Banking collection Process Credicus Business Services

0.0 - 5.0 years

0 - 4 Lacs

pune, maharashtra, india

On-site

Key Responsibilities: Debt Collection: Make outbound calls to customers with overdue bank loans, credit cards, or EMIs to recover payments. Follow up on missed or delayed payments, offering feasible repayment options. Negotiate repayment plans and work with customers to clear outstanding balances while maintaining a positive customer relationship. Customer Communication: Handle inbound customer inquiries regarding overdue payments, account status, and available repayment options. Educate customers on the consequences of non-payment, including interest rates, penalties, and potential impacts on their credit score. Address customer concerns and disputes with empathy, ensuring compliance with b...

Posted 1 month ago

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Senior Manager - Collections Werize

5.0 - 10.0 years

6 - 9 Lacs

Ballari, Hubli, Belgaum

Work from Office

Role & responsibilities: Lead field collections team across North Karnataka (Hubli, Belgaum, Ballari, etc.) Ensure timely recovery of dues for unsecured/business loans Manage in-house and agency field staff (2030 members) Regularly monitor collection buckets (X to 90+) and drive resolution Conduct field audits, verifications, and handle escalated cases Prepare collection MIS reports and present to State Head Maintain compliance with legal and regulatory norms Preferred candidate profile: 610 years of experience in field collections (NBFC/Bank/Fintech) Team handling and agency management experience is a must Kannada-speaking and based in or near North Karnataka Strong understanding of loan re...

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Senior Legal Manager Varthana Finance Pvt Ltd

5.0 - 10.0 years

15 - 20 Lacs

Lucknow, Gurugram

Work from Office

Role & responsibilities Team Leadership and Team Development: Building a high-performing motivated team by working closely with the team members, coaching & mentoring, and leading them as an example Collection Management: Guiding the collections team to collect the due amounts from the customers by following a proper code of conduct Designing and circulating MIS on all aligned processes Conducting detailed background checks before appointing an agency Delinquency Management: Ensuring zero delinquencies for the branch by timely and effective collections Developing Communication / Legal letters / correspondence for the delinquent customers Tracking and sending dunning letters to delinquent cus...

Posted 3 months ago

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Collection Tele caller Enlist Management Consultants

1.0 - 5.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Collection Tele caller Qualification: Graduation is not mandatory Experience: Minimum 6 months of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact :HR Kameswari 81229 19784 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

Posted 4 months ago

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Field and Collection Executive Enlist Management Consultants

0.0 - 3.0 years

1 - 1 Lacs

Kolkata

Work from Office

Filed Collection Executive Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) contact :HR Kameswari 81229 19784 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

Posted 4 months ago

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