rating agencies / NBFCs / Branch banking background with Working Capital Exposure can also apply. Strong oral and written Communication Relationship Management Skill P Job Role Job Role Job Requirements

Department Agri Business Group (Agri SME Working Capital Loans) Job Title Relationship Manager - Grade M3 / M4 (Manager / Sr. Manager) Portfolio Management Reporting to Area Sales Manager (ASM) Location Job Profile Job Role Candidate should be self-motivated & strong relationship management skills. Requires decent communication skill, understanding of local language will be an advantage. To manage and grow existing portfolio of customers in Agri, Food processing & MSME Industries by offering loan products in line with customer requirements of W orking capital (fund based/non-fund based) & Term Loan facilities Build a strong & robust customer base to increase both assets and liabilities, earn revenue by providing them high standards of service on an ongoing basis. Deepening relationship with existing customers through Cross sell liability & other third party products. Continuous monitoring of the accounts to ensure business is a per budgets Regular monitoring of accounts to ensure there are no delinquencies, portfolio hygiene, post disbursement deferrals closure in time, security perfection To engage with Credit & risk function, legal & technical teams, RCAD & GR team for customer requirements. CA / Graduate / Post Graduate Diploma / Post Graduate in Banking and Finance / Fresher CAs and MBAs can also apply People from different industries, such as from Agri Input Industries / Accounting firms / insurance companies / rating agencies / NBFCs / MFI Industries / Branch banking background can also apply. Strong oral and written Communication Relationship Management Skill Job Role Job Requirements

Grade-E0/M1 Role- Gold Loan Relationship Manager : Ensure Gold Loan targets of the branch are met month on month Ready to move in market and generate Gold loan leads Smooth Process of Gold loan is done at the branch Make sure they maintain good relations at branch level BM / BOM / RM / RO and Service staff Should always be market and Competition savvy 100% maintaining compliance of processing Gold Loan Maintenance of Gold loan Registers at branch level To identify new assayers for the branch Maintain 3 assayers for each branch Proper documentation of Gold loan and see that it has FPT (First Pass) Authorization To maintain Zero NPA of the branch TAT to be maintained while processing the Gold loan or Closure of Gold loan Closure documents to be sent to CPC Chennai within HO specified period . Make sure Weighing machine balance & Assayer agreements are renewed on time. JOB REQUIREMENT Graduation is must Good communication skills Should have good convincing skills

Job Title Sales Team Member Business Correspondent Job ProfileRole will be a Combination of Relation Manager & sales officer. Be part of fastest growing sales channel in financial services industry. As part of sales job, incumbent is required to do field work Job involves sourcing & nurturing of village by building relationship & cross selling Assest & liability products and investment products. He/She would be the bridge between the village and the bank branch. Managing & acquiring additional incremental customers from that particular village cluster for the bank. Though references/cold calling. Eligibility: Preferred QualificationGraduate.

811 Digital Outbound Officer Department Retail Liabilities | Digital Banking Location Mumbai, Thane Number of Positions Multiple Position Grade M1 Assisting in resolving customer queries. Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer needs Adhere to all company policies and procedures Graduate with decent English communication. Candidate should have a pleasing personality and should be presentable. Should be dedicated and display integrity. Willingness to learn with an attitude of continuous improvement. Willing to work in rotating shifts

Department Agri Business Group (Agri SME Working Capital Loans) Job Title Relationship Manager - Grade M3 / M4 (Manager / Sr. Manager) Portfolio Management Reporting to Area Sales Manager (ASM) Location Job Profile Job Role Candidate should be self-motivated & strong relationship management skills. Requires decent communication skill, understanding of local language will be an advantage. To manage and grow existing portfolio of customers in Agri, Food processing & MSME Industries by offering loan products in line with customer requirements of W orking capital (fund based/non-fund based) & Term Loan facilities Build a strong & robust customer base to increase both assets and liabilities, earn revenue by providing them high standards of service on an ongoing basis. Deepening relationship with existing customers through Cross sell liability & other third party products. Continuous monitoring of the accounts to ensure business is a per budgets Regular monitoring of accounts to ensure there are no delinquencies, portfolio hygiene, post disbursement deferrals closure in time, security perfection To engage with Credit & risk function, legal & technical teams, RCAD & GR team for customer requirements. CA / Graduate/ Post Graduate Diploma / Post Graduate in Banking and Finance / Fresher CAs and MBAs can also apply People from different industries, such as from Agri Input Industries / Accounting firms / insurance companies / rating agencies / NBFCs / MFI Industries / Branch banking background can also apply. Strong oral and written Communication Relationship Management Skill P Job Role Job Role Job Requirements

Grade-E0/M1 Role- Gold Loan Relationship Manager : Ensure Gold Loan targets of the branch are met month on month Ready to move in market and generate Gold loan leads Smooth Process of Gold loan is done at the branch Make sure they maintain good relations at branch level BM / BOM / RM / RO and Service staff Should always be market and Competition savvy 100% maintaining compliance of processing Gold Loan Maintenance of Gold loan Registers at branch level To identify new assayers for the branch Maintain 3 assayers for each branch Proper documentation of Gold loan and see that it has FPT (First Pass) Authorization To maintain Zero NPA of the branch TAT to be maintained while processing the Gold loan or Closure of Gold loan Closure documents to be sent to CPC Chennai within HO specified period . Make sure Weighing machine balance & Assayer agreements are renewed on time. JOB REQUIREMENT Graduation is must Good communication skills Should have good convincing skills

