Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests personal checks and travelers checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests personal checks and travelers checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Job Information Job Opening ID ZR_59_JOB Number of Positions 6 Job Opening Status In-progress Date Opened 06/02/2025 Industry BPO Job Type Full time Required Skills English Communication Ski... US treasury analyst +2 Work Experience 1-3 years Shift Type Night City Ambattur State/Province Tamil Nadu Country India Zip/Postal Code 600058 About Us Cognet HRO is a leading Business Process Outsourcing Services Company providing full range of HR and F&A services to US based clients , With over 17 years of rich experience in Payroll Tax, Benefits S & HR Administration, Finance & Accounting , Sales Support . CogNet has been serving the PEO, ASO, HRO and HR Technology spaces since our inception. We help organizations extend their capabilities through simplified implementation, productivity performance measured to the minute, easy collaboration, and transparent pricing built around real time utilization. Our extensive expertise, data library, and workflow development tools accelerates the client implementation process .We have developed a deep expertise of process and technology in our Services , which allows us to rapidly deliver value to our clients. Cognet has been delivering outsourced solutions to the clients around the Globe. Job Description Job Title: U.S. Treasury Analyst Experience: 2–6 Years Location: Ambattur, Chennai Type: Full-time Job Description: We are seeking a Treasury Analyst with 2–6 years of experience to support U.S. Treasury operations. The ideal candidate will manage daily cash positioning, analyze liquidity, handle banking relationships, and ensure compliance with U.S. federal financial regulations. The role requires a strong understanding of treasury functions, financial instruments, and cash flow forecasting. Key Responsibilities: Monitor and manage daily cash flow and liquidity positions Execute wire transfers, ACH, and other treasury transactions Support short-term investment strategies and debt management Reconcile bank accounts and resolve discrepancies Ensure compliance with federal financial management regulations Collaborate with internal finance, accounting, and external banking partners Qualifications: Bachelor’s degree in Finance, Accounting, Economics, or related field 2–6 years of treasury or corporate finance experience Knowledge of U.S. Treasury systems, banking regulations, and financial instruments Strong analytical and Excel skills; experience with treasury management systems preferred Excellent communication and organizational skills Benefits Insurance coverage Cab facility Good remuneration

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Check quality and quantity of all stock and supplies. Requisition all supplies. Perform bottle-for-bottle liquor restock. Communicate last call at designated closing time. Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Obtain change required for expected business level, and keeping bank secure at all times. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Anticipate and communicate replenishment needs promptly. Ensure staff is working together as a team. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

About Us At ANZ, were applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Our community of over 5,000 engineers is key to making this happen, because technology underpins every part of our business - from delivering tools, apps and services for our customers, to building a bank for the future. About the Role As a Pega Systems Architect, supporting the Data and Decisioning within our Australia Business Transformation, your mission is to lead design and implementation of Pega decisioning to support customer experience transformation. You will use Agile methods to design and deliver business and technical solutions for initiatives within the ANZ Transformation program. You will work in a dynamic and changing environment and adapt quickly. Role Type: Permanent Role Location: Bangalore Work Hours:7:00am - 4:00pm What will your day look like? D esign , develop and implement customer data model by sourcing data from multiple systems using batch and real time data ingestion. Design and develop components to scale Pega CDH application across multiple channels to help ANZ deliver value to customers. Work closely with Solution Architects and Lead System Architects to refine and implement the design iteratively. Monitor and optimise the application for scale. Adhere to PEGA systems design principles and development guardrails, and enforce best practices in architecture, design and code. Ensure application design, implementation and delivery adheres to ANZ standards, controls and best practices. What will you bring? Lead design, development, testing and deployment of the application. Good understanding of data models, integrations and features of Pega decisioning. Experience in designing and managing Pega Decisioning applications is a must have. Understanding of Cloud, data and integration platforms will be an advantage. Experience in designing and implementing sync and async integration using REST/JMS/MQ. Proven experience in promotion of Pega best practices and guardrail compliance. Ability to identify risks and issues and propose solutions effectively. Manage development, testing and production environments. Liaise with BAs in documenting user stories, ensuring appropriate peer review process to ensure user stories are consistent with intended solution design. Demonstrated knowledge and experience in working on mid to large sized projects Experience working in agile delivery team Growth mindset and a problem solver. Ability to work independently with senior stakeholders Can appreciate difficult problems and work autonomously on tasks with complexity. So why join us? . . To find out more about working at ANZ visit https://www.anz.com/careers/ . You can apply for this role by visiting ANZ Careers and searching for reference number 96501. Job Posting End Date 30/05/2025 , 11.59pm, (Melbourne Australia)

