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1.0 - 5.0 years
1 - 2 Lacs
Bengaluru
Work from Office
We are seeking an experienced and motivated Telecaller to join our banking collection and loan recovery team. The role involves contacting customers over the phone to remind them of overdue payments, resolving queries, and ensuring timely recovery while maintaining a positive customer relationship. Responsibilities: Make outbound calls to customers with overdue loan/credit payments. Remind and educate customers about their payment obligations. Negotiate and persuade customers to make payments promptly. Maintain accurate records of customer interactions and follow-up actions. Escalate unresolved cases to the concerned department as per company policy. Achieve daily/weekly/monthly targets for collections. Ensure adherence to company policies and compliance norms during communication. Requirements: Minimum 1 year of experience in telecalling, collections, loan recovery, or a related field. Qualification: Graduate/10th/12th pass. Strong communication and persuasion skills in regional/local language & basic English. Ability to handle difficult conversations professionally. Target-oriented mindset with a positive attitude. Benefits: Opportunity to work with a reputed banking process. Incentives based on performance. Career growth opportunities within the organization.
Posted 3 weeks ago
0.0 - 3.0 years
0 Lacs
chennai, tamil nadu
On-site
You are hiring a Telugu Tele Collection Executive who is DRA Certified. The ideal candidate should have a qualification of at least +2 or Graduate with 6 months to 1 year of experience. This full-time permanent position is based in Kovilampakkam, Chennai. As a Tele Collection Executive, you will be responsible for bank collection tasks in person. The benefits for this role include health insurance and provident fund. You will be working in day shifts with a fixed schedule. In addition to the regular salary, there are performance bonuses and yearly bonuses available based on your work. If you meet the required qualifications and have at least 1 year of experience in bank collection, please contact the designated person at 9944135804 to apply for this position.,
Posted 3 weeks ago
1.0 - 5.0 years
1 - 1 Lacs
Kolkata, West Bengal
Work from Office
Prepare and generate Road Tax Challans as per data received from field teams. Maintain proper bookkeeping records during the assigned shift. Coordinate with field operations teams to collect data required by the management. Prepare and share periodic MIS reports. Monitor diesel usage and reconcile with consumption reports. Record and track cash and bank collections accurately. Escalate any discrepancies in field data, fuel usage, or financial records immediately. Work collaboratively with other Challan team members during shift handovers. Working knowledge of MS Word, MS Excel, and Tally, Strong attention to detail, numerical aptitude, and documentation skills, Ability to work under pressure and in a rotational shift environment, Good communication and coordination skills, Accuracy and timeliness in challan preparation, Zero-error documentation and transaction entry, Timely reporting and coordination with field teams, Submission of complete, clear, and timely MIS reports, Monitoring diesel consumption against actual usage; reporting variances immediately, Reconciliation of physical and system-based collection records, Smooth handover of responsibilities and updates to the incoming team, etc
Posted 2 months ago
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