Posted:2 weeks ago| Platform: Indeed logo

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Work Mode

On-site

Job Type

Full Time

Job Description

COMPANY DESCRIPTION:

Dr. Bharti's Holistic Wellness is a network of high-quality clinics focused on providing high quality healthcare for all.

Dr. Bharti's Holistic Wellness proprietary technology allows centers to serve patients, provide a better experience, and maintain high medical quality standards.

  • Personalized care
  • Best Medical quality

Location:

Lucknow, Uttar Pradesh

Responsibilities:

As a Medical Counsellor, you will be responsible for managing the patients coming to our clinic.

This will include understanding patient problems, Doctor’ advice, guiding

patients about the treatment, procedure, technique, benefits, precautions, post treatment do’s/don’ts, with necessary follow-ups pre/ post treatment etc.

 Knowledge in medical services and healthcare sector.

 Creating/ ideating content for patients understanding/ benefit.

 Ensuring patient satisfaction and assisting them with their issues/concerns

 Coordinates appointments, referrals for all patients.

 Strategizing ideas to improve conversion.

 Drive improvements in patient experience

 Serving as a backup when other employees are on leave etc.

 Taking decisions when needed without supervision to ensure smooth customer experience

 Developing the knowledge of patient needs and trends to improve overall satisfaction and loyalty

Skill set:

 Self-driven

 Go getter attitude

 Fail fast. Learn Faster.

 Have strong generalized problem solving skills

 Good listening and communication skills - Comfortable in English and Hindi

Education, Experience, Compensation:

 BAMS/BHMS

 1-3 years’ experience in medical office/clinic or institutional setting

Job Types: Full-time, Regular / Permanent

Salary: ₹30,000 - ₹40,000 per month

Working days:

  • Mon- Sat

Timings:

  • 10 a.m. – 7:00 p.m.

Contact:

  • +91-8792211456 (Dr. Vikas Pandey)/ +91-9415078825 (Lucknow)
  • vikas.pandey003@gmail.com

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid sick time
  • Provident Fund

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Work Location: In person

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