Role Details: Department: Growth Designation: RM Employment Type: Full Time Role Summary: We are seeking a highly motivated and results-driven Relationship Manager to join our dynamic team. As a key player in our organization, you will be responsible for activating & farming partnerships and driving revenue growth. If you're proactive with a passion for exceeding targets and delivering exceptional experiences, we want to hear from you. Key Responsibilities: 1. Activation & farming: Activating newly onboard partners and driving higher share of wallet from the CAs/Brokers. 2. Revenue Achievement: Consistently achieve revenue targets as per Annual Operating Plan (AOP) by cultivating and managing relationships within the partners sales teams. 3. Partner Relationship & Engagement: Develop and maintain excellent working level relationships with the teams that belong to the partner. Drive Bandhan Life's initiatives to ensure partners sell multiple products from our portfolio. 4. Collaborative Approach: Collaborate effectively with the issuance teams to deliver superlative login & issuance experience for mapped partners. 5. Market Feedback and Sales Input: Gather and provide regular market and environmental feedback to enable decision-making. Skills required: 1. Assertive [High] 2. Communication skills [High] (should be able to connect with and motivate partner frontline to drive higher share of wallet) Qualifications & Competencies: 1. 2-5 years of experience in Insurance (preferred)/ Financial services sector 2. Bachelor's degree 3. Proven track record of exceeding revenue targets and driving business growth in a similar role. 4. Strong understanding of sales dynamics and experience managing relationships. 5. Excellent communication and interpersonal skills. 6. Self-motivated with a high level of initiative and a results-driven approach
This is a high-impact role for someone who thrives at the intersection of data science and business strategy, and is passionate about applying AI to make life insurance more accessible, personalized, and efficient. A skilled and business-oriented Data Scientist to join Data Science & Analytics team and drive data-led decision-making across the life insurance value chain. To solve key business problems such as improving customer acquisition, underwriting, cross-sell, persistency, and claims using advanced analytics and AI (and GenAI). To collaborate with cross-functional teams including Product, Sales, Marketing, Risk, and Actuarial to build predictive models, segment customers, optimize campaigns, and design intelligent automation solutions. To extract insights from complex datasets, creating machine learning pipelines, and deploying scalable models that directly impact business growth and efficiency. Key Focus Areas: To drive data-driven strategy, solving business problems using data & decision science Be actively involved in taking key decisions for the company, charting out how we play in the competitive landscape. To Chalk out Analytical solutions and strutured approach, to solve complex business problems To identify friction points for the customers, and producing innovative ideas/solutions To analyze structured and unstructured data to generate actionable insights, to derive insights & actionables to steer business. To collaborate with Business stakeholders such as Product, Marketing, Sales, Risk, Underwrting, Customer Service and Actuarial teams, to make tangible business impact leveraging data and AI To Develop statisitcal/predictive/ ML & GenAI models, if required, to solve the business problem Qualifications & Competencies: A problem solver at heart, first-principles thinker, enjoy challenging status quo, coming up with non-traditional solutions to traditional problems, love numbers, are married to technology and have a bias for action. 4-8 years of hands-on and strong experience in core Advanced Analytics, Data Science, and Predictive Modeling/ML/AI & GenAI Proficiency in statistical data analysis and modeling tools such as SQL, Python and respective libraries Good knowledge of statistics and predictive modeling concepts Experience in Amazon Web Services (Lamda, SNS, SQS, RDS, EC2, KMS, etc.) environment, Sagemaker and QuickSight preferred Insurance, other banking/financial industry, FinTech, HealhTech experience preferred Understanding of Credit Risk Assessment, alternate risk scoring, credit profiling & segmentation, dynamic pricing model based on risk profile, fraud prevention preferred. Understanding of Google Analytics suite, Google Cloud & BigQuery preferred. Minimum Bachelor's degree in Engineering/Technology / Statistics or MBA from a premium B school
