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2.0 - 6.0 years

5 - 10 Lacs

Mumbai

Work from Office

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Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Sales, Distribution and Business Development plays a vital role in understanding and meeting customer needs by offering the right solutions through the right channels to the right customer segments. The team is responsible for implementing distribution strategy, driving the delivery of market leading personal banking customer experiences and thereby maximising customer satisfaction. The role holder will be responsible for the Banking proposition management initiatives, with a primary focus on performance management. The NRI business seeks to enhance the Group s share of wallet from the Non-Resident Indian (NRI) community. The key focus of this role is to enhance the customer experience ensuring International Service standards are high, and by joining up with overseas entities in key markets to make HSBC more relevant to the NRI community. The key focus of this role is to develop, grow and establish the NRI Proposition, by significantly increasing the International Customer base (NRI/PIO) in INM through varied activities such as identifying new geographies to implement the NRI business model, introducing new models for customer acquisition overseas We are currently seeking an experienced professional to join WPB OI team. Principal Responsibilities To manage cross border proposition and process To own client life cycle management and client communication to increase client experience To drive business metrics and delivery through branches, contact center and RMs To work closely with overseas HSBC entities, teams, and branches to enhance the international proposition To work closely with control, compliance, operations etc. , teams to create/enhance customer journeys, processes, product offering in adherence to cross border framework and local regulatory guidelines Manage BAU activities, reporting s, control checks etc To conduct portfolio analytics to drive business objectives and efficacy across channels Stakeholder management is a key to the role requirement both global as well as local. Strict adherence with Group strategy/policies, managing approvals/changes maintain operational control To be open, connected, and dependable and act with courageous integrity always. Full compliance with internal policies, procedures, and compliance requirements Insightful understanding of local competitor strategies. Ability to position and differentiate the NRI Proposition from competitors The jobholder must consult with various departments and functions to identify the service gaps and set timeframes for addressing the issues, in order to deliver better service and to optimize results for maximum benefit to the customer. The jobholder must coordinate with various NRCs overseas to ensure that each one of them operates as per the prescribed operations/service standards The job holder must ensure quick resolution of the escalated complaint cases from NRI customers by coordinating with multiple units Another crucial challenge is to leverage the Group network and significantly increase the NRI footprint in a highly competitive and dynamic environment with established players The jobholder is expected to proactively take steps to ensure that productivity is kept high, costs are kept low, and customers are satisfied with the service delivery and product offering Requirements Minimum Education Bachelors (BA/BS) /Masters (MBA 2year of experiences Useful Link Link to Careers Site: Click HERE HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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3.0 - 7.0 years

7 - 12 Lacs

Ahmedabad

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Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Business Descriptor: We are currently seeking an experienced professional to join The Global Asset Management team. Principal Responsibilities To ensure timely and error free reporting of transactions received at the ISC. Act as a point of Escalation and keep a track of high aging cases for the locations mapped and ensure responses are sent in line with complaints Policy. To ensure the locations mapped are uniformly following BAU are strictly adhering to audit requirements. To have regular meetings with MFD s to create awareness of self-service options latest regulations. To use the CRM(SFDC) appropriately ensure team uses it to capture all activities, complaints, queries monitor ageing tagging accordingly. To Handle Institutional desk, if applicable ensure institutional transactions are handled as per the set process. Ensure daily coordination with corporate customers and provide best in class services. Manage customer communication effectively to ensure timely resolution. Explore and suggest initiatives that contribute to achieve customer delight. Interact closely with Mutual Fund Distributors and Sales team to ensure that there is no lapse in service. Have close interface with service providers and highlight any discrepancies of gaps noticed on a timely manner. Enhance Customer Service experience through increased sensitivity in managing customer/ distributor interfaces. Ensure appropriate record keeping of documents and all branch Controls are maintained in a manner that no adverse comment is marked in Audits. Contribute to projects assigned and complete the same as per the Project plan. Requirements A Graduate/ postgraduate with minimum of 2 yrs. of experience in Finance Industry NISM Series V-A mutual fund Distributors certification Experience in Customer interface Trained in MS office Communication skills and command over the English language The location for this role is Ahemdabad Useful Link Link to Careers Site: Click HERE HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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2.0 - 6.0 years

3 - 4 Lacs

Mumbai

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Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

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2.0 - 6.0 years

3 - 4 Lacs

Mumbai

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Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

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2.0 - 5.0 years

3 - 4 Lacs

Pune

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Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