02 Jun, 2025 Full Time Functional Tester – CBX Seeking a Test Engineer with 3-4 years of experience to design, develop, and execute test cases for CBX applications and banking systems. Role: Functional Tester – CBX Experience: 3-5 Years Work Location: Trivandrum. On-site opportunities will be available for eligible candidates in the Middle East countries. Job description: The ideal candidate should have strong expertise in software testing, banking concepts, and a proactive approach to problem-solving. Responsibilities: Analyse business requirements, functional specifications, and design documents related to CBX applications. Develop detailed test plans, test cases, and test scripts for banking modules. Perform functional, regression, integration, and end-to-end testing of banking applications. Validate banking workflows and processes with a focus on CBX application testing. Log, track, and retest defects using tools like JIRA. Ensure compliance with banking standards and testing best practices. Work closely with Business Analysts, Developers, and Teams to ensure adequate test coverage. Prepare test summary reports and metrics for stakeholders. Requirements: Experience: 3-4 years in software testing with expertise in CBX applications Location: Should be open to travel to Middle East countries as per project needs ·

Job ID: 26462 Location: Bangalore, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 3 Jun 2025 Job Summary We’re looking for a talented Trade Operations Specialist to join our team. You’ll support the execution of international trade transactions by processing documentation, coordinating operational tasks and ensuring smooth and compliant trade workflows. You’ll be a key part of our Trade Documentary team, who are responsible for supporting the efficient execution of Trade Finance operations within the Bank. The team are vitally important to the Bank’s core strategy, handling transactions globally and minimising risk. You’ll be part of a global, purpose-led business with the resources to support your unique career aspirations. This is your opportunity to solve complex problems, drive innovation and change, to help us achieve our strategic ambitions. Trade Documentary sits within our Transformation, Technology and Operations function. About our Transformation, Technology & Operations Team Our Transformation, Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential. When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today. Key Responsibilities You’ll be ensuring consistent delivery of high-quality services, exceeding customer expectations and working accurately and efficiently, showcasing good business processes and sound judgement. You’ll release deals as per the departmental operating instructions manual, customer instructions and within the timeliness and accuracy standards specified. Ensure transactions are handled with in the allocated approved limits at all times, on a continual basis. Understand our workflows and processes, and prioritise transactions based on business and client requests. Skills and Experience Significant prior experience in trade finance operations within a banking or financial institution. Experience document checking under letter of credit. Strong understanding of Trade Finance products, including export negotiations, guarantees and documentary collections. Relevant trade certification such as a Certificate for Documentary Credit Specialists. (CDCS), Certificate for Specialists in Demand Guarantees (CSDG), or Counter-Terrorist Financing (CTF). Knowledge of anti-money laundering (AML) & sanctions. Familiarity with Trade Finance systems and technologies. Qualifications About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

We are Hiring!!! Process : International Customer Support Executive. Sector / Industry : Banking & Financial Services. Experience : 1* Year in International voice support.* Languages : Excellent English, B2 Quality Qualification : Graduate Interview : Virtual Mode Salary : 30% Hike from the Previous CTC (Range - 3 to 5.5 LPA) Working days : 5 days, US Shifts - Saturday & Sunday off. Working hours : Any 9 hours including one hour break- Cab will be provided. Candidates must be within the boundary limits. Location : Ambattur, Chennai. Looking for Immediate joiners Roles and Responsibilities : 1) Typical Customer Support role. Addressing the queries and grievances of Customers within the stipulated timeline 2) Must have knowledge in BFSI Industry 3) Handling Inbound/Outbound Calls and Emails: Communicate effectively with international clients via phone, email, and chat to resolve queries, provide support, and offer solutions. 4) Issue Resolution: Address customer inquiries and complaints by identifying the issue, providing appropriate solutions, and ensuring timely resolution to increase customer satisfaction. 5) Product Knowledge: Maintain a thorough understanding of the company’s products, services, and processes to provide accurate information to customers and suggest suitable products or services as needed. 6) Customer Relationship Management (CRM) Systems: Use CRM software to track and document all customer interactions, manage customer data, and follow up on open issues for a seamless support experience. 7) Cross-cultural Communication: Adapt communication style to suit the cultural expectations of international customers, ensuring clarity, respect, and empathy in all interactions. Interested candidates can contact HR -7358756477. Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Provident Fund Schedule: US shift Supplemental Pay: Performance bonus Application Question(s): How many years of Experience do you have in International Customer Support Voice process ? Can you speak English fluently? Are you a immediate joiner? Experience: International Customer Support Voice process : 1 year (Required) Work Location: In person Speak with the employer +91 7358756477