About the Role Were looking for an experienced and driven Sales Contact Center Manager to lead our life insurance contact center operations. You will be responsible for driving online sales conversions, managing a high-performing telesales team, and ensuring a seamless experience for every customer who engages with us over the phone. This is a high-impact role that blends team leadership, sales accountability, and customer engagement. Key Responsibilities Oversee day-to-day operations of the contact center, ensuring sales targets and SLAs are met Lead, coach, and guide the telesales team to drive issuance and improve conversion rates Monitor lead quality and pipeline progression using the Lead Management System (LMS) Regularly monitor sales calls to ensure quality, adherence, and effective pitch delivery Personally interact with select customers for post-sale feedback, testimonials, and experience audits Handle customer escalations tactfully, ensuring timely resolution and superior service recovery Analyze team performance metrics and implement process improvements and training where needed Work closely with the D2C sales lead and cross-functional teams to align sales operations with broader business goals Who You Are 4-5 years of experience in managing contact center/telesales teams, with mandatory experience in life insurance sales Strong understanding of the online life insurance buying journey and digital funnel management Hands-on experience working with CRM and Lead Management Systems Proven track record of managing escalations, maintaining high service quality, and conducting call audits Comfortable speaking with customers directly to gather insights and improve experiences Strong operational rigour, team leadership, and problem-solving skills
Role Overview We are seeking a highly motivated and customer-centric Sales Executive to join our in-house Direct-to-Consumer (D2C) sales team. The incumbent will be responsible for driving life insurance sales through tele-assisted channels, ensuring a seamless customer experience and strict adherence to internal and regulatory processes. This role is ideal for professionals with prior experience in online life insurance sales who are looking to grow within a digitally driven and performance-oriented environment. Key Responsibilities Conduct telephonic conversations with potential customers to understand their insurance needs and recommend appropriate solutions. Drive the end-to-end sales process, from lead engagement to policy issuance, through digital and tele-assisted modes. Ensure full compliance with internal guidelines and regulatory standards across all customer interactions and documentation. Maintain accurate and timely updates within the Lead Management System (LMS) for all assigned leads. Coordinate with cross-functional teams including underwriting, operations, and customer service to facilitate prompt policy issuance and resolution of queries. Stay up to date with new insurance products in the market and ability to perform benchmarking activities Candidate Requirements Experience: 1-3 years of experience in life insurance sales, preferably via online or D2C channels. Product Knowledge: Proficient in selling a broad range of life insurance products, including Term, ULIP, Savings, Retirement, and Money-back plans. Process Knowledge: Strong understanding of insurance sales workflows, policy documentation, and compliance requirements. Technical Proficiency: Comfortable working with Lead Management Systems and CRM tools.
Role Details: Department: Actuarial Pricing (Group) Employment Type: Permanent Key Focus areas: Generate Quotation for Credit Life, MFI, Group Term Products Attending to scheme related queries from sales, Product and other departments. Preparation of calculators to aid scheme set up. Monitoring the mix of scheme portfolio and give insights to seniors in the team. Evaluate various reinsurance quotes and maintaining reinsurance relationship. Maintain Group MIS Ensure to meet the deliverable timelines. Qualifications & Competencies: Graduate/post-graduate. 0-2 years of work experience in the Actuarial team (Group pricing preferably) of a life insurance company 3 to 5 Actuarial papers (non-mandatory) Good understanding of life insurance products. Understanding of product related regulation and regulatory environment Good Knowledge of MS Excel & VBA. Good communication skill.
