53 Banking Knowledge Jobs - Page 2

The Client Onboard Rep 5 performs relatively complex assignments with direct impact on the business by ensuring the quality of tasks or services provided. You will work under little to no direct supervision and may service an expansive and/or diverse array of products/services. Your role will require you to apply working knowledge of technical and professional principles and concepts as well as in-depth knowledge of team objectives. It is essential to understand how your assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. You will be responsible for ensuring the quality and service of yourself and others, and may recommend new options to enhance productivity within guidelines. Tact and diplomacy will be necessary when exchanging complex or sensitive information, and you should be sensitive to audience diversity. Basic knowledge of the organization, the business, and its policies is required. You will be typically responsible for resolving basic to moderately complex problems based on practice and precedence, able to assess the applicability of similar experiences, and evaluate options under circumstances not covered by procedures. As a Client Onboard Rep 5, your responsibilities will include processing clients" requests related to system set up, cooperating with internal partners to perform systems maintenance, providing responses to client and internal inquiries, preparing documentation for archiving, and applying appropriate bank regulations while processing requests. You will remain up to date with current procedures, internal rules, external regulations, and document changes, and document operation procedure updates. Additionally, you will process clients" instructions with the highest accuracy and effectiveness, ensure all queries are dealt with efficiently and timely, escalate urgent/risk issues through appropriate channels, and support other teams/employees upon supervisor's instruction. You will also participate in trainings, projects, conference calls, systems testing, and assist in the implementation of validated process improvements. Furthermore, you will ensure high levels of client satisfaction through strong product, process, and client knowledge, identify and suggest process improvements, support the Manager with the quality assurance process, participate in user acceptance tests of new systems, and execute tasks detailed within the document and any other work related to this function as instructed by the supervisor. It is crucial to deliver routine and defined tasks daily while developing knowledge of the broader context in which work is being performed. You should appropriately assess risk when making business decisions, with particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations, adhering to policies, applying sound ethical judgment, and escalating, managing, and reporting control issues with transparency. Qualifications: - Previous experience in financial services preferred - Knowledge of bank products in the scope of opening and maintaining bank accounts - Customer communication experience (internal/external) - Knowledge in the field of finances and banking - Flexibility, team spirit, loyalty - High attention to detail - Good PC skills (Excel, Word) - Fluent in both written and spoken English - Ability to work under pressure and meet deadlines - Goal-oriented with a desire for new challenges - Customer-focused - Self-motivated with high competency to follow through when facing obstacles - Ability to organize work and manage time effectively - Flexible and adaptable approach to a constantly changing work environment - Assertiveness - Demonstrated initiative and creativity in problem-solving - Proficient knowledge of English (written and spoken) Education: - High School diploma or equivalent This position falls under the Job Family Group of Customer Service and the Job Family of Institutional Client Onboarding. It is a full-time role that requires the most relevant skills as listed above. For additional complementary skills, please refer to the requirements mentioned. If you require a reasonable accommodation due to a disability to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi. You can also view Citis EEO Policy Statement and the Know Your Rights poster for more information.,