Invite for Interview, If you have already attended ESAF SMALL FINANCE BANK interview in last six months, you are not eligible to attend ESAF Bank Interview again (You may attend the interview only after completion of 6 months). REGULAR DEGREE IS MANDATORY FOR ATTENDING INTERVIEW WITH ESAF SMALL FINANCE BANK. Date: 06-06-2025 (Friday) Experience: 1 to 5 years Maximum Age : 32 Years Annual CTC: Rs 2,00,000 to 5,00,000 + Quarterly Incentives+ Petrol Allowances Vacancies for the following post- 1. Sales Officer 2. Senior Sales Officer 3. Gold Loan Officer Your Job Role Fitment: As per the interview panel decision based on your overall experience, Interview performance, and the current role you are handling Note: #Candidates should be Graduate in regular stream is must with relevant experience in mentioned domain and can join us at the earliest. # Kindly do not pay any money to any person on behalf of ESAF Small Finance Bank for job offers. Interested candidates can share their CV on below WhatsApp no Ms Apeksha Shesha - 8714686755

We need a health and general insurance executive with minimum 3 years experience in the same industry and having handled client servicing for all health and non health insurance services like motor and non motor insurance Job Type: Full-time Pay: From ₹30,000.00 per month Benefits: Leave encashment Paid time off Schedule: Day shift Supplemental Pay: Commission pay Work Location: In person Speak with the employer +91 9891091044 Expected Start Date: 05/06/2025

we are hiring candidate for reputed company job location mohali and chandigarh education min 12th fresher and exp both can apply salary 16000 to 20000/month day shift for girls rotational shift for boys

HI WArm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more then 6 months Please call and book your interview slots: 9986267393 /Chethana 7829336034 / 8431904247 / 9380300644 /9986267393 for further Clarification or else you can drop your resume in the email id mentioned below riveramanpowerservices@gmail.com Designation: Claims Specialist Location: Bangalore Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30/ 60 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, Deepa 9380300644

We are hiring for India's Leading insurance company so develop your Convincing skills as well as your presentation skills so join the company as soon as possible and be proud to work with the company which is rewarded as the best place to work. Job Description : Recruitment and development of quality advisors Ensure that advisors undergo proper training on product, regulations and other selling inputs Monitoring the performance and tracking of daily activity tracking advisors Motivating advisors in order to retain the performing advisors and giving special attention to average performers and providing needs based training. Inculcate product as well as practical training to the advisors by accompanying them to client meetings. Guiding them on the sales funnel and achieving revenue targets. Identify different strategies Both straggling and Successive. Responsible for generating sales and achieving corporate goals. Candidate Profile : Bachelor's Degree in any stream Proven Work experience required of 2 to 4 + sales and marketing in Any Sector(Most Prefer BFSI/Insurance or Investment Sectors) Strong Communications Skills Good conflict resolution and problem-solving skills Leadership and team management skills Customer-oriented For more information: Komal B.| HR Team Phone/WhatsApp: +91 93289 59079 Email : Komal@Tekpillar.com Also, Kindly share this Job Opening with your Friends and Colleagues who are looking for a Job Change in BFSI Domain.

