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Rackspace Technology logo
Technical Manager Rackspace Technology

3.0 - 15.0 years

0 Lacs

haryana

On-site

As a Technical Support Manager with a strong background in Rubrik technologies, your role will involve leading a high-performing team to deliver FANATICAL support. You will mentor, motivate, and strategically guide a team specializing in Rubrik backup, recovery, and cyber-resiliency solutions. Your responsibilities will include managing customer escalations, driving process improvements, and ensuring customer success globally. Key Responsibilities: - Build, lead, and mentor a motivated team specializing in Rubrik backup, recovery, and cyber-resiliency solutions - Manage customer escalations specific to Rubrik/Backup Technology environments and ensure timely resolution of critical incidents -...

Posted 19 hours ago

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