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11.0 - 19.0 years

32 - 40 Lacs

Hyderabad

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You strive to be an essential member of a diverse team of visionaries dedicated to making a lasting impact. Don t pass up this opportunity to collaborate with some of the brightest minds in the field and deliver best-in-class solutions to the industry. As a Senior Lead Data Architect at JPMorgan Chase within the Consumer and Community Banking Data Technology, you are an integral part of a team that works to develop high-quality data architecture solutions for various software applications, platform and data products. Drive significant business impact and help shape the global target state architecture through your capabilities in multiple data architecture domains. Job responsibilities Represents the data architecture team at technical governance bodies and provides feedback regarding proposed improvements regarding data architecture governance practices Evaluates new and current technologies using existing data architecture standards and frameworks Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors Design secure, high-quality, scalable solutions and reviews architecture solutions designed by others Drives data architecture decisions that impact data product platform design, application functionality, and technical operations and processes Serves as a function-wide subject matter expert in one or more areas of focus Actively contributes to the data engineering community as an advocate of firmwide data frameworks, tools, and practices in the Software Development Life Cycle Influences peers and project decision-makers to consider the use and application of leading-edge technologies Advises junior architects and technologists Required qualifications, capabilities, and skills 7+ years of hands-on practical experience delivering data architecture and system designs, data engineer, testing, and operational stability Advanced knowledge of architecture, applications, and technical processes with considerable in-depth knowledge in data architecture discipline and solutions (e. g. , data modeling, native cloud data services, business intelligence, artificial intelligence, machine learning, data domain driven design, etc. ) Practical cloud based data architecture and deployment experience, preferably AWS Practical SQL development experiences in cloud native relational databases, e. g. Snowflake, Athena, Postgres Ability to deliver various types of data models with multiple deployment targets, e. g. conceptual, logical and physical data models deployed as an operational vs. analytical data stores Advanced in one or more data engineering disciplines, e. g. streaming, ELT, event processing Ability to tackle design and functionality problems independently with little to no oversight Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state data architecture Preferred qualifications, capabilities, and skills Financial services experience, card and banking a big plus Practical experience in modern data processing technologies, e. g. , Kafka streaming, DBT, Spark, Airflow, etc. Practical experience in data mesh and/or data lake Practical experience in machine learning/AI with Python development a big plus Practical experience in graph and semantic technologies, e. g. RDF, LPG, Neo4j, Gremlin Knowledge of architecture assessments frameworks, e. g. Architecture Trade off Analysis

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3.0 - 5.0 years

2 - 4 Lacs

Bangalore/Bengaluru

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Tally Entry Pertaining to Sales, Purchase and Banking. File GST, PF, ESI, PT & TDS Handle all day to day account related work Prepare Invoices, handle docs Banking transactions Prepare internal reports & track expenses Cash & Bank Reconciliation Required Candidate profile Excellent interpersonal skills, written and verbal Ability to do multitask an prioritize effectively. Languages: Must be proficient in English & should be able to speak in Hindi

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2.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka

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The Data/Information Mgt Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. Analytics & Information Management AIM is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast-growing organization working with Citi businesses and functions across the world. Client Remediation Analytics The Client Remediation – Data Analyst, accomplishes results through the management of professional team that Integrates subject matter and industry expertise within a defined area. The candidate is expected to contribute to standards around which others will operate and would require to develop in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. The candidate should possess communication and diplomacy skills that are required to guide, influence, and convince others, in particular colleagues in other areas and Regulators. He/She has responsibility for volume, quality, timeliness, and delivery of end results of an area. Involved in short-term planning resource planning. Indirect responsibility of a cross-functional team to identify and validate client population analytics for issues requiring client remediation and remuneration. Data/Information Mgt Analyst The Data/Information Mgt Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the sub function/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Responsibilities: CRX team manages the analysis of the customer remediation issues for NAM Lines of Business ( Cards, Retail bank, Mortgage & Ops). The critical areas of work are : Remediation analysis : Execution of the comprehensive data remediation approach on Customer issues due to gaps observed in policies and governance, Self-identified, or through IA. Impact assessment : Identification of size of the customers and the dollar amount impacted due to these issues. Issue Management & Root cause analysis : Identifying the issues and reasons for the issues by leveraging analytical methods. Audit Support : Tracking implementation plans and providing data evidence, artifacts for audit completion. Daily deliverable of routine and defined outputs, while at the same time developing knowledge of the broader context in which the work is being performed. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: At least 2-5 years relevant experience Ability to think strategically and the ability to engage resources outside of their direct control to achieve objectives Know-how on analytic tools (SAS E-miner, Knowledge Seeker, SPSS etc.) Big data and machine learning experiences are (R, Python etc.) a plus Tools and Platforms: Business Analysis, Requirement Gathering, Data Analysis Exposure in SAS, SQL, RDBMS Proficient in MS Excel, PowerPoint, and VBA Jira, Bitbucket Domain Skills: Good understanding of banking domain and consumer products (cards, Retail Banking, Deposit, Loans, Wealth management, Mortgage, Insurance, etc.) is preferred. Other Info: Education Level: Bachelors/University degree or equivalent experience/ Engineering/ MBA from a premier institute Overall experience of 2-5 years with experience in Data Analyst role. Experience in Banking Industry is a plus. Job Category: Decision Management Schedule: Full-time Working days: Hybrid - Minimum 3 days in office in a week (adherence to CITI HWW policy) Shift: Regular Local Working Hours (aligned with NAM overlapping working hours) This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - Job Family Group: Decision Management - Job Family: Data/Information Management - Time Type: Full time - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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0.0 - 2.0 years