JOB ROLE : Ensure Gold Loan targets of the branch are met month on month Ready to move in market and generate Gold loan leads Smooth Process of Gold loan is done at the branch Make sure they maintain good relations at branch level BM / BOM / RM / RO and Service staff Should always be market and Competition savvy 100% maintaining compliance of processing Gold Loan Maintenance of Gold loan Registers at branch level To identify new assayers for the branch Maintain 3 assayers for each branch Proper documentation of Gold loan and see that it has FPT (First Pass) Authorization To maintain Zero NPA of the branch TAT to be maintained while processing the Gold loan or Closure of Gold loan Closure documents to be sent to CPC Chennai within HO specified period . Make sure Weighing machine balance & Assayer agreements are renewed on time. JOB REQUIREMENT Graduation is must Good communication skills Should have good convincing skills

Job Title Sales Team Member Business Correspondent Job Profile Role will be a Combination of Relation Manager & sales officer. Be part of fastest growing sales channel in financial services industry. As part of sales job, incumbent is required to do field work Job involves sourcing & nurturing of village by building relationship & cross selling Assest & liability products and investment products. He/She would be the bridge between the village and the bank branch. Managing & acquiring additional incremental customers from that particular village cluster for the bank. Though references/cold calling. Eligibility: Preferred QualificationGraduate.

Job Title Sales Team Member Business Correspondent Job ProfileRole will be a Combination of Relation Manager & sales officer. Be part of fastest growing sales channel in financial services industry. As part of sales job, incumbent is required to do field work Job involves sourcing & nurturing of village by building relationship & cross selling Assest & liability products and investment products. He/She would be the bridge between the village and the bank branch. Managing & acquiring additional incremental customers from that particular village cluster for the bank. Though references/cold calling. Eligibility: Preferred QualificationGraduate.

CEC Officer - Inbound Credit Cards Department Customer Experience Center Location Thane/Noida/Bangalore Reporting Relationship CEC Team Leader - Inbound Position Grade Assistant Manager Job Role To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

To develop sourcing channels for generating leads of Gold loans. Business Planning & development i.e. Tie-up with Dealers, DSAs & Brokers to generate leads for Gold loans Work closely with branch channel to drive Gold loans. Maintaining the Profitability of Business, Achievement of the Business Targets. Implement sales promotional activities as per bank norms, ensuring increment of sales in terms of volume and value. To ensure the availability and awareness of our product in every potential area of the market. Conduct retail activities to increase brand visibility and increase customer contact points

Grade-E0/M1 Role- Gold Loan Relationship Manager : Ensure Gold Loan targets of the branch are met month on month Ready to move in market and generate Gold loan leads Smooth Process of Gold loan is done at the branch Make sure they maintain good relations at branch level BM / BOM / RM / RO and Service staff Should always be market and Competition savvy 100% maintaining compliance of processing Gold Loan Maintenance of Gold loan Registers at branch level To identify new assayers for the branch Maintain 3 assayers for each branch Proper documentation of Gold loan and see that it has FPT (First Pass) Authorization To maintain Zero NPA of the branch TAT to be maintained while processing the Gold loan or Closure of Gold loan Closure documents to be sent to CPC Chennai within HO specified period . Make sure Weighing machine balance & Assayer agreements are renewed on time. JOB REQUIREMENT Graduation is must Good communication skills Should have good convincing skills

Location Manager - RCU Evaluating Credit requirements of potential customers (Strategic and retail) Underwriting and preparation of credit assessment notes covering detailed analysis of business, management and financials Balance Sheet / Other Financial statement analysis and identifying risk factors Market, Competitor & Dealer visits as per the requirement and continuous updating of the happening/changes in the market place which would help in acting proactively Timely processing of proposals as per TAT to ensure better time to market Ensuring compliance of terms and conditions of sanctions by liasioning with the RMs and company involved Ensure adherence of credit policies and RBI guidelines Continuous monitoring of Infant Delinquencies

Job description Data based field investigation Coordination with supervisor for ensuring 100% compliance followed during investigation Timely and accurate field investigation Minimum 30 cases including Pre / Post FI need to conduct every month on before deadline Online and Offline Investigation to be done as per supervisor instruction Ready to travel extensively as per company requirement Preparing and submission of Investigation finding to supervisor on timely basis

Job Title Sales Team Member Business Correspondent Job ProfileRole will be a Combination of Relation Manager & sales officer. Be part of fastest growing sales channel in financial services industry. As part of sales job, incumbent is required to do field work Job involves sourcing & nurturing of village by building relationship & cross selling Assest & liability products and investment products. He/She would be the bridge between the village and the bank branch. Managing & acquiring additional incremental customers from that particular village cluster for the bank. Though references/cold calling. Eligibility: Preferred QualificationGraduate.

CEC Leader & Development Department Customer Experience Center Location Thane Reporting Relationship CEC Team Manager- Inbound Position Grade Deputy Manager/Manager Job Role Mentor New joinees during OJT Responsible for new joinees quality control and customer servicing within laid down productivity and service benchmarks To Assist new people understand the working of the contact center and provide them comfort to approach for any clarification/issue w.r.t knowing people, knowing manager and make them aware about the contact centers guidelines To conduct daily refresher session on product/process/system basis the queries To conduct daily mail reading session to coach officers on Quality and Handling times To take customer escalations on calls taken by new officers Ensure Officers understands the SOPs and deliver the expected performance level Ensure workstation and system IDs readiness Working with FG group and improvement their performance. Graduate Minimum 2 experience with Kotaks contact center and excellent on product/process knowledge Minimum Rating of 2 in the appraisal Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Leadership skills including team motivation, make team adaptable to changes, deliver overall SOPs, etc Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers