5.0 - 9.0 years

0 Lacs

kochi, kerala

On-site

As an Operations Supervisor based in Kochi, Kerala, your primary responsibility will be to manage the day-to-day activities of the QMC related to Visa application operations. You will be accountable for overseeing the department-specific supervisors and ensuring smooth operations at the center. Your essential functions will include: - Overall responsibility of QMC operations - Monitoring team performance and devising improvement plans when necessary - Managing a team of approximately 15-40 employees with 2-4 direct reports - Assigning staff duties and managing roster based on trend analysis - Ensuring highest service standards and quality are met - Optimizing resource utilization and monitor...

Posted 3 weeks ago

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Operations supervisor Stemz Healthcare

5.0 - 9.0 years

0 Lacs

kochi, kerala

On-site

As an Operations Supervisor in Kochi, Kerala, your primary responsibility is to manage the day-to-day activities of the QMC. You are accountable for all Visa application related operations, with department-specific supervisors reporting to you. Your essential functions include overall responsibility for the QMC, monitoring team performance, managing a team size of 15-40 employees, assigning staff duties based on footfall trends, administrative and people management responsibilities, ensuring service standards are met, optimizing resource utilization, monitoring security issues, training and mentoring the team, ensuring compliance with SLAs, working with Value-Added Services team, coordinatin...

Posted 3 months ago

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Team Lead-Operations Stemz Healthcare

5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

You will be responsible for managing the day-to-day activities of the QMC in Hyderabad. Your primary responsibility will include overseeing all Visa application related operations and supervising department-specific supervisors reporting to you. As a Team Lead-Operations, you will have the overall responsibility of the QMC, monitor team performance, and implement improvement plans as necessary. You will manage a team of approximately 15-40 employees, assigning duties and managing rosters based on trend analysis. Your role also involves administrative and people management responsibilities, ensuring high service standards and quality, optimal resource utilization, and monitoring security issu...

Posted 4 months ago

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