As an Associate, Compliance & Control Representative I at BNY, you will play a crucial role in proactively identifying, monitoring, and mitigating risks associated with financial crime. Your responsibilities will include conducting internal quality reviews for cases processed by Level 1 analysts, investigating suspicious situations, and resolving financial crime-related red flags. You will need to ensure that all documents are accurately processed in compliance with regulatory and internal operational instructions. In this role, you will be expected to maintain subject matter expertise by staying up to date on changes to policies and standards. Strong communication skills will be essential as you engage in challenging conversations with internal stakeholders and external clients to support accurate data gathering and issue resolution. Additionally, you may provide guidance to less experienced AML staff when needed and manage situations that require adaptation of response or extensive research. To excel in this position, you should have 2-6 years of experience in AML and other financial crime-related areas. The ability to analyze and interpret information with attention to detail, a good understanding of AML, sanctions, transaction monitoring, and financial crime-related regulations, as well as knowledge of BSA, OFAC, CIP, and USA Patriot Act requirements are essential. Banking knowledge and strong linguistic, articulation, and report writing skills are also desired. A positive attitude, analytical mindset, and presentation skills will contribute to your success in this role. Any AML-related certification and exposure to applications like Actimize would be advantageous. BNY's culture is one that values innovation and inclusivity, as evidenced by the numerous awards the company has received. Benefits and rewards are provided, and BNY is committed to maintaining an environment of Equal Employment Opportunity and Affirmative Action for underrepresented groups. Join BNY, a company with over 230 years of history, where employees contribute to expanding financial markets and supporting investors worldwide. Make your mark and be part of a team that is dedicated to client service excellence and doing what is right.,

As a Team Manager at Trimont, you will provide front line leadership oversight to the covenant monitoring process and the new loan boarding process. Your role involves managing a team of up to 15 Full-Time Equivalents (FTE) and being accountable for all business delivery, stakeholder engagement, and people engagement. You will work closely with team members to ensure smooth workflow, handle escalations appropriately, and coach team members to achieve productivity and quality targets. You will be responsible for managing the workflow between India and US teams, monitoring and coaching team members, and fostering a collaborative environment. Additionally, you will provide guidance and feedback to team members to ensure they have the necessary resources to perform their duties efficiently. Your role also includes managing stretch goals assigned at the functional level and overseeing a team of up to 15 employees across one or two locations. To be successful in this role, you should possess a PG degree in the stream of commerce and management, along with more than 8-10 years of experience in multinational corporations, offshore units, with a preference for the banking sector. You should have at least 1 year of people management experience or a similar leadership role and direct experience in managing and supervising team members. Knowledge of commercial mortgage servicing or banking is preferable, and you should be able to drive and motivate team members to exceed productivity targets. Your responsibilities also include supporting process expansion, staffing, and new hire training, as well as developing and implementing best practices to enhance staff effectiveness. You will interface and communicate effectively with managers in India and the US on production, quality, and security guidelines, conduct business and performance reviews, and assist in transitions. Additionally, you should possess flexibility to work in shifts and travel for business purposes if required. Desired qualifications for this role include certification in Commercial Mortgage Servicing, attention to detail, ability to multitask, and a proven track record of identifying process improvements and efficiencies. Trimont is an equal opportunity employer that values diversity in the workplace. If you require accommodation or assistance with the application process due to a disability, please contact us. We maintain a drug-free policy to ensure a secure and productive environment for all team members.,

Candidate should have experience into AML, KYC, Transaction Monitoring, CDD & EDD, Fraud, Disputes, Insurance, Underwriting, Secondary Research, Financial Research, PPT, Banking Knowledge, Mortgage, Loan Processing, Trade Finance, Payments, Editorial Services, Market Research. Perform all duties within team and personal targets. Meet or exceed performance targets, including quality assurance scores, customer satisfaction ratings, and response times. Monitor and action assigned queue. Perform all duties within team and personal targets. Candidate should be able to work under pressure. Must be comfortable with 24*7 work environment especially night shifts. Qualifications Graduate and Under Graduate Additional Information Nigh Shifts/Rotational Shifts

Candidate should have experience into AML, KYC, Transaction Monitoring, CDD & EDD, Fraud, Disputes, Insurance, Underwriting, Secondary Research, Financial Research, PPT, Banking Knowledge, Mortgage, Loan Processing, Trade Finance, Payments, Editorial Services, Market Research. Perform all duties within team and personal targets. Meet or exceed performance targets, including quality assurance scores, customer satisfaction ratings, and response times. Monitor and action assigned queue. Perform all duties within team and personal targets. Candidate should be able to work under pressure. Must be comfortable with 24*7 work environment especially night shifts. Qualifications Graduate and Under Graduate Additional Information Nigh Shifts/Rotational Shifts

