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Senior Manager, Account Service C1

10.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: You will be joining a team of IT and communications technology professionals at C1, the leading provider of advanced communications and data technology for businesses. As a Senior Account Service Manager, your primary responsibility will be to lead a team in tracking, diagnosing, and resolving incidents reported by maintenance and managed service customers. Your role involves ensuring timely and consistent results by following MSSC processes and procedures. Additionally, you will drive best practices across the MSSC shift teams to maintain consistency in handling practice issues. Key Responsibilities: - Coach and develop technical resources - Act as an escalation point and tak...

Posted 2 days ago

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