This role is for you as an experienced Technology Audit professional to join the Consumer and Community banking Audit Team. The Consumer and Community banking audit team is responsible for assessing the adequacy of the control environments. This is achieved through a program of audit coverage that is performed and managed by a global team of technology auditors. Job Summary As a T echnology Auditor - Consumer and Community Banking Audit Associate in our Internal Audit group, you will assess and evaluate the key technology risks and controls for business process and information systems, strengthen internal controls in a fast paced environment, communicate audit findings to management and identify opportunities for improvement in the design and effectiveness of key controls. This role will report locally into Audit Manager/Director in India, functionally to Audit Director onshore and will be based in India (Bengaluru). Job responsibilities Lead and execute planning, scope development, and project execution for integrated and core technology audits. Conduct audit test work and prepare documentation on management s control effectiveness in accordance with prescribed methodology. Build and maintain strong relationships with management, technology teams, and control groups like Risk Management and Compliance. Monitor key risk indicators, significant change activities and escalation of emerging technology issues to management in a timely fashion and stay up-to-date with evolving technology changes and market events impacting technology processes. Develop recommendations to enhance internal controls, improve operational efficiency, and mentor junior auditors while collaborating with cross-functional teams. Required Qualifications, capabilities, and skills Minimum 3 years of auditing or relevant business experience, with a Bachelor's degree in Information Systems, Software Engineering, Computer Science, or a related field. Demonstrate a strong understanding of internal control concepts and the ability to evaluate control design and effectiveness. Skilled in executing audit testing, completing documentation, and assessing technology risks and controls for business processes. Experienced in assessing and evaluating technology risks and controls for business processes (e. g. , IT Automated Controls, ITGC, Interface controls & Core Technical controls, etc. ). Capable of finalizing audit findings, providing opinions on control environments, and communicating results clearly both verbally and in writing. Proven ability to manage multiple projects, deliver high-quality results, and apply strong analytical and problem-solving skills to develop actionable solutions. Preferred Qualifications, capabilities, and skills Related professional certification such as Certified Information System Auditor, Certified Information Systems Security Professional, or Certified Internal Auditor. Knowledge of coding, data analytics and/or emerging technologies. Prior experience with Big 4 accounting firm and/or internal audit department in financial services industry.

HI Warm Greetings, Job Title: Process Executive Semi Voice (Call Evaluation) Client: Google – GTech Location: Bangalore (Work from Office) Call and book your interview slots : 7829336034/7829336202 /9380300644 /9986267393 Job Description: We are hiring Process Executives for a Google gTech voice-based process. The selected candidates will be responsible for listening to and auditing pre-recorded calls to identify potential fraud, scams, or policy violations. This is a non-customer-facing role focused on quality control and compliance. Key Responsibilities: Listen to and audit pre-recorded calls received from Google. Evaluate and flag suspicious or fraudulent conversations based on set parameters. Maintain accuracy and consistency in evaluations. Follow process guidelines and ensure timely completion of tasks. Coordinate with internal teams when necessary for escalations. Eligibility Criteria: Education: Any Graduate (BBA, B.Com, BA preferred). Note: B.Tech candidates are not eligible. Experience: 0 to 11 months only (Freshers can apply) Skills Required: Excellent verbal communication skills (English) Good logical and analytical thinking Assessment Process: HR Screening Written Assessment: Versant English Test – Minimum score: 55 (Only candidates clearing Versant will proceed to next round) Operations Interview (L1) via Talright platform Job Details: Nature of Work: Voice – Call Auditing (Non-customer interaction) Work Mode: Work From Office (WFO) Shift: Rotational shifts (including 2 PM – 12 AM) Week Offs: Rotational Compensation: 2,62,920 LPA

