Banking Operation Assistant

The Operations Support Assistant will handle day-to-day backend and coordination activities of the loan processing team. The role involves managing documentation, maintaining reports, coordinating with sales and bank teams, and supporting field activities whenever required. Key Responsibilities: Collect, verify, scan, and upload customer documents. Visit banks or customers for document pick-up/drop or signature when required. Maintain Excel records and prepare daily reports. Coordinate with Sales, RM, and Bank teams for file updates and status. Ensure all tasks are completed within the given TAT (Turnaround Time). Maintain confidentiality and secure handling of customer information. Use basic AI tools or online portals for reports and documentation. Support smooth operations by being proactive and detail-oriented.