0 Lacs

Chennai, Tamil Nadu

Remote

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The Applications Development Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements Identify and analyze issues, make recommendations, and implement solutions Utilize knowledge of business processes, system processes, and industry standards to solve complex issues Analyze information and make evaluative judgements to recommend solutions and improvements Conduct testing and debugging, utilize script tools, and write basic code for design specifications Assess applicability of similar experiences and evaluate options under circumstances not covered by procedures Develop working knowledge of Citi’s information systems, procedures, standards, client server application development, network operations, database administration, systems administration, data center operations, and PC-based applications Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 0-2 years of relevant experience Experience in programming/debugging used in business applications Working knowledge of industry practice and standards Comprehensive knowledge of specific business area for application development Working knowledge of program languages Consistently demonstrates clear and concise written and verbal communication Education: Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. The Applications Development Intermediate Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. We are looking for Full Stack Engineering Developer to design, develop, and test application modules in Java and Angular. Java, Angular and IBM OpenPages are used for internal audit systems as a tool for audit lifecycle activities. The candidate should be independent in the design and development of business modules using Java and related components. The role demands an understanding of standard development practices and implementation strategies. This role involves working as a part of distributed teams and demands writing, communication, time-management skills along with good technical skills. Responsibilities: Design, develop, and test audit functionalities with Java Collaborate with team members in the implementation of solutions Communicate with business and technology stakeholders Work in a Scrum team Work closely with other team members, onsite and remote to ensure consistent approach to development is used within the application. Engage in architecture definition of new processes and review existing processes for improvements. Support all products within functional area, from design to implementation and ongoing performance according to business need. Provide technical leadership in the design of highly complex systems. Develop and advocate for new solutions to undefined system needs, where no solution is available within the technical community. Impact the engineering function by contributing to technical direction and strategic decisions. Mentor junior team members and allocate work. Able to direct teams on how to develop and deliver systems that are efficient with resource usage such as hardware, runtime, performance, load, and memory requirements. Required to support situations in which end user consultation is required to identify system function specifications and incorporate them into overall system design and delivery. Additionally, utilize comprehensive knowledge of multiple areas within technology to achieve technological objectives. Have a comprehensive understanding of the business domain, the systems, and the products in your space. Understand their accountabilities, boundaries, limitations, scale factors and the reasons behind architectural decisions. Provide a long-term perspective for business and technology choices; using technical judgment to vet architecture as required. Assist in the planning and managing of application development assignments generally involving large budgets, cross functional projects or multiple projects. This includes effectively understanding and analyzing both technical and business risks and impact. Expected to effectively communicate those risks to the business owners, so that they can make informed decisions. Accountable for providing guidance on architecturally significant efforts during the preplanning phase, and ensuring principles and best practices are followed prior to initiation of work. In doing so, closely watch and evaluate Digital roadmaps, including impacts to support upcoming journeys. Accountable for the overall strategy and for driving the teams inside and outside of your organization to deliver expected results. Drive mindful discussion with business and technical stakeholders that lead to timely decisions. Participate in discussions to drive smart trade-off decisions that balance efforts, delivery timelines, features, and technical constraints. Identify and remove blockers and always find the path forward in challenging situations. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-5 Years of relevant experience in the Banking Industry Strong / Intermediate level experience in Applications Development role - Full stack (e.g. Java, J2EE, Angular JS, SQL, Spring, Hibernate, ReactJS, NodeJs, Oracle, CICD Pipelines(Docker/Containers)) Strong fundamentals of OOPS (Object Oriented Programming Standards) Concepts, Data Structures, and Algorithms Ability to write "Clean code" using Core Java, JEE, Collections, Multithreading Should be familiar of developing and architecting integrated solution with non-functional requirements like scalability, high availability, consistency Experience with Spring Framework - Spring Boot, Microservices at the minimum, plus experience with additional tools/frameworks/components from the Spring tech stack is highly desirable Strong experience with API and Web Services development using REST protocols Must have a good understanding of Unit testing, test coverage Ability and willingness to work across multiple tools, frameworks, and technology stacks Good working knowledge of source code control tools and technologies is a must Consistently demonstrates clear and concise written and verbal communication Demonstrated problem-solving and decision-making skills Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Education: Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - Job Family Group: Technology - Job Family: Applications Development - Time Type: Full time - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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0.0 years

1 - 2 Lacs

Kolhapur, Maharashtra, India

On-site

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We have urgent behalf opening in Finance Company ( company pay roll ) Fresher Graduate can apply 12th pass / diploma holder with BFSI sales / Finance sales exp. can also apply age - 32 years max. Own vehicle mandatory Driving license mandatory Male /Female any one can apply salary Package - 1.9 - 2.34 Lpa + Riemb ( petrol conv. ) given by company + incentive Locations - Sane Guruji / Vasahat / Nesari / Gargoti / Peth Vadgaon / Sangli / Jath / Shirala / Kavthe Mahakal / Khanapur / Tasgaon Job Description : Sales the group loan to the customers Meet on daily behalf and maintain data guide customer regarding benefits of Micro - loan Reporting time - Early morning Share with your friends Interested one share resume at 9871885026

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3.0 years

0 Lacs

Bengaluru, Karnataka

Remote

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Company Profile: Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: Wintel VMWare Admin L3 Position: Senior Systems Engineer/Lead Analyst Experience: 7+ yrs Category: IT Infrastructure Main location: Bangalore Position ID: J0625-0316 Employment Type: Full Time Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience. Job Description: Minimum 7 years of experience in remote infrastructure management 6+ years working experience supporting AD & ADFS Should have L3+ level knowledge on Active Directory Managing/troubleshooting capabilities of FSMO roles and functions of Active Directory. Should have strong knowledge on DNS and DHC. Should have working knowledge on Azure Active Directory, Federation services. Should have strong knowledge on certificate management Sound knowledge on Windows Infrastructure like File Server, Print Server, Windows Teaming, Widows HA Cluster Services. Knowledge on AD/DNS/ADFS, Power shell scripting Should possess experience on restoring AD objects, replication of AD sites and Services Responsible for resolving all technical incidents escalated by the L-2 team Analyze Change Request; review change requests with the client & stake holders; validate the information and execute - High complexity; Critical & Emergency Changes Participate in Problem Management review meetings and provide root cause analysis Ability to handle and drive Incident Review bridges by identifying potential Problems; recommend solutions to be implemented Responsible for SLA compliance & Availability of Services Communicate effectively (verbal and written) and clearly within the team and with all the stakeholders Good knowledge on ITIL process Technical Certification a must on two technologies (Windows/Vmware/AD) Possess ITIL certification On call schedule and week end change schedule participation Must have Skills : Minimum 7 years of experience in remote infrastructure management 6+ years working experience supporting AD & ADFS Should have L3+ level knowledge on Active Directory Managing/troubleshooting capabilities of FSMO roles and functions of Active Directory. Should have strong knowledge on DNS and DHC. Should have working knowledge on Azure Active Directory, Federation services. Should have strong knowledge on certificate management Good to have Skills : Excellent customer interfacing skills. Excellent written and verbal communication skills. Participating in Daily Standups and weekly reviews Strong attention to detail and outstanding analytical and Problem-solving skills. Understanding of Business, emerging technologies in relevant industry (Banking/CIAM ) , strong understanding of trends (market and technology) in areas of specialization. CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. Life at CGI: It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons Come join our team, one of the largest IT and business consulting services firms in the world Your future duties and responsibilities Required qualifications to be successful in this role Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

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10.0 years

0 Lacs

Hyderabad, Telangana

On-site

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Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary: As a Payment Lifecycle Associate within JPMorgan Chase, you will be integral to maintaining the company's strength and resilience. You will be part of the Sanctions Escalations team, which is essential in executing the firm's compliance mission by adhering to the requirements and standards of the Firm's Enterprise-Wide Anti-Money Laundering and Sanctions programs. Furthermore, the team supports Global Corporate and Investment Banking payments responsibilities to safeguard the organization and meet the Bank’s sanctions-related regulatory requirements. Job Responsibilities: Understand and implement Global Sanctions standards, guidelines, policies, and procedures. Perform research on transactions stopped on the firm’s sanctions screening systems to establish true matches to sanctioned entities. Review transactions for potential sanctions issues. Conduct necessary research and queries to determine sanctions requirements across regions. Take initiative to find information to substantiate opinions. Provide recommendations on Sanctions processes where required. Substantiate opinions and dispositions with adequate documentation. Participate in and promote projects implementing OFAC/Sanctions initiatives, including quality control, procedure reviews, and screening processes for new business initiatives. Strive to maintain throughput and quality targets. Document and escalate issues and concerns to Senior Management. Understand all risk and controls partners as they pertain to the team. Required Qualifications, Skills and Capabilities: A minimum of 10 years experience working in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance Ability to maintain high quality in a risk intensive environment Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time Excellent interpersonal skills necessary to work effectively with colleagues and senior management. Strong relationship building skills to influence/negotiate desired outcome Ability to deep-dive and investigate issues to see a successful resolution and broker the solution to applicable key managers. Knowledge of SWIFT messaging and payment transactions . Demonstrate cross-line of business knowledge of banking systems and products Experience with the build out and execution of a new team or procedures, ability to identify risks and issues and successfully navigate through to completion Possess strong computer skills: Microsoft Office Suite including Excel, Word and PowerPoint Payment Operations/AML/OFAC or Compliance experience mandatory The role holder will be required to operate flexible working hours to cover early starts and/or late finishes as demanded by the business Bachelor’s degree in finance or any similar disciplines

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7.0 years

0 Lacs

Noida, Uttar Pradesh

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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Associate Client Advisor Be part of our international team, apply today and join our award-winning Fortune 500 company! An opportunity has arisen for an individual with proven business analysis and client consulting experience in payments cards and/or banking industry to join our PRIME Business Solution Architect team in Noida, India. The Associate Client Advisor will lead and manage the business requirements gathering and planning meetings/conference calls/workshops with an objective to elicit, analyze, document, and communicate business requirements of systems to stakeholders. The Associate Client Advisor may also lead a team of business analysts for assigned projects. The Advisors primary role is to define and understand the clients business needs. They will provide expert advice and consultation on best practices to meet those needs while enhancing the clients future operational efficiency and effectiveness. This includes taking ownership of the business requirements for projects, ensuring the proper documentation and management of requirements, and offering guidance and support to both clients and internal teams throughout the entire project lifecycle. This lifecycle includes activities such as gathering and documenting requirements, managing those requirements, performing analysis, and validating the solution. Additionally, the Advisor will provide system and product consultancy support to clients, helping them better understand the systems features and functionalities. This involves managing client expectations around the solutions capabilities, making recommendations for usage, and ensuring that the solution aligns with the clients needs and goals. Essential requirements: 7+ years relevant experience in business requirements analysis, gathering, documentation and validation for software projects Experience in the Card Payments / Banking and Finance industry. Candidates with significant card payment industry experience in business analysis may be considered for more senior roles Educated to degree level in Computer Science, MIS or Business-related field Conversant with Productivity tools like MSWord/Google Docs, MS Excel/Google Sheets, MS PowerPoint/Google Slides, MS Visio/Lucid Charts. Ability to communicate clearly and concisely and to interact with both Business and IT partners to define, understand and evaluate business requirements Must be a team player with excellent interpersonal and relationship skills Flexibility to travel to client premises Excellent spoken and written English communication skills. Desirable requirements for the role: Bankcard industry knowledge Understanding of data structures Professional experience working with end-users to meet business needs Professional experience demonstrating transferable skills for business analysis Working towards or in possession of a business analysis professional qualification e.g. IIBA or BCS). Experience in leading and managing small team of business analysts on requirements gathering Experience in a client advisory/consultancy role in a IT environment. What we offer: Challenging, interesting work in a truly international environment The opportunity to learn and develop from an experienced team A culture focused on people where every individual contributes and makes a difference A friendly working environment, with a strong sense of camaraderie Competitive salary and benefits packages. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected] .

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1.0 - 6.0 years

2 - 5 Lacs

Nasik/Nashik

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-Manage all accounting transactions -Handling bank payments, GST Tax Slab, taxes and prepare tax returns, Audit Work, Balance Sheet -Handle monthly, quarterly and annual closings -Handling Excise audit, purchase and sales audit -Male Perks and benefits No boundaries for right fit

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1.0 - 5.0 years

4 - 5 Lacs

Pune

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Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606553812 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

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0 years

0 - 0 Lacs

Lig Colony, Indore, Madhya Pradesh

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Key Responsibilities: Proactively reach out to potential leads and convert them into active clients. Explain the account opening process clearly and assist clients in completing documentation and KYC requirements. Guide clients through broker platform registration (e.g., MT4/MT5). Follow up regularly to ensure clients fund their trading accounts. Coordinate with broker partners to resolve onboarding issues or delays. Maintain accurate records of client progress in CRM and report daily/weekly updates to the team lead or manager. Educate clients on basic platform use, signal access, and trading readiness. Act as the first point of contact for new clients and ensure a positive onboarding experience. Qualifications: Minimum Graduate or Post Graduate. Experience in sales, client onboarding, or brokerage services (Forex/Comex preferred). Excellent communication and interpersonal skills. Basic understanding of trading platforms (MT4, MT5, etc.) and brokerage operations is a plus. Goal-oriented, organized, and self-motivate. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Work Location: In person

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0 years

0 - 0 Lacs

Mumbai, Maharashtra

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A large-mid size CA firm in Mumbai requires Fresh Commerce Graduates as Junior Audit & Accounts Trainees.The firm has been in existence over 3 decades and has been well known in the Banking and Financial Sector, with a number of MNCs and prominent Private Sector entities as its client. The candidate should: - be a fresh Commerce Graduate , - should have a very good academic record with over 75% marks in SSC/HSC/Graduation, - should have a good command over spoken and written English, -have a good personality, be confident, possess good communication and interpersonal skills For the right candidate the remuneration will not be a constraint including the growth prospects. Training would be imparted to the selected candidates and they would get good experience in Accounts on Tally, GST, Payroll, Incometax (TDS returns filing and payment, compilation of tax audit details, Advance tax, etc. at firm level and compliance with all labour laws like Provident Fund (including payments,returns filing, etc., ESIC including Payments, returns, etc., PT (including payments, returns, etc., Statutory Staff Welfare fund payments and other labor laws . Interested candidates may apply at an earliest. Job Type: Full-time Pay: ₹15,500.00 - ₹16,000.00 per month Benefits: Provident Fund Schedule: Day shift Evening shift Work Location: In person