Global Reconciliations Role - Managing Reconciliations for the CPBB Products for the Bank across Geographies. Key Responsibilities Processes Manage account reconciliation activities covering; Internal/ GL account (suspense and sundry) reconciliations, Credit Card, ATM, retail branch banking reconciliations Perform error free reconciliation as per procedures (DOI) / Reconciliation Policy using reports from various transaction processing and recon applications. Handle customer queries and correspondence (both internal and external) and maintain effective working relationships with all departments, country and internal stakeholders including technology teams. Ensure effective follow ups and escalations, both internal and external, in resolving outstanding reconciliation items, process and system issues, as per agreed SLA / reconciliation matrix, DOIs. Ability to differentiate escalations to various senior levels depending on the nature and impact of an issue/open reconciliation break with clear articulation of the requirement and attention from them is a must. Actively look for opportunities to standardize processes / automate / eliminate nonvalue added activities and implement them for process improvements. Liaise extensively with a wide set of senior stakeholders, get required support to resolve long outstanding reconciliation open items and get buy -in to implement process / system changes Continuously improve team productivity to the standards prescribed Create sufficient back-ups for each process to eliminate key staff risk at any point of time. Work to reduce System Downtime in collaboration with technology teams Perform end-to-end analysis of reconciliation processes and controls and propose solutions for addressing gaps, from a reconciliation perspective. Perform root-cause analysis of reconciliation errors and issues with clearly articulated mitigation plans. Follow up on risks with both internal teams and external stakeholders for timely closure without becoming overdue and promptly update actions to risk teams ahead of target timelines Risk Management Familiarize with Group Operational Risk, Group Money Laundering Prevention and other Policy and Procedures to the extent applicable. Actively assess risks and potential failure points in the processes handled and help highlight the areas to line managers and risk teams Comply with all applicable rules / regulations and Company & Group Policies. Ensure adherence to all SLAs and proper updation of all logs such as TAT, system downtime, errors and exceptions log. Assist in carrying out BCP tests. Assist in Department & Group related projects. Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders GBS Units and Country Operational, Business and Branch Stakeholder s Skills and Experience Expert Knowledge of use of MS suite of applications word, excel, MS access and reconciliation applications like TLM. Ability to understand the budgeting process and financials of the unit Advanced level of awareness on Risk, Risk Management principles and its framework, experience in application of the same. Manage your team performance and build a high-Performance Team. Manage small projects with experience in creating a project plan with milestones Application level knowledge of Change Management and Tools and experience in delivering small or simple change Interventions. Basic Awareness of Code of conduct and bank policies relating to that and to act as a role model and demonstrating exemplary conduct. Strong English communication skills - both written and oral Good Process management skills with min. 4-5 years of people management experience for Grade D s. Competencies Action Oriented Collaborates Customer Focus Gives Clarity & Guidance Manages Ambiguity Develops Talent Drives Vision & Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www. sc. com/careers www. sc. com/careers 30290

Key Responsibilities Business Achieve personal sales target Segment focus, customer focussed needs-based selling Being a Priority Clients Acquisition Executive, focus has to be on acquiring new HVS customer relationship and fulfilling needs with respect to Liabilities, Insurance and Investment for such customers as mandated by the Bank. It will also involving deepening these relationships by cross-selling various product Risk Management Conduct CDD, MLP & TCF diligently Zero tolerance - Fraud, Mis-selling Attend training, acquire knowledge and apply to job function Adhere to all policies, guidelines and procedures, comply with local regulatory requirements To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager Skills and Experience Business - Market Knowledge Business - Products and Processes FM - Products - Bonds and Loans Qualifications Substantial experience in the banking industry, including demonstrated success in a similar role. Must possess sharp business / sales acumen, excellent interpersonal skills and multi-cultural awareness and sensitivity. Ability to work with geographically dispersed and highly varied stakeholders At least 2-3 years of relevant experience across CASA sales in the region About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 26054

Core technical skills in Big Data (HDFS, Hive, Spark, HDP/CDP, ETL pipeline, SQL, Ranger, Python), Cloud (either AWS or Azure preferably both) services (S3/ADLS, Delta Lake, KeyVault, Hashicorp, Splunk), DevOps, preferably Data Quality & Governance Knowledge, preferably hands-on experience in tools such DataIku/Dremio or any similar tools or knowledge on any such tools. Should be able to lead project and report timely status. Should ensure smooth release management Strategy Responsibilities include development, testing and support required for the project Business IT-Projects-CPBB Data Technlgy Processes As per SCB Governance People & Talent Applicable to SCB Guidelines Risk Management Applicable to SCB standards Key Responsibilities Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the team to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Athena Program Other Responsibilities Analysis, Development, Testing and Support , Leading the team, Release management Skills and Experience Hadoop SQL HDFS Hive Python ETL Process ADO & Confluence DataWarehouse Concepts Delivery Process Knowledge Qualifications Hadoop, HDFS, HBASE, Spark, Scala, ADO & Confluence, ETL Process, SQL(Expert), Dremio(Entry), Dataiku(Entry) About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29430