Job Overview: Altruist Technologies Pvt. Ltd. is hiring Customer Care Executives for its Banking inbound process . This role is ideal for individuals who are passionate about customer service and want to grow in a professional, fast-paced environment. Candidates will handle customer queries and deliver a high-quality support experience over the phone. Eligibility Criteria: Graduates (Freshers are welcome) Good communication skills in Hindi and/or English Open to both Freshers and Experienced candidates Key Responsibilities: Handle inbound customer calls and provide resolutions effectively Maintain a positive, empathetic, and professional attitude toward customers Follow company protocols and call handling scripts Document customer interactions accurately Ensure customer satisfaction and follow up on unresolved queries Salary & Benefits: Salary: Up to 17,500 per month Incentives: Attractive performance-based incentives Joining Bonus: Available

You should have at least 5 years of experience in configuring, deploying, and fine-tuning Siebel CRM. Your hands-on experience should include working with Siebel IP17 and IP19.x, along with a proven track record in performance tuning. Proficiency in operating systems like Linux and Windows is essential. Your role will require an in-depth understanding of Siebel Enterprise Architecture and Best Practices. You should be adept at Siebel configuration across UI Layer, BO Layer, and Data Layer. Expertise in workflow and eScript is a must, along with experience in configuring inbound/outbound web services and JMS. Experience with Siebel Open UI (PM and PR) and configuring Assignment Manager criteria and workflow will be part of your responsibilities. Knowledge of server management tasks is crucial. Familiarity with Siebel Marketing Campaigns, Lead Management, and Service Request modules is required. Exposure to Java would be advantageous. Banking knowledge, especially in campaign management, will be beneficial. Experience in both retail and corporate domains will be an added advantage. If you meet these requirements, we encourage you to apply for this position.,

The ideal candidate for the position should possess a qualification of CA/Inter CA. It is essential to have prior experience as a manager, Assistant Manager, or Deputy Manager of accounts in a Listed Company in the current role. The candidate should have a minimum of 3-5 years of experience if they are a CA, or 5-7 years of experience if they are an Inter CA. The base location for this position is Ahmedabad, or the candidate should be willing to relocate to Ahmedabad. The candidate must be proficient in SAP and have expertise in MS Office, especially Excel. Knowledge of IND-AS is a prerequisite. Experience in financial reporting and financial preparation in Excel, management MIS, SEBI compliances, ROC compliances, audit adherence, due diligence of accounts and taxation, ledger scrutiny, banking operations, and database management is essential. Effective communication skills and interpersonal abilities are crucial. The candidate should be a team player with adaptability, willingness to learn, and creativity. Knowledge of merger, acquisition, listing, and/or fund raising will be considered an added advantage. An immediate joiner will be given additional preference for this position.,

Key Responsibility Areas : Efficient discharge and supervision of the functions of the HO Accounts Department. Prompt Finalisation of the Annual Financial Statements. Verification / Reconciliation of Bank Statements and submission Monthly Stock Statements to Banks. Ensuring adherence of the Systems & Procedures and safe custody of security items. Attending and Compliance of all Statutory, ROC and CARO related matters. Filing of TDS, IT and GST Returns , ROC documents and Charge Creations . Co-ordination with Internal and Statutory Auditors, Company Secretary, GST Consultant, Branches and Group Companies. To attend IT and GST related matters and Follow-up with IT Office, GST Office, Customs Office, ECGC, Labour Office etc. To discharge the duties in the areas of HR and Premises matters, including payments of salaries, taxes etc. Submission of monthly Performance Appraisals Reports and to attend to any other Responsibility as assigned by the Management. Interested candidates may send their Resume with KYC copy to cmd@pallava.com

Join Core Bankers Team as a Tele caller! Handle inbound/outbound calls, Explain loan products, Follow up on leads, Ensure excellent customer service. Good communication in Telugu/Hindi/English preferred. Freshers welcome! Sales incentives

Role & responsibilities Accounting Operations: Maintain accurate financial records and general ledger entries. Reconcile bank statements and other accounts. Manage accounts payable and accounts receivable processes 2. Taxation and Compliance: Basic knowledge about relevant tax regulations (GST, TDS, etc.). Manage tax audits and coordinate with tax consultants. 3. SAP System Management: HANA 4. Basic knowledge of Banking and Finance 5. Audits: Assist in Internal & External Audit.

1.Head all the Branches in the Geography 2.Manage the team of Area Managers/Cluster Heads/Branch Managers/RMs 3.Plan & Achieve the Revenue target 4.Compliances 5.Customer Satisfaction Required Candidate profile 1.Should be either in similar role or a very senior Area Manager managing large bank base 2.Very Senior BMs of very Large Branches may also be considered 3.Proven Track Record with Large Pvt Banks Perks and benefits Excellent Benefits and Rewards Structure

ROLES & RESPONSIBILITIES: Lead and manage the finance function including budgeting, forecasting, MIS reporting, and cash flow planning. Coordinate with auditors, banks, consultants, and government authorities for audits, funding, and regulatory matters. Develop financial models and conduct scenario analysis for investment decisions and new project feasibility. Monitor internal controls, improve financial processes, and mitigate financial risks. Lead the preparation of CMA data and project reports for bank financing or investor presentations. Manage treasury operations including working capital management, fund utilization, and cost control initiatives. Support strategic initiatives including mergers & acquisitions, joint ventures, or expansion plans. Implement and maintain ERP or financial systems to streamline finance operations. REQUIRED CANDIDATE PROFILE: Qualified CA / CMA / MBA (Finance) with 5-7 years of progressive experience in financial management. Proficiency in financial analysis, budgeting, and forecasting tools. Excellent interpersonal, leadership, and team management skills. Ability to work under pressure, meet tight deadlines, and drive financial discipline. REQUIRED COMPETENCIES: 1. Strong financial analysis skills. 2. Strong communication skills, both written and verbal. 3. Strong organizational and stress management skills. 4. Proficiency in Microsoft Office, particularly with Excel. 5. Ability to train and manage staff. 6. Ability to recognize potential issues and problems, know when to escalate and propose solutions where possible. 7. Strong analytic and quantitative ability. Organized, disciplined, process oriented with bank liaising ability. 8. An excellent communicator with the ability to work effectively at all levels within the organization.

We are looking for a highly motivated and results-driven individual to join our team as a Customer Service Representative in the Sales department, specifically in Micro LAP - Housing - EM - Sales. The ideal candidate will have 1-6 years of experience. Roles and Responsibility Achieve business targets by acquiring new client relationships and maintaining existing ones. Identify target areas for prospective business and pre-screen customer segments according to organizational norms. Ensure high customer satisfaction levels by proactively understanding their needs and cross-selling multiple products. Execute sales promotion activities to build customer interest in the TCFSL brand. Build strong client relationships both internally and externally, and establish a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels and ensure compliance with all Audit/RBI regulations. Job Graduate in any discipline. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Experience in sales, customer service, or a related field is preferred. Knowledge of banking and financial services is an added advantage. Ability to build strong relationships with clients and vendors.

Anagha Solutions is hiring an Accounts Executive with knowledge of GST, taxation, bank reconciliation, Tally, and MS Office. Responsible for daily accounting, tax compliance, and financial reporting. Accuracy and organization are key.

We are looking for a Banking Voice Support Process associate to join our team in India. The ideal candidate will be responsible for providing exceptional customer service to our banking clients through effective communication and problem-solving skills. Handle inbound and outbound calls for banking services. Assist customers with account inquiries and resolve issues. Provide information on banking products and services. Ensure customer satisfaction by delivering timely and accurate responses. Document customer interactions and maintain accurate records. Collaborate with team members to improve service quality. 1-4 years of experience in voice support or customer service, preferably in banking. Excellent verbal and written communication skills in English. Strong problem-solving skills and ability to handle customer complaints. Familiarity with banking products and services is a plus. Proficient in using computer systems and CRM software. Ability to work in a fast-paced environment and manage multiple tasks.

NTT DATA is Hiring for Process and Communication Trainer at Noida Location. In these roles, you will be responsible for: Conducting/managing industry, process, compliance refreshers internal certification programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per required standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. Requirements for this role include: Overall 5+ year(s) of experience in BPO/International Banking Domain (AML /KYC/Customer Screening/Credit Cards) /Training. 3+ year(s) of experience in the International Banking industry that required an understanding of basic International Banking concepts 2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in International Banking Domain. Shift: Flexible Shift Timings (Monday to Friday Work from Office). Candidate should be open to work in Night Shift as well. Interested candidates may share their updated resume on Manori.Sachdeva@nttdata.com

Urgent Requirement in Kotak Mahindra Bank - Kotak 811 Inbound Process Job Description: To Attend the inbound/outbound calls of customers to process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate and above Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Location :- Wagle Estate, Thane West To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Saumya:- 8263043709

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate , Commercial Lending Responsibilities Set up customers investment account, post issue services, and asset management Effectively analyze and decision fraudulent claims by using various applications Work and operate in a high volume and tight timeline environment to meet Service Level Agreements Qualifications we seek in you! Minimum qualifications Candidate should be open to working on weekends Candidate should be ready to stretch beyond shift hours to complete the volumes (Same day TAT driven process) Typing speed should be 30 WMP without errors Candidate should not have any long leave planned for the next 6- 8 months Basic Knowledge of banking, mutual fund, shares Basic Communication Skills (Writing Emails) Relevant work experience Preferred qualifications B.com Should be willing to work overtime and work on weekends Good analytical skills and strong customer focus Good interpersonal skills and ability to work independently Demonstrated ability to work with limited supervision Voice Level: 3A level Experience with good typing skills, banking knowledge and MS Office Knowledge Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Hi Warm Greetings from Rivera Manpower Services, Currently we are hiring for top MNC Note : Minimum One year Experience is International voice Process is a Must. Please call and book your interview slots: Maria - 9986584828 If not reachable, for further clarification you can drop your resume in WhatsApp to the number mentioned. Designation: Sr. Associate Location: Bangalore CTC: Upto 6LPA Process: International Voice Process(>1y exp) ROLES AND RESPONSIBILITIES Handle inbound and outbound customer calls in a professional and courteous manner. Resolve customer queries, issues, and complaints effectively and promptly. Provide accurate information about products/services, company policies, and procedures. Record all interactions and follow-up actions in the CRM system. Meet individual and team performance metrics (e.g., call handling time, customer satisfaction). Escalate unresolved or complex queries to the appropriate departments. Stay up-to-date with product knowledge, system updates, and process changes. Maintain a positive and empathetic attitude toward customers at all times. Ensure compliance with company standards, security policies, and confidentiality agreements. Work in rotational shifts, including weekends and holidays if required. Immediate Joiners only Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, Maria - 9986584828

1. Current hands on experience in Tally Prime. 2. Minimum 2 to 4 years experience in real estate industry . 3. Knowledge about banking process. 4. Having knowledge about bank reconciliation (creditor & debtor) 4. Knowledge about RERA account 5. Urgent joining will be preferred

Role & responsibilities Handle and monitor the performance of agents as part of duties of a tele coordinator including preparation of entire MIS related jobs, develop automation procedures for quick delivery of reports, develop easy methods of handling data at all levels etc. Any other tele calling activities assigned to the outsourced personnel from time to time. Preferred candidate profile Graduate Degree Requisite communication skills in specified languages Ability to ensure adherence to deadlines Minimum Financial Knowledge Proficient and experienced in handling advanced Microsoft tools like MS Excel , Word etc. ,knowledge of macros ,skills to develop automation in Excel for quick and efficient delivery of MIS as and when demanded. Experience of at least 1 year in business process outsourcing services /telemarketing in the service industry is desirable. Banking Knowledge Ability to sell Banking products/services