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5.0 years

0 Lacs

Bengaluru, Karnataka

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Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things. Job Title: Data Scientist Location : Bangalore Business & Team: RBS Decision Science Impact & contribution: The Data Scientist will use technical knowledge and understanding of business domain to own and deliver moderate or highly complex data science projects independently or with minimal guidance. You also will engage and collaborate with business stakeholders to clearly articulate findings to solve business problems. Roles & Responsibilities: Lead data-driven initiatives, from problem formulation to model deployment, leveraging advanced statistical techniques and machine learning algorithms. Drive the development and implementation of scalable data solutions, ensuring accuracy and reliability of predictive models. Collaborate with business stakeholders to define project goals, prioritize tasks, and deliver actionable insights. Design and execute experiments to evaluate model performance and optimize algorithms for maximum efficiency. Develop and deploy production-grade machine learning models in cloud-based and on-prem platforms. Lead cross-functional teams in the design and execution of data science projects, ensuring alignment with business objectives. Stay abreast of emerging technologies and industry trends, continuously enhancing expertise in data science methodologies and tools. Drive innovation by exploring new approaches and techniques for solving complex business problems through data analysis and modelling. Mentor junior team members, providing guidance on best practices and technical skills development. Strongly support the adoption of data science across the organization. Identify problems in the products, services and operations of the bank and solve those with innovative research driven solutions. Essential Skills: Strong hands-on programming experience in Python (mandatory), R, SQL, Hive and Spark. 5+ years of experience in above skills Ability to write well designed, modular and optimized code. Knowledge of H2O.ai, GitHub, Big Data and ML Engineering. Knowledge of Snowflake, AWS, Azure etc. Knowledge of commonly used data structures and algorithms. Solid foundation of Statistics and core ML algorithms at a mathematical (under the hood) level. Must have been part of projects building and deploying predictive models in production (financial services domain preferred) involving large and complex data sets. Experience in Data Science in Pricing, Credit Risk, Marketing, Campaign Analytics, Ecommerce Retail or banking products for retail or business banking is preferred. Good to have: Knowledge of Time Series, NLP and Deep Learning and Generative AI is preferred. Good to have: Knowledge and hands-on experience in developing solutions with Large Language Models. Good to have: familiarity with agentic coding such as Roo code and Cline Built and deployed large scale software applications. Understanding of principles of software engineering and cloud computing. Strong problem solving and critical thinking skills. Curious, fast learning capability and team player attitude is a must. Ability to communicate clearly and effectively. Demonstrated expertise through blogposts, research, participation in competitions, speaking opportunities, patents and paper publications. Most importantly - ability to identify and translate theories into real applications to solve practical problems. Education Qualifications: Bachelor’s degree in Engineering Or Master’s degree Or Ph.D. in Data Science/ Machine Learning/ Computer Science/ Computational Linguistics/ Statistics/ Mathematics/Engineering. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 02/07/2025

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0 years

0 - 0 Lacs

Karapakkam, Chennai, Tamil Nadu

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DEAR CANDIDATE, one of a leading private bank is looking for a banking executive for their day to day operations. English - fluent , Hindi -intermediate Qualification - Any degree Experience - fresher / 1-4 yrs exp Location - karapakkam , OMR, Chennai Answer inbound calls and assist customers with their Queries/Request/Complains. · Raise Request & Complaints on behalf of the customer in the CRM tool. · Generate leads and educate customers about new products & their benefits. · Maintain and adhere to compliance guidelines · Capture problem indicators, highlight and suggest improvement · Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy · Maintain adequate knowledge levels on products, processes and systems used · Ensure sales target are met · Skills Required: o Excellent verbal communication skills o Ability to comprehend, capture as well as interpret basic customer information o Strong customer service focus o Knowledge of Banking / Credit cards preferred Skills Required: Excellent verbal communication skills Ability to comprehend, capture as well as interpret basic customer information Strong customer service focus Knowledge of Banking / Credit cards preferred Work Timings : Shifts (Starting 6.30 am), Open to work in shifts / rotational offs (For Female shift window will be 8:00 am to 8:00 pm) Languages Required : English + Hindi (compulsory). Job Type: Permanent Pay: Up to ₹25,000.00 per month Benefits: Leave encashment Schedule: Day shift Application Question(s): Do you know hindi and english Education: Bachelor's (Required) Work Location: In person

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0 years

0 Lacs

Bengaluru, Karnataka

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Job description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Subject Matter Expert Principal responsibilities Implement and monitor controls across exceptions, reconciliations, quality assurance and pairing & matching. Mitigate under-reporting, over-reporting, and mis-reporting risks identified by controls. Escalate identified issues and work with various stakeholders to implement strategic solutions. Create management information dashboards to highlight key performance indicators and risk indicators. Respond to counterparty queries and exchange information for accurate reporting. Manage audit and business queries within agreed Service Level Agreement response time. Create requirements for IT/regulatory change solutions and test them for business acceptance. Requirements A degree in banking / finance / risk management. Understanding of end-to-end trade lifecycle and characteristics of typical OTC Derivative products. Excellent written and verbal communication skills Intermediate knowledge of MS excel and other MS office applications. Knowledge of ETL tools (QlikView, Power BI) Coding skill in VBA, Python, SQL. Proficiency in project management and workflow tools (JIRA, MS projects, MS SharePoint, Confluence) Prior experience with managing internal/external audit. Financial Risk Manager (FRM ®) Certification – GARP You’ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. ***Issued By HSBC Electronic Data Processing (India) Private LTD***