In charge of day to day management of team and accountable for their results - Set targets, review results, deal with individual performance and manage delivery of KPIs - Ensure that team meets required Targets - Manage, motivate and train team to ensure that performance is optimized - Ensure that team is not providing any incorrect information or mis-selling to customers - Regular review with the team on the performance - Assist in job performance evaluations - Assist teams in improving Productivity - Handle escalation - Identify & report training needs - Scheduling, if applicable - Identify pain areas. Process improvement to be initiated - Find solutions/ensure outcomes/ result orientation - Monthly review and reporting on KRI/KPIs - To reduce the attrition rates and maintain it within the limits prescribed by the organization - Ensure self and team compliance with all applicable rules / regulations and group policies RESPONSIBILITIES -Scheduling, if applicable - Identify pain areas. Process improvement to be initiated - Find solutions/ensure outcomes/ result orientation - Monthly review and reporting on KRI/KPIs - To reduce the attrition rates and maintain it within the limits prescribed by the organization - Ensure self and team compliance with all applicable rules / regulations and group policies Strategy Awareness and understanding of the Group s business strategy and model appropriate to the role Business Awareness and understanding of the client care centre inbound role and the impact of economic and market environment in which the Group operates Key Responsibilities Processes Responsible for executing and supervising the Service Levels, identifying the business opportunities, challenges, constraints which needs to get highlighted and bring in controls People & Talent - Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. - Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. - Employ, engage and retain high quality people, with succession planning for critical roles. - Responsibility to review team structure/capacity plans. - Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives Risk Management - The ability to interpret the Call drivers, identify key issues based on this information and put in place appropriate controls and measures Governance - Responsible for assessing the effectiveness and deliver effective governance, oversight, if necessary, oversee changes in these areas; - Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e. g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Client Experience team Other Responsibilities Embed Here for good and Group s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills and Experience Customer Service Experience Communication Sales Exposure Qualifications Any Graduate or under graduate with 2 yrs of sales experience About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29619

Job Summary As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 30401

Reporting to Cluster head, the position is responsible for managing the sale of Life Insurance products to the clientele of the Bank across channels and all cities in that region with special focus on the analysis and satisfaction of these Customers financial as well as Insurance needs and objectives. Key Responsibilities RESPONSIBILITIES Generate new business to achieve defined sales and revenue targets. Keeping In and out knowledge of the products being sold by him. Create proper comparison of the similar products in other companies. Create and manage an effective Sales Tracker to measure and manage their activity levels. Continuously improve the quality of sale and key sales ratios by attending the trainings arranged for them, if required. Providing timely MIS as required relating to the various aspects of the business-Applied, business lead generation, Issued business, product mix, lapsation etc Conduct a credit report on customers to find out what sort of insurance rates they can be given, explain to customers what sort of coverage they are getting, and what kind of monetary values the insurance company will payout in the event of damage to the insured. Ensuring complete customer satisfaction starting from the first payment of premium till the claim management. Liasoning with Insurance Company s representatives on a regular basis. Ensure timely and accurate compliance to all statutory requirements. To check if all the required documents and forms are in place, wherever applicable. Minimum Qualification should be graduation. Experience in Sales and relationship management. Experience in handling similar role in financial industry would be an advantage but not a pre-requisite. Strong communication and negotiation skills with the ability to influence customers. Strong orientation towards internal customer satisfaction and servicing. Level of the individual has high dependency on technical ability and personal effectiveness. Candidate should be IRDA certified before commencing servicing / closure of leads. Governance Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e. g. PRA/FCA prescribed responsibilities and Rationale for allocation]. Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Other Responsibilities Embed Here for good and Group s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the ro Skills and Experience Insurance Bancassurance Product knowledge Qualifications About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 30385