We are seeking experienced and highly skilled Test Management Professionals with expertise in Jira and a strong background in the Payments domain. The ideal candidates will play a crucial role in managing end-to-end testing processes, particularly focusing on MX and MT messaging, ISO 20022 standards, and leveraging Jira as the primary test management tool. This is an excellent opportunity for individuals who thrive in a fast-paced banking environment. Responsibilities: Lead and execute test management processes for payments applications. Possess hands-on experience in managing Jira, including configuring projects, workflows, issue types, and dashboards for effective test management. Utilize Jira as the primary test management tool for test case management, test execution tracking, defect logging, and reporting. Apply significant and demonstrable experience in analyzing and documenting business requirements for global applications. Conduct extensive testing of payments messaging, including: MX messaging (e.g., pain.001, pacs.008). MT messaging (e.g., MT 103, MT 202, MT 2020 cv). Demonstrate in-depth knowledge and practical experience with ISO 20022 payment standards. Collaborate effectively with business analysts, developers, and other stakeholders to ensure comprehensive test coverage and high-quality deliverables. Generate and present clear, concise test reports and metrics to stakeholders. Ensure adherence to quality assurance best practices throughout the software development lifecycle. Required Skills and Experience: Total Years of Experience: 5-8 years in Software Testing/Quality Assurance. Relevant Years of Experience: 5-8 years, with a strong focus on test management and payments domain. Payments Domain Expertise: Extensive experience in the Payments domain. Proven experience with MX messaging. Hands-on testing experience with pain.001 and pacs.008 messages. Expertise in ISO 20022 standards. Experience with MT and MX messaging. Familiarity with specific MT messages such as MT 103, 202, 2020 cv. Mandatory Skills: Jira (hands-on experience managing and using Jira as a test management tool). Strong Test Management Processes knowledge and application. Desired/Secondary Skills: Proven, significant, and demonstrable experience in analyzing and documenting business requirements for global applications. Additional Information: Max Vendor Rate: INR 7500 INR/day + tax Background Check: Pre-onboarding Shift Timings: No specific shift work outside of standard daylight hours.

- Rest & SOAP API, POSTMAN, Banking Knowledge & Good Communication Skills Collaborate with clients to understand their business requirements and objectives for software/system implementations Assist in defining project scope, goals, and deliverables, and develop detailed implementation plans Conduct thorough analysis of client systems, processes, and workflows to identify gaps and opportunities for improvement Coordinate with internal teams, such as development, QA, and support, to ensure seamless integration and deployment of software solutions Provide expert guidance to clients on best practices and strategies for successful implementation and adoption of our products Develop and maintain project documentation, including project plans, requirements, specifications, and user manuals Conduct user training sessions and workshops to educate clients on system functionalities and usage

Associate/Sr. Associate - Voice-Mumbai Full-time Company Description About The Role Candidate should have experience into AML, KYC, Transaction Monitoring, CDD & EDD, Fraud, Disputes, Insurance, Underwriting, Secondary Research, Financial Research, PPT, Banking Knowledge, Mortgage, Loan Processing, Trade Finance, Payments, Editorial Services, Market Research. Perform all duties within team and personal targets. Meet or exceed performance targets, including quality assurance scores, customer satisfaction ratings, and response times. Monitor and action assigned queue. Perform all duties within team and personal targets. Candidate should be able to work under pressure. Must be comfortable with 24*7 work environment especially night shifts. Qualifications Graduate and Under Graduate Additional Information Nigh Shifts/Rotational ShiftsCookies Settings