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0 years

0 - 0 Lacs

Salt Lake, Kolkata, West Bengal

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Job Description for a Banking Executive role, specifying the requirement for female candidates and excellent English communication skills: Job Title: Banking Executive (Female Candidates Only) Location: Kolkata Salt Lake Experience: (Freshers can apply) Qualification : Graduate with more than 50% marks. Salary: 27000 - 32000. Job Description: We are hiring female candidates for the role of Banking Executive . The ideal candidate should have excellent communication skills in English and a customer-friendly attitude. This role involves client interaction, handling basic banking operations, and providing assistance to walk-in customers. Key Responsibilities: Greet and assist customers with their banking needs Handle customer queries and provide accurate information Maintain records and update customer data Coordinate with internal teams for smooth operations Promote a positive image of the bank Requirements: Only female candidates may apply Strong command of English (spoken and written) Minimum qualification: Graduation Basic computer knowledge Professional appearance and attitude Job Types: Full-time, Permanent, Fresher Pay: ₹26,000.00 - ₹32,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

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3.0 years

0 - 0 Lacs

Udaipur, Rajasthan

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Candidate having Operation and Bfsi Sales experience both 6 months to 3 year JOB Roles & Responsibilities To source Loan clients in line with the business plan and target. Creating and maintaining strict credit discipline and ensuring zero default in recovery. Monitor the Loan portfolio-conduct loan utilization checks and regular monitoring visits. Ensure compliance with policies, procedures & practices and continuously contribute to their improvement. Accurate and timely record keeping and reporting. Understanding customer needs and responding to customer queries & issues to ensure customer satisfaction. Completion of loan contracts by explaining provisions to applicant; obtaining signature and notarization; collecting fees. Any other task assigned to you from time to time. Requirement Educational Qualification : Graduate in any discipline is required. Age Limit : Up to 30 years Driving License and Vehicle is mandatory and source the candidate from the nearby location. Job Type: Full-time Pay: ₹17,500.00 - ₹32,000.00 per month Schedule: Day shift Application Question(s): Do you have minimum 6 months of experience in BFSI Sales and Banking Operation? Language: English (Preferred) Hindi (Preferred) Work Location: In person

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0 years

0 - 0 Lacs

Malad, Mumbai, Maharashtra

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We are urgently hiring for "Customer Service Executive" in Malad west Mindspace. Salary- 26k to 34k + plus incentives + OT Hsc with 6months or Graduate fresher will do. Requirements: Excellent verbal and written communication skills in English. Strong customer service orientation with a passion for helping others. Ability to work independently and as part of a team. Flexibility to work on a night shift schedule (5 days on, 2 days off). Basic computer skills and proficiency in using customer relationship management (CRM) software. Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Supportive and collaborative work environment. Flexible work arrangements. Contact- HR Payal- 9137347692 Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹36,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Schedule: Night shift Rotational shift UK shift US shift Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Work Location: In person

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1.0 - 6.0 years

3 - 6 Lacs

Bengaluru

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Warm Greetings From Rivera Manpower Services, Job Title: Practioner Banking TransactionsLocation: Bangalore (UK Shifts) About the Role: We are hiring for a leading UK bank to support UK customers in various banking transactions. We welcome applications from both freshers and experienced professionals who bring excellent communication skills, logical thinking, and the ability to work UK shifts. This role is vital for delivering exceptional customer service and ensuring smooth banking operations. Key Responsibilities: Customer Assistance: Provide top-notch support to UK banking customers via phone, email, and chat. Assist with everyday banking transactions, including account queries, fund transfers, and statement requests. Resolve customer issues in a timely and efficient manner. Service Excellence: Maintain a high standard of customer service by following bank procedures and compliance requirements. Identify opportunities for process improvements to enhance customer satisfaction. Address and resolve complaints professionally, escalating issues to senior management as needed. Communication & Collaboration: Use excellent verbal and written communication skills to clearly explain processes and resolve queries. Collaborate with cross-functional teams (e.g., technical support, operations) to resolve customer issues. Provide feedback for service improvement initiatives and contribute to team discussions. Shift & Process Adherence: Work in UK shifts to ensure support coverage during peak banking hours. Adhere to internal guidelines and regulatory standards. Maintain accurate and detailed records of customer interactions for compliance and quality purposes. Education: Freshers: A relevant graduate degree is preferred. Experienced: Minimum 1-year experience in international voice customer service Skills: Excellent Communication: Both written and verbal, with a clear command of English. Logical Thinking: Ability to analyze situations and make sound decisions quickly. Customer Focus: A proactive approach to handling queries and resolving issues. Ability to work in a fast-paced environment and adapt to changing customer needs. Basic understanding of banking operations and financial products is a plus. Additional Requirements: Comfortable working in UK shifts. Strong computer literacy and experience using CRM systems will be advantageous. A commitment to continuous improvement and learning new processes. Competitive salary and benefits package. Exposure to a reputable financial institution with a dynamic work environment. Training and development opportunities to enhance your career growth. A collaborative and supportive team environment. How to Apply: Call and book your interview slot immediately! Phone: 7829336034 / 9986267393 /9380300644 /7829336202 We look forward to hearing from you and discussing how you can contribute to our team.