RESPONSIBILITIES DDP Function - To institutionalise the FPI registration, account opening and maintenance process so that is well defined for the implementation and servicing teams, as well as clients. To regularly monitor and maintain service standards. Regulatory timelines in terms of Applications and Reports to be adhered to, without any breaches. Device process along with colleagues and seniors to ensure Fresh Applications are processed timely. To instil alertness in self and team for any suspicious transactions and escalate the same. SEBI queries received to be tracked, reviewed, coordinated with Compliance, AFC, KYC and responded to SEBI in a timely manner. Implement procedures related to KYC, Account opening Documentation in consultation with Compliance, ACD team after notification of any change in regulatory framework (local as well as global). Research on various client structures and presenting to seniors. (Thereby building team knowledge too) To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls. To manage the operational relationship for interface with the Implementation and servicing teams. To serve as a focal point of contact with Implementation, servicing teams and regulators in Client account opening and registration related matters To keep servicing teams abreast in conjunction with product of changes in regulations, market procedures, operating procedures affecting client account opening or maintenance through routine communications. To facilitate smooth account opening and try to keep the outstanding account documentation to a minimum. Key Responsibilities To constantly monitor and maintain service standards. Ensure full awareness of all policies and procedures issued in relation to money laundering prevention. Ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. To institutionalize the account opening/closing process so that is well defined for both the implementation and servicing teams as well as the clients. To liaise with regulators on outstanding approvals. To ensure that the Unit is subject to minimal risks arising out of incomplete/ outstanding account documentation. To follow-up with the Implementation/Servicing Teams on outstanding account documentation. To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls. Assist in coordinating facilitating and promoting understanding of operational risk and in implementation and management of OR within the Unit To facilitate review of FPI Registration related documents and revert to respective stakeholder On complete review of FPI documents, propose to the FPI committee for granting approval Update the NSDL website for granting registration Inform clients on granting/rejection of FPI registration Review of other miscellaneous applications and grant of approval To send to the regulator reports at required frequencies To liaise with NSDL on various issues Skills and Experience Analytical skills Training skills Meeting and Project Management skills Objective and Project Management skills Supervisory skills Conflict resolution skills Ability to handle unstructured situations Communication skills Ability to deal with auditors Ability to deal with vendors Ability to deal with regulators Customer focus and ability to deal with internal and external Clients Communication skills Counselling skills Presentation skills Report/Procedure writing skills Document maintenance and control skills Qualifications Graduate About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 26450

As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. Qualifications About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 21378

As a AI Integration Engineer, you will play a critical role in the design, development, and deployment of AI integration pipelines, feature store and applications. You will work collaboratively with a cross-functional team, focusing on machine learning standardization, data integration solution and platform. Your expertise will be pivotal in ensuring the scalability, reliability, and efficiency of our AI solutions Key Responsibilities Standardization: Establish and enforce best practices for machine learning model development, testing, and deployment. Data Integration: Design and implement robust data integration pipelines to ensure seamless access to diverse data sources. Feature Store: Developing and maintaining a feature store for data features. EDA (Exploratory Data Analysis): Implementing and maintaining tools for exploratory data analysis. Enterprise VectorDB and Search Engine: Building and maintaining enterprise-level vector databases and search engines. API Interfaces and Gateway Integrations: Developing and maintaining API interfaces and gateways for seamless integrations. ETL Templates: Creating and maintaining templates for Extract, Transform, Load (ETL) processes. GDP Integration: Ensuring integration with Global data platform to feed data into AI feature stores. External Data Sourcing: Managing the sourcing and integration of external data. IDAM Integrations: Implementing and maintaining Identity and Access Management (IDAM) integrations. Onboarding Application for Users: Developing and maintaining applications for user onboarding, financial operations (FinOps), IT asset management (ITAM), and process integrations. Collaboration: Work closely with data scientists, software engineers, and platform engineers to deliver high-quality AI solutions. Innovation: Stay abreast of the latest advancements in AI and machine learning, and apply this knowledge to improve our platform and processes. Mentorship: Provide technical guidance and mentorship to junior engineers and team members. Skills and Experience Hands on with AI platform Development Hands on with ML framework, best practices and ops implementation Hands-on experience with GPU computing and optimization for AI workloads Experience with design and implementation of robust data integration pipelines Programming languages such as Python, Java, or C++. Qualifications Experience: 3-5 years of experience in AI and machine learning engineering, with a proven track record of delivering complex AI projects. Technical Expertise: Strong proficiency in machine learning frameworks (e. g. , TensorFlow, PyTorch), Data tools (e. g. , Hadoop, Spark, Flink, Elasticsearch), and cloud platforms and infrastructure as code (e. g. , AWS, Azure). Programming Skills: Proficiency in programming languages such as Python, Java, or C++. Data Engineering: Strong skills in data engineering, including data integration, ETL processes, and working with large datasets. Problem-Solving: Excellent analytical and problem-solving skills, with the ability to think critically and creatively. Communication: Strong interpersonal and communication skills, with the ability to work effectively in a collaborative team environment. EDUCATION ENGINEERING DEGREE OR EQUIVALENT TRAINING AI, ML CERTIFICATIONS AI, ML About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 28083