CEC Officer - Correspondence - Credit Cards-Customer Experience Center-Customer Service Kotak Mahindra Bank Limited

1.0 - 3.0 years

0 Lacs

thane, maharashtra, india

On-site

Graduate Minimum 1 to 2 years of experience in customer service role on email support or calls. Excellent communication skills - Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours 30 minutes shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers. Banking Backgrou...

Posted 1 week ago

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CEC Officer - Correspondence - Credit Cards-Customer Experience Center-Customer Service Kotak Mahindra Bank Limited

1.0 - 3.0 years

0 Lacs

thane, maharashtra, india

On-site

Posted 1 week ago

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Business Banking Advisor Deutsche Bank

5.0 - 10.0 years

0 Lacs

pune, maharashtra

On-site

Role Overview: As a Business Banking Advisor at Deutsche Bank, your main responsibility will be to advise and support business clients with complex credit financing needs, ensuring compliance with all applicable regulatory requirements. You will play a crucial role in identifying clients" credit needs, proposing suitable solutions, preparing credit submissions for approval, and monitoring credit exposures over the client relationship lifecycle. Additionally, you will support efforts to acquire new business, develop bespoke products/solutions, and ensure compliance with internal guidelines and regulatory requirements. Key Responsibilities: - Advising on credit-related client solutions and ass...

Posted 1 month ago

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Zonal Coordinator - Finance Maruti Suzuki

2.0 - 6.0 years

0 Lacs

mumbai, maharashtra, india

On-site

JOB PURPOSE Finance is a key enabler for retail of cars. Zonal Coordinator position looks after finance activities (both for MFIN-1 & EFIN department) for East Zone which includes Coordination with Financers Negotiating Finance schemes for different models Coordinate with Dealer, RO team and Financers for carrying out display activities Coordinate for E-Finance activities and resolution of issues (if any) Support Dealers in INF needs through discussions with Financers PRINCIPAL ACCOUNTABILITIES Maintain Finance Penetration for the zone Improve E-FIN penetration across zone Benchmark rates affecting customer sentiment SKILLS AND KNOWLEDGE Candidate from banking background Should have basic kn...

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Lead Associate - Transactional Quality WNS

2.0 - 6.0 years

0 Lacs

karnataka

On-site

The job involves completing daily quality audits as per the process requirement. As a Quality Analyst, you will be responsible for evaluating, monitoring, assessing, and improving the quality of service for Chat, Email, and Backoffice interactions. Providing feedback to agents for identified errors and conducting customer comeback analysis for errors received from clients will be part of your responsibilities. Meeting monthly sampling numbers, achieving feedback targets specified in the Quality Standard Document (QSD), and preparing team and client-related reports for quality are essential tasks. Completing Root Cause Analysis (RCA) for identified errors, ensuring adherence to ISO guidelines...

Posted 2 months ago

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