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6.0 - 10.0 years

0 Lacs

Bengaluru, Karnataka

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Location(s): Quay Building 8th Floor, Bagmane Tech Park, Bengaluru, IN Line Of Business: Banking(BANKING) Job Category: Operations Experience Level: Experienced Hire At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Assistant Director - Strategist, Customer & Market Analytics Location: Bengaluru/Gurugram, India Department: Banking Commercial Strategy Experience: 6-10 years We are seeking a commercially savvy and insight-driven Strategist to join Moody’s Banking Commercial Strategy team. This role is ideal for a data-oriented professional with a strong grasp of how analytics, software, and AI create value in a B2B context. You will drive pricing strategy, customer and market intelligence, and performance analytics to support go-to-market execution and commercial growth. Key Responsibilities 1. Pricing Strategy & Commercial Models Develop and refine pricing frameworks, including value-based, usage-based, and tiered models. Benchmark pricing strategies across the data and AI ecosystem (e.g., subscription, API, performance-based). Evaluate pricing levers such as usage metrics (e.g., token volume, concurrency), SLAs, and value-added services. 2. Customer & Market Intelligence Analyze customer behavior, adoption trends, and sales data to uncover growth opportunities. Conduct market sizing, penetration analysis, and competitive benchmarking across regions and product lines. Support segmentation strategies based on workflows, use cases, and industry verticals. Define and track KPIs; deliver actionable dashboards and insights to senior leadership. 3. Data Infrastructure & Reporting Design scalable reporting systems using Power BI or equivalent tools. Integrate internal and external data sources (e.g., Salesforce, market data) into a unified analytics framework. Automate data pipelines for collection, transformation, and validation to ensure data integrity and efficiency. Qualifications 6-10 years in pricing, strategy, analytics, or business intelligence, ideally in SaaS or data services. Strong understanding of B2B enterprise customers, especially in commercial banking. Familiarity with AI/data pricing models and solution packaging. Proficiency in Power BI (desktop and premium), DAX, SQL, Salesforce, and MS Office; Python is a plus. Detail-oriented with a strong commitment to data accuracy and quality. Excellent analytical and problem-solving skills; ability to distill complex data into strategic insights. Self-starter comfortable in a fast-paced, matrixed environment; experience engaging with senior stakeholders. Knowledge of Moody’s Banking solutions is a strong advantage. Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

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Exploring Banking Jobs in India

The banking job market in India is a dynamic and competitive field with a high demand for skilled professionals. With the growth of the economy and the increasing focus on digital banking, there are numerous opportunities for job seekers in this sector. Whether you are a fresh graduate looking to start your career or an experienced professional looking to advance, the banking industry in India offers a wide range of roles to suit your interests and skills.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Chennai
  5. Hyderabad

Average Salary Range

The salary range for banking professionals in India varies depending on the level of experience and the specific role. Entry-level positions such as bank tellers or customer service representatives can expect to earn between INR 2-4 lakhs per annum, while experienced professionals in roles such as financial analysts or branch managers can earn upwards of INR 10 lakhs per annum.

Career Path

In the banking industry, a typical career path may include roles such as: - Customer Service Representative - Relationship Manager - Branch Manager - Regional Manager - Chief Financial Officer

Related Skills

In addition to specific banking knowledge, professionals in this field are often expected to have skills such as: - Financial analysis - Customer service - Risk management - Sales and marketing - Data analysis

Interview Questions

  • What is the role of a bank teller? (basic)
  • How do you handle customer complaints in a banking setting? (medium)
  • Can you explain the concept of liquidity in banking? (advanced)
  • How do you stay updated with the latest banking regulations and policies? (medium)
  • What experience do you have with cross-selling banking products? (basic)
  • How would you handle a situation where a customer is unhappy with their account balance? (medium)
  • Can you discuss a time when you had to deal with a difficult customer in a previous banking role? (medium)
  • What is your understanding of the Know Your Customer (KYC) norms in banking? (basic)
  • How do you prioritize tasks when working in a fast-paced banking environment? (medium)
  • Can you explain the difference between commercial banking and investment banking? (advanced)
  • How do you ensure accuracy when processing financial transactions? (basic)
  • What is your approach to building and maintaining relationships with banking customers? (medium)
  • How do you handle confidential information in a banking setting? (basic)
  • Can you discuss a time when you had to work as part of a team to achieve a banking target? (medium)
  • What software or tools are you familiar with for banking operations? (basic)
  • How do you handle stress and pressure in a banking job? (medium)
  • Can you explain the concept of compound interest to a customer? (medium)
  • How do you stay updated with the latest trends and developments in the banking industry? (medium)
  • What is your experience with fraud prevention in a banking role? (medium)
  • How do you ensure compliance with banking regulations in your day-to-day work? (advanced)
  • Can you discuss a time when you had to make a difficult decision in a banking role? (medium)
  • How do you approach cross-functional collaboration in a banking setting? (medium)
  • What motivates you to work in the banking industry? (basic)
  • How do you see the future of banking evolving with technology? (advanced)

Closing Remark

As you explore opportunities in the banking industry in India, remember to showcase your skills and experience confidently during the interview process. With the right preparation and attitude, you can land a rewarding career in this exciting field. Good luck!

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