Company Description At Bandhan Life, we simplify life insurance to make it easy to understand, simple to buy, and straightforward to claim. Our team is empowered to pursue entrepreneurial passions, achieving success while continuously evolving and growing. Bandhan Life revolutionizes the future of life insurance in India by securing millions and enabling dreams, building trust and safety one policy at a time. Join us on this journey to a more secure tomorrow. Bandhan Life, formerly known as Aegon Life, remains your reliable partner in financial security. Role Description This is a full-time, on-site role for a Relationship Manager located in Surat. The Relationship Manager will be responsible for building and maintaining strong relationships with clients, managing client portfolios, and providing personalized financial advice. Daily tasks will include reaching out to potential clients, conducting market research, organizing client meetings, and collaborating with cross-functional teams to deliver exceptional service and solutions to our clients. The Relationship Manager will also ensure client satisfaction and retention by addressing their needs and solving any issues that arise. Qualifications Communication and Interpersonal Skills: Excellent verbal and written communication skills, ability to build and maintain relationships Financial Acumen: Understanding of financial products and services, experience in providing financial advice Customer Service: Strong client service orientation, ability to address client needs and resolve issues promptly Organizational Skills: Ability to manage multiple client portfolios, organize meetings, and conduct market research Team Collaboration: Ability to work effectively with cross-functional teams Entrepreneurial Spirit: Self-motivated, proactive, and able to pursue and achieve success independently Relevant Experience: Prior experience in the insurance or financial services industry is a plus Educational Background: Bachelor’s degree in Finance, Business, Marketing, or a related field Show more Show less
Responsibilities: Approving, reviewing the advertisement related Compliances Preparation of Rollout (Summary of Regulatory updates) on daily updates from the regulatory Bodies Handling Internal Audit., further also conducting compliance audit and testing to highlight and fulfil the regulatory gaps in the department Compliances related to place of business i.e.filing w.r.t. branch opening, closure, relocation to the regulator. Keeping repository of the same. Ensuring submission of all periodical returns as well as Adhoc return to IRDAI/ IIB/Life Council Giving compliance opinion to Internal departments regarding Compliances and tracking of the compliance actionable as well as implementation within the Organization. Preparation of MIS/ dashboards on Compliance activities for the Management Maintaining a record of all the Regulatory reports required to be filed with the Regulators like IRDAI, FIU, IIBI, Life Council, etc and update from time to time with accuracy Publishing MIS reports to demonstrate the number of filings done and track for delays if any and highlight to the Management AML STR / RFI monitoring and filing with FIU Screening of customers with prescribed terrorist lists Responding to FIU queries in timely manner Preparation of checklists, process notes, SOPs, manuals used in the day to day compliance processes Execution of automation projects and IT projects
Job type: Contractual (6-9 months) Work mode: Remote Were looking for a high-agency marketing Consultant to support the execution of communication across a wide range of marketing initiatives — from campaign assets to customer engagement touchpoints. In this role,you’ll help bring structure, consistency, and creative clarity to how Bandhan Life communicates across teams and channels. You’ll work closely with internal and external stakeholders — managing messaging, design, and delivery across multiple formats. Whether it’s a campaign asset or a customer message, your job is to ensure it gets done right — and done well. This is a high-context, ownership-heavy role — ideal for someone who thrives on coordination, creative judgment, and closing loops. Key Focus areas: Manage the planning, coordination, and execution of communication across brand and customer campaigns Draft and adapt clear, structured content across touchpoints. Work closely with creative partners to develop creative assets that are simple, yet effective. Coordinate across internal teams to manage feedback, compliance approvals, version control, and timely delivery Maintain trackers and documentation to ensure smooth flow and consistency across assets Identify opportunities to improve communication clarity, consistency, or design across formats Qualifications & Competencies: 5–6 years of experience in marketing communication, with exposure to content development, customer engagement, and campaign execution across formats Strong writing skills — able to simplify, structure, and tailor messaging across customer-facing formats Visual sensibility — confident in guiding layout and creative thinking, with working knowledge of design tools Strong project coordination — able to manage timelines, track feedback, and work across teams A proactive mindset and sharp attention to detail — you spot what’s missing and make things happen Experience in BFSI or other regulated industries is a plus, not essential Comfortable working independently in a remote, fast-paced environment
Role Summary: Job type : Apprenticeship( 9-12 months) Work mode : Remote Were looking for a marketing intern to support day-to-day execution across compliance, basic artwork, and creative coordination. This is a great opportunity for someone at the start of their career someone who’s organized, eager to learn, and ready to contribute to real work from day one. You’ll help manage creative filings, work on simple designs, and coordinate asset movement across teams. If you’re looking to understand how marketing works — beyond the ideas — this is a great place to begin. Key Focus areas: File marketing and product creatives for compliance approvals, and maintain trackers and version history Create and edit basic artwork using tools like Canva Coordinate with internal teams (Product, Compliance) and external partners (agencies, translators) to move creatives forward Support translation workflows, formatting tasks, and proof of execution collation for filed campaigns Qualifications & Competencies: A background in marketing, communications, or business (pursuing or recently completed) Strong organizational and project coordination skills — you follow up and get things done Working knowledge of Canva or similar design tools Attention to detail and comfort with tracking, versioning, and file management Clear communication and comfort working across multiple teams High energy, curiosity, and a willingness to learn — no prior experience required
Role Summary: This role will be responsible to assist in Compliance management and interact with various stakeholders for circular implementation and advertisement approval/compliance Key Focus areas: Advertisement compliance/approval Track regulatory updates on and dissemination Monitoring closure of action points related to new circular/regulations etc. Record Keeping of all regulatory circulars and correspondences Support team members in IRDAI adhoc requirement or queries Highlight any exception, non-compliance and potential issues Timely monitor and Closure the issues raised in the review report Drive to ensure zero regulatory penalties Support team members in IRDAI and BAP regular requirement or queries Support team members in AML/CFT compliance Qualifications: Graduate/Post Graduate with 1-2 years of relevant work experience in the Life/General insurance industry Competence in interpreting insurance laws and regulations Understanding of insurance industry and regulations Report writing, presentation skills with MS office Knowledge of life insurance business, processes and regulations
Role Summary: Location : Remote Department : Marketing Employment Type : Full Time As Manager Product Marketing, youll help bring our insurance offerings to life across customer and partner touchpoints. From new product launches to campaign sustenance, you’ll play a key role in crafting marketing stories that are sharp, effective, and brand-aligned — all while managing timelines and stakeholder expectations with clarity. Key Focus areas: Driving product marketing delivery across customer, sales, and digital channels for new launches and ongoing campaigns. Collaborating with internal teams and external partners to translate product features into compelling messaging — both visual and verbal. Coordinating creative execution for product-focused assets: brochures, banners, explainers, pitch decks, social media, and more. Ensuring brand consistency across formats, while adapting content for different customer cohorts, regional markets, and use-cases. Managing timelines and owning project trackers to ensure smooth rollouts and timely delivery. Contributing to content and campaign ideation with a user-first, insight-led mindset. Qualifications & Competencies: 3+ years of experience in product marketing. A strong eye for communication — both in writing and visual design. Strong collaboration, documentation, and communication skills. Comfort with fast-paced delivery and multiple workstreams. Prior experience managing creative agencies or internal designers. Working knowledge of design tools like Canva is a plus. Insurance/financial services experience is helpful but not a must — the right attitude matters more.
Role Summary: In this role, you will take ownership of the product design process, managing every stage from initial ideation through to launch and ongoing performance monitoring. This involves leading your team through the detailed design process, coordinating with cross-functional teams, and managing project timelines and resources to ensure successful outcomes. Your role will be pivotal in ensuring that our product offerings meet both market needs and regulatory standards, contributing to the overall success and growth of the organization. Key Responsibilities: 1. New Product Design and Modifications: Create and refine products, including new designs and updates. 2. Competition Monitoring: Analyze competitors and provide strategic insights; oversee and maintain updated benchmarking. 3. Sales and Marketing Stories: Develop compelling product narratives for sales and marketing. 4. Regulations Update: Stay updated on regulations and analyze their impact on products. 5. Market Conduct Documents: Prepare and maintain accurate and easy-to-understand customer facing documents while maintaining regulatory standards. 6. Enable Product Set-Up and Launch: Support back-end setup and front-end launch activities with marketing and training. 7. People management: Work with your team on all of the above, ensuring guidance when needed and a culture of learning which enables high quality deliveries. Qualifications & Competencies: 1. 8 - 10 years life insurance experience, preferably in product design/ development & some experience with distribution support 2. Familiarity with cross-functional aspects of product launch 3. In-depth knowledge of relevant regulations on an ongoing basis 4. Proactiveness and enjoys collaborative work 5. Good communication (written/ verbal/ presentation) 6. Flexible and adaptable in a rapidly evolving and dynamic workplace
Role Summary: As an Operations & Customer Support Executive , you will serve as the Single Point of Contact (SPOC) at the branch for end-to-end policy processing and digital issuance journeys, while managing all pre-issuance and post-issuance customer queries. Key Focus areas: Maintain proactive communication with customers, providing timely updates on policy status. Coordinate collection and submission of additional requirements from customers. Work closely with internal teams to ensure accurate and timely policy issuance. Liaise with Operations and Medical teams to schedule customer medicals. Track application status, manage cancellations, and maintain accurate records and reports. Perform customer retention efforts on each case before processing cancellations. Help and assist customers with post-issuance queries like personal details changes, document requests, update of any information, claim assistance and service-related queries. Remind customers about renewals and help prevent policy lapses. Qualifications & Competencies: Graduate in any discipline. Minimum 2 years of experience in operations and/or customer service; prior experience in the life insurance sector is preferred. Fluency in English and Hindi; proficiency in regional languages is a plus. Prior experience in backend operations and policy issuance workflows. Understanding of IRDAI regulations and insurance compliance standards. Strong process orientation with keen attention to detail. Excellent coordination, multitasking, and follow-up skills. Proficient in MS Office (Excel, Word, PowerPoint); experience with CRM tools is desirable. In-depth understanding of life insurance products and customer servicing workflows. Strong verbal and written communication skills. Customer-first mindset with the ability to deliver empathetic and solution-focused support.
Role Summary: Location : Remote Department : Marketing Employment Type : Full Time As Manager Product Marketing, youll help bring our insurance offerings to life across customer and partner touchpoints. From new product launches to campaign sustenance, you’ll play a key role in crafting marketing stories that are sharp, effective, and brand-aligned — all while managing timelines and stakeholder expectations with clarity. Key Focus areas: Driving product marketing delivery across customer, sales, and digital channels for new launches and ongoing campaigns. Collaborating with internal teams and external partners to translate product features into compelling messaging — both visual and verbal. Coordinating creative execution for product-focused assets: brochures, banners, explainers, pitch decks, social media, and more. Ensuring brand consistency across formats, while adapting content for different customer cohorts, regional markets, and use-cases. Managing timelines and owning project trackers to ensure smooth rollouts and timely delivery. Contributing to content and campaign ideation with a user-first, insight-led mindset. Qualifications & Competencies: 3+ years of experience in product marketing. A strong eye for communication — both in writing and visual design. Strong collaboration, documentation, and communication skills. Comfort with fast-paced delivery and multiple workstreams. Prior experience managing creative agencies or internal designers. Working knowledge of design tools like Canva is a plus. Insurance/financial services experience is helpful but not a must — the right attitude matters more.
Role Details: Department: Customer Service Designation: Associate Customer Service Employment type: Off roll Key Focus areas: Outcall Bandhan Customer for the renewal payment and pursuing them to renew their policies. Outcall Bandhan customer for Lapse policies and pursuing them to Reinstate their lapse policies. Pitching the customer to convert to Auto debit pay where the customer has not opted for Auto debit payment option. Calling and informing customer about the short fall of premium if any or document requirement for the reinstatement of the policies. To collate the calling data from the team members in excel if required. Send Digital communications on Deep Lapse and HNI Due & Grace on Timely basis. Resolving the customer compliant or queries by follow up with concern department basis which customer pays. the pending premium. Emailing and messaging the customer for his query and renewal premium or auto debit related issues. Raising customer request or query in CRM tool or raising SR for IT resolution of the customer query. Working on excel and updating the MIS as and when required for the activities done by team. Call quality calibration on a fortnightly basis. Any adhoc activities required from the management for the customer satisfaction Competencies required: Excellent communication skills Good computer knowledge (E.g. knowledge of MS Office Suite) 1 - 2 years of experience in customer service Graduate / undergraduate
As a Relationship Manager at Bandhan Life, located in Nawanshahr, you will play a crucial role in building and nurturing customer relationships while promoting life insurance products. Your primary responsibilities will include understanding customer needs, conducting sales activities, organizing client meetings, and delivering exceptional customer service. To excel in this role, you should possess excellent communication and interpersonal skills, along with a knack for building strong relationships. A solid understanding of life insurance products and the industry is essential to cater effectively to customer requirements. Previous experience in the financial services or insurance sector would be advantageous. Join us at Bandhan Life, where ambitions are supported, and lives are safeguarded. Take this opportunity to contribute meaningfully to India's insurance landscape by becoming a part of our team dedicated to simplifying life